Trusted Agent profile Β· Islington

Neilson & Bauer Islington reviews

4.9

β˜…β˜…β˜…β˜…β˜… Excellent

183 reviews across 1 platform

108-109 Upper Street, London, N1 1QN, Islington, N1 1QN

Neilson & Bauer's office in Islington, at 108-109 Upper Street, is rated 4.9 out of 5 across 183 reviews on 1 platform, including 183 Google reviews rated 4.9.

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4.9 / 5

183

Reviews on Google

This office

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Reviews

Every review we hold for the Islington office, from every platform, shown as written. First names only.

5/5

Google

Neilson & Bauer were amazing for my recent flat purchase, super helpful going above and beyond to answer any questions. It was my first purchase and they really helped put me at ease and made the process less stressful. Particular thanks to James who helped me throughout the whole process start to finish.

Amy Β· 25 October 2022

Agent replied Β· 24 October 2024

Thank you Amy, I hope you are loving your new home and Highbury Fields. Keep in touch.

5/5

Google

I cannot overemphasize my recommendation for this independently-owned estate agency. Nobody enjoys the process of moving, dealing with the chaos of making offers and counter-offers for properties, encountering agents who are either dishonest or evade the truth, or being subjected to considerable stress and pressure. This agency is the stark contrast to all of that. This agency, along with its staff, has been extraordinarily helpful, patient, and most notably, refreshingly straightforward and honest. I will always rely on them in the future, as I felt completely trustworthy throughout the entire process and believed that they were genuinely collaborating with me to discover the best solutions to my dilemma. Speaking of dilemmas, they have gone above and beyond to assist me with my specific situation, which required me to be referenced and approved to move within a two-day period. They accomplished this by working extra hours, liaising with multiple agencies and banks, among others, all while doing so in the most supportive manner. To anyone facing the daunting task of finding a new home, especially under tight constraints or challenging circumstances, I wholeheartedly recommend this estate agency. A happily settled London lessee 😊

Pedro Β· 27 April 2024

Agent replied Β· 24 October 2024

Thank you. We always try to do our best and make everyone's journey an enjoyable and positive experience. Your kind words help us know we are continue to do the right thing. best wishes.

5/5

Google

I highly recommend Neilson & Bauer. I had a difficult experience recently buying a new house, with conveyancing glitches on the day, and multiple "surprises" regarding things that didn't work in the new house. Matian from N&B went well beyond the expected standard in liaising with the former owner, support and practical help on the day of the move, and an uncomplaining and efficient after sales service. You get much more than with the average high street estate agent with N&B, you get a professional who gets to know you as a person, cares, adapts to your needs and goes the extra mile.

Caroline Β· 27 April 2024

Agent replied Β· 24 October 2024

Hi Caroline, thank you for the lovely review. We are delighted to hear that Matian has provided such a great service. Wishing you all the best in your new home.

5/5

Google

I couldn't be more happy with the outstanding service provided by Don. From day one, Don has exemplified professionalism, responsiveness, and genuine care for our well-being as tenants. Don's communication skills are second to none. Whenever we've had a question or concern, he's been prompt in addressing it, always ensuring that we feel heard and valued. His attention to detail and proactive approach have truly set him apart. It's clear that he takes great pride in his work and goes above and beyond to ensure that our living experience is top-notch. Beyond his exceptional professional attributes, Don's friendly demeanor and positive attitude make him an absolute pleasure to work with. He consistently goes the extra mile to ensure that any issues are swiftly resolved and that we feel comfortable and supported in our home. In short, Don has made our renting experience with Neilson & Bauer an absolute delight. I have no hesitation in recommending him to anyone in search of a reliable, attentive, and dedicated property manager. Thank you, Don, for your exemplary service and for making us feel truly at home.

Mapa Β· 27 April 2024

Agent replied Β· 24 October 2024

Dear Mapa, Thank you for your kind words. We like to manage the properties entrusted to us as if they were our own and understand the importance of our tenants and landlords being met with a proactive approach to resolve any issue that arise. We are always on hand whenever needed.

5/5

Google

Best customer service I've ever had from an estate agent. Graham and the team treat their clients like they would members of their own family rather than as commodities from whom to take fees. A small business with real values.

Liz Β· 25 October 2023

Agent replied Β· 24 October 2024

Thank you Liz. What a wonderful experience it has been getting to know you, Fraser and the Tatties; our new extended family. We have loved working with you and wish you all the very best in your new home.

5/5

Google

I purchased a property through Graham and his service was impeccable throughout the process keeping me in the loop on key stages as well as orchestrating things between myself the lawyers and buyer to ensure the purchase went smoothly. Amazing service and it’s clear Graham and his team really value their customers.

