Trusted Agent profile

Lomond Irvine reviews

4.5

★★★★★ Excellent

151 reviews across 2 platforms

52 Bank Street, Irvine KA12 0LP

Lomond's Irvine office at 52 Bank Street is rated 4.5 out of 5 across 151 reviews on two platforms, including 124 Google reviews rated 4.7. Checked 9 October 2026.

Google logo

4.7 / 5

124

Reviews on Google

This office

Facebook logo

4.0 / 5

27

Reviews on Facebook

This office

Reviews may appear on more than one platform.

Reviews

Every review we hold for the Irvine office, from every platform, shown as written. First names only.

5/5

Google

I chose Lomond initially because they sell a lot in the Irvine area. When I met Joe, he certainly knew the market, and this is what I was looking for. Dealing with Lomond was really straightforward and I thought they gave me great advice. It was a very efficient process from start to finish. Marketing was great and there were lots of viewings - handled expertly by the office team. The property was sold in a week with a great price. Couldn't really ask for much more and would highly recommend them.

Diane · 14 April 2025

Agent replied · 24 August 2024

Diane, thanks so much for the 5 star review. Glad everything went well, and thanks again for using Team Lomond

5/5

Google

Recently sold my elderly parents house with Lomond Property, Irvine.Joe was quick to come out and give me an honest valuation and within 10 days, he’d organised the surveyor for the home report and the photographer. The property was well presented online and in the accompanying schedule and within 7 days there were 10 viewings, all well organised and taken care of by Erin. At every stage, from listing to sale, i was kept informed. The communication with myself, the surveyor and my solicitor was faultless. Very quickly Erin had 7 decent offers on the table, one of which I couldn't refuse. House sold within 10 days which I was really delighted with. The whole process was seamless and I wouldn’t hesitate to recommend Lomond.

Arlene · 14 April 2025

Agent replied · 23 October 2024

Arlene, thanks for the 5 star review, it’s much appreciated. Glad it all went well. Thanks again

5/5

Google

This is the 3rd property I have sold using Lomond Irvine in recent years . Joe and his team have been exceptional in their marketing, support, communications and all other aspects of selling my properties. All this and securing great prices above market and my expectations . I must also mention Sharon who has been brilliant Highly recommended business from start to end …. brilliant service

Colin · 14 July 2025

Agent replied · 14 April 2026

Colin , that’s really kind of you to take the time to write that and delighted it all went so well again. Thanks again and I’ll be sure to let Sharon know your thoughts . Regards Joe

5/5

Google

Lomond were recommended to me when it came to selling my parents house. Joe was very professional and knows the local market very well giving me an honest valuation. When the house went on the market, Erin kept me up to date with viewings and feedback and the team also carried out the viewings, which was excellent! Lomond provide a fantastic service and certainly know the property market. I would definitely recommend Lomond!

Fiona · 22 December 2024

Agent replied · 8 December 2024

Fiona, that's really kind of you, and it was a lovely house to sell from our point of view. Thanks again.

5/5

Google

Lomond Property Irvine were fantastic when we sold our house with them. The marketing was 5 star and we found our new home with Lomond too! Fiona made the whole process less stressful with her fab skills and brilliant sense of humour. Delighted we used Lomond Property. Thank you to everyone! I will highly recommend.

Mandy · 14 June 2025

Agent replied · 14 April 2026

Mandy, thanks so much for the kind review and recognising the marketing, service and Fiona’s sense of humour ! Delighted we could help you and your family in the next chapter . Thanks again

5/5

Google

Fiona was a brilliant help, would recommend Lomond to anyone that is moving house. Smooth process from start to finish.

Grieg · 7 April 2026

Agent replied · 14 April 2026

Grieg, so happy for you and your great house sale. Thanks again and your review too

5/5

Google

First class and professional experience with the company. Office were tremendous to deal with at all times, as were sales staff.

Derrick · 24 March 2026

Agent replied · 14 April 2026

Derrick , thanks so much for a suck a lovely review that was really kind of you.

5/5

Google

I can’t recommend this estate agency highly enough, especially thanks to the incredible service provided by Fiona. From start to finish, she was professional, knowledgeable, and genuinely committed to helping us every step of the way. Fiona made what is often a stressful experience feel smooth and straightforward. Her communication was excellent, always responsive, clear, and honest. She took the time to understand exactly what we were looking for and consistently went the extra mile to make sure we were informed and comfortable throughout the entire process. Thanks to Fiona, we found exactly what we were looking for, and the entire experience was far better than we ever expected. If you’re looking for an estate agent who truly puts your needs first, ask for Fiona, you won’t be disappointed!

Andrew · 14 July 2025

5/5

Google

Fantastic experience using Lomond Agents in Irvine. Joe, Fiona and Sharon were all extremely professional, helpful and informative throughout the process of selling our home. Wouldn’t hesitate to recommend ! Thank you.

E · 14 December 2025

Agent replied · 14 April 2026

Thank you very much for the kind review Elizabeth.

