Every review we hold for the Istead Rise office, from every platform, shown as written. First names only.
★★★★★ 5/5
GoogleFirst time buyer and JAGS supported me to have a great purchasing experience with great communication every step of the way. Even received a lovely gift bag on completion which was a very thoughtful touch. Special mention to Michelle whose customer service skills are impeccable. Would definitely use again in future and highly recommend. Rochelle
Summer · 12 June 2023
Agent replied · 11 June 2024
Thank you for leaving such a lovely review Summer. We hope that you settle nicely into your new home. Let us know if there is ever anything that we can do to help you in the future! :)
Best Wishes
JAGS Property Group Team
★★★★★ 5/5
GoogleI honestly cannot recommend this estate agent enough. They were unbelievably great from start to finish and made the whole process so easy and stress-free. The team were professional, friendly, and always happy to help with any questions. …
Leah · 16 January 2026
Agent replied · 14 January 2026
Dear Leah,
Thank you so much for your wonderful review! We are thrilled to hear that you … More
★★★★★ 5/5
GoogleWe had an amazing experience with JAGS Property Group Ltd.
From the very beginning, they were professional, knowledgeable, and committed to helping us sell our house quickly and at a good price. The team were forward thinking in their use of digital marketing and video content, and supported us through every step of the process, making what could have been a stressful process run smoothly. Their communication was excellent; specifically their use of a whatapp group and phone calls to keep us informed at every stage. We couldn’t have been happier with their service and would highly recommend JAGS Property Group Ltd to anyone looking to buy or sell a property.
Rebecca · 24 September 2024
Agent replied · 24 October 2024
Thank you leaving such a lovely review, we are so glad that we could help you along your move.
★★★★★ 5/5
GoogleJAGS were amazing from start to finish when we purchased our new house from them. Made the nerve wracking process a lot easier :) definitely recommend them!
Mia · 15 April 2026
Agent replied · 16 April 2026
Thank you so much for your wonderful review, Mia! We're thrilled to hear that JAGS made your home-buying process easier and more enjoyable. Your recommendation means a lot to us, and we wish you all the best in your new home!
★★★★★ 5/5
GoogleJoshua and the team at JAGS Property group are amazing. They are modern in their approach, fantastic communication, engaging, very professional and overall an amazing team. I highly recommend JAGS property group to anyone looking to sell their property.
Gary · 10 May 2024
Agent replied · 9 June 2024
Hi, Gary. Thanks for taking the time to share your positive experience. We truly appreciate it!
★★★★★ 5/5
GoogleI had a great experience. Communication was excellent throughout the process. A special thank you to Michelle Shepherd, who was always on hand and incredibly helpful every step of the way. Highly recommended!
Jack · 20 August 2024
Agent replied · 24 August 2024
Thank you for leaving us such a comprehensive review, we really appreciate the feedback and wish you all the best in your lovely new home!
★★★★★ 5/5
GoogleJosh our estate agent was very professional, friendly and responded to our queries very promptly and his assistant Jacqui was a star. I could contact her any time and she would answer my phone or email straightaway. This property group by far has been the best I had come across.
I would recommend to my friends and families any time.PositiveResponsiveness, Quality, Professionalism, Value
Shuleha · 12 June 2022
Agent replied · 11 June 2024
Thank you very much for leaving such a lovely review, we really appreciate it. It was great working with you and we hope that you enjoy you new home. Feel free to get in touch if you ever need anything from us in the future.
Best Wishes
JAGS Property Group
★★★★★ 5/5
GoogleJosh and the team and JAGS Property Group are fantastic to work with, their communication is simply amazing. I would not hesitate to recommend them to anyone.
Toni · 16 November 2024
Agent replied · 23 November 2024
Thank you for leaving a review Toni! We really appreciate it. 😊 …
★★★★★ 5/5
GoogleJoshua and team went above and beyond the call of duty for us. They have a personalised and courteous approach that my partner and I really appreciated. They set the precedent of how estate agents should be. We would definitely recommend them, you would not be disappointed! Big shout out to Jacqueline - thanks for all your help!PositiveResponsiveness, Quality, Professionalism, Value
Zetta · 25 August 2022
Agent replied · 11 June 2024
Thank you very much for leaving such a nice review. We loved helping you with your move, wishing you all the best with your new home!