Tracy Β· 25 October 2022

Agent replied Β· 24 October 2024

Thank you Tracy. It was a pleasure to meet you and I hope you enjoy your new flat, I am very jealous as I love a warehouse conversion! Don't be a stranger and feel free to pop in and say hello to Kiki anytime. Best wishes

5/5

Google

Graham and his team skilfully negotiated a pathway through our sales process with patience and professionalism. We had to overcome many obstacles along the way and it's thanks to Neilson and Bauer that we all reached a happy conclusion.

Norbert Β· 25 October 2023

Agent replied Β· 24 October 2024

Hi Norbert, thank you for the five star review and for also giving Neilson & Bauer the opportunity to market your beautiful home in Highbury. Really good to meet you and indeed let's enjoy life! :-)

5/5

Google

I purchased a property through Nielson and Bauer in April this year, and James and the team made it so simple and stress-free!! I was a first time buyer so everything was very new to me, James was incredibly helpful and offered advice above and beyond expectation. Would highly recommend!

Charlie Β· 25 October 2022

Agent replied Β· 24 October 2024

Dear Charlie Thank you for your kind words. You have a fabulous place and I hope you have settled in nicely. Great timing. Keep in touch if you need anything and best wishes to you and your folks. James and the team.

5/5

Google

From the bottom of our heart we would truly recommend Nelson and Bauer! We were lucky to be helped by Don Lacovara is a super great guy! During the viewings he was very professional and helped us tremendously with finding the perfect rental apartment! He deserves a 5 star reviews and my favorite agency ever!!!!:)PositiveResponsiveness, Professionalism, Value

AURORA Β· 25 October 2021

Agent replied Β· 24 October 2024

Dear Aurora, thank you for your review. We are delighted to hear that you received five star service from Don and wish you all the very best in your new home.

4/5

Google

Natasha and Graham gave me full support for the purchase of a great Islington flat. They were always responsive and helpful, and were on top of any problems in the legal process. They know the area very well, and their advice was invaluable. Many thanks.

Katie Β· 22 July 2025

Agent replied Β· 24 August 2025

Thank you for the kind review. We wish you all the best with your new home.

5/5

Google

Graham and team did a terrific job on the purchase of my flat - extremely professional, responsive and skilful in managing any issues that came up along the way. Highly recommended!

Will Β· 27 February 2024

Agent replied Β· 24 October 2024

Thank you for the review Will. I hope you are enjoying your home in Highbury. Best wishes Graham

5/5

Google

We had wonderful service from James at Neilson and Bauer who was also always at the end of the phone to answer our questions. We got a good price for our house and the sale went through very smoothly. I can highly recommend James and the team!

Sally Β· 25 October 2022

Agent replied Β· 24 October 2024

Thank you so much for your kind words Sally. I'm still here for you advice on your onwards move when ever you need. best James and the team

5/5

Google

I had a first class experience with Neilson and Bauer on the sale of my flat in Islington. Graham was so efficient throughout; the place was sold within a week and completed within 7 which is remarkable. They were great value for money too. Highly recommend ⭐️ ⭐️ ⭐️ ⭐️ ⭐️PositiveResponsiveness, Quality, Professionalism, Value

Andy Β· 25 October 2021

Agent replied Β· 24 October 2024

Thank you Andy. It was a joy to market such a beautiful flat. Wishing you all the very best.

5/5

Google

Excellent estate agents, with a personal touch and who have a wealth of experience in the Islington market. I have worked with James and Graham for almost 10 years and their service is faultless

Jonathan Β· 25 October 2023

Agent replied Β· 24 October 2024

Thank you Jonathan.

5/5

Google

We recently sold house in successfully through Neilson and Bower. They were our sole agents. The house is a very beautiful and unique property on Thornhill Road. They found the right buyers. We were initially introduced to James Neilson through friends. He sold their property in Islington a few years ago. They were confident that james Neilson was someone we could trust. And how right they were. We hold him in very high regard. His partner Graham Bower has also given us great service. They are both warm and unpretentious men who run an impressive agency. Many thanks to all at Neilson and Bower. Kenneth Cranham and Fiona Victory.

Fiona Β· 29 November 2023

Agent replied Β· 24 October 2024

Thank you Kenneth Cranham CBE and Fiona Victory. I hope you have a fabulous day on Monday at the palace. Thank you for your kind words. We certainly try to go the extra mile. We look forward to seeing you soon.

5/5

Google

Don has been really great from the start to finish. Available, quick and efficient. Communication really good, clear and fast. I highly recommend Don and Neilson & Bauer overall

Claudia Β· 28 January 2024

Agent replied Β· 24 October 2024

Dear Claudia, Thank you for your review. We are glad to hear that you received a 5* service from Don. You are in safe hands with Ileana overseeing the property management of the house on Liverpool Road.

