William H Brown Ipswich reviews

★★★★★ 5/5

Google

Makena recently helped me and my boyfriend with flat proceedings. She was very prompt and efficient with the whole process. Made moving a whole lot easier, so would definitely recommend.

Hannah · 1 September 2025

★★★★★ 5/5

Google

Excellent service, Matthew was very helpful. They have made the move a lot less stressful than it could have been. Would highly reccoment to anyone.

Esther · 18 November 2023

★★★★★ 5/5

Google

Myself and my other half have just brought our first home through William H Brown Ipswich and we could not recommend them enough. A massive big THANK YOU to Abbey and Daisy who supported and helped us throughout the whole process. They are kind, hardworking and so supportive. We cannot thank them enough for all their support and hard work. Jake and Hannah

Jake · 16 June 2023

★★★★★ 2/5

Google

I have to chase them regularly for updates. Give you the spill at first. Toby was great but communication poor from the branch .

Tony · 18 November 2023

★★★★★ 5/5

Google

Really can't Thank Anton and the team enough. The speed, care and customer service I received were simply the best I have had for a long time. It really felt like they were as enthusiastic as I was for my purchase and I truly appreciate the communication which I think is key in situations such as this. Really can't thank them enough!

JAY · 16 June 2023

★★★★★ 5/5

Google

Absolute pleasure dealing with both Dan and Makena even while I was in constant contact which I’m sure is annoying they both bent over backwards to help nothing was to much the whole process has been made that much more of a pleasure thanks to these two strongly recommended them for your housing needs

Ashley · 17 October 2024

★★★★★ 5/5

Google

Fast, quick and seamless move. Makena and Dan were really helpful, patient and kind regarding any and all queries I had.

Abhijeet · 17 January 2024

★★★★★ 5/5

Google

Reece and his team were quick to help me with mortgage support and the more exciting part, finding a house. Reece quickly identified our preferences and found us the perfect property. The whole team have been very supportive and made this journey fairly seamless so far. We would recommend William H Brown, Ipswich and Reece to all our friends and family.

Kitty · 16 June 2023

★★★★★ 5/5

Google

We have recently had to move , this was made less stressful with the help of Dan , Makena , and Matt , they have been so professional and helpful from start to finish , I cannot fault the service We’ve received I would highly recommend renting from the whbrown Wolsey house branch also the hand over box was a such a nice gesture thank you so much

Mike · 17 January 2024

★★★★★ 5/5

Google

Very friendly staff and the process was automated to stop the need to constantly go in to sign things. Got a nice little move in box on completion

Alex · 23 August 2025

★★★★★ 5/5

Google

I recently moved to new property with the assistance of the William H Brown agency, and I wanted to share my positive experience. It was a good experience for me, especially with Makena Mountain , who supported me throughout the entire process of renting the property. I would like to thank the whole team for making the process smooth and fast.

Jesto · 25 May 2024

★★★★★ 5/5

Google

My husband and I had an exceptional level of service provided by William H Brown recently. We thought it was going to be very stressful selling a property that we were letting out and trying to find a new family home. From the start Kev was very flexible and worked around us to come out and value our property. He was really open with us and made suggestions on the things we could do to ensure a quick sale. We originally put the house on the market but as the house needed some internal decorating Kev arranged for us to have some additional pictures taken for a website repost. As a result of the repost this attracted more viewings which subsequently led to the sale. Kev was easy to get hold of and we quickly built up a nice relationship. William H Brown kept us informed regularly and the other special mention we would like to give is for Lil. She was able to understand our personal needs and helped us seek the buyer of the house which we subsequently sold. She touched base often to see how things were going and also made us aware of properties that met our search criteria before they were listed on the website. Lil responded to all of our enquiries (and there were several) in a timely manner and I felt we were on the same page. She reassured us that everything would work out for us. We purchased a house very shortly after we sold our property through a suggestion made from Lil. We have a lot to thank her and the team for and we look forward to moving into our new family home next week! Thanks very much WHB, you guys really have helped our family move to go as smoothly as it could! High recommended, definitely 5/5 stars.