5/5

Google

Great experience using Lomond as a first time seller. From start to finish the process was made quick, easy and very stress free. Everyone in the team kept me informed at every stage of the process and were also very reassuring when I had any questions with being new to the process of selling. Would recommend using Lomond to everyone and wouldn’t hesitate to use again in the future. Thank you again for all your support and help!

Erica · 14 November 2025

Agent replied · 14 April 2026

Erica, thanks so much for the nice review, and best of the luck in your lovely new home. Thanks again for using Lomond, we really do appreciate it.

1/5

Facebook

I went to view a rental property with Lomond Properties in Prestwick on 1st October and have had an incredibly frustrating experience since. Despite sending five emails and making four phone calls, I have had no response whatsoever. I made it clear from the outset that I have a young family and that our current house sale completes in a matter of weeks, so time was of the essence. After being completely ignored, I viewed another property through the same company and was told the landlord would select two tenants from those who viewed. Once again, no follow-up, no courtesy email, and no communication at all, I had to assume we weren’t chosen. This level of unprofessionalism and lack of basic communication is unacceptable. If you’re looking for a rental agency that values your time or treats potential tenants with any respect, I’d strongly recommend looking elsewhere.

Linsey · 20 October 2025

Agent replied · 23 May 2026

I'm in the same boat as you and getting the same. A friend also called them this morning. Not the same property but same experience.

5/5

Google

Joe, Fiona and Erin were amazing in helping me with the sale of my home; enabling me to downsize to something smaller. Fiona was the negotiator of the sale and was extremely helpful in assisting with what at times was a challenging sale. I can’t thank them enough and would certainly recommend them.

Mary · 22 December 2024

Agent replied · 8 December 2024

Mary, thanks for the lovely review - I'm glad it all went well. Hope you're settling in to your new home. Thanks again.

5/5

Google

Recently used Lomond to sell my property as had a good experience with them previously. Was not disappointed. Joe is so personable and professional. He offered clear and helpful advice in order for me to make an informed decision about how to prepare for my sale, under no obligation. Once I decided to go ahead, no time was wasted in marketing my home, and Fiona and Lesley-Ann kept me updated regarding viewings etc. I accepted an offer within 48 hours of going on the market. I was overwhelmed but delighted. Was also happy to secure another property that they were selling. Amazing team. Thank you 😊.

Yvonne · 14 April 2023

Agent replied · 6 July 2023

Yvonne, thank you for such a lovely review, I’ll be sure to let the whole team know. Glad everything went well and you’ve got a lovely home to move in to. Good luck and thanks again.

5/5

Google

Excellent service from start to finish. Joe was friendly, helpful and knowledgeable. He's not a fan of heights but he even climbed the ladder to get the required pictures. Joe worked quickly and the property was listed for sale within a few days. The staff in the office kept me up to date with viewings and were extremely efficient. This is the second time using Lomond and we cant fault the service. Thank you very much.

Kirsty · 14 April 2023

Agent replied · 6 July 2023

Thanks Kirsty, Joe is available to value all ground floor flats and bungalows!! Glad it all went well again. Thanks again.

4/5

Google

Really like how this Estate Agents operates. Home Reports provided to download without having to waste time asking for one. It makes sense to do this as it saves time for the Estate agent in that they will only get genuine interest and it saves time for the buyer in that they can dismiss the property or arrange a viewing if interested. Arranging an appointment was straight forward and you don't get asked a million pointless questions such as 'Do you have an agreement in place? Who is with? ect ect. It's safe to assume that if someone takes time to look for properties, then looks at a home report, then arranges an appointment, the chances are they can afford it. Full marks for not asking these pointless, irrelevant and intrusive questions. Only negative is the sales tactic of the fella that showed us the property. Seemed nice enough but really went out of his way to try and create a false demand for the property and coax you into offering more than the property is worth. Things like "We have 5 confirmations of offers for the closing date". "The owners will only accept a high offer" ect. Doesn't work with me and can see right through it. It actually had an adverse effect and put me off making an offer. This may work with more, lets say "gullible" people but unless you are specifically asked by a potential buyer about interest in the property, it's best to not try the sales tactic and just crack on with showing the person the property.

Reverend · 14 April 2022

Agent replied · 6 July 2023

Thank you for taking the time for give our company a review. Your feedback is very much appreciated. Hopefully we can help you find your next property soon. Thanks again

5/5

Google

I was looking for a local estate agent who knew the market for my area in Kilwinning. I made a decision to go with Lomond Estate Agents, Irvine after a meeting with Joe Gillian, he was very personable, honest and open to talk to without any pressure. Quickly my property was on the open market and I had a written offer in 6 day's. Outstanding service from the office staff who kept me up to date with each movement. Today 31/3/22 My sale was concluded after 6 weeks from meet up to final sale. I have no other words than to say thank you to Joe and his team for making this quick turn around sale happen. I would gladly recommend Lomond Estate Agents to anyone thinking of selling their property. Regards JR

John · 14 April 2022

Agent replied · 6 July 2023

Mr Russell, that was really kind of you to take the time to give us such a great review. I’m glad everything went to plan and it’s all tied up now. Thanks again

5/5

Google

Lomond Irvine sold my sons property in Troon. Erin worked so hard. Cant praise them enough. Excellent at their job. So professional and friendly. Well done team. Thanks Linda Speirs

Linda · 14 April 2025

Agent replied · 23 October 2024

Linda, that’s a lovely review thank you, and thank you for taking the time to leave that review.

