Trusted Agent profile

Jags Property Group Istead Rise reviews

★★★★★ Excellent

216 reviews across 3 platforms

2 Flowerhill Way, Istead Rise, DA13 9DG

Jags Property Group's Istead Rise office at 2 Flowerhill Way is rated 5.0 out of 5 across 216 reviews on three platforms, including 194 Google reviews rated 5.0. It won Gold in The Trusted Agent 2026 awards.

Google logo

5.0 / 5

194

Reviews on Google

This office

Facebook logo

5.0 / 5

17

Reviews on Facebook

This office

Trustpilot logo

5

Reviews on Trustpilot

This office

Reviews may appear on more than one platform.

Awards

The Trusted Agent 2026 results for Jags Property Group, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.

Reviews

Every review we hold for the Istead Rise office, from every platform, shown as written. First names only.

5/5

Google

A huge thank you to Jacqui and JAGS Team for all their hard work navigating us through the process. You showed great understanding and care for us and the family during the challenging sale of our home. You are all true professionals and made the process feel seamless, going above and beyond from start to finish. 10 out of 10.

Melanie · 17 October 2024

Agent replied · 24 October 2024

Thank you for leaving us a review, we are pleased to have been able to help you with everything. 😊 …

5/5

Google

We used Josh and his team to sell our home recently and was very impressed with the service we received. Josh used his network to source plenty of viewers and we ended up selling for over the asking price. Josh’s team, Michelle in particular, was very pro active chasing solicitors and other agents in the chain to make sure everything proceeded efficiently post offer being accepted. Would definitely use JAGs again if we find ourselves in the market and particularly enjoyed how easy it was to communicate with them during the sale process via what’s app. Will & Anna.

William · 13 September 2023

Agent replied · 11 June 2024

Hi, William. Your feedback is highly appreciated. Thank you for the review!

5/5

Google

Josh and the team marketed my mothers property excellently resulting in 19 viewings on an open day! Aran and Connor secured a good offer from the viewings which we were pleased to accept. Although we hit a couple of “bumps in the road” along the way to completion they were smoothed out by Michelle who was excellent throughout. Thanks team Josh!!

Trevor · 24 September 2024

Agent replied · 24 October 2024

Thank you for leaving us a review, we really appreciate it! Glad to have been able to help. 😊🙌 …

5/5

Google

JAGS adviced us well from the start, what started off very well, we then hit some snags and Jacqui came to our rescue with constant updates and understanding to help us move into our dream home within the time set out. Thank you Jacqui and team!

Lianne · 12 April 2025

Agent replied · 30 April 2025

Thank you for leaving us a review Lianne. We are so pleased to have helped you to get everything over the line in time. Wishing you all the best in your new home!

5/5

Google

Josh and the team have been absolutely outstanding. Josh was extremely knowledgeable on the area and what the market was doing and making sure we achieved the best price possible. Aran was brilliant always keeping us updated with viewings booked/feedback and making sure both sides were happy. Michelle was absolutely incredible she was always keeping us up to date weekly sometimes daily nothing was to much. Very personable and attentive. Wish I could give more stars highly recommend!

Jodie · 13 September 2023

Agent replied · 11 June 2024

Hi, Jodie. Thank you so much for leaving us a stellar review!

5/5

Google

Josh and JAGS were a pleasure to work with! Very informative, responsive and took everything off our hands from start-to-finish. Having now let my property through them, they achieve 4 offers in just two weeks and go well over the asking price - which was amazing! Josh, Aran and the team are always on hand to answer questions around the clock. If they can't help, they know someone who will. Highly recommended and I have ensured my family and friends are aware of JAGS abilities!PositiveResponsiveness, Quality, Professionalism, Value

Karl · 12 June 2023

Agent replied · 11 June 2024

Thank you very much for leaving such a nice review Karl. I really appreciate it and it was great to work with you. Keep in touch and let me know if I am ever able to help you in the future. Best Wishes Joshua Smith

5/5

Google

The team were so professional throughout the whole process, we chose Josh as he was local and highly recommended and only lived 5 minute walk away. The house was well photographed and presented including a 360 tour with the video giving a great extra touch. Our sale wasn't the most straight forward due to our first buyers having to pull out when the war broke out in Ukraine. The house was remarketed within days at a higher price as we received multiple offers first time round much more than list price and what we expected. We accepted a second offer of the same value to a lovely first time buyer couple whilst waiting for probate to finalise on our purchase. Michelle was on hand all hours of the day and even touching base with us on the weekend to help push the sale through with the other agents. She really went above and beyond in the final stages as it looked like the chain would collapse. I would definetly use the team again and happily recommend them.

