Trusted Agent profile · Istead Rise

Jags Property Group Istead Rise reviews

★★★★★ Excellent

216 reviews across 3 platforms

2 Flowerhill Way, Istead Rise, DA13 9DG

Jags Property Group's office in Istead Rise, at 2 Flowerhill Way, is rated 5.0 out of 5 across 216 reviews on three platforms, including 194 Google reviews rated 5.0. It won Gold in The Trusted Agent 2026 awards.

Google logo

5.0 / 5

194

Reviews on Google

This office

Facebook logo

5.0 / 5

17

Reviews on Facebook

This office

Trustpilot logo

5

Reviews on Trustpilot

This office

Reviews may appear on more than one platform.

Awards

The Trusted Agent 2026 results for Jags Property Group, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.

Reviews

Every review we hold for the Istead Rise office, from every platform, shown as written. First names only.

5/5

Google

Everything has been followed professionally. Communication is always done at a good pace accurately and frequently. We felt we were in good hands and they actually cared about us and the house. I would not hesitate to use their services again.

Angel · 12 June 2023

Agent replied · 11 June 2024

Thank you for leaving us a review Angel, we really appreciate that feedback. We hope that you enjoy your lovely new home. Best Wishes JAGS Property Group

5/5

Google

As a local agent we contacted Jacqui. Her team were excellent throughout the process, always going above and beyond to assist. Great service would definitely recommend their services.

Neale · 15 December 2025

Agent replied · 14 January 2026

Thank you for leaving us a review! Wishing you all the best and thank you for choosing to work with us. 🙏 …

5/5

Google

Excellent service, quick turnaround and very supportive. JAGS let a property for me recently and it was effortless. Less than 2 weeks from making first contact to having someone moved in and the first payment made. Thanks Josh and team.

Robert · 12 June 2023

Agent replied · 11 June 2024

Thank you for leaving us a review Rob, we really appreciate it. Glad that we can help and look forward to helping you throughout the tenancy.

5/5

Google

Amazing and professional team. Swift to respond to all queries, they made the buying process quick and seamless. Michelle was fantastic in facilitating my purchase and all communication with the sellers.

Dominic · 13 May 2025

5/5

Google

Great service from Joshua and the team, especially Michelle. Thank you for all your hard work in selling my property in Dartford. I definitely would recommend JAGS PROPERTY GROUP to anyone looking to sell or buy.

Karen · 12 June 2023

Agent replied · 11 June 2024

Thank you very much for leaving us a review Karen! We really appreciate it and hope that you and your family have settled nicely into your lovely new home. We wish you all the best in the future! Best Regards JAGS Property Group

5/5

Google

Having worked with Josh for a number of years, I have found him to be Professional, friendly and responsive. I would recommend JAGS property Group Ltd to anyone interested in buying or selling a property. His drive and sheer determination to achieve the best for his clients is second to none.PositiveResponsiveness, Professionalism

Lex · 14 June 2021

Agent replied · 13 June 2024

Thank you for leaving such a nice review, I really appreciate it. I hope you are keeping well, I am looking forward to working with you again in the future. Best Wishes Joshua Smith

5/5

Trustpilot

Outstanding service from JAGS

We used JAGS to sell our property and were extremely happy with the service from start to finish.

Marco · 16 September 2026

5/5

Google

I have had the pleasure of utilizing the services of JAGS Property Group for handling my property to let, and I must say that I am thoroughly satisfied with their exceptional services. From the moment I engaged with them, their professionalism and dedication to providing the best possible property management experience has been evident. First and foremost, it is worth mentioning the outstanding level of communication and transparency demonstrated by the company. Throughout the entire process, they have maintained regular and transparent communication, keeping me informed about every aspect of my property. Their prompt responses to any queries or concerns have further solidified my trust in their ability to manage my property efficiently. I highly recommend JAGS property Ltd for their outstanding property management services. Their exceptional communication, expertise in the field, proactive approach, and exemplary customer service combine to create an experience that exceeds expectations. I am confident in their ability to consistently deliver excellent results and will continue to entrust them with handling my property to let.

Funke · 14 August 2023

Agent replied · 11 June 2024

Hi, Funke. Thanks for taking the time to share your positive experience. We truly appreciate it!

5/5

Google

I couldn't find any fault. Michelle was on the case at all times. Our buyers were a bit awkward to say the least but nothing was too much trouble. I would definitely recommend JAGS

Karen · 12 June 2023

Agent replied · 11 June 2024

Thank you for leaving us review Karen, we are glad that everything finally got over the line for you. Wishing you all the best with your next step. Best Wishes JAGS Property Group

5/5

Google

We recently purchased our property from Jags and can honestly say how wonderful they all are. From the viewing of the property all the way to handing the keys to us, I couldn’t fault them. Michelle took care of us like we were her clients and what a special touch it was to have someone on the end of the phone morning and night via WhatsApp. I can honestly say our solicitors / estate agents didn’t have half the knowledge, care or professionalism that was shown by Jags’ team. So, thank you very much from the bottom of our hearts and if we were to sell the property or purchase another, we know who to call!

