Trusted Agent profile Β· Jesmond

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Brunton Residential Jesmond reviews

4.8

β˜…β˜…β˜…β˜…β˜… Excellent

222 reviews across 2 platforms

125 St. Georges Terrace, Jesmond, NE2 2DN

Brunton Residential's office in Jesmond, at 125 St. Georges Terrace, is rated 4.8 out of 5 across 222 reviews on two platforms, including 221 Google reviews rated 4.9.

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4.9 / 5

221

Reviews on Google

This office

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1

Reviews on Trustpilot

Business-wide

Reviews may appear on more than one platform.

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Reviews

Every review we hold for the Jesmond office, from every platform, shown as written. First names only.

5/5

Google

We had Elle from Jesmond Branch and she was lovely to talk to and very helpful. Would highly recommend.

Rebecca Β· 11 February 2026

Agent replied Β· 11 May 2026

Thanks for the review and recommendations Rebecca. I'm glad Elle was able to assist throughout the process. Liam

5/5

Google

I’ve had a fantastic experience letting out my property through Brunton’s. From start to finish, the service was professional, efficient, and genuinely reassuring. Kieran, who carried out the valuation, was incredibly knowledgeable and approachable, he gave clear, honest advice and set the tone for the excellent service that followed. Chloe handled all the email communication, and she was absolutely brilliant, always prompt, friendly, and super organised, making the whole process smooth and stress-free. Thanks to the whole team for finding reliable tenants so quickly and for making everything feel easy and well-managed. I wouldn’t hesitate to recommend them to anyone looking to let their property. Five stars all round!

Amy Β· 20 April 2025

5/5

Google

Very thankful for the staff members of Brunton Residential Jesmond branch for facilitating our next tenancy, truly much appreciated! Smooth transaction and all of the staff assisted us in every query we had. Looking forward for our moving date!

Trixshia Β· 31 July 2025

Agent replied Β· 28 August 2025

Good Morning Trixshia, Thank you for your kind review, it's great to hear we were able to support you through the transaction. Wishing you the very best in your new home. Thanks, Liam

5/5

Google

Brunton Residential have handled letting my property for a couple of years, they keep me well informed regarding compliance requirements, renewal dates and periodic inspections which reassures me all aspects of what is required to meet government guidelines is being delivered to a good standard.

Chris Β· 22 May 2025

Agent replied Β· 23 December 2024

Morning Chris, Thanks for taking the time to leave a review, it's great to hear your feedback and i'm glad you've been happy with the service! I'll pass the message on to the … More

5/5

Google

Had harry show me round the flat and was very helpful πŸ‘ …

Gabriel Β· 25 March 2026

Agent replied Β· 15 April 2026

Hi Gabriel, Thanks for leaving a review. I'm glad to hear that Harry was helpful during your viewing. If you need anything else you know where we are! Liam

5/5

Google

Positive and professional from day 1, all the staff members have been lovely to deal with, always happy to answer any questions and take ownership of any small issues I had. …

Clive Β· 8 October 2025

Agent replied Β· 22 May 2026

Hi Clive, it's great to hear your positive feedback and i'm glad that the process was easy and stress-free from start to finish. You know where we are if you need us again! All the best, Liam

5/5

Google

Elle at the jesmond branch is amazing at what she does, super helpful and sufficient! Really happy with her service x

Ines Β· 17 January 2026

Agent replied Β· 17 May 2026

Hi Ines, Thank you for your feedback. It's great to hear that Elle has been so helpful. Liam

5/5

Google

The staff Rachel and Isla are always professional and at the same time friendly..nothing is too much for them …great service I would highly recommend them .

Stephen Β· 19 November 2025

Agent replied Β· 19 May 2026

Thanks for the recommendation and review Stephen. I'm glad you've been happy with the service! Thanks, Liam

5/5

Google

I have used Brunton Residential for a number of years now. I own student rental properties in Jesmond and professional lets in Heaton. I have always received excellent service. Each member of staff is professional, confident and extremely helpful. I have no hesitation in recommending Brunton Residential, Jesmond. Thank you Guys!