★★★★★ 5/5
GoogleJAGS offer a personalised, dedicated and professional service, second to none. Josh had my property photographed, advertised and tenant moved in within a month. He has been there at every step to offer advice and support ensuring a seamless and efficient process. A massive thank you Josh, you are truly a breath of fresh air in the real estate game !PositiveResponsiveness, Quality, Professionalism, Value
K · 24 January 2022
Agent replied · 13 June 2024
Thank you very much for leaving us a 5 star review - we really appreciate the feedback. Let us know if there is ever anything we can help you with in the future - keep in touch.
Best Wishes
JAGS Property Group Team
★★★★★ 5/5
GoogleMassive thank you to Michelle who kept me updated at every point and was even more helpful than my solicitors at chasing up etc!
Cezara · 3 November 2024
Agent replied · 10 November 2024
Thank you for leaving us a review, we really appreciate it! Good luck with your next steps. :)
★★★★★ 5/5
GoogleAmazing agents. From the start to the completion they were easily available to talk anytime, provided detailed information which was easy to follow and were generally great with staying in contact. I would highly recommend. Joshua and Aaran were especially helpful.
Rozina · 12 December 2023
Agent replied · 11 June 2024
Hi, Zina. We appreciate the kind words and are glad we could provide you with a positive experience!
★★★★★ 5/5
GoogleJags property were amazing! honestly the best experience I’ve ever had in finding a new home. Very diligent high quality service all round and no faffing about! …
Grace · 16 February 2026
Agent replied · 16 April 2026
Dear Grace, thank you so much for your wonderful review! We are thrilled to hear that your experience with JAGS Property Group was so positive. Our team, including Josh, Aran, and Karolin, strives to provide diligent and high-quality … More
★★★★★ 5/5
GoogleJAGS was the second estate agent that we signed up with and our experience with them couldn’t have been more of a contrast to the first one. Josh demonstrated a thorough knowledge of the housing market and how best to advertise our house and Aran, who was responsible for the viewings, worked hard to showcase the best parts of our property. He came round the day before the viewings began and spent at least half an hour talking to us about the house and everything he might need to know about it. He was also very good with the cat who liked to follow any viewers around the house!
The team worked hard to organise viewings in groups so that we didn’t have to prep the house every day for a one off viewing.
I also really liked the photographs they took of the house: nothing was stretched or distorted to look bigger than it was so prospective buyers knew what to expect when they walked through the door.
Once the house sold, Michelle helped us with the next steps in the paperwork and also acted as a liaison between us and our buyer.
I’ve recommended this company already to a friend and would wholeheartedly recommend them again. The entire team, although small, deliver a really bespoke and personal service which distinguishes them from any big chain.
Andrea · 10 May 2024
Agent replied · 9 June 2024
Hi, Andrea. Your feedback is highly appreciated. Thank you for the review!
★★★★★ 5/5
GoogleI’m incredibly pleased with the service I received from JAGS Estate Agent, during the purchase of our home at Gravesend.
The process of buying of buying a home can be daunting, especially when you have a time frame, but their entire team was fantastic, managing my expectation very calmly at every step of the way
Arun, Connel, and Michelle , they were always communicating on how each part of the whole process would move forward.
They are incredible team, they exceeded my expectations.”
They answered all my questions with in-depth explanations, ensuring I fully understood what I was doing and why it was necessary.”
“I’m so glad I chose JAGS,estate agent highly recommend them to anyone looking for top-notch estate agent services in Gravesend and beyond. Don't look any further,JAGS is the BEST.
Olabisi · 10 May 2024
Agent replied · 11 June 2024
Hi, Olabisi. We appreciate the kind words and are glad we could provide you with a positive experience!
★★★★★ 5/5
GoogleSukhy was such a pleasant agent, and was helpful by advising my wife and I as first time buyers. She explained in details about the 2 properties we viewed, and was always eager to answer all our questions.