Carina · 17 June 2019

★★★★★ 5/5

Google

William H Brown have been amazing through my whole purchase process, big shout out to Lil who regularly updated me and put up with me calling her everyday! She made me feel like a friend and I could rely on her to get things moving for me all the time as we regularly shared the same frustrations and she always put herself in my shoes . Thanks to Lil and the team at William H Brown for being amazing. X

Kerri · 17 June 2019

★★★★★ 5/5

Google

William H Brown along with my broker, were the shining lights in my property purchasing experience. It was my first property purchase so I expected a few issues, but it was worse than I'd anticipated. Lil and Toby were on the case, talking with my awful solicitors and mortgage provider letting them know who was boss (They won't forget anytime soon either). They worked really well with my broker, and me. I have no doubt that without the team at William H Brown, I wouldn't have a house at all. Special mention to Ash now handling the rental side of the property management!

Lewis · 17 June 2019

★★★★★ 5/5

Google

Makena did a great job sorting out my lettings. She is a great asset to the industry.

Roscopeco2000 · 23 October 2025

★★★★★ 5/5

Google

Ross was fantastic with his support. He answered every question, made the experience stress free and managed to take away and hesitation or doubt I felt. He dealt seamlessly with a difficult situation in which he arrived to my home to simply take pictures to advertise a house to let, but left having met with new prospective tenants, having taken all relevant documentation and initiating an agreement. He managed to set up the agreement to ensure that having only met the new tenant Saturday, they were moved in by the Wednesday. He dealt with both myself and my partner to assist out needs and above this, he was relatable and made the process reassuring and carefree. His welcoming nature was very much appreciated when meeting with us all and thanks to him, I am now living in my new home with my partner very happily.

Gemma · 17 June 2018

★★★★★ 5/5

Google

Excellent support I got from William H Brown team and appreciate their swift/prompt response on any query I had with the movement into the property. A special mention about Makena Mountain as she has been very supportive in terms of tracking the things and keeping me posted with all the updates. Thanks a lot Makena for all your help in sorting out things for me.

Nagarjuna · 18 November 2023

★★★★★ 5/5

Google

Brilliant service. Makenna was fantastic, excellent customer service

Jon · 18 May 2024

★★★★★ 5/5

Google

William H Brown were so helpful and responsive at each stage! As a first time renter, no question was a silly question and they helped moved the process along quickly. Makena especially was friendly, professional and my partner and I felt assured of the process at each stage with her great work and updates to us!

Lizzy · 16 May 2024

★★★★★ 5/5

Google

I recently was support in finding and buying my property with William H Brown. The process was made easy by the lovely staff, however a staff member by the name of Corinne Reed was very proactive in supporting me and ensuring I got the property which I liked. Big Thank you to Corinne !

Annabelle · 16 June 2023

★★★★★ 5/5

Google

Had some very helpful chats with Makena, will look to move forward when ready

ZEUS176 · 26 October 2025

★★★★★ 5/5

Google

Consistently outstanding customer service, particularly from Jason Chamberlain. Throughout our sale, Jason always went over and above what has been our previous experience of estate agents, keeping us fully informed and chasing up many things on our behalf. We would definitely recommend.

Gillian · 24 November 2024

★★★★★ 5/5

Google

I called in regard to receiving an email as I could not unsubscribe to. Daisy was more than helpful as living in East Sussex moving to Ipswich was a bit far. Daisy answered all of my questions with a professional manner and even offered to email my local branch to follow up.

Nick · 16 June 2023

★★★★★ 5/5

Google

We were extremely fortunate that Corrine handled our mortgage application. We are also very pleased with her determination and professionalism in completing this process. We knew it wouldn't be easy, but we believed in her and felt supported. Her helpful attitude demonstrates that she can continue to take on new challenges within William H Brown. Thank you for going above and beyond.

Y · 20 August 2023