Every review we hold for the Istead Rise office, from every platform, shown as written. First names only.
★★★★★ 5/5
GoogleWe had a great experience with Jags Property Group while buying our new home.
Connor was brilliant during the viewings and offer stage, always quick to respond and very helpful in getting our offer accepted.
After that, Michelle was amazing and supported us all the way through to completion. She kept everything moving, worked closely with the seller, our solicitors, and everyone else in the chain, and made the whole process much less stressful. She was a big reason we managed to complete in under six months.
We’re very happy with the service and would definitely recommend Jags Property Group.
Tarun · 19 March 2026
Agent replied · 16 April 2026
Thank you very much for leaving us a review. We wish you all the best in your new home.
★★★★★ 5/5
GoogleJags were first class throughout my sale.
The photos and videos were spot on and I had plenty of viewings straight away.
Jags were very reliable, they kept me informed throughout the sale and obtained the best sale price.
Special thanks to Silvana who went above and beyond. She was always there at the end of the phone and if she couldn't be, which was rare, she called me back as soon as she was able.
Thankyou Jags
Beverley · 16 March 2026
Agent replied · 16 April 2026
Thank you, Beverley, for your wonderful feedback! We're thrilled to hear that JAGS Property Group provided you with first-class service throughout your sale. Special thanks for mentioning Silvana; she truly embodies our commitment to exceptional customer care. We appreciate your trust in us and are glad we could help you achieve the best sale price. If you need any further assistance, please don't hesitate to reach out.
★★★★★ 5/5
GoogleHad a good feeling from the first meeting, and the sale rate beat all others. Viewings were organised and carried out at our convenience and were very professional. Once our offer was accepted, more than we expected, the sales progression assistant Michelle stepped in, a lovely person, who genuinely cared and supported us through to the end. I would whole heartedly recommend them for proving that there are good estate agents and that is JAGS
Justine · 2 April 2026
Agent replied · 16 April 2026
Thank you so much for leaving us a review, we really appreciate it and glad that we were able to help you. Good luck with everything moving forward!
★★★★★ 5/5
GoogleWe viewed three properties listed by Jags Property Group, and we honestly couldn’t have asked for a better experience. Connor and Jacqui were absolutely wonderful, welcoming, professional, and genuinely helpful throughout. They took the time to show us around each property, patiently answered all our questions, and made the whole process feel relaxed and reassuring.We were particularly grateful for the excellent follow-up after the viewings. Communication was prompt, clear, and thoughtful, which really made a difference and showed how much they care about their clients.
All the properties we viewed were well presented and in great condition, exactly as advertised. It gave us a lot of confidence in both the quality of the listings and the integrity of Jags Property Group. A big thank you to Connor and Jacqui for making the experience such a positive one. We truly appreciated their support and professionalism, and we would happily recommend Jags Property Group to anyone looking for a smooth, friendly, and trustworthy property journey.
Radhika · 17 December 2025
Agent replied · 14 January 2026
Thank you for leaving Jacqui and Connor a google review, we are glad that they were able to help.
★★★★★ 5/5
GoogleMoving house is stressful, but JAGS helped us along the way. They not only sold our house but helped us buy our new one. Michelle is awesome and no question was too big or small for her to be our guiding light. Defo recommend
Lauren · 15 April 2026
Agent replied · 16 April 2026
Thank you very much for leaving us a review, we appreciate it and pleased to have been able to help you along your journey.
★★★★★ 5/5
GoogleJAGS have been absolutely brilliant from the start of the sale right through to completion. We cannot recommend them highly enough. Silvana kept us informed at every step of the way and responded to all of our queries with efficiency and professionalism. Thank you, Silvana, we are truly grateful
Simon · 16 February 2026
Agent replied · 16 April 2026
Thank you for leaving us a review Simon, we are pleased that Silvana could help.
★★★★★ 5/5
GoogleWould just like to thank the JAGS team for the help they gave in the process of selling my property. They are very efficient and professional. I would like particularly thank Michelle, who helped me from start to finish answering all my …
Sarah · 16 February 2026
Agent replied · 16 April 2026
Thank you for leaving us a review! We are so pleased that you were able to get your move over the line and that Michelle was able to help you.
★★★★★ 5/5
GoogleWe really felt comfortable and at ease when viewing the property as we had our agent Aran show us around, he made sure our needs were met, answered questions professionally and gave us a lot of details about the home and its surrounding area. Thank you Aran
Vicky · 24 December 2025
Agent replied · 14 January 2026
Dear Vicky,
Thank you for your wonderful feedback! We're thrilled to hear that you felt comfortable during your property viewing and that Aran was able to meet your needs effectively. Our team strives to provide detailed and professional service, and it’s great to know that Aran made a positive impact on your experience. We appreciate you taking the time to share your thoughts and hope to assist you again in the future!
