Trusted Agent profile · Jesmond

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Brunton Residential Jesmond reviews

4.8

★★★★★ Excellent

221 reviews across 2 platforms

125 St. Georges Terrace, Jesmond, NE2 2DN

Brunton Residential's office in Jesmond, at 125 St. Georges Terrace, is rated 4.8 out of 5 across 221 reviews on two platforms, including 220 Google reviews rated 4.9.

4.9 / 5

220

Reviews on Google

This office

Reviews on Trustpilot

Business-wide

Reviews may appear on more than one platform.

Reviews

Every review we hold for the Jesmond office, from every platform, shown as written. First names only.

5/5

Google

Elle has been amazing from start to finish. She helped us find and view our new home and made the whole process of securing it feel easy and stress-free. She was always friendly, responsive, and happy to answer any questions we had. We’re so grateful for her help and couldn’t recommend her enough!

DJ · 17 January 2026

Agent replied · 17 May 2026

Good Afternoon, Thank you for your review and recommendations. I'm glad that Elle made the process of finding your new home stress-free and easy and that the service was good … More

5/5

Google

We sold our apartment in April and used Brunton Residential. Michael, Harriet and Leah were all great. Friendly, professional and most of all they provided regular updates over WhatsApp. Great team - thanks

David · 19 June 2026

Agent replied · 22 June 2026

Good Morning David, Thank you for your review and feedback for the team. I'm glad they were friendly and professional and kept you in the loop throughout. … More

5/5

Google

I have been dealing with Rebekah at the jesmond branch Rebekah has been the most helpful explaining everything as we have went through the reletting process I could not give her enough praise for her help and understanding thank you Rebekah for the reletting of 35 Bothal st thank you Ann Armstrong

Ann · 17 January 2026

Agent replied · 17 May 2026

Good Afternoon Ann, Thanks for taking the time to leave a review based on your experience dealing with Rebekah. It's great to hear that she has been helpful and understanding throughout. Liam

5/5

Google

If you want a company to really help you to manage your properties with minimal input, Brunton are the best. Isla has been brilliant and has kept us in the loop, answering questions with patience but taking stress away from us. Highly recommended, thank you!

Zoe · 15 March 2026

Agent replied · 15 April 2026

Morning Zoe, Thank you feedback. We’re grateful for your continued trust in us, and it’s fantastic to hear how positive your experience has been. … More

5/5

Google

Excellent customer service received from the Jesmond branch of property management. A special thank you to Rachel who had always been approachable, helpful, and quick to resolve any concerns. Highly recommended.

Susan · 25 June 2026

Agent replied · 20 August 2026

Hi Susan, Thanks for your review and recommendations. It's great that Rachel and the Property Management team have been approachable and helpful throughout to address any concerns. Liam

5/5

Google

Jada was very friendly and helpful from start to finish, helping us get viewings organised, and always keeping in touch right through to getting the sale agreed.

Skye · 6 July 2026

Agent replied · 7 July 2026

Good Morning Skye, Thanks for taking the time to leave a review, it's great to hear that Jada has been friendly and helpful throughout and helped you to get the sale agreed. You … More

5/5

Google

Rented from brunton for almost 4 years. Always very responsive & friendly, never had any issues! Isla is amazing, she’s always so kind & willing to help, makes you feel at ease :)

Rebecca · 14 May 2026

Agent replied · 15 May 2026

Hi Rebecca, I'm so glad you've been happy with the service from us over the last 4 years. It's great to hear there have been no issues and have been responsive whenever … More

5/5

Google

Big thanks to Brunton, particularly Leah and Michael for the service received

Laura · 2 October 2026

Agent replied · 5 October 2026

Hi Laura, Thanks for your review - i'm glad to hear you were happy with the service received from the team, in particular Leah and Michael. Wishing you the very best in the future, Liam

5/5

Google

Brunton Residential have been a massive help thank you so much to Rebekah and the team for all their help and support!

Reece · 28 July 2026

Agent replied · 31 July 2026

Hi Reece, Thanks for taking the time to leave a review. It's great to hear that Rebekah and the team have been to helpful throughout the process. Wishing you the best in your new home! Liam

5/5

Google

Worked with Becca finding a tennant for my property, very professional, helpful and always went the extra mile. Deffo recommend.

CG89 · 7 August 2026

Agent replied · 8 August 2026

Hi, Thanks so much for your review and recommendation. It's great to hear that Becca has gone the extra mile to get your property tenanted. You know where we are if you need us again. Liam

5/5

Google

Recently had a great experience dealing with the girls from the brunton office in Jesmond a special thanks to Rachel and Isla for their excellent service and friendly support thanks again from a very happy customer.

