Trusted Agent profile · Ipswich

Leaders Lettings Ipswich reviews

4.6

★★★★★ Excellent

619 reviews across 2 platforms

2, Friars House, Ground Floor, Ipswich, IP1 1SL

Leaders Lettings's office in Ipswich, at 2, is rated 4.6 out of 5 across 619 reviews on two platforms, including 611 Google reviews rated 4.6.

Google logo

4.6 / 5

611

Reviews on Google

This office

Yell logo

1.8 / 5

8

Reviews on Yell

This office

Reviews may appear on more than one platform.

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Reviews

Every review we hold for the Ipswich office, from every platform, shown as written. First names only.

5/5

Google

We have dealt with Ariel and Ryan , both have been fantastic. Ryan showed me the property and was very helpful , friendly and knowledgeable and remembered me and my details 3 weeks after a 5 minuet meeting, pretty good considering how many people he must meet a day. In the office we dealt with Ariel who has been really amazing, he has responded to all our queries quickly and efficiently, he has gone above and beyond to get us in on our chosen date and to get all the paperwork processed in time. Ariel is friendly efficient and understanding of the chaos that is involved in moving and is super patient with customers too. i would recommend them to everyone.

E · 20 June 2020

5/5

Google

Amazing service provided by Logan , very reliable and quick response.Highly recommend

Princy · 10 September 2026

5/5

Google

Logan has maintained a wonderfully kind and positive approach while helping me.

Madeline · 10 September 2026

5/5

Google

I would like to thank Jodie and Abigail for all their help with my tenancy. They have been very kind and prompt. Thank you both so much.

Sanjana · 20 June 2023

Agent replied · 19 June 2024

Dear Sanjana Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating! Many thanks, Customer Care Team

5/5

Google

Natalie and the team have been an absolute pleasure to deal with. All questions were responded to quickly and they went out of their way to ensure an easy and stress free move. The level of customer service was excellent. I would highly recommend using Leaders.PositiveResponsiveness, Professionalism

Lynn · 26 August 2020

Agent replied · 19 June 2024

Hello Lynn Catchpole Thank you for your review! We love to receive positive reviews after customers have had great experiences with us. Many thanks Leaders Estate Agents Ipswich

5/5

Google

Jodie has been absolutely amazing in helping my partner and I find our first home together. We're so grateful to have snagged a property that meets all of our needs, and we're so excited to move in!

Anna · 20 June 2022

Agent replied · 19 June 2024

Dear Anna, Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating! Many thanks, Customer Care Team

5/5

Google

Jodie was really helpful when finding the perfect property to rent. She answered all my questions and put me at ease. I would definitely recommend Jodie, she was so friendly and really sped up the tenancy process.

Katie · 20 June 2022

Agent replied · 19 June 2024

Dear Katie, Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating! Many thanks, Customer Care Team

5/5

Google

We have been communicating with Charley Howgego regarding a property we are now about to rent,she has been extremely helpful and has a very welcoming nature about her. Charley is always happy to help out and she has made this process less stressful.xx

Jenna · 20 June 2021

Agent replied · 19 June 2024

Dear Jenna Hadley! Thank you for taking the time to review your recent experience with our Leaders Estate Agents Ipswich branch. It's pleasing that we could provide you with a positive experience. Don't hesitate to be in touch if you require anything further. Kind regards Customer Relations Team

5/5

Google

Very happy with the service received so far. Abigail is very helpful and always replies quickly.

Jay · 20 February 2024

Agent replied · 19 June 2024

Dear Jay D Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating! Many thanks, Customer Care Team

5/5

Google

When looking for a property. Vanessa couldn't have been more helpful. Vanessa is always happy to help and make sure everything gets done quickly as possible and always ensures that I'm happy. Will always recommend Vanessa.

Erica · 20 June 2022

Agent replied · 19 June 2024

Dear Erica, Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating! Many thanks, Customer Care Team

5/5

Google

Excellent customer service from Leaders, I would personally like to thank Gemma Barber for being super helpful. I was so impressed by her professionalism and knowledge of the area. She went above and beyond to accommodate us I would recommend anyone looking for a house to use this agency.

Scott · 21 June 2019

Agent replied · 19 June 2024

Hi Scott, thank you for this wonderful review; We're delighted to read that Gemma and the team provided you with such a great experience. We will ensure that your comments are relayed onto Gemma so she is aware of your appreciation and thanks for her support. If there's anything further we can do for you then please do not hesitate to get in touch as we are happy to help! Kind Regards, Leaders

5/5

Google

I would like to say a massive thank you to Ryan who has been helping my boyfriend and I towards getting our first ever flat. He's been extremely helpful and friendly to us, and we are very grateful for everything he's helped us with!PositiveResponsiveness

Tara · 9 January 2021

Agent replied · 19 June 2024

Hi Tara White, Thank you for the great review of our Leaders Estate Agents Ipswich team. It’s fantastic to hear that we could provide you with a great service that you were happy with. We hope we can be of service again in future. Kind regards Customer Relations Team

5/5

Google

I would like to offer a 10 star review for Andrew, but maximum is five. He is THE most helpful guy I ever dealt with in England. He would go the extra mile in order to get things sorted out in a professional manner and very quickly. Many thanks Andrew!