Brigid Β· 22 May 2024

5/5

Google

A five star selling experience. If you are looking to sell your home I genuinely couldn't recommend Brunton …

Joanna Β· 8 January 2026

Agent replied Β· 17 May 2026

Good Afternoon Joanna, Thank you so much for taking the time to leave such a detailed and thoughtful … More

5/5

Google

Chloe, Rebekah and Kieran are fantastic. Very professional and always at hand with advice to achieve the best for your property. Nothing is ever too much to ask. Brunton have achieved record rents for us. Would highly recommend.

Lewis Β· 29 June 2025

Agent replied Β· 28 August 2025

Morning Lewis, Thanks for taking the time to leave a review for the team - I will pass on your message. It's great to hear that the service has been excellent and that the … More

5/5

Google

Elle has also been very helpful while dealing with Brunton. Would definitely recommend

Jordan Β· 11 February 2026

Agent replied Β· 11 May 2026

Hi Jordan, Thanks for leaving a review and for your recommendation, i'm glad Elle has been so helpful throughout the process. Liam

5/5

Google

Rebekah Twedell Quite polite in conversation Supportive and open to answer all my questions

Ab Β· 17 January 2026

Agent replied Β· 17 May 2026

Good Afternoon, I'm glad Rebekah has been able to support you through the process. Thanks for taking the time to leave a review. Liam

5/5

Google

Rebekah, was lovely and helpful. Thank you!!

Victoria Β· 15 March 2026

Agent replied Β· 15 April 2026

Hi Victoria, Thanks for taking the time to leave a review. It's great to hear that Rebekah was helpful throughout the process. Liam

5/5

Google

Have worked with the team for many years - great team and highly recommended for sales and lettings

Ryan Β· 19 November 2025

Agent replied Β· 19 May 2026

Hi Ryan, Thanks for your review and recommendation, it is much appreciated. Liam

1/5

Trustpilot

Very disappointing experience

My experience with Brunton Residential has been exceedingly disappointing.

Customer Β· 18 September 2026

5/5

Google

Very polite and quick responses πŸ₯°πŸ₯° …

AJ Β· 11 February 2026

Agent replied Β· 11 May 2026

Hi AJ, I'm glad to hear that the service was great. Thanks for leaving a review, Liam

5/5

Google

I’ve had a really positive experience with the property management team at Brunton Residential. Rachel and Isla have both been fantastic to deal with, professional, responsive, and genuinely helpful whenever I’ve needed assistance. …

Amy Β· 8 March 2026

4/5

Google

Good communication and smooth process. High fees though.

Zaher Β· 17 January 2026

Agent replied Β· 17 May 2026

Good Afternoon Zaher, I'm glad to hear that the communication and process have been good. We believe that our fees are competitive and provide excellent value for the service that is … More

5/5

Google

Fantastic company! Used them for years

Johnny Β· 17 January 2026

Agent replied Β· 17 May 2026

Hi Johnny, thanks for the review and continued support. It's great to hear that you're happy with the service. Liam

5/5

Google

Elle, doing a great job..thank you.

Raymondo Β· 17 January 2026

Agent replied Β· 17 May 2026

Thanks for your review Raymondo! It's wonderful to hear that Elle is doing such a great job. Liam

5/5

Google

The Brunton Residential team have fully managed my student let houses for a number of years very successfully. They have kept on top of maintenance in a pragmatic and economic way. They have also assisted me in undertaking more extensive …

Piers Β· 8 December 2025

5/5

Google

Great help sorting out a group of clueless studentsπŸ‘ …

Adlaw Β· 19 November 2025

Agent replied Β· 19 May 2026

Morning guys, Thanks for leaving a 5* review. We're glad we could help in what I am sure was a pretty stressful situation! Hope you all enjoy your time in the property when … More

4/5

Google

We have dealt with Brunton for a number of years due to consistent, good service. Recently dealing with Jessica who managed a particular issue efficiently with regular communication, we would have no hesitation recommending them.

Denise Β· 17 January 2026

Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.

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