5/5

Google

I recently rented my flat out in Islington with the help from N&B, it was my first time renting out my property. It was very overwhelming at first with lots of agents in London wanting to list it initially and quite honestly I didn't know what I was doing and just wanted the process over with as I was and often am too busy with work. I met James initially then Don and they made it pretty painless, they told me what I needed before I even knew I needed it, facilitated some small works to the property and just handled everything. Not only that - they are both incredibly lovely chaps, who looked me when I was going through this process. Without a doubt would recommend to friends, family and anyone else reading this who needs some help/ advice and management of their properties. Super approachable and great service - house moving is always stressful but they cut that down massively by giving me a fantastic service. Thank you chaps x

Elle Β· 25 October 2023

Agent replied Β· 24 October 2024

Thank you for your great review Elle, We do aim to go above and beyond for our clients and am sure we have found the right tenant for you at Wharf Rd. We are always here if you need us for anything as you know.

5/5

Google

We've recommended Neilson & Bauer Estate Agents to everyone we know. Donato Lacovara and James Neilson are a true professionals and genuinely guys with many years of experience and success in the field. At the begining, we started by renting our flat and they were extremmely efficient. A year later, we decided to sell our property and they managed to find us a buyer and sell our flat within few months. We are very impressed with the high standard provided whilst you have been managing and selling our property. Thank you so much guys. We wish you all the success for the future.

Vir Β· 25 October 2023

Agent replied Β· 24 October 2024

We are humbled. Thank you Virginia and Michael. best wishes to you and the growing family.

5/5

Google

We recently purchased our first home in Angel N1. Annabel from Neilson and Bauer was extremely helpful and went above and beyond in working with us to achieve a great outcome. She assisted us in understanding the process, regularly updated us, and took time out of her schedule to allow us to attend the property for follow-up inspections. In the day and age of average franchise real estate agencies, Neilson and Bauer (and Annabel in particular) were knowledgeable, communicative and trustworthy. Because of this they ensured that the process was as smooth and painless as possible. Highly recommend.

R Β· 25 October 2023

Agent replied Β· 24 October 2024

Dear Rohan Thank you for the five star review, we are very blessed to have to Annabel onboard and delighted to hear another client received five star service from her. Welcome to the neighbourhood and if we ever can be of service down the line, then please do not hesitate to contact us.

5/5

Google

there's a lot of estate agents in Islington and in all honesty they all gave wonderful account of themselves and then there's Nielson&Bauer who are really on a different level , Natasha awesome James awesome Graham awesome Adam awesome , these guys know their stuff not only are they informative but always gave us an update after a viewing and in all honesty they only shown 3 potential buyers to our property as they knew who be best suited for our property rather than the 100s coming through the doors in the hope 1 will buy , their premises is very friendly relaxing and very welcoming and we always felt at ease to walk in for a brief chat ..it was absolutely pleasurable relationship thry offered us rather than the stresses of house moving/ hunting ...if you want that personal touch in your house search/selling these are GO TOO guys ...As we discovered their USP is one that is tailored to the individual and they were perfect for us

Joe Β· 10 April 2025

5/5

Google

We bought a flat through Neilson & Bauer and had a great experience. James was extremely helpful, flexible with viewings, and helped us chase things when we needed things moving along. He went the extra mile to help us get some items cleared from the flat. It's five stars from us

Roya Β· 25 October 2021

Agent replied Β· 24 October 2024

Dear Roya and Toby Thank you for your kind words. My thoughts are with you both for July and best of health, wealth and happiness to you both.

5/5

Google

Graham recently marketed my flat in Highbury. He was incredibly assiduous in finding a buyer, extremely responsive and a pleasure to work with. I would recommend Neilsen & Bauer without hesitation.

Rosanna Β· 25 October 2023

Agent replied Β· 24 October 2024

Hi Rosanna, thank you for your kind works and also for the opportunity to market your incredible home; without doubt my favourite listing in 19 years of doing this job.

5/5

Google

The Neilson & Bauer team are highly professional, knowledgeable, personable and did a fantastic job selling my flat in Barnsbury, they arranged to put it on the market within a few days so that we could do viewings whilst we were away and then achieved an over asking price offer within one weekend and we great at communicating through the sales process, would thoroughly recommend.

Laila Β· 26 July 2024

Agent replied Β· 24 October 2024

Hi Laila, thank you for your lovely review and glad to hear you received five star service from the team at Neilson & Bauer. Wishing you and the family all the very best.

5/5

Google

I had a great experience buying through Neilson & Bauer. Annabel was very efficient and made the whole process as smooth as possible. Would definitely recommend.

Anastasia Β· 25 October 2023

Agent replied Β· 24 October 2024

Thank you Anastasia for the lovely review. We are delighted to hear you received five star service from Annabel, we are very blessed to have her! Welcome to the neighbourhood and wishing you all the very in your beautiful home in Barnsbury.

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