Mona · 21 June 2018

Agent replied · 19 June 2024

Thank you very much for your positive review!

5/5

Google

Purchased a house through Leaders and when needed, during complications, I got regular and helpful communication. Thoroughly professional, with a support function to help pull sales through. Excellent. Recommend.

Nick · 11 July 2025

Agent replied · 9 September 2025

Hi Nick Saint, Thank you for taking the time to review your recent experience with our Leaders Estate Agents Ipswich branch. It's pleasing that we could provide you with a positive experience. Don't hesitate to be in touch if you require anything further. Kind regards Customer Relations Team

5/5

Google

Leaders were excellent in helping with issues related to property I can’t thank Sarah Brenland enough for her professionalism and liaising with me at all times. I cannot say the same about the landlord thoughPositiveProfessionalism

Ronnie · 20 June 2022

Agent replied · 19 June 2024

Dear Ronnie, Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating! Many thanks, Customer Care Team

4/5

Google

Megan Lyth came to complete a home inspection recently. She arrived promptly and completed her work with minimal disturbance to the household. Megan was friendly and I received a copy of her report very quicklyPositiveProfessionalism

Claire · 20 June 2022

Agent replied · 19 June 2024

Dear Claire We are very happy we could provide you with a positive customer experience. Kind regards Customer Care Team

5/5

Google

Having been let down badly by my previous letting Agent in Ipswich, I moved to Leaders and so far have been impressed with the help and service, what a change. Abi has been very helpful.

Brian · 20 June 2022

Agent replied · 19 June 2024

Dear Brian Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating! Many thanks, Customer Care Team

5/5

Google

Jodie was extremely helpful and professional in helping me find a suitable rental property, honestly can’t thank her enough she made the whole process completely stress free and so much smoother. Can’t recommend her enough.PositiveValue

Tegan · 20 June 2022

Agent replied · 19 June 2024

Dear Tegan, Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating! Many thanks, Customer Care Team

5/5

Google

Walked in to this office to register our details and we couldn’t believe how friendly the team were. Such funny characters and lovely people! Thanks Jodie & Aaron. We hope you find us a house

Robyn · 20 June 2022

Agent replied · 19 June 2024

Dear Robyn Grant, Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating! Many thanks, Customer Care Team

5/5

Google

Incredibly helpful and responsive to any questions. Rented through leaders for about 2 years without any issues. Megan is an excellent property manager who’s been very accommodating to any of my queries and requests :)

Immie · 20 June 2022

Agent replied · 19 June 2024

Dear Immie, Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating! Many thanks, Customer Care Team

5/5

Google

It's been great dealing with Leaders Ipswich courtesy of Logan and they've been very helpful in getting us a property to view and rent. They are your best bet in Ipswich

Samora · 10 April 2026

5/5

Google

Marcus has been an absolute little gem helping me find my perfect home. He's very responsive and answered any questions I needed. Helped every way he could and has gone above and beyond to support me. Thank you marcus❤PositiveResponsiveness, Quality, Professionalism

Sophie · 20 June 2021

Agent replied · 19 June 2024

Hi Sophie Lye, Thank you for taking the time to review your recent experience you have had with our team at Leaders Estate Agents Ipswich. We're so happy you had a positive experience with us. Don't hesitate to be in touch if you require anything further. Kind regards Customer Relations Team

5/5

Google

Very happy with the property management service that we get from Leaders. In particular I would like to thank Glenda Emery for resolving a problem with a leak from upstairs. She chased the upstairs landlord and recovered the costs of repairs.

Chris · 20 June 2021

Agent replied · 19 June 2024

Hi Chris Battle, Thank you for taking the time to review your recent experience with our Leaders Estate Agents Ipswich branch. It's pleasing that we could provide you with a positive experience. Don't hesitate to be in touch if you require anything further. Kind regards Customer Relations Team

4/5

Google

Chris was invaluable in the latter stages of our house sale, especially as it was completed during the Covid-19 crisis. With Lindsey, nothing was too much trouble and she was always friendly and keen to assist wherever possible. She is a great asset to Leaders.

JK · 20 June 2020

Agent replied · 19 June 2024

Hi Jk, Thank you for taking the time to review your recent experience you have had with our team at Leaders Estate Agents Ipswich. We're so happy you had a positive experience with us. Don't hesitate to be in touch if you require anything further. Kind regards Leaders Estate Agents Ipswich

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