Samuel · 22 May 2025
★★★★★ 5/5
GoogleJust want to say a massive thank you to the whole JAGS team. We literally couldn’t be any happier with the service they provided. Their communication was excellent, Michelle in particular always replied to any queries so quickly. Josh was … More
Carla · 26 March 2025
★★★★★ 5/5
GoogleJosh & the team were absolutely brilliant.
From start to finish the team worked hard to get the right buyers in and supported all parties during each step right till the completion day.
We personally thought the video tour gave of a unique approach for advertising the house and was a great way to hit all areas of the market.
In a difficult market we were able to reach our preferred price thanks for JAGS Property Group.
Couldn't recommend enough!
Tom · 10 April 2024
Agent replied · 9 June 2024
Hi, Tom. Thank you so much for leaving us a stellar review!
★★★★★ 5/5
GoogleReally pleased with the service we received from Jags. I loved their use of WhatsApp, making communication really quick and easy.
Joanne · 16 March 2026
Agent replied · 16 April 2026
Thank you, Joanne, for your wonderful feedback! We're thrilled to hear that you found our service at JAGS Property Group to be prompt and effective, especially with our WhatsApp communication feature. Your satisfaction is our priority, and we look forward to assisting you again in the future!
★★★★★ 5/5
GoogleJosh offered a personal touch that made us feel at ease from the start of the process. His efficiency in responding to any questions was impressive and he managed to source us a deep cleaner at very short notice when we found out the people we had hired hadn’t don’t a good job.
Many thanks Josh!PositiveResponsiveness, Quality, Professionalism
Wilfred · 25 August 2021
Agent replied · 11 June 2024
Thank you very much for leaving a review. It has been great working with you, let us know if you ever need anything in the future.
Best Regards
Joshua Smith
JAGS Property Group
★★★★★ 5/5
GoogleFrom our initial enquiry right through to completion everyone at JAGS Property Group were on hand to provide us with the highest standard of help, guidance and support that my bother and I needed when selling our property! Using Josh’s modern techniques the house sold within 2 weeks!
I would highly recommend JAGS Property Group for their professionalism and very personal service which made selling our parents home much easier to bear!
Joanna Mahoney & Michael Cockerill - Vendors
Joanna · 11 March 2024
Agent replied · 11 June 2024
Hi, Joanna. Thanks for taking the time to share your positive experience. We truly appreciate it!
★★★★★ 5/5
GoogleI bought my property through JAGS they were helpful and professional throughout the whole process. Michelle in particular was excellent keeping us informed and in the loop. The service and experience from our solicitors was particularly poor which caused unnecessary delay and stress. However, Michelle helped us navigate through this difficult time enabling us to complete the transaction.
We would recommend the services of JAGS.
Ross · 5 November 2024
Agent replied · 10 November 2024
Thank you for leaving us a review Ross! We are pleased that we could help you get everything over the line. It is not always the most simple process. Good luck with your next steps!
★★★★★ 5/5
GoogleVery impressive and professional from start to finish. Kept in the loop throughout the entire process, provided any assistance required and delivered great value.
Special thanks to Michelle who really drove the sale all the way to completion. Would recommend and will certainly use again when selling a property.PositiveResponsiveness, Quality, Professionalism, Value
Matthew · 12 June 2022
Agent replied · 11 June 2024
Thank you for leaving us such a nice review Matthew, we really appreciate it. We glad that we were able to help, feel free to get in touch if there is anything we can assist with in the future! Wishing you and your family a Merry Christmas & a Happy New Year!
★★★★★ 5/5
GoogleEveryone has been amazing. We had to find a house to rent ASAP after our house purchase fell through at the last minute. Jacqui went over and above to ensure we could move in within a week. Michelle brought some lovely treats on our moving-in day. Everyone at JAGS has been amazing.
Rachel · 12 June 2022
Agent replied · 11 June 2024
Thank you very much for leaving us such a nice review Rachel, we hope you have settled into your new home ready for Christmas. Feel free to get in touch if you need our help in the future!
Wishing you and your family a Merry Christmas & a Happy New Year!
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