Best regards,
The Team
★★★★★ 5/5
GoogleWe recently sold our home with JAGS and couldn’t be happier with the service we received. As a Gravesend estate agent and specifically a Riverview Park estate agent, their local knowledge really stood out from the start.
They managed to sell our home after the very first open day, achieving a strong sale price that we were genuinely delighted with. The marketing and video they produced showcased the property brilliantly and clearly helped generate strong interest straight away.
Throughout the whole process, their communication was excellent, especially from Michelle who was our main point of contact, always keeping us updated and being easy to get hold of when we had questions. What really stood out was the honest advice they gave at every stage, which gave us a lot of confidence in the decisions we were making.
The sales progression was smooth from start to finish, and the whole team was professional, friendly, and proactive throughout.
If you’re looking for a reliable estate agent in Gravesend or Riverview Park, I wouldn’t hesitate to recommend JAGS.
Mark · 15 April 2026
Agent replied · 16 April 2026
Wow, thank you for leaving such a comprehensive review. We really appreciate it and glad that we could help you with your move. Wishing you all the best!
★★★★★ 5/5
GoogleJacqui & Connor showed me round a couple of properties this weekend! Both viewings were ver professional! Jacqui went above & beyond to answer all my questions & was a great support. If I have a property to sell in future I would definitely use them!!
Robyn · 15 December 2025
Agent replied · 14 January 2026
Hi Robyn,
Thank you so much for your wonderful feedback! We’re thrilled to hear that Jacqui and Connor provided you with a professional and supportive experience during your property viewings. It's our goal to ensure all our clients feel well-informed and supported. We appreciate your trust and look forward to assisting you in the future, whether it’s for buying or selling a property. Don't hesitate to reach out if you ha
★★★★★ 5/5
GoogleJags were great throughout the whole process. They were always quick to reply to questions and kept me in the loop the whole time. Special shout out to Silvana l, who was managing my whole process and kept everything ticking. I would highly recommend!
Everett · 24 December 2025
Agent replied · 14 January 2026
Dear Everett Gooding,
Thank you so much for your wonderful review! We are thrilled to hear that you had a positive experience and that Jags, especially Silvana, provided excellent support throughout the process. Your recommendation means a lot to us, and we appreciate your kind words. If you need any further assistance in the future, please don't hesitate to reach out. We look forward to serving you again!
★★★★★ 5/5
GoogleWe had an excellent experience viewing a property with JAGS. Jacqui was incredibly friendly and knowledgeable and answered all of our questions, mostly before we even asked. I would definitely recommend
Laura · 16 March 2026
Agent replied · 16 April 2026
Thank you for leaving a review, we are so pleased that Jacqui was able to help.
★★★★★ 5/5
GoogleFrom the start Josh and his team were so knowledgeable and helpful. We sold our house following an open house and for more than we had hoped for thanks to Josh. Following this, Michelle and the team have been good at keeping the sale moving, always keeping us up to date and always so friendly and kind. Thanks Josh, Michelle and the team. Would definitely recommend.
James · 17 December 2024
Agent replied · 24 December 2024
Thank you for taking the time to leave us a review. We are pleased that we could help you with the process! Good luck with your next steps and enjoy Christmas in your new home! 🏡🙌 …
★★★★★ 5/5
GoogleAll I can say is WOW!! The service from start to finish with JAGS Property Group was incredible! We had issues with a previous estate agents and moved across to JAGS, Josh was brilliant and our house sold in the first weekend it was listed! The aftercare was also amazing, a huge shout out to Michelle who is an absolute star! I'd highly recommend to anyone thinking of going with JAGS!
Ami · 3 October 2024
Agent replied · 24 October 2024
Ahh, thank you so much for leaving such a nice review. We really appreciate it and wish you and your family all the best at your new home!! 🙌😊 …
★★★★★ 5/5
GoogleJacqui was absolutely amazing! Thank you for a great tour round the house today, you highlighted every needful information and was patient with the kids.
-Excell
Excellent · 16 February 2026
Agent replied · 16 April 2026
Thank you very much for leaving Jacqui a review and good luck with your property search!
★★★★★ 5/5
GoogleStunning property with amazing views and great location! Agent was super accommodating and professional throughout the viewing.Would definitely recommend!"
Abisoye · 26 March 2026
Agent replied · 16 April 2026
Thank you very much for leaving a review, we are glad to assist.
★★★★★ 5/5
GoogleMichelle from JAGS supported me in the purchase of my flat. Throughout the entire process Michelle and the team were very supportive. I’d highly recommend working with the JAGS team!
Samuel · 17 December 2025
Agent replied · 14 January 2026
Hi Samuel,
Thank you so much for your kind words! We're thrilled to hear that Michelle and the JAGS team were able to support you throughout your flat purchase. Your recommendation means a lot to us, and we look forward to assisting you again in the future. Best wishes in your new home!
