Trusted Agent profile · Ipswich

Leaders Lettings Ipswich reviews

4.6

★★★★★ Excellent

619 reviews across 2 platforms

2, Friars House, Ground Floor, Ipswich, IP1 1SL

Leaders Lettings's office in Ipswich, at 2, is rated 4.6 out of 5 across 619 reviews on two platforms, including 611 Google reviews rated 4.6.

Google logo

4.6 / 5

611

Reviews on Google

This office

Yell logo

1.8 / 5

8

Reviews on Yell

This office

Reviews may appear on more than one platform.

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Reviews

Every review we hold for the Ipswich office, from every platform, shown as written. First names only.

5/5

Google

I always associated Leaders with rentals but am in the process of buying my next home through the office in Ipswich. Ollie has been great, very quick to come back on my queries and patient in helping me. So far a great service experience. Thank you !PositiveResponsiveness, Professionalism

Ali · 26 August 2022

Agent replied · 19 June 2024

Dear Ali Reffell, Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating! Many thanks, Customer Care Team

5/5

Google

Just bought my first flat with the help of the very knowledgeable Darja. Thank you so much!

Megan · 16 March 2026

Agent replied · 16 April 2026

Dear Megan Perrior We greatly appreciate your 5-star review and the time you took to share your experience with Darja. Your feedback is invaluable and motivates our team to continue delivering exceptional service. We look forward to welcoming you back soon! Many thanks, Customer Care Team

5/5

Google

We met Aaron for a viewing at the waterfront and found him to be very knowledgeable on the area and helpful in assisting us move from London to Ipswich. He was exactly what we needed and even provided the humour that was necessary to calm our nerves during our big move! We are now settled in our new home thanks to Leaders Ipswich!

Liam · 28 October 2024

Agent replied · 11 November 2024

Dear Liam Marshall Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating! Many thanks, Customer Care Team

5/5

Google

First Time tenant in the UK, Freya made the whole process very comfortable for my family. Great customer service and support. Moved into our new house on the 23rd December. Happy to be with Leaders Letting & Estate Agents

Warren · 20 June 2023

Agent replied · 19 June 2024

Dear Warren Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating! Many thanks, Customer Care Team

5/5

Google

I have had the pleasure of using Leaders property management for some time now and in Particular Sarah from their Ipswich office. Sarah has been professional, honest and informative about the whole process and if she is representative of Leaders as a whole then I'm really impressed. Thankyou Sarah.

Matthew · 20 June 2022

Agent replied · 19 June 2024

Dear Matthew, Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating! Many thanks, Customer Care Team

5/5

Google

I have had a wonderful chat with Logan this morning. Great guy. Really helpful and knows what properties they have. Would recommend ⭐️

Chris · 10 September 2026

5/5

Google

Leaders have been a great partner for me. Quick turn around time and very helpful with all the information readily available. Lily Beveridge is very resourceful and responsive

Swati · 20 February 2024

Agent replied · 19 June 2024

Dear Swati Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating! Many thanks, Customer Care Team

5/5

Google

I rented an apartment through Leaders Ipswich and I am more than happy to give feedback based on my experience. Truly one of the most professional estate agencies without exception that have been fortunate to have dealt with. The Leaders representative Tyler, was there at every stage of the process providing outstanding coordination and communication, backed by an office team to give key information when needed and more, delivering a ‘one stop shop’ for essential services when moving home. I wouldn’t hesitate to use Leaders again.

Merlinenvironment · 22 November 2023

Agent replied · 19 June 2024

Dear Merlinenvironment Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating! Many thanks, Customer Care Team

5/5

Google

Really very very great service we give 5/5 stars. Mr.Logan good service .Thank you leaders team & logan .

Vasu · 16 February 2026

Agent replied · 16 April 2026

Dear Vasu. Manikandan We greatly appreciate your 5-star review and the time you took to share your experience with Mr Logan. Your feedback is invaluable and motivates our team to continue delivering exceptional service. We look forward to welcoming you back soon! Many thanks, Customer Care Team

5/5

Google

I have recently had Abi take over the full management of my property. I can honestly say she has been the most efficient and professional person that has managed our property in the last 17yrs. She has been super organised and very quick at dealing with various issues which has been great as we live overseas. We have had to renovate from top to bottom of the property and she has got lots of quotes for us in a timely fashion and organised other quotes when I have asked for them. Highly recommend Abi.

Susan · 20 June 2022

5/5

Google

Just wanted to say a Massive thank you to Ollie Dunlop and the rest of the team at Leaders for the professionalism and making the whole process of buying a home as easy as possible! Thanks again!

Richard · 20 June 2023

Agent replied · 19 June 2024

Dear Richard Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating! Many thanks, Customer Care Team

5/5

Google

Freya and Jodie made life simple for me. Cheers girls, I owe you a lot.