5/5

Google

Absolutely first class experience with all at Lomond. Joe and Erin were so helpful and informative and the whole team went above and beyond to make our house move a positive and stress free experience. Thanks so much.

Lizzie · 22 December 2024

Agent replied · 8 December 2024

Thanks Lizzie, we’re still not coming round to help with the painting though !! No seriously, thanks again. Joe, Erin and Fiona

5/5

Google

My partner and I chose Lomond to sell our house because from the first time we had Joe visit us, he was friendly, straight forward, and informative. The whole process was straight forward and the Lomond team handled everything for us. All prices and costs were explained upfront and were better than the competitors which we had also checked. Fiona and Erin and have been super helpful since the sale was agreed. Fiona has kept in contact with us on a regular basis, making the sale hassle free. We would highly recommend Lomond as they go above and beyond with their service and they care about their customers.

Scott · 4 March 2025

Agent replied · 21 May 2025

Thanks for the 5 star review Scott. Glad it all went well. Good luck in your new hone . 🏡 …

5/5

Google

From the first meeting to value our flat to the final day before moving we had a great experience. The stress was took out of it for us through the professional manner in how it was dealt with all the way through. Photos showed our flat at its best possible light thanks to Joes photo skills! We were always kept up to speed with Claire and Fiona in the office which was always a laugh on the phone just sorry due to the pandemic we couldn't say a proper thanks for their help. I would recommend Lomond to anyone who is looking for an agent to sell or buy their next property.PositiveResponsiveness, Quality, Professionalism, Value

Mark · 25 August 2021

Agent replied · 6 July 2023

Thanks Mark. Glad you enjoyed Claire and Fiona’s humour. They certainly know how to make a stressful time, enjoyable. Thanks again

5/5

Google

Fabulous, professional and friendly service, from the first phone call to my home being sold within 24 hours! We felt really valued as customers and as we hadn’t bought or sold a property in over 28 years, the non condescending, professional and accurate advise was exemplary. I would not hesitate to use Lomond again, in-fact I wouldn’t consider anywhere else! Thank you Joe, Claire and Fiona for making a huge decision painless, seamless and professional from start to finish!PositiveResponsiveness, Quality, Professionalism

Melanie · 25 August 2021

Agent replied · 6 July 2023

Melanie, thank you for the lovely review. It was our pleasure. Glad everything went so smoothly. Have a lovely Christmas

5/5

Google

I used Irvine Lomond to advertise my flat and conduct viewings on my behalf. The property was sold very quickly and at a price I was satisfied with. At every stage from first contact through to handing over the keys for the new owner, everything was well explained. Lomond were always responsive to any calls or emails and kept me informed about every viewing that was scheduled. They also have a simple pricing structure with nothing hidden. I'd happily recommend Joe and the team at Irvine Lomond - they took something that was potentially very stressful and made the entire process quick, interesting and rewarding.

Jamie · 6 July 2021

Agent replied · 6 July 2023

Jamie, we really do appreciate the feedback, especially on the pricing structure. Keeping it simple with no hidden fees, it’s something we have always tried to do. Thanks again we really do appreciate the business and feedback.

5/5

Google

Just wanted to say a big thank you to Lomond Estate agents for selling our property, they made the process very hassle free and seemless. A massive thank you to Joe, who is very approachable, friendly and gave an honest assessment of our home. To Fiona and the rest of the team, thank you for keeping me updated and communication was fantastic. Would highly recommend!!

Benny · 14 April 2023

Agent replied · 6 July 2023

Benny, delighted everything went well for you, mum and dad. Thanks for taking the time to give us such a nice review.

1/5

Google

If I could rate zero I would!!! Extorting money from my grandmother and auntie who are both severely disabled. Absolutely disgusting will be taking legal action to retrieve deposit owed to them. Not how I expect a company to treat vulnerable customers. Landlord is attempting to keep security deposit for a “deep clean” the property was handed back in better condition than when it was rented out. I am shocked at the audacity of the landlord and the company at how they have treated two vulnerable people who are now both in residential care.

Charlotte · 14 April 2024

Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.

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Questions about Lomond Irvine

How many reviews does Lomond Irvine have?

Lomond's Irvine office has 151 reviews across two platforms: 124 on Google, 27 on Facebook. Reviews may appear on more than one platform. Checked 9 October 2026.

What is Lomond Irvine's rating?

Lomond Irvine is rated 4.5 out of 5 across all 151 reviews, and 4.7 out of 5 on Google from 124 reviews, checked 9 October 2026.

Where is Lomond's Irvine office?

Lomond Irvine, 52 Bank Street, Irvine KA12 0LP.

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Ratings and review counts checked 9 October 2026. Is this your office? Claim your page.