Sammy · 12 June 2023

Agent replied · 11 June 2024

Thank you for taking the time to write us a review, we really appreciate it. We are pleased that we were able to help you with your move into your new home. We Wish you and your family a wonderful Christmas and a Happy New Year!

5/5

Google

5 star from us. !! JAGs we’re brilliant from the start. Got us so much more for our property then we ever thought. Michelle, Jacquai & Aran we’re so helpful throughout, answering questions and making things as less stressful as possible. Moving with 3 children was very hard this time but the team were brilliant at sorting a date when I could get childcare for the day. Josh is very professional and brilliant at his Job. Can’t thank you guys enough.

Louise · 12 June 2023

Agent replied · 11 June 2024

Thank you for leaving such a lovely review, we are so pleased that we could help you and your family move into your lovely new home! Wishing you all the happy memories in your new home! Bet Wishes JAGS Property Group Team

5/5

Google

Excellent service from Josh and the team! Let my flat through JAGS and so far very impressed with their service. Very useful local knowledge, very useful letting knowledge, very useful marketing knowledge. Pictures were fantastic, marketing was top notch including on social media. My flat was on the market for less than 24 hours before I got multiple people seriously interested and offering more than the asking price. The whole set up was very professionally done from start to finish. It didn't require much input from me besides regular check ins to confirm what I was happy with which worked very well alongside my full time job. Highly, highly recommend, thanks a lot!

Sam · 12 June 2023

Agent replied · 11 June 2024

Thank you for spending time to leave such a lovely review Sam, we really appreciate it. Let us know there is anything that we can help you with going forward.

5/5

Google

Brilliant service from start to finish. We helped one of our clients to purchase a property and worked closely with Michelle throughout the process. She’s very helpful, professional and her communication and efforts to ensure things progressed smoothly throughout was fantastic. Despite some of the hurdles we encountered during the purchase, Michelle was efficient in dealing with any raised issues until we completed. Thanks Michelle and we hope to work with you and your team again in the future. Announce Property

Moses · 12 June 2023

Agent replied · 11 June 2024

Thank you for leaving such kind words Moses, wishing you all the best for the future. Hope to speak soon. Best Regards - JAGS Property group

5/5

Google

Thanks to Josh and his team for assisting with the recent sale of our family home. Josh went the extra mile for us and the pictures and video tour of the house were top quality. He utilised his wide range of contacts to get 20 viewings of our house over one day, and worked to ensure all attendees had available funds and were in a position to buy. The team at JAGS are easily contactable pre and post offer acceptance. I would highly recommend their services to any prospective buyers.

Scurley63 · 12 June 2023

Agent replied · 11 June 2024

Thank you for leaving a us a review, we really appreciate it. We hope that you have settled into your new home nicely. See you soon! Best Regards Joshua Smith

5/5

Google

Highly recommended. Helped my family find the perfect house in Kent. The presentation of the house on their website was very useful and gave us a good idea of the place and the surrounding area. After the offer being placed Joshua and his team were always available on the WhatsApp and helped us during that process. Made queries to the Solicitors, arranged view and meet up with the landlord etc. Post completion and unitil the collection of our keys they kept the process easy and continued their high professional standard. I am very pleased with level of their service I received. The goodie bag they left was also a nice touch. Wish them more success in future.

Iftekhar · 12 June 2023

Agent replied · 11 June 2024

Thank you Iftekhar! We wish you and your family all the best in your new home. Merry Christmas and a happy new year from the team at JAGS Property Group!

