Trusted Agent profile · Jesmond

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Brunton Residential Jesmond reviews

4.8

★★★★★ Excellent

221 reviews across 2 platforms

125 St. Georges Terrace, Jesmond, NE2 2DN

Brunton Residential's office in Jesmond, at 125 St. Georges Terrace, is rated 4.8 out of 5 across 221 reviews on two platforms, including 220 Google reviews rated 4.9.

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4.9 / 5

220

Reviews on Google

This office

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1

Reviews on Trustpilot

Business-wide

Reviews may appear on more than one platform.

Reviews

Every review we hold for the Jesmond office, from every platform, shown as written. First names only.

5/5

Google

I have had a very good customer service from Jesmond branch. Quickly respond to my phone call and booked house/ apartments viewing to rent on the very next day. Thank you Elle and to the rest of your team.

Moad · 17 January 2026

Agent replied · 17 May 2026

Hi Moad, It's great to hear that you have been happy with the service from Elle and the team in Jesmond. Thank you for leaving a review. Liam

5/5

Google

We have only have rented for a month so far however the whole process was stress free and straight forward. We have moved into our new property and whatever questions we had were answered quickly. Big thanks to Isla who has helped us greatly ☺️

Clay · 30 July 2026

5/5

Google

Thank you Harriet Scott for your help in finding me a suitable property. I am elderly and moving to the area to be nearer my family. This was potentially a very stressful process. Your cheerful and helpful support in finding and helping …

Christina · 8 December 2025

Agent replied · 19 May 2026

Good Morning Christina, Thank you so much for your review and feedback. It's wonderful to hear that Harriet has supported you through the purchase of your new home, it always has the … More

5/5

Google

I would highly recommend the Jesmond branch Property Team. I have been renting for the past 3 years and the communication and service provided by Isla and Rachel has been excellent.

Anita · 15 March 2026

Agent replied · 15 April 2026

Good Morning Anita, Thanks for taking the time to leave a review - it's great to hear that Isla and Rachel have provided excellent service and communication throughout your … More

5/5

Google

Professional from start to finish, Chloe was very helpful.

Sam · 19 August 2026

Agent replied · 20 August 2026

Hi Sam, It's great to hear that everyone was professional throughout and that Chloe was very helpful! Thank you for your review, Liam

5/5

Google

I have instructed Brunton Residential to manage my property for a year. Overall , I have been very pleased with the service provided, and I’m now happily moved back into the property. I really appreciate Simone’s support in making the process as smooth as possible and would be happy to recommend her and the agency to others.

Ayham · 17 August 2026

Agent replied · 18 August 2026

Hi Ayham, Thank you for your recommendations and review. I'm so happy to hear that Simone has supported you through the process of letting your property. I hope you're very happy now that you're back in the property. Kind regards, Liam

5/5

Google

Michael Hilden and the team at Jesmond Brunton Residential were second to none! We were kept informed of all developments throughout. Made selling as pain-free as possible. Would definitely use again in the future. Very professional, yet friendly service :)

Emma · 19 December 2025

Agent replied · 19 May 2026

Morning Emma, I am delighted to hear that your experience with Michael and the team was such a … More

5/5

Google

Fantastic experience with Brunton Residential once again. Smooth and stress free process buying a property thanks to Leah Ramsey and team …

Harley · 8 May 2026

Agent replied · 7 May 2026

Hi Harley, Thanks again for your feedback, i'm glad you have had another great experience … More

5/5

Google

Jessica has been fabulous and on top of things trying to get us situated into our new place. She's been very helpful and communicative :)

Anna · 15 April 2026

Agent replied · 7 May 2026

Hi Anna, It's great to hear that Jess had been so helpful whilst finding you your new place! I will pass on the feedback to her. … More

5/5

Google

Brunton Residential are excellent estate agents and have been so helpful throughout our tenancy over the last year. Every staff member has been kind, approachable and competent during all of our interactions. Simone Quinn and Isla Usher managed our property and were always a delight to speak to and extremely helpful. Thank you so much!

Aasiya · 16 August 2026

Agent replied · 17 August 2026

Good Afternoon Aasiya, It's great to hear that you've been happy with all aspects of the service during your tenancy. I'm glad all members of the team have been kind and approachable whenever you have needed any support and that Simone and Isla have always been helpful managing the property. Thanks for taking the time to leave a review, Liam

5/5

Google

⭐⭐⭐⭐⭐ Really great experience with Brunton Residential in Jesmond. The team was friendly, professional, and helpful throughout the process. Communication was clear and everything was handled efficiently, making the whole experience smooth and stress-free. Would definitely recommend Brunton Residential to anyone looking for a reliable estate agent in Newcastle! 👍

Polash · 7 September 2026

Agent replied · 7 September 2026

Hi Polash, Thank you for taking the time to leave a review and for your recommendations. I'm so happy to hear that you have found the team professional and helpful throughout the process and that they have clearly communicated to make the process smooth and stress-free for you. Wishing you the very best in the future, Liam

5/5

Google

A very quick and easy service. Fast to respond and open to my own feedback and ideas. Thanks Chloe for all the help getting us set up with the rental!

