Every review we hold for the Islington office, from every platform, shown as written. First names only.
★★★★★ 5/5
GoogleWe have been in a property managed by Neilson & Bauer for close to three years now and in that time we've been extremely impressed by Neilson & Bauer's quick communication and problem solving whenever it has come to any issues. A company is …
Vanessa · 16 February 2026
Agent replied · 16 April 2026
Dear Vanessa, thank you so much for taking the time to leave us this glowing review. We are so thrilled to hear how happy you are with our Property Manager Krissy and with Neilson & Bauer. As a long standing tenant of ours, it is really great to hear that our service has been consistent. We are always here and happy to help.
★★★★★ 5/5
GoogleI've been a client of Neilson & Bauer for many years and am extremely happy with the service they provide me as the letting agent for my flat. Their communication is exceptional. They are proactive and provide great value for money. I …
Claire · 16 February 2026
Agent replied · 16 April 2026
Dear Claire, Thank you so much for your kind words and for being such a valued long-standing client. We’re really pleased to hear that you’re happy with our communication and the service we provide. It means a lot to know you feel confident … More
★★★★★ 5/5
GoogleI highly recommend Neilson & Bauer! I have recently rented out my one bedroom flat in N1 with them and from the very beginning they've been professional, transparent and friendly. It was my first time renting out a property so they really …
Victoria · 16 February 2026
Agent replied · 16 April 2026
Dear Victoria, We are very happy to hear our hard work and professionalism is appreciated. Wishing you all the best in your new home and are always here if you need anything.
★★★★★ 5/5
GoogleIt was a pleasure working with Annabel who sold us our first family home. The entire process was smooth and straightforward and she kept us up-to-date with everything as the sale progressed. Even after completion she continued to be very helpful answering any questions which arose.
Imogen · 16 January 2026
Agent replied · 16 April 2026
Dear Imogen,
Thank you so much for your kind words, it was such a pleasure dealing with you and I hope that you are really happy with the family in your new home.
★★★★★ 5/5
GoogleMy husband and I had a first-class experience selling our property with James and the Neilson & Bauer team. They were across all the details of the flat, highly responsive, professional, honest, friendly and flexible. We really trusted their experience and working with them throughout. They know what they're doing! Thanks to James & team.
Anetta · 29 November 2023
Agent replied · 24 October 2024
Thank you so much Anetta for your kind words. We think you had some poor advice previously. We are just happy we could take you under our wing then guide and help you both. So happy you have now settled in with your new home. Keep in touch.
★★★★★ 5/5
GoogleOutstanding service received from Graham and his team in acting for ourselves in a tricky leasehold sale. These guys are the experts and more importantly your local experts. A special mention too to Matian again who was brilliant. Thank you again
Nick · 26 July 2024
Agent replied · 24 October 2024
Hi Nick, thank you for giving us the opportunity to market such a beautiful penthouse apartment. Delighted we got there in the end. Best wishes from the team at Neilson & Bauer
★★★★★ 1/5
GoogleJames who I think may be a partner, is rude and can’t admit he’s wrong.
They also get price estimates wrong, or maybe they’re just telling sellers what they want to hear. Anytime more than £1K psf is a giraffe.
Book · 16 February 2026
Agent replied · 16 April 2026
Book worm.
We have no record of who you are. You are not an owner, buyer, landlord or tenant on our system. Your comments are untruthful and without substance. Building a business means we work hard for everyone and are not rude. We are not rude as there are (evidently) some types who like to leave poor feedback for absolutely everyone and any business (as per your 100% negative Google feedback records to date). The substance of your comment does not ring true of James (or indeed any of the team), whom would normally be only too happy to share knowledge, understanding, and promote the Industry. We are a premium agency.
★★★★★ 5/5
GoogleI began renting my first flat in the city through Neilson Bauer and can't recommend them highly enough. I dealt with both Don and Graham who were incredibly affable, responsive and helpful people.
Graham went over and above to help source and dismantle some furniture for my unfurnished flat which made the move in much less stressful and saved my partner and I a fair bit of money. I can't thank them enough.PositiveResponsiveness, Professionalism
CJ · 25 October 2021
Agent replied · 24 October 2024
Hi Chris, thank you for the review. Great to hear you received such a good service. Wishing you all the best.
★★★★★ 5/5
GoogleNeilson & Bauer provided an excellent service and successfully sold my flat for a great price. James' experience and knowledge had initially encouraged me to go with them and I wasn't disappointed. He also provided me with some invaluable advice with my onward purchase which really made a big difference for me. All of the team were very positive and good at their jobs and Annabel in particular was excellent, making sure the sale progressed to completion smoothly.
If you're selling in Islington I would highly recommend Neilson & Bauer. As an independent firm they value your business a lot more than the large corporate firms and will provide a more personable, more tailored and all together higher quality service. 5 stars.
Toby · 25 November 2024
Agent replied · 9 December 2024
Hi Toby, thank you for the glowing five star review and for the opportunity to market such a spectacular home in Highbury. Little wonderful your architecturally designed home went to best and final offers.
Wishing you all the very best with your new home.
Best wishes the team at Neilson & Bauer.
★★★★★ 5/5
GoogleI sold my Highbury flat through Neilson and Bauer and from the off they really appreciated and saw the true potential value of my property.
They marketed it beautifully and Annabel and the team worked really hard to get a great sale. They made the process easy and I would highly recommend them.
Stephen · 25 October 2023
Agent replied · 24 October 2024
Thank you so much and it was a pleasure looking after you and your sale. We look forward to hearing more about your next venture.
★★★★★ 5/5
GoogleLucky enough to have been a tenant of Neilson & Bauer for two years now and have received the same incredible care since the very beginning. Huge shout out to Don who has continuously gone above and beyond to make us feel supported every step of the way. Couldn't recommend more!