5/5

Google

As a first time buyer solely going it alone with a very meaningful situation behind the buy I thought the team were fab!! Josh very approachable and made the viewing at ease. I’m so lucky and feel so grateful to have found my dream home through them! I had been hunting for over a year! There was a lot of emotion tied to this search and I must say even Michelle and Jacqui who took me further through the process were amazing! I just felt like I had friends guiding me throughout. Loved my welcome pack but I’ve drunk the fizz already and eaten the sweets so no pic of that I’m afraid!!! But I’m truly grateful for all the support as went into this whole thing completely blind!! My Dad would’ve been super happy with my choice and for the team I had right behind me! They have a real passion for customer care unlike other agents I’ve dealt with! What a great team and wish them all the best success for the future! X

Rebecca · 12 June 2023

Agent replied · 11 June 2024

Thank you for leaving such a lovely review. We wish you allthe best in your beautiful home. Let us know if you or someone you know ever needs our help. Always here to help! Best Regards Josh, Jacqui, Michelle, Aran & Sam

5/5

Google

Fantastic service from start to finish! Josh and his team are incredibly knowledgable and proactive. They helped us to market our property using modern strategies, which gained a lot of interest, resulted in a quick sale and an offer above the asking price. They supported us through all aspects of the sale, especially Michelle who kept us updated on progress and was always on hand to answer questions and chase things on our behalf. They made the entire process simple and a lot less stressful. I wouldn’t hesitate to use them again in the future.

Alex · 12 June 2023

Agent replied · 11 June 2024

Thank you so much for leaving such a lovely review, we really appreciaite it. We have enjoyed working with you on the sale and glad that it has been a smooth ride for you. Let us know if we can ever help you in the future! We wish you all the best, JAGS Property Group

5/5

Google

We had a great experience with JAGs property group from start to finish. We received a service with a perfect mix of friendliness and professionalism when purchasing our property. Josh showed us around for our viewing and answered all our questions clearly. Michelle was excellent, nothing was too much trouble for her to help us with, she took care of us at every step, checking in on our progress, keeping us updated, chasing solicitors and answering all of our first time buyer questions, guiding us to a successful purchase. I can't recommend them enough! 👍👍👍

Sam · 12 June 2023

Agent replied · 11 June 2024

Thank you Sam! We appreciate the feedback and glad that the process went smoothly. We hope that you settle in nicely! Stay in touch! Best Regards JAGS Property Group Team

5/5

Google

I chose JAGS Property Group because of their personal approach as an Estate Agent. They made you feel like a VIP and nothing was too much trouble for them. I was not living in the property which I was selling so it was reassuring that it would be well looked after. The process was long as it was a leasehold flat but the team were with me (in particular Michelle) at every step offering calming support and reassurance. I would not hesitate to recommend them as they will take good care of your sale.

Nashima · 12 June 2023

Agent replied · 11 June 2024

What a lovely review - thank you for much for taking the time to leave us feedback. We are so pleased that we were able to help you with the process. We wish you all the best with your next steps. Hope to speak with you soon. Best Regards JAGS Property Group Team

5/5

Google

I had a very good experience of dealing with JAGS property group. Moving house can be stressful even during the easiest/simplest parts of the journey. Lucky enough to deal with Michelle who was very helpful, always communicating quickly and efficiently when need be (without being too pushy with it) very down to earth, approachable, easy to talk to, made the move less stressful for us and played a big part in us getting into our brilliant home, so thank you Michelle. Would absolutely recommend the company and Michelle.

Dan · 12 June 2023

Agent replied · 11 June 2024

Thank you for leaving such a detailed review Dan, we really appreciate it! We hope that you settle in nicely, get in touch if you ever need any help in the future! :)

5/5

Google

Cannot recommend JAGS enough to everyone! From start to finish the whole process was made easier! Michelle was in constant communication with us reassuring us the whole way through. We really felt supported throughout a really stressful time. I will recommend to everyone and anyone thank you so much guys!

Jessica · 20 November 2024

Agent replied · 23 November 2024

Thank you for leaving us such a nice review. We are so pleased that we could help you to get your move over the line. We wish you all the best in your new home. Keep in touch! 🙌🥂 …

5/5

Google

We had a fantastic experience with JAGS Property Group from start to finish. They were professional, proactive, and always kept us well informed throughout the process. Their expertise and guidance made selling our home smooth and stress-free, and we were really pleased with the outcome. Highly recommend their services!

