Trusted Agent profile · Irvine

Lomond Irvine reviews

4.5

★★★★★ Excellent

151 reviews across 2 platforms

52 Bank Street, Irvine, KA12 0LP

Lomond's office in Irvine, at 52 Bank Street, is rated 4.5 out of 5 across 151 reviews on two platforms, including 124 Google reviews rated 4.7.

Google logo

4.7 / 5

124

Reviews on Google

This office

Facebook logo

4.0 / 5

27

Reviews on Facebook

This office

Reviews may appear on more than one platform.

Reviews

Every review we hold for the Irvine office, from every platform, shown as written. First names only.

5/5

Google

Claire was very helpful and my house purchase went very smoothly,I will definitely use this agent again,thank you.

Chazpeugeot · 6 July 2020

Agent replied · 6 July 2023

Very kind of you to take the time to give us( Claire) a review. Our customer service is a huge part of our success so it’s nice to get the feedback.

1/5

Google

Had 2 dealings with these .....never again

Alan · 22 December 2024

Agent replied · 8 December 2024

Hi Alan, sorry to see your review. If you would like to give further feedback on your experience please feel free to contact me direct on joe@lomondproperty.com or call me to discuss on 01294 317013. Regards

5/5

Google

From start to finish the whole team at Lomond were fantastic. They made the whole process so easy with their professional attitude and their willingness to give superb customer service. I would highly recommend using Lomond for selling your property, extremely helpful and great value for money.PositiveResponsiveness, Quality, Professionalism, Value

Dillon · 25 August 2021

Agent replied · 6 July 2023

Thanks Dillon. Really appreciate the kind feedback. Glad it all went so well 👍 …

1/5

Google

Absolutely no service at all.You end up doing all the enquiring about future viewers,feedback etc. Text messages to arrange viewings. No cost to Lomond Property Irvine. No updating 'For Sale' board or on website. Still saying For Sale after months being sold. £1100 to put wooden stake in the garden!!!

Maureen · 6 July 2021

Agent replied · 6 July 2023

Dear Mrs Leitch We are sorry that your selling experience with Lomond has not been to the high standards of customer service that we expect each client to receive. I have reviewed your file this morning, and should you wish, I would be happy to discuss anything with you direct, alternatively you can email me at joe@lomondproperty.com

5/5

Facebook

Would highly recommend Lomond if your thinking of selling your house. First class service from start to finish. Always kept up to date on a daily basis during the sale process and all done in a very professional manner.

Jim · 14 November 2024

4/5

Google

We thought we had a sale but fell through Lomond office Irvine worked hard to find new buyers and were successful in a short space of time kept us informed all through the process

Sarah · 14 April 2023

Agent replied · 6 July 2023

Sarah, thank you for your kind comments. It’s always hard when a sale falls through but delighted we got you a new buyer. Thanks again

5/5

Facebook

Very easy and pleasant to work with. Thank you Sandy for the excellent and professional service.

Amal · 10 May 2023

1/5

Facebook

On Tuesday I called and asked Lomond for a viewing at Adamton terrace Prestwick to be told someone will call you back, on Wednesday I called Lomond back as they hadn’t returned my call to be told the seller accepted an offer only a couple of hours earlier, I asked to speak to the person in charge to be told he will call you back, still waiting, not good service for a buyer and worse service for seller at Adamton terrace

Mark · 17 September 2020

5/5

Facebook

Phenomenal service throughout the sale of our house. Joe gave us a great valuation for the house and a fair commission rate. Our property was marketed with the photos of the property displaying its potential. Even though we listed our house just before 'Lockdown', the team at Lomond did not stop and secured enough serious interest that when viewings were 'allowed' again, the house sale was concluded swiftly with an amazing offer. The whole process was ran smoothly with the help of Fiona and Claire in the office. I would recommend going into the office on Bank Street. If not only to see the wide array of houses available, for the exquisite and witty banter the ladies provide.

Joanne · 16 August 2020

5/5

Google

Absolutely delighted with Lomond and the service provided. Moving house is stressful and the team went above and beyond to ensure smooth process. I cannot recommend highly enough. By far the no1 estate agent in the town.

Margaret-Ann · 6 July 2022

Agent replied · 6 July 2023

Margaret Ann , thank you for taking the time to give us such a nice review. Hope you are all settling in to the new home. Thanks again for using Lomond.

5/5

Google

I am delighted with the service provided by Lomond when selling my dad's flat. Staff I dealt with were very professional. I would recommend Lomond to friends and family.