David · 25 March 2026

Agent replied · 15 April 2026

Hi David, Thanks for leaving such a great review. It's lovely to hear that the service from the team in Jesmond, in particular Rachel and Isla has been excellent. Please don't hesitate to contact us if you need us again! Liam

5/5

Google

Elle from the Jesmond office has been so helpful with myself in helping me with a property and sorting viewings and paperwork, very patient within my 10000 emails, can’t thank her enough! Elle has been incredibly helpful, fast, and responsive! Thank you so much

Sam · 17 January 2026

Agent replied · 17 May 2026

Hi Sam, Thanks for taking the time to leave a review - it's great to hear how helpful Elle has been. Liam

5/5

Google

I’ve had a positive experience with Brunton Residential, particularly Rachel from the Property Management team. She’s always been very helpful, friendly and quick to respond whenever I’ve had a question or needed support. …

Harjit · 8 April 2026

Agent replied · 15 April 2026

Hi Harjit, Thanks for taking the time to leave a review for Rachel and the team. It's great to hear that they have been friendly and quick to respond to any queries. I will pass on your feedback to them. Liam

5/5

Google

I was trying to rent a house in North Shields, and Rebekah was extremely helpful, professional, and quick to respond to all my queries. She assisted me efficiently with arranging the viewing and kept me well informed throughout the process. …

Tony · 8 February 2026

Agent replied · 11 May 2026

Good Afternoon Tony, Thanks for leaving such a great review, i'm glad to hear that Rebekah has been friendly and efficient throughout the process and made it stress-free for you. Liam

5/5

Google

Elle was a fantastic person to deal with today , she is kind patient and helped me through the full process, she is an asset To Brunton Residential at Jesmond , and id strongly recommend to anyone unsure of the renting process.Thankyou Elle

Mark · 17 January 2026

Agent replied · 17 May 2026

Good Afternoon Mark, Thanks for your review and recommendations. It is great to hear that you have had such a positive experience dealing with Elle. Liam

5/5

Google

Highly recommend Bruntons Residential, best thing we did re our house move was changing to them. Completely different experience from using other local agents one of which even charged at the end of contract for not selling our house! …

Pamela · 8 February 2026

Agent replied · 11 May 2026

Hi Pamela, Thank you so much for taking the time to leave such a thoughtful and detailed … More

5/5

Google

Great service and prompt attention to all queries and requests. Jada Bracken and her team were very helpful throughout.

Elizabeth · 13 July 2026

Agent replied · 15 July 2026

Good Morning Elizabeth, Thanks for taking the time to leave a review for Jada and the rest of the team. It's great to hear you've been happy with the service and that they've been … More

5/5

Google

Brunton Residential in Jesmond provided an outstanding experience from start to finish. The team was professional, approachable, and extremely knowledgeable about the local property market, which made a real difference throughout the process. Communication was excellent at every stage, they were always quick to respond, kept me well informed, and handled everything with efficiency and care. Their attention to detail and commitment to delivering great results truly stood out. I would highly recommend Brunton Residential Jesmond to anyone looking for a reliable and supportive estate agent. A genuinely five-star service! ⭐⭐⭐⭐⭐

Siam · 8 April 2026

Agent replied · 15 April 2026

Good Afternoon Siam, Thanks for taking the time to leave a review and for your recommendations. It's always great to hear that the team have made the process smooth and stress-free and that the communication and professionalism has been excellent throughout. Thanks again, Liam

5/5

Google

We viewed two properties yesterday with Brunton Residential - both properties were beautifully presented and Jay was more than happy to answer any questions we had, the perfect mix of professional and down to earth. The service we’ve …

Adam · 8 February 2026

Agent replied · 11 May 2026

Hi Adam, Thanks for taking the time to leave a review and for your recommendations. It's great to hear that the service on the phone and on your viewings has been … More

5/5

Google

I can’t thank Michael and the team at Brunton Residential enough for their incredible service. After my house sale fell through for the third time with another agent, after 8 months of marketing, I was feeling frustrated and unsure what to …

Amy · 8 January 2026

Agent replied · 19 May 2026

Good Morning Amy, Thanks for taking the time to leave such a thoughtful review. I'm over the moon … More

5/5

Google

Brunton residential are a very good well run agency and respond very quickly to any queries you .ay have... Dion was very helpful with my rent overpayment and got that sorted out very quickly

Paul · 15 March 2026

Agent replied · 15 April 2026

Hi Paul, Thank you for taking the time to leave a review, it's great to hear that the team have responded and resolved your query so quickly. I will pass on the message … More

5/5

Google

Rebekah was great. Would definitely recommend. It was our first time renting and she had all our questions (of which there were quite a few) very quickly and clearly, and made the process smooth from start to finish. Thanks a lot! - Leo

Leo · 26 August 2026

5/5

Google

Jay was amazing, he was so friendly and nice, and guide us everything we need to check. He is so professional and reliable!

Ghazaleh · 28 May 2026

Agent replied · 30 May 2026

Hi Ghazaleh, Thank you for taking the time to leave some feedback for Jay, I will make sure he sees it. It's great to hear that he was so friendly and professional during your viewings. Liam

5/5

Google

Rebekah from the jesmond branch has took us through the rental process. From start to finish Rebekah has been fantastic, making this a very simple and stress free transition. Thanks to the team.

Georgia · 11 March 2026

Agent replied · 11 May 2026

Hi Georgia, It's great to hear that Rebekah has been so helpful throughout the process and made the process very simple and stress free for you! I'll pass on your feedback to the team. Liam

Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.

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Questions about Brunton Residential Jesmond

How many reviews does Brunton Residential Jesmond have?

Brunton Residential's Jesmond office has 221 reviews across two platforms: 220 on Google, 1 on Trustpilot (across the whole business).

What is Brunton Residential Jesmond's rating?

Brunton Residential Jesmond is rated 4.8 out of 5 across all 221 reviews, and 4.9 out of 5 on Google from 220 reviews.

Where is Brunton Residential's Jesmond office?

Brunton Residential Jesmond, 125 St. Georges Terrace, Jesmond, NE2 2DN.

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