Lily · 25 October 2023
Agent replied · 24 October 2024
Thank you for your lovely review Lily. We are always on hand for any property management issues you might have whenever you need us as always!
★★★★★ 5/5
GoogleMy husband and I recently bought a property in Highbury via Graham at Neilson & Bauer. Graham was very professional and engaging to deal with and helped make the purchase go through as quickly as possible.
Helen · 26 July 2024
Agent replied · 24 October 2024
Dear Helen, thank you for the five star review. I am delighted for you and the family and wishing you all the very best in your new home.
★★★★★ 5/5
GoogleThanks for all your help with the sale of our property. Being remote from the area we really appreciated all the efforts the team put in the showing, negotiating, and ultimately selling the property. …
Allen · 16 February 2026
Agent replied · 16 April 2026
Dear Allen, thank you for the five star review, delighted to hear that the team provided such great service.
★★★★★ 5/5
GoogleJames and Graham were great. Neilson and Bauer marketed the shared ownership flat I was buying and were extremely effective at facilitating the sale. They were attentive from the begining and were always available to contact. I would highly recommend them for anyone seeking an estate agent in Islington.
Toby · 25 October 2023
Agent replied · 24 October 2024
We are happy to help and break any stigma of buying stresses. You have a fabulous apartment and certain you will have a wonderful house warming.
★★★★★ 5/5
GoogleHighly professional and smooth letting experience. Don was very helpful and responsive.
Ivan · 2 April 2026
★★★★★ 5/5
GoogleThank you Annabel, with your help I found the perfect property in Islington. A home (for now), a project (soon) and a fantastic investment. Thank you to you and everyone at Neilson & Bauer. And I love the Umbrella
A · 27 April 2024
Agent replied · 24 October 2024
Hi Arun, delighted to hear you experienced five star service from the team. We look forward to working with you again in the future.
★★★★★ 5/5
GoogleGraham was incredibly helpful & kind in assisting us with purchasing our first flat. He guided us through all the bumps along the road with humour and super efficient responses, and we always felt like he had our backs in what can sometimes be a daunting process. We're thrilled with our new home, and I would always want to go back and use Neilson & Bauer again.
Clementine · 25 October 2021
Agent replied · 24 October 2024
Hi Clementine, thank you for such a lovely review. It was a pleasure dealing with you and Roland and we wish you all the very best in your home.
★★★★★ 5/5
GoogleProbably one of my best experiences with an estate agent. David was incredibly kind, helpful and easy to work with through every step of my house purchase journey. Substantially better than most agents who I feel weren’t empathetic and just trying to sell me something but not help me find something that was right for me. Would recommend!
Amna · 25 October 2022
Agent replied · 24 October 2024
Dear Amna, thank you for your kind words. We are delighted to hear you received such wonderful service from David. Best wishes Neilson & Bauer
★★★★★ 5/5
GoogleMoved to London recently and was told that the apartment hunting process could be painful and challenging. It was not, especially thanks to Don at Neilson & Bauer. He made the process very smooth and personalized. We are now very happy into our new home.
Thomas · 25 October 2023
Agent replied · 24 October 2024
Thank you for your review and kind words Thomas, I hope you are settled in nicely and happy in your stunning new home.
★★★★★ 5/5
GoogleI’m glad I chose Nielsen & Bauer to help with my property needs. They were efficient, honest, straightforward, communicative, and kept me informed at every step. I wouldn’t hesitate to use them again. …
James · 16 January 2026
Agent replied · 16 April 2026
Hi James, thank you for the five star review, delighted to hear that the team provided such great service.
Wishing you all the very best and a Merry Christmas to you and your family. And thank you for providing us with the opportunity to market such a beautiful home in De Beauvoir.
★★★★★ 5/5
GoogleI have just moved into my home which was organised through Neilson and Bauer. Graham was so kind in showing me around multiple times and helping me with the entire process. I have had a great experience from start to finish with Neilson and Bauer and would recommend them to anyone wishing to purchase their next home - Jess :)PositiveResponsiveness, Quality, Professionalism, Value
George · 25 October 2021
Agent replied · 24 October 2024
Thank you Jess. Wishing you all the very best in your new home. It was a joy to meet you and if we ever can be of assistance, then please do not hesitate to contact us.
★★★★★ 5/5
GoogleHad a fantastic experience over with Neilson and Bauer over the last few years, Don in particular has been amazing to work with throughout! Very grateful for all the help and support
Peter · 16 January 2026
Agent replied · 16 April 2026
Thank you for your kind words Peter. Wishing you well in your new home.
★★★★★ 5/5
GoogleChloé, Don and James - from Neilson & Bauer - are absolutely incredible. They have helped us through the entire process of finding a home; from offer to signed tenancy, and from addressing any concerns and resolving them to handing over the keys to our professionally cleaned beautiful new place. They truly have made the renting experience through agents personable and individual. We will delightfully recommend anyone looking for their new home to immediately go their direction.
Michael · 26 July 2024
Agent replied · 24 October 2024
Thank you for your kind words Michael. We are very blessed to have such a professional lettings team who strive to provide excellent customer service. If we ever can be of service down the line, then please don't hesitate to contact us.
★★★★★ 5/5
GoogleThis agency went above and beyond for us, especially Don who was extremely helpful. Neilson and Bauer were reliable, trustworthy and kept us in the loop the whole time. It was difficult to find these qualities in other agencies, especially in the tricky market right now. I can not fault them and would defiantly recommend them to anyone looking for a home.
Hannah · 25 October 2021
Agent replied · 24 October 2024
Hi Hannah, delighted to hear you had a great experience with Don. We are very blessed to have such a great guy working for us. Wishing you all the best in your new home.
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