Jane · 14 April 2023

Agent replied · 6 July 2023

Thanks Jane. Hope dad is doing ok. 👍 …

5/5

Google

First class property sales service from start to finish. The Lomond team were very responsive, great communication and updates, delivered to promises and very easy to deal with.

Alexander · 14 April 2023

Agent replied · 6 July 2023

Thanks Mr Dickson, I'm glad it went so well, and the new owner is delighted so that's good to hear too.

5/5

Google

This is the second time I've used Lomond to sell my property, can't fault them. Joe and the office staff are very experienced and helpful. Would definitely recommend.

Col · 14 April 2023

Agent replied · 6 July 2023

Thank you Colin, and thank you for your continued support. What a great price you go too. Well done !!

5/5

Google

Lomond property Irvine provided an excellent service when selling our house. They were attentive, extremely well organised and at all times professional. Our house sold in 6 days which is testament to the service offered by Lomond

Stuart · 14 April 2022

Agent replied · 6 July 2023

Stuart, thank you for taking the time to give our service/company a review. Glad it all went so well. Will no doubt see you "on the links"

5/5

Google

Absolutely delighted with Lomond and the service provided. Moving house is stressful and the team went above and beyond to ensure smooth process. I cannot recommend highly enough. By far the no1 estate agent in the town.

Margaret-Ann · 14 April 2022

Agent replied · 26 July 2023

Margaret Ann , thank you for taking the time to give us such a nice review. Hope you are all settling in to the new home. Thanks again for using Lomond.

5/5

Google

From the day i decided to sell i had the best service from everyone. Constantly keeping me up to date with what was going on, advising me when I had no clue. Cant thank them enough and would highly recommend them to sell your property.

Sharon · 6 July 2020

Agent replied · 6 July 2023

Sharon, what lovely comments...Thanks , and I’m glad we made your house sale straightforward.

5/5

Google

Verry professional,property well advertised and photographed,friendly staff.Would use again

John · 14 April 2024

Agent replied · 6 July 2023

Thanks for taking the time to give us such a lovely review.

5/5

Google

good service kept me informed if required

George · 14 April 2024

Agent replied · 6 July 2023

Thank you for the review Mr Bilby. Glad it all went well.

5/5

Facebook

Excellent service and assistance from the lettings team Prestwick. Not being very good with emails they were very accommodating and helpful.

Margaret · 14 May 2023

Agent replied · 6 July 2023

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5/5

Google

Very good service from Joe when selling our flat recently. He was very professional and listened to what we felt regarding the sale and I will definitely recommend lomond to others.

Clarabeau · 14 April 2022

Agent replied · 6 July 2023

Mrs Diamond, that’s very kind of you to take the time to give Lomond and in particular Joe a great review/ feedback. Thanks again

5/5

Google

I found the staff extremely friendly and efficient. They knew their customer base well and the flat sold very quickly. I was really pleased with the service and would highly recommend them.PositiveResponsiveness, Quality, Professionalism, Value

Dayle · 25 August 2021

Agent replied · 6 July 2023

Thanks Dayle. Glad everything went so smoothly, and thanks for taking the time to give our service a review

5/5

Google

Amazing service from start to finish.

Mike · 14 April 2024

Agent replied · 6 July 2023

Mike, thanks for taking the time to give us a review, I hope you’re all settling in to life in Troon.

5/5

Google

Very professional from first visit to sale of property. Kept me well informed with all visit information. Flat rates for marketing and visits were helpful in my decision. thanks again

Bill · 14 April 2022

Agent replied · 6 July 2023

Thanks Bill, much appreciate and glad it all went to plan, and thanks for taking the time to give us this review

5/5

Google

Had a very positive experience using Lomand. Joe and all the team were amazing and will be using them again

James · 14 April 2023

Agent replied · 6 July 2023

Thanks James. Glad it all went to plan. You certainly know how to upgrade a house. Will keep my eye for the next project and hopefully be in touch soon.

Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.

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Questions about Lomond Irvine

How many reviews does Lomond Irvine have?

Lomond's Irvine office has 151 reviews across two platforms: 124 on Google, 27 on Facebook.

What is Lomond Irvine's rating?

Lomond Irvine is rated 4.5 out of 5 across all 151 reviews, and 4.7 out of 5 on Google from 124 reviews.

Where is Lomond's Irvine office?

Lomond Irvine, 52 Bank Street, Irvine, KA12 0LP.

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