Thomas · 24 September 2024

Agent replied · 24 October 2024

Dear Thomas Baidoo Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating! Many thanks, Customer Care Team

5/5

Google

Leaders Ipswich have been brilliant in finding us a place to rent. We've mostly dealt with Natalie who has been really professional, super communicative and helpful throughout the process. She went above and beyond to make our move as smooth as possible, especially during the difficult times at the moment. Would definitely recommend.

Emily · 20 June 2021

Agent replied · 19 June 2024

Hi Emily Kell, Thank you for taking the time to review your recent experience you have had with our team at Leaders Estate Agents Ipswich. We're so happy you had a positive experience with us. Don't hesitate to be in touch if you require anything further. Kind regards Customer Relations Team

5/5

Google

First rate service. Exactly what I need as a long distance landlord. Many thanks. Update from 3 years ago: Leaders continues to deliver. Would highly recommend their "Premier Rent Guarantee Service". Kelsey Aldous has handled new tenancies extremely efficiently and Alice Bevan is a superb property manager. Responsive, pro-active, thorough, professional and always willing to help. Thank-you!

Adam · 20 June 2020

Agent replied · 19 June 2024

Hi Adam - many thanks for your kind words. We will be sure to pass them on.

5/5

Google

Abi has been managing my property for about a year now, and she has always been proactive at keeping me informed of any issues or problems and the general overall management of my rental. Thanks Abi

John · 20 June 2023

Agent replied · 19 June 2024

Dear John Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating! Many thanks, Customer Care Team

5/5

Google

Thank you so much Freya in Leaders Ipswich. You have done an amazing job since starting of my tenant application. Now getting keys tomorrow . Thank you so much to make this easy and simple. Thanks

Paramveer · 20 June 2023

Agent replied · 19 June 2024

Dear Paramveer Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating! Many thanks, Customer Care Team

5/5

Google

From the minute I found my new rental on the website to moving in Marcus and the team from Leaders Ipswich have been amazing! Never too busy to take calls and to listen to constant queries. I would recommend them to anyone looking for a property!

Liz · 20 June 2022

Agent replied · 19 June 2024

Dear Liz Ashford! Thank you for taking the time to review your recent experience with our Leaders Estate Agents Ipswich branch. It's pleasing that we could provide you with a positive experience. Don't hesitate to be in touch if you require anything further. Kind regards Customer Care Team

5/5

Google

The staff at Leaders are very professional and have assisted me in managing the rental of my house very well. Ms Katrina has been extremely helpful and responsive in getting contractor in to fix some issues for the tenant. Highly recommend Leaders Services.PositiveResponsiveness, Quality, Professionalism, Value

Mad · 20 June 2022

Agent replied · 19 June 2024

Dear Mad Pie, Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating! Many thanks, Customer Care Team

5/5

Google

I am been looked after by Logan in the Ipswich branch as I search for a rental property.He is very helpful understanding and always communicates so well

Da · 16 November 2025

Agent replied · 16 April 2026

Dear Da Abbett We greatly appreciate your 5-star review and the time you took to share your … More

5/5

Google

Leaders provided an excellent professional service. Everything is organised through the hub on-line which was such a great support rather than calling in the the office each time. Thank you Freya & your team.

Melissa · 25 July 2023

Agent replied · 19 June 2024

Dear Melissa Carden Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating! Many thanks, Customer Care Team

5/5

Google

Had an issue with my bank paying leaders twice. Abigail was very helpful, and even though the fault didn't lay with leaders, the matter was resolved succinctly and professionally by herself and the accounts team.

Barry · 20 June 2023

Agent replied · 19 June 2024

Dear Barry Watchman, Thank you for taking the time to review your recent experience you have had with our team at Leaders Estate Agents Ipswich. We're so happy you had a positive experience with us. Don't hesitate to be in touch if you require anything further. Kind regards Customer Care Team

5/5

Google

We had Logan looking after us and he was brilliant. Replied promptly to emails found out what we needed and sorted it. What was really special was the understanding and care he showed towards the sitting tenant in one house we were looking at. Thoroughly helpful and thoughtful

Lynda · 16 February 2026

5/5

Google

Freya was very helpful and made the whole process of renting a property very smooth. I definitely recommend Leaders and especially Freya in your next rental property search.

Tiago · 22 November 2023

Agent replied · 19 June 2024

Dear Tiago Pereira Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating! Many thanks, Customer Care Team

5/5

Google

I have been associated with Leaders for 6 months and now renting a 2 room house, my property manager, Abigail is extremely helpful and always ready to resolve any issues reported.

Krishna · 24 August 2023

Agent replied · 19 June 2024

Dear Krishna Kant Pandey Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating! Many thanks, Customer Care Team

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