Charlotte · 12 June 2023

Agent replied · 11 June 2024

Thank you for leaving such a great review Charlotte, we really appreciate it and enjoyed working with you with the purchase of your home! Wishing you all the best, JAGS Property group

5/5

Google

Having researched local estate agents, we met with Josh first. He explained the vision he had to sell our property and we felt very impressed by him. Very swiftly, he arranged the marketing of our property making excellent use of social media. The professional pictures taken of our house were amazing. We had photos, a virtual tour and a youtube video tour too! Incredible. Within minutes of our listing/advert going live, we had so much interest from prospective buyers. We had a fully booked open day with people going on to the waiting list. Aran did an amazing job conducting the viewings. To no surprise, we received a few offers of which 3 were way above above asking price (exactly as Josh indicated when he saw our property on day 1). I’m grateful for Josh’s excellent negotiation skills. Our sales progression was handled by Michelle who has been amazing, supportive and understanding throughout the whole process. She was always prompt in getting back to me and I always felt reassured. Despite some some unexpected stress near exchange (no fault of the agents), Josh & his team kept me reassured and everything completed smoothly. I also had amazing Solicitors so completed the whole house selling & my buying process within 3 months. Would definitely recommend Jags PropertGroup and have no hesitation to use them again the future if need be. Thank you to the whole team in helping us sell our first family home :)

Shagana · 12 June 2023

Agent replied · 11 June 2024

Wow, thank you for leaving such a detailed review Shagana - we really appreciate it! We are so pleased that we could get your sale across the line and hope that you have settled nicely into your new home. Get in touch if you ever need any help in the future - it will be great to hear from you. Best Regards JAGS Property Group Team

5/5

Google

We bought and sold using JAGS Property Group and they were fantastic from start to finish. The listing for our sale was of a very high quality and they made excellent use of social media channels as well as the more conventional approaches. They were always very professional, responsive, honest and open throughout the entire process. The after sales team were exceptional and were a huge help to resolve issues in what turned out to be a complex chain. We are thrilled with our new home and can't thank them enough for their awesome work!

Tom · 12 June 2023

Agent replied · 11 June 2024

Thank you Tom! We are so pleased that we could help you with your move. We wish you and your family all the happiness in your new home. Give us a shout if there is ever anything that you need from us in the future! Best Wishes JAGS Property Group

5/5

Google

From the very beginning to the very end I have been helped and supported in my moving journey I can’t thank JAGS Property Group enough for this , as a woman selling on my own I needed support and I got it , what a professional and friendly company you are ! Thank you .

Sharon · 3 November 2024

Agent replied · 10 November 2024

Thank you for taking the time with writing us a review. It was a pleasure working with you and we wish you all the best with your next steps! Keep in touch! 🫶🙌 …

5/5

Google

Josh and team have been great thought the process. Kept us informed although and completed the entire exchange with quick turnaround considering covid related delays. Really happy with their services. Thanks alot Josh, Michelle and JacquiPositiveResponsiveness, Quality, Professionalism

Karan · 12 June 2022

Agent replied · 11 June 2024

Hello Karan, Thank you very much for leaving such a lovely review, we loved working with you and your family and really pleased to see you move into your new home. Let us know if you ever need any help from us in the future. Best Wishes The Team & JAG Property Group

5/5

Google

I just wanted to say a massive thankyou to Josh and his team for making the sale of my property so easy and straight forward. Josh was very communicative throughout the whole process, he know his trade very well and would highly recommend him.

Nathan · 12 June 2021

Agent replied · 11 June 2024

Thank you for such a nice review Nathan, I am really glad that we could help you with the sale of your home. Wishing you all the best for the future. Keep In Touch Best Wishes Joshua Smith

5/5

Google

JACKY WAS VERY WELCOMING AND PATIENCE, Very experienced and answered all questions honestly. She made us feel at home as if the property is already mine. JAGS and Jacky you are the best. Jacky, l am very pleased to rate my today's viewing to 5 stars. I hope to get get what l want from you. Thank you Jags and thank you very much Jacky.

KON · 14 June 2025

5/5

Google

We sold through JAGS and received a seamless service throughout. A sale was agreed from just the one open day and the team has been easily accessible and super responsive throughout the whole process. Would highly recommend and did to a neighbour who was looking to sell and who also went under offer from the one open day

Martin · 10 May 2024

Agent replied · 9 June 2024

Hi, Martin. We are thrilled to learn that you had a positive experience with us!

5/5

Google

A heartfelt thank you to Josh for helping us to sell our house . He made the entire process super clean and Fast we can’t thank him enough Exceeded our expectations. All the best for the Future. Well Done THANK YOUPositiveProfessionalism

Dawn · 12 June 2021

Agent replied · 11 June 2024

Thank you very much for your review, I am grateful that you decided to work with me and I am glad that we were able to help you to find you a buyer.

