Every review we hold for the Islington office, from every platform, shown as written. First names only.
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5/5
GoogleNeilson & Bauer were fantastic, I'd thoroughly recommend them. They had viewings of my flat lined up really quickly and we were under offer at asking price in under a week. James, Cheryl and Annabel worked brilliantly as a team, were excellent at keeping me informed and keeping tabs on the sale. They were also efficient and very supportive. They had great knowledge of ways to work through any problems that crop up along the way too. I have had lots of 'difficult' experiences with other estate agents in the past - in contrast, I can genuinely say that I felt extremely well looked after by James and his team. The advice I was given was always in my best interests and protected me from potential pitfalls. I wouldn't go anywhere else in Islington if you have a flat to sell!
Daniel Β· 29 November 2023
Agent replied Β· 24 October 2024
Dan it was our pleasure. I'm going to miss you, but pleased you have sold to a nice family and timing suited everyone perfectly. Keep up the fabulous work you do and thank you again.
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5/5
GoogleI have recently exchanged on a house and Graham was the agent. He is a rockstar.
Just one story will stand for the many ways in which he went light years beyond what your average agent would do: as part of the sale it became necessary to find some evidence that the recently-deceased vendor had repaid a private loan. This was a bit like trying to find the right grain of sand on a long beach. The lawyers drew a blank even after days of searching records and all the usual lawyerly stuff; but Sherlock Graham went to the house and found a critical paper within a few hours.
More generally the process involved many stressful moments when the lawyers got themselves into a tangle but Graham was consistently hard-working, always sought to find mutually-beneficial solutions and - no matter how fraught things got - remained unflaggingly courteous. Oh and also he was utterly charming with my young kids.
I cannot recommend this chap and his business highly enough.
Adrian Β· 25 October 2023
Agent replied Β· 24 October 2024
Hi Adrian, thank you for the rock star review! What an interesting sale / purchase that was; a learning curve for all! Wishing you and your family all the very best in your new home. Needless to say, if we can ever help with any property related matter, then please do not hesitate to get in touch.
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5/5
GoogleI was appointed as an Executor of my Uncle's Estate and enlisted Graham to sell my Uncle's house in Islington. My co-executor and I did not want a large realtor. We hoped to find a local agent that knew the market and would actually care about the sale. We were beyond lucky.
I cannot speak more highly about Graham's willingness and ability to go the extra mile in attracting buyers, and getting the sale over the line. It was quite the process - every rock we turned over had something unpleasant underneath. However, Graham persevered, often being the sole reason the sale process continued as, at times, even our lawyers had given up or could not see a way forward.
Graham and his team were excellent and exemplary. I cannot recall ever feeling better served by a professional services provider. Simply outstanding.
Julian Β· 25 October 2023
Agent replied Β· 24 October 2024
Hi Julian, thank you for the glowing review and for trusting Neilson & Bauer with the sale Uncle's home in Islington. The sale was a roller-coaster and a big learning curve, which amazes after almost 20 years of experience. It was a joy to meet you and David and next time you are in London, let's go for that long awaited beer, I think we both deserve it! Best wishes to you and the family and if you ever need any impartial advice, you know where I am.
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5/5
GoogleI had a great experience selling my property through Graham at Neilson & Bauer. Graham and the team were really well informed on the local Islington market, with years of experience. They happily took the time to talk through all of my questions, found a buyer quickly, and managed to keep the sale on track through the turbulence of Q4 2022! I would happily recommend Neilson & Bauer and would use them again myself - they made the whole process go as smoothly as possible.
Megan Β· 25 October 2023
Agent replied Β· 24 October 2024
And we had a great experience in meeting and dealing with you Megan! Thank you for the opportunity to market your beautiful home. Wishing you all the very best.