Sanvir · 15 April 2026

Agent replied · 16 April 2026

Thank you for taking the time to leave us a review, we really appreciate it and glad to have been able to help. 🙏 …

5/5

Google

They are very helpful. Thanks to Jacqui!

Efe · 16 February 2026

Agent replied · 16 April 2026

Thank you very much for leaving a review, good luck on your search!

5/5

Google

Aran was fantastic when showing me around a property in Istead. His knowledge on the area was vast, he was very transparent and professional and extremely helpful. I would definitely recommend Jags if selling your home as the viewing was great. Thank you!

Matthew · 17 December 2024

Agent replied · 24 December 2024

Thank you for taking the time to leave us a review. We are really pleased that you have had a great experience with Aran! He is a huge part of our team. Good luck with your property search!

5/5

Google

Purchased a property through JAGS estate agency recently. Josh and team: Michelle, Aaron, Connor and Jacqui were all lovely and kept me informed. Were also happy to arrange repeat viewings. I highly recommend JAGS as are very professional and friendly estate agency. Thanks for our recent purchase.

A · 10 October 2024

Agent replied · 24 October 2024

Thank you for leaving us a review. We are pleased to have been able to help you along the process and wish you all the best in your new home!! 🙌 …

5/5

Google

Where to start... I have received so much support from Josh and Jacqui over the last few months and I cannot thank them enough. What was meant to be a short chain & quick sale ended up being a chaotic nightmare and I generally couldn't have got through it without their support. Josh and Jacqui were incredibly quick at responding to any queries from me or any of the solicitors, they were very knowledgeable, gave great advice and on top of all that, they were continually chasing solicitors on our behalf and if they didn't, our whole chain would have fallen through. Not only were Josh and Jacqui extremely professional, they also gave us so much personal support at a very stressful time and I have never experienced this from another Estate Agency. Most estate agents would have ran in the other direction with the amount of issues we had to deal with! But we got there in the end and I know it wouldn't have happened without them. I will 100% instruct JAGS Property Group Ltd again but, after the last experience, I hope it's not any time soon! However I couldn't recommend them enough. Their high quality, personal service is worth every penny. Thank you Josh and Jacqui!PositiveResponsiveness, Quality, Professionalism, Value

Leah · 14 June 2022

Agent replied · 13 June 2024

Thank you for leaving a review Leah, we are so pleased that we managed to get your sale agreed just in time. Wishing you all the best in your new home, let us know if you ever need anything in the future. Best Wishes JAGS Property Group

5/5

Google

Sale went through very speedily and smoothly and with good communication. We were kept informed all along the way. This was a difficult sale for us as it was the home of my father in law who sadly died earlier in the year. The last thing we wanted was any hold ups or problems - we had none and JAGS dealt with everything in a professional manner so we had no additional trauma to a sad circumstance. Would recommend and use again.PositiveResponsiveness, Quality, Professionalism, Value

Hellen · 12 June 2022

Agent replied · 11 June 2024

Thank you for leaving us a review Helen, we really appreciate it! We are pleased that we could assist the sale and glad that the process was a smooth one for you considering the circumstances. Feel free to get in touch if you ever need our help in the future. Wishing you and your family a Merry Christmas & a Happy New Year!

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Read Jags Property Group's Google reviews

Questions about Jags Property Group Istead Rise

How many reviews does Jags Property Group Istead Rise have?

Jags Property Group's Istead Rise office has 216 reviews across three platforms: 194 on Google, 17 on Facebook, 5 on Trustpilot.

What is Jags Property Group Istead Rise's rating?

Jags Property Group Istead Rise is rated 5.0 out of 5 across all 216 reviews, and 5.0 out of 5 on Google from 194 reviews.

Has Jags Property Group won any awards?

Yes. In The Trusted Agent 2026 awards: Jags Property Group, Istead Rise won Gold.

Where is Jags Property Group's Istead Rise office?

Jags Property Group Istead Rise, 2 Flowerhill Way, Istead Rise, DA13 9DG.

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