5/5

Google

Very impressed with this agent. Only agent that got back to me straight away when I asked to view a property. Arranged a prompt viewing at convenient time after work and even answered phone out of hours to help me en route when I couldn’t find the property! Fully recommend

Kizbe · 24 September 2024

Agent replied · 24 October 2024

Thank you for taking the time to leave us a review. We are glad that we could help and wish you all the best with your property search.

5/5

Google

Josh was my agent when renting for my first time in London. Very easy to deal with and always only a phone call away. Really reduced the stress of moving! Highly recommend his services.

Ross · 12 June 2022

Agent replied · 11 June 2024

Thank you for leaving a review Ross, I hope that you enjoy your time in London. Wishing you all the best!

5/5

Facebook

Josh has been awesome from start to finish. Always available, provided excellent service in an assured and understanding way. I would highly recommend Josh and JAGS Property Group when buying or selling a house. Thanks for all your hard work Josh.

David · 13 November 2020

Agent replied · 23 June 2026

Thank you for leaving a comment David, I really appreciate it. I am glad to have been able to help you with the sale and I am glad it was a smooth process.

5/5

Google

We purchased a property from JAGS which completed recently. My partner and I had the privilege of having Jacqui as a contact. She was always contactable, polite, informed and showed a great deal of empathy. We often have said "we wished we could have paid for their services, rather than the estate agent we used" - purely because of the customer service provided by Jacqui and the rest of the team. Fingers crossed we won't be using an estate agent for years to come, so my way of being able to support them is to strongly recommend to any reader of this review to contact and use their services. Thanks again Jacqui, for everything!

Grant · 12 June 2022

Agent replied · 11 June 2024

Thank you so much for leaving such a lovely review. We hope that you enjoy your new home and make lots of memories! Let us know if you ever need help in the future - we hope to see you around! Best Wishes The Team At JAGS Property Group

5/5

Google

I cannot begin to express how happy we have been with JAGS property group. The house we now own was marketed via them (the 360 degree tour facility we've used non stop), and we were keen to secure it. Upon having our offer accepted, we managed to instruct the most inadequate conveyancers (a national firm) whose solution to taking on too many clients due to the stamp duty holiday was to turn off all their incoming phone lines. Our progressor, Jacqui, worked tirelessly to help us follow up and to keep communication ongoing between our sellers and us. House buying and selling is a stressful business and both us and the sellers we both concerned the other party would pull out. Having Jacqui to work as an intermediator was worth it's weight in gold.PositiveResponsiveness, Quality, Professionalism

Claire · 12 June 2022

Agent replied · 11 June 2024

Thank you so much for leaving a 5 star review Claire. We are really pleased that we were able to help you to move into your wonderful new home. Really pleased to hear that Jacqui was able to look after you all. :) Wishing you all the best in your new home. We hope to see you around. :)

5/5

Google

I was slightly dubious when I began the process of selling my property with Josh and Jags because they were slightly more expensive than the other local estate agents, but the service, the speed of the process and their negotiation skills meant it was excellent value for money. The process began with a conversation with Josh who explained what would happen, he made sensible recommendations and put together a clear strategy that gave me confidence in him and that I would achieve a good price for my property. The next step of the process was that Josh hired a professional photographer who took high-quality photos and a 3D video, that made our property look at its best. We were now ready to go to market and we booked in an open day for 2 weeks' time. We had 10 viewings booked, 8 arrived, 6 made offers and we accepted 1 that was considerably more than we expected. After that point Jacqui and Michelle came into their own, the buyer and their solicitor were awkward, to say the least, but Jacqui and Michelle expertly managed the process and kept me informed every step of the way. They were even on hand on moving day to collect and hand over keys. I cannot recommend the team highly enough and will definitely be using them again in the future.

Matthew · 12 June 2022

Agent replied · 11 June 2024

Hello Matt! Thank you for leaving such a great and comprehensive review! Good luck with your next move and we hope to see you soon. Best Regards JAGS Property Group Team

Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.

Read Jags Property Group's Google reviews

Questions about Jags Property Group Istead Rise

How many reviews does Jags Property Group Istead Rise have?

Jags Property Group's Istead Rise office has 216 reviews across three platforms: 194 on Google, 17 on Facebook, 5 on Trustpilot.

What is Jags Property Group Istead Rise's rating?

Jags Property Group Istead Rise is rated 5.0 out of 5 across all 216 reviews, and 5.0 out of 5 on Google from 194 reviews.

Has Jags Property Group won any awards?

Yes. In The Trusted Agent 2026 awards: Jags Property Group, Istead Rise won Gold.

Where is Jags Property Group's Istead Rise office?

Jags Property Group Istead Rise, 2 Flowerhill Way, Istead Rise, DA13 9DG.

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