Trusted Agent profile · Jesmond
Verified
★★★★★
221 reviews across 2 platforms
125 St. Georges Terrace, Jesmond, NE2 2DN
Brunton Residential's office in Jesmond, at 125 St. Georges Terrace, is rated 4.8 out of 5 across 221 reviews on two platforms, including 220 Google reviews rated 4.9.
Every review we hold for the Jesmond office, from every platform, shown as written. First names only.
5/5
GoogleBig thank you to Rachel for their clear communication and help. Much appreciated.
Hi Leiane, Thanks for taking the time to leave some feedback for Rachel. It is great to hear that the communication and support has been excellent. … More
5/5
GoogleWe have had a fantastic experience with Brunton Residentials Jesmond branch. The service has been really professional and queries are quickly answered. It feels like a very personal service and we would recommend them without hesitation. We …
Hi Alexandra, Thanks for your kind words and recommendations. It's always great to hear that the team have been professional throughout and efficient when handling any … More
5/5
GoogleI recently had the pleasure of viewing a house with Harry, and I must say, it was an incredible experience. From the moment we met, Harry's friendly and polite demeanor put me at ease. He was incredibly knowledgeable about the property, …
Hi Alexandra, Thank you so much for leaving such a fantastic and detailed review. It's … More
5/5
GoogleEasy and stress free, Jess was fantastic!
Thanks for your review Adam. I'm glad Jess has made the process easy for you! Liam
5/5
GoogleI have been renting a flat through Brunton Residential for the last 5 months and I can honestly say they have been the best letting agent I have dealt with. Their property management team are excellent and their professionalism is second to …
Hi Nicole, Thanks for taking the time to leave a review for the Lettings team, it's great to hear that they have been so professional and dealt with any issues swiftly. I … More
5/5
GoogleWhen dealing with estate agents and landlords I can imagine most people, like myself, feel a sense of dread. When working with the staff at Brunton Residential, this is not the case. All I …
Good Morning, Thank you for taking the time to leave such a wonderful review following the service from the team, in particular Jay and Chloe. It's great to hear that … More
1/5
GoogleI had a very disappointing experience with Brunton Residential. After viewing a property, I expressed strong interest and was told they were waiting for the landlord’s decision. I followed up several times and was repeatedly asked to wait, …
Good Afternoon Bilal, The Lettings market is very busy, and often there are multiple applicants for … More
1/5
GoogleAwful sell section 106 properties let more than 12 view felt rushed around the property as next viewing was already in the property as ours was late as they were still working and put iffer in but told offer was rejected but with no reason
Good Afternoon Michael, The property was extremely popular and we had to book 30 viewings across two … More
4/5
GoogleI am renting through Brunton Residential Jesmond and the process was very simple, great service with prompt responses from Chloe who was very helpful throughout. It took about 2.5 weeks from viewing the property to moving in. …
Hi Jamie, It's great to hear that the process was straight-forward and Chloe was helpful … More
5/5
GoogleAmazing service from start to finish,thank you chloe for all your help ,will definitely be using your company again.
Hi Krishan, Thanks for leaving a review - i'm so happy to hear that you've received amazing service from Chloe throughout the process and that you will be using us again. We look forward to it! All the best, Liam
5/5
GoogleHarry showed us around a property this morning. He was super helpful, gave us as much time as we needed to view the property and didn’t make us feel rushed at all. He was really accommodating and very knowledgeable, answering all of our queries!
Hi Mattie, Thanks for taking the time to give your feedback on the service received from … More
5/5
GoogleJay showed me and my partner around 2 lovely apartments yesterday he was very helpful throughout the whole experience and when the tenecany application was going through chloe was helpful with any questions i had
Hi Robo, Thanks for taking the time to leave a review and provide your feedback for Jay. It's great to hear he was helpful when showing you around the properties yesterday. Liam
5/5
GoogleJessica B was extremely kind, compassionate and helpful in guiding me through the process of changing my tenancy. She always responded promptly and explained things thoroughly in a way I could understand and act upon with clear instructions. Brilliant customer service. ⭐️⭐️⭐️⭐️⭐️
Good Afternoon Gracie, Thanks for taking the time to leave some feedback for Jess - it's great to hear that she has been so helpful throughout the process. I will ensure that she … More
5/5
GoogleThe Property Management Service provided by Rachel and Isla at Brunton Residence - Jesmond, has been absolutely excellent. Extremely diligent, professional and efficient. Their availability and expertise make our lives much easier. Highly recommend.