Harry · 11 February 2026

Agent replied · 11 May 2026

Morning Harry, Thanks for taking the time to leave a review - i'm glad to hear that Chloe was quick and efficient to help you secure your rental property. … More

5/5

Google

We had a great experience with Brunton Residential. The team, especially Harriet and Michael, were fantastic and made the whole process smooth and straightforward. We would definitely recommend their services.

Sanah · 11 February 2026

Agent replied · 11 May 2026

Good Morning Sanah, Thanks for taking the time to leave a 5* review, it is much appreciated. I'm glad to hear that the service from Harriet, Michael and the team has been fantastic … More

5/5

Google

Harry has been fabulous at helping me find my new home and has helped the process to be stress free! Thank you Harry!

Izzy · 1 April 2026

Agent replied · 15 April 2026

Good Morning Izzy, Thanks for taking the time to leave a review about the service you've received from Harry. I'm glad he's been able to make the process stress free for you and I … More

5/5

Google

Amazing Experience with the Agency so far, specially Elle has been very responsive and flexible in arranging the viewings and sharing relevant properties with me that may be of my interest.

Fahad · 17 January 2026

Agent replied · 17 May 2026

Hi Fahad, Thanks for leaving a review and passing on feedback for Elle. It's much appreciated. Liam

5/5

Google

Leah was very responsive and always happy to help with any queries I had throughout the process - thanks again!

Jamie · 15 April 2026

Agent replied · 7 May 2026

Hi Jamie, Thanks for taking the time to leave a review - I will pass on your feedback to Leah, it's great to hear she was helpful and responsive throughout the process. All the best, Liam

5/5

Google

I have dealt with Rebekah for years, I find her to be very professional, competent, reliable, amazing at her job and quick to respond to my enquiries. Couldn’t recommend more!

Max · 17 January 2026

Agent replied · 17 May 2026

Hi Max, Thanks for taking the time to leave a review, recommendation and your feedback for Rebekah. It's great to hear that you are happy with the service. Liam

5/5

Google

Jessica has been absolutely excellent in dealing with the issues and letting out my property. 🔥 …

Shabia · 23 April 2026

Agent replied · 15 April 2026

Good Afternoon Shabia, Thanks for taking the time to leave a review and for your feedback for Jessica. It's great to hear that she was excellent throughout the process. Liam

5/5

Google

Rebekah was very helpful throughout the process of securing a new tenancy!

Theo · 29 May 2026

Agent replied · 30 May 2026

Hi Theo, Thanks for taking the time to leave some feedback for Rebekah. I'm glad to hear that she was so helpful in finding you a suitable home. I will make sure she … More

5/5

Google

Jessica was extremely helpful and patient throughout the whole process, she responded in a timely and professional manner, would recommend her and the company for your next letting

Tyler · 17 January 2026

Agent replied · 17 May 2026

Hi Tyler, Thanks for taking the time to leave a review for Jess and the team. I'm glad your experience has been a positive one and that you would recommend the service. Liam

5/5

Google

Chloe and the team were very professional. Received regular updates and answered all my questions. Great service from them all. Thanks

Rita · 15 March 2026

Agent replied · 15 April 2026

Hi Rita, It's wonderful to hear that Chloe and the team have kept you updated throughout the process. You know where we are if you need us in the future! … More

5/5

Google

Haven’t been with Brunton for a while yet but so far they have been really friendly and responsive to any of our questions. Shout out to Isla who has been especially helpful. Thanks guys!

Martha · 30 July 2026

5/5

Google

Harriet was super helpful and kept me updated throughout the process. She was always on time for viewings was a great communicator. Very friendly, professional, made the offer process simple.

Joel · 17 December 2025

Agent replied · 17 May 2026

Good Afternoon Joel, Thanks for taking the time to leave a review and pass on your feedback for Harriet. It's great to hear that she has made the process straight-forward for you. All the best, Liam

5/5

Google

Brunton were by far the most proactive estate agents in the Jesmond area while we were looking for a property, we’re just sorry we ended up not buying through them . Mark Arnold offered us incredibly helpful advice and could not have been more personable . Many thanks

Jude · 4 August 2026

Agent replied · 6 August 2026

Hi Jude, Thanks for taking the time to leave a review - it's great to hear that the team in Jesmond have been so proactive to help you in your search for a property. I'll pass on your feedback to Mark, i'm glad he was helpful and personable throughout the process. All the best, Liam

Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.

Read Brunton Residential's Google reviewsLeave Brunton Residential a review

Questions about Brunton Residential Jesmond

How many reviews does Brunton Residential Jesmond have?

Brunton Residential's Jesmond office has 221 reviews across two platforms: 220 on Google, 1 on Trustpilot (across the whole business).

What is Brunton Residential Jesmond's rating?

Brunton Residential Jesmond is rated 4.8 out of 5 across all 221 reviews, and 4.9 out of 5 on Google from 220 reviews.

Where is Brunton Residential's Jesmond office?

Brunton Residential Jesmond, 125 St. Georges Terrace, Jesmond, NE2 2DN.

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