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5/5
GoogleThe team at Neilson & Bauer are truly great to work with and all around lovely people. I had the pleasure of working with James when I was looking to buy a property in Islington and James was so kind and patient throughout the process, particularly as I was a first time buyer. While I found another property with another agent, I immediately thought of Neilson & Bauer when I decided to either sell or let the property. Graham and Don were, and continue to be a dream to work with. Thorough, responsive, patient, kind, helpful and professional. I now use their letting service and itβs made the process so much easier. I cannot recommend them enough to anyone looking to buy, sell or rent a property. They really do offer a fantastic and enjoyable service and youβll be in great hands!
Aku Β· 25 October 2023
Agent replied Β· 24 October 2024
Dear Aku, you are so kind and thank you for your good review. We've taken you under our wings and we will always look after your best interests.
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5/5
GoogleSmoothest rental experience we've ever had in London, thanks Don & Neilson & Bauer.
E Β· 16 March 2026
Agent replied Β· 16 April 2026
Dear Emily, Weβre committed to making the lettings process simple, professional, and stress-free from start to finish. We truly appreciate your kind words about Don and the team and look forward to helping you again in the future.
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5/5
GoogleWe just rented our flat through Neilson Bauer. They are definitely a premium agent and their knowledge and no-nonsense approach was so refreshing. They had over 20 viewings set up quickly and we ended with 4 offers and a choice of tenants. We chose a lovely couple on the strength of their offer letter. Thank you team, but big shout to James and Don ππ
Richard Β· 16 February 2026
Agent replied Β· 16 April 2026
Thank you Richard for your review. I'm pleased the way we market, and work for our clients bring the best results and our personal service was tailored to you. You will also now see how we continue to look after you during the tenancy. We are very hands on. Best wishes James
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5/5
GoogleHad a great experience selling my London apartment with Graham and team. I live in the US and they made the process exceptionally easy, handling everything from start to finish. Not only did the market the place well and found a great buyer, they also got things fixed in my absence, keeping me updated along the way. Truly professional, friendly and trustworthy, the team went above and beyond to ensure a seamless and stress-free process.
Richard Β· 29 November 2023
Agent replied Β· 24 October 2024
Hi Richard, delighted to hear you had such a good experience with the team at Neilson & Bauer. Thank you for giving us the chance to market your magnificent home in Barnsbury.
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5/5
GoogleJames and Don, and the Neilson/ Bauer team, could not have done more to help me with the rental of my apartment. In my absence, James went above and beyond in helping prep and secure all the details and making sure the move-in was as smooth as possible.
And having worked with them before, I can only praise their efforts, professionalism and skill set. Thank you kindly!
WS Β· 27 April 2024
Agent replied Β· 24 October 2024
Dear Winni, thank you for your kind words. It was all hands to the pump, but we got there. You've lovely tenants also. It was a quick turnaround also, from offer accepted to moving in within 48 hours. best wishes
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5/5
GoogleNeilson & Bauer were fantastic from the start and I had every confidence I could entrust my property to Graham and his team. Annabel expertly drove forward the sale, handling every nuanced negotiation with aplomb. She deserves a medal! I cannot fault my experience with Neilson & Bauer and definitely plan to work with them again in the not-too-distant future. I highly recommend working with them, your property will be in excellent hands.
Erin Β· 29 November 2023
Agent replied Β· 24 October 2024
Hi Erin, thank you for the review, indeed Annabel does deserve a medal and we are very proud to have her working at Neilson & Bauer. It was a pleasure working with you and to meet you two gorgeous little dogs. :-) Wishing you all the very best and if we ever can help down the line, then we would love to do so.
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5/5
GoogleWe had such a great experience with Don from Neilson & Bauer. We easily scheduled a viewing and were kindly met by Ileana (who has also been a pleasure). It was a seamless process after the viewing to putting in an offer and Iβm happily having this accepted. Don was there to answer any and all questions as required and was (and remains) extremely responsive to any queries. I highly recommend them!
Isabella Β· 29 November 2023
Agent replied Β· 24 October 2024
Dear Isabella, Thank you for your kind words. We hope you are happy in your lovely new home!