Good Morning Francisco, Thank you for taking the time to leave a review and for your recommendations. It is always great to hear that Rachel and Isla in Property Management have … More
5/5
GoogleMany thanks for dealing with the sale of our property. Everyone has been really helpful. A special 'thank you' to Michael Hilden who gave us an honest valuation of our property. The whole selling experience has been really easy and we were kept informed at all times. Thanks again!!
Good Morning Kim, It's great to hear that the process has been really straight-forward from start to finish and that the communication throughout has been excellent. I will pass … More
5/5
GoogleGreat service. All of the staff were very helpful in making sure the buying process was smooth and efficient. Would highly recommend.
Hi Adam, Thanks for your review and recommendations - they're very much appreciated. It's lovely to hear that the team were so helpful throughout the process to make sure everything ran smoothly. All the best, Liam
5/5
GoogleI've only ever had positive interactions with the Staff. Queries are responded to quickly, repairs carried out efficiently and the staff are friendly. Chloe in particular is on the ball every time I need to get in touch. Thanks
Good Afternoon Lianne, Thanks for taking the time to leave a review - it's always great to hear that the team have responded quickly to any queries or issues. I will pass on your feedback to Chloe. Liam
5/5
GoogleMy experience with Brunton Residential has been really great from the start. Rachel and Isla have been super helpful and efficient at sorting any issues we have had regarding the house. They reply really quickly to emails and messages on …
Good Morning Naomi, It's great to hear that you've had brilliant service from the team. It's never good when there are issues in the property you are renting, but to know that you … More
5/5
GoogleChloe and Rebekah were very helpful with moving in and got us our keys promptly. Thank you 😊 …
Hi Oli, i'm glad everything went smoothly for you. All the best in your new property! Thanks, Liam
5/5
GoogleAlways get quick responses and always happy to help as much as they can. Give clear information and updates for our property and would recommend as for property management
Hi Jacob, Thanks for taking the time to leave a review and for your recommendation. It's great to hear that you are getting clear and prompt responses from the property management team! Liam
5/5
GoogleJay Smith showed us around a rental property today and was super helpful in answering our questions and was very friendly. Professional and welcoming. …
Hi Tracy, Thanks for taking the time to leave a review. It's great to hear that Jay was helpful and professional throughout the viewing and was able to answer all of your … More
5/5
GoogleI’ve been really happy with the service from Brunton Residential, especially from Isla and Rachel. They recently helped me smoothly take over management of one of my properties and handled everything professionally and quickly. …
Good Morning Shemsi, It's wonderful to hear that Isla and Rachel have provided you with an excellent service when taking over the management of your property. They really do pride … More
5/5
GoogleI would 100% recommend the Property Management Team at Brunton Residential! I have used them to let out my property for the last few years and from the start they have been extremely friendly, always willing to help and and their …
Good Afternoon Anna, Thanks for taking the time to leave such a great review, it's wonderful to hear that the service you've received from Rachel and Isla has been excellent. I will … More
5/5
GoogleBrunton are absolutely fantastic. They manage a few properties for us and have been nothing but professional to work with. The entire team is friendly, helpful and always on hand to take a call. Rachel and Isla, from the property management …
Thanks for the kind review and your continued support, Ian. It is very much appreciated. The team will be delighted to read your comments and it's great to hear that the team are professional and go the extra mile to ensure you're receiving … More
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Brunton Residential's Jesmond office has 221 reviews across two platforms: 220 on Google, 1 on Trustpilot (across the whole business).
Brunton Residential Jesmond is rated 4.8 out of 5 across all 221 reviews, and 4.9 out of 5 on Google from 220 reviews.
Brunton Residential Jesmond, 125 St. Georges Terrace, Jesmond, NE2 2DN.