Best regards,
The JAGS Team
★★★★★ 5/5
GoogleJosh and his team have been excellent throughout.
The video tour, which made us all very emotional, was outstanding! A great advertisement for our home and a keepsake for us all.
The dedicated WhatsApp groups meant someone was always on hand to answer questions, when we had them.
Updates were always well communicated and regular.
In a tough market we were able to hit our target price for our sale. And that's thanks to you dedication of the team. Great work everyone!
Highly recommend JAGS if you're looking to sell.
Chris · 10 February 2024
Agent replied · 11 June 2024
Hi, Chris. Your feedback is highly appreciated. Thank you for the review!
★★★★★ 5/5
GoogleBrilliant service from JAGS! We were very happy with the attentiveness we received and appreciated Michelle and the team for chasing up information we needed, as well as their patience and understanding with all my MANY questions I asked! Sweet, personal touch on completion day, which we were surprised and grateful for. Thank you again to all at JAGS!
Hollie · 16 January 2025
Agent replied · 23 January 2025
Thank you for leaving such a lovely review, we really appreciate and glad to have been able to help you along the process. Good luck with your next steps and have a great 2025!! 🙌 …
★★★★★ 5/5
GoogleWe recently used JAGS to sell our home and could not recommend them highly enough.
Being the first time we'd sold a property we were unsure of the process and what to expect but Josh, and his team in particular Michelle and Aran, were fantastic through out the process, from helping us set a realistic asking price and strategy through to the final details during exchange and completion.
The level of communication from the beginning was amazing, they were always open to any questions at any time and nothing was too much trouble, all the way to completion day keeping in touch with updates as and when they happened.
When it come to viewings Aran visited before hand and walked around the property with us asking lots of questions. I really felt that he went above and beyond to make sure he knew the ins and outs of the property. Not just so he could describe the property well when do viewings but so he could also answer any questions potential buyers would have.
All in all they made what could be a stressful process very straight forward. Bravo!
Charlie · 24 January 2024
Agent replied · 23 January 2025
Hi, Charlie. Thanks for taking the time to share your positive experience. We truly appreciate it!
★★★★★ 5/5
GoogleWe had a great experience with JAGs property group from start to finish. We received a service with a perfect mix of friendliness and professionalism when purchasing our property. Josh showed us around for our viewing and answered all our questions clearly. Michelle was excellent, nothing was too much trouble for her to help us with, she took care of us at every step, checking in on our progress, keeping us updated, chasing solicitors and answering all of our first time buyer questions, guiding us to a successful purchase. I can't recommend them enough! 👍👍👍
Sam · 12 December 2023
Agent replied · 11 December 2024
Thank you Sam!
We appreciate the feedback and glad that the process went smoothly. We hope that you settle in nicely! Stay in touch!
Best Regards
JAGS Property Group Team
★★★★★ 5/5
GoogleWe recently used JAGS to sell our home and could not recommend them highly enough.
Being the first time we'd sold a property we were unsure of the process and what to expect but Josh, and his team in particular Michelle and Aran, were fantastic through out the process, from helping us set a realistic asking price and strategy through to the final details during exchange and completion.
The level of communication from the beginning was amazing, they were always open to any questions at any time and nothing was too much trouble, all the way to completion day keeping in touch with updates as and when they happened.
When it come to viewings Aran visited before hand and walked around the property with us asking lots of questions. I really felt that he went above and beyond to make sure he knew the ins and outs of the property. Not just so he could describe the property well when do viewings but so he could also answer any questions potential buyers would have.
All in all they made what could be a stressful process very straight forward. Bravo!
Charlie · 14 November 2023
Agent replied · 11 June 2024
Hi, Charlie. Thanks for taking the time to share your positive experience. We truly appreciate it!
★★★★★ 5/5
GoogleIt was lovely doing viewings with the team in Gravesend especially Jacqui and Connor. They were able to answer the questions I asked. Thanks again!
Lola · 17 December 2025
Agent replied · 14 January 2026
Thank you, Lola, for your kind words! We're thrilled to hear that you had a positive experience with Jacqui and Connor during your viewings in Gravesend. Our team is always here to assist and provide the best service possible. We appreciate your feedback and look forward to helping you again in the future!
★★★★★ 5/5
GoogleWe had a great experience with JAGs property group from start to finish. We received a service with a perfect mix of friendliness and professionalism when purchasing our property. Josh showed us around for our viewing and answered all our questions clearly. Michelle was excellent, nothing was too much trouble for her to help us with, she took care of us at every step, checking in on our progress, keeping us updated, chasing solicitors and answering all of our first time buyer questions, guiding us to a successful purchase. I can't recommend them enough! 👍👍👍
Sam · 25 October 2023
Agent replied · 24 October 2024
Thank you Sam!
We appreciate the feedback and glad that the process went smoothly. We hope that you settle in nicely! Stay in touch!
Best Regards
JAGS Property Group Team
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