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5/5
GoogleAnnabel and team were absolutely fantastic throughout the sell of my property. Utterly professional, supportive and understanding of my timelines, pushing the process along relentlessly. It was a real pleasure working with them and I would recommend the without any reservations. I would put 6 stars if possible!
Cecile Β· 2 December 2024
Agent replied Β· 9 December 2024
Dear Cecile, thank for the wonderful review. It was a joy to meet you and sell your property by Highbury Fields. We wish you all the very best and if we ever can be of service, please do not hesitate to contact us.
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5/5
GoogleJames, Don and the team have let my property to quality tenants for a number of years with excellent management service. I have now just sold through Neilson Bauer who achieved above market price and Matian (Negotiator) communicated well throughout the process. Five Stars is the least I am able to give. Thank you so much team.
Matthew Β· 26 June 2024
Agent replied Β· 24 October 2024
Thank you kindly Matt. I've lucky to have a fabulous and highly talented team. Don is one of the finest lettings managers I've worked with. Matian is first rate. 5 weeks from offer agreed to exchange is not bad either. Thank you for your kind words.
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5/5
GoogleJames, Graham and the rest of the team are fabulous! I met with three other agents before appointing Neilsen and Bauer and l do not regret my decision. Not gimmicky or salesy, they truly are a genuine and honest outfit, not trying to promote their services by undermining the competition (which the other agents did!).
Their combined experience and knowledge of the Islington area and their exceptionally high quality of service meant l was in safe hands from start to finish. I received three offers, well over asking price, within a week of my property going on the market. I was absolutely delighted.
The process to exchange and completion was seamless. David kept me fully up to date at all times. I would definitely use Neilsen and Bauer in the future and would not hesitate to recommend to others. Five stars all the way!
Dawn Β· 25 October 2022
Agent replied Β· 24 October 2024
Thank you Dawn, it was a pleasure to meet you and sell your lovely home. If you are ever in the area be sure to pop into the office. Best wishes
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5/5
GoogleAs a first-time home purchaser, I was very happy and impressed with the service from Graham at Neilson & Bauer. Even though he was technically working with the sellers, he was in constant communication with me, the solicitors and other counterparties involved in order to facilitate a pretty complicated transaction. Graham was so patient, kind and helpful -- we could not have done this without him! He continues to be a source of information on service providers in Islington, and I would definitely look to work with the team at Neilson & Bauer again!PositiveResponsiveness, Quality, Professionalism
Dara Β· 25 October 2022
Agent replied Β· 24 October 2024
Thank you Dara. We got there in the end! Wishing you all the very best with the new chapter in your life. Best wishes Neilson & Bauer.
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5/5
GoogleDon is very knowledgeable and trustworthy, kept in touch! He kept me informed every step of the way and offered good advice. It was a pleasure doing business with him. He was always friendly and professional, and extremely responsive when contacted. What we really appreciated was his candour around understanding of working with immigrants on working visa with previous no record of rentals. As the London rental market has more became like an open auction, Neilson & Bauer is probably the only estate agent that stick with their clients on first come first serve basis . We always felt supported and that he had our best interests at heart. We highly recommend his services! Sincerely Omar, Jun & NaoPositiveResponsiveness, Quality, Professionalism, Value
Ohmar Β· 25 October 2022
Agent replied Β· 24 October 2024
Thank you Ohmar. We are delighted to hear you received such great service from Don. Wishing you all the best.
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5/5
GoogleFrom the very first time we met James Neilson through to the completion of the sale of our apartment in De Beauvoir we were very impressed by his - and the team's - knowledge and professionalism. After we'd instructed them David Gwinnutt was our main point of contact. We found the real difference between dealing with Neilson Bauer rather than a large firm was that they really got to know us and our property - and we had confidence in they way they presented our home to potential buyers. We have absolutely no hesitation in recommending them.
David Β· 25 October 2022
Agent replied Β· 24 October 2024
Thank you David, you are very kind. We are trying to raise the standards. best wishes to you and Michelle.
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5/5
GoogleWe have recently purchased a new home through Neilson & Bauer and can highly recommend their services. Annabell was very professional, responsive, helpful and guided us throughout the process.
Ivelina Β· 11 April 2026
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5/5
GoogleThe entire Neilson Bauer team delivered everything we could have asked for as we sold our family home of 30 years in a very difficult market. They were thoughtful, didn't over-promise, and remained professional and persistent throughout. I'd work with them again any time.
Simon Β· 10 April 2026
Agent replied Β· 16 April 2026
Hi Simon, thank you for the five star review and also for giving us the opportunity to market your magnificent Regency home on Wilmington Square, it was a joy to do viewings there and a pleasure to meet you and your family. Wishing you all the very best.
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5/5
GoogleI totally recommend Nelson & Bauer to anyone purchasing a property Islington. I recently completed on my first property in that area and all of the team were a pleasure to deal with. James, Graham and David have a wealth of experience and knowledge which came through at viewings and through the buying process. They were always accessible and very supportive. Great experience.
Michelle Β· 25 October 2023
Agent replied Β· 24 October 2024
Hi Michelle, thank you for the lovely review however you forgot to mention Kiki!!! Wishing you all the very best in your new home and wonderful Christmas.
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5/5
GoogleWe had a great experience working with Matian to purchase a flat recently. Everything went smoothly and communication was great. Matian even came out to meet us late on Saturday to make sure we had the keys after our flight was delayed. Will certainly use Neilson & Bauer again if ever in the need of an estate agent.
Justin Β· 29 December 2023
Agent replied Β· 24 October 2024
Thank you for the kind words Justin, we hope you enjoy your new home in Islington!
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5/5
GoogleNeilson & Bauer do make a difference on the market. Our family was relocating to Europe and the whole process of selling our flat in Islington was orchestrated with such an ease , precision and professionalism that it turned our perception of a βtypical London real estate agentβ upside down. Graham valued the property above our expectations and was able to secure an offer very close to the asking price within a week. This is achievable only with intimate knowledge of the market and high professionalism vis-a-vis potential buyers during the visits. Everything that Neilson & Bauer do displays care, attention and is representative of noble values such as sustainability and care for the local community.PositiveResponsiveness, Professionalism
Guillaume Β· 25 October 2021
Agent replied Β· 24 October 2024
Dear Guillaume, firstly apologies for the late reply, I am not sure why this slipped through the net!! It was an absolute pleasure in meeting you and your family. I really do wish you all the very best and needless to say if we ever can be of service, then please do not hesitate to contact me.
Kind regards Graham
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5/5
GoogleBeing new to London we found our apartment thanks to Don from Neilson & Bauer and although I do not often write reviews (good or bad :-) ) but I must say that here Don has been incredibly helpful and professional throughout the whole process and as such deserve some recognition. He was also very responsive by phone or email when we had queries (and we had a lot), helped us dealing with some renovation of the apartment and walked us through all the steps of the rental process very clearly.
We met a lot of agents in our researches and Don has been by far the most enjoyable to deal with. We would recommend them without hesitation.PositiveResponsiveness, Quality, Professionalism
Lambert Β· 25 October 2021
Agent replied Β· 24 October 2024
Thank you Lambert, we appreciate your valuable feedback. Don shares our values and we hope you are very happy in your new home.
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5/5
GoogleI recently sold my flat with the help of Neilson Bauer Estate Agents and I would strongly recommend them as they massively exceeded my expectations.
James and Graham were both incredibly helpful throughout the whole sales process. They demonstrated expertise, professionalism and most importantly they were able to handle my sale with a level of service and courtesy that went a long way in smoothing the edges of what is a stressful process.
I canβt recommend them enoughPositiveResponsiveness, Quality, Professionalism, Value
Darren Β· 25 October 2021
Agent replied Β· 24 October 2024
Thank you Darren, your are very kind. We are going to miss you and hope all goes well with your new home. Donβt lose touch.
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