Leaders Lettings Ipswich reviews

★★★★★ 5/5

Google

I had an excellent experience with Leaders when I moved in as a new tenant. Freya helped me from the beginning to ensure I settled in comfortably, she went out of her way to sort the initial hiccups! Abi, my property manager has been wonderful. She took it upon herself to get a really difficult problem sorted out, and was amazing. Nothing was too much trouble for Abi, always responsive and friendly. My sincere thanks! Kudos to the entire team at leaders.

Sarah · 25 July 2023

★★★★★ 5/5

Google

Amazing service. Marcus and the team were fantastic in getting everything carried out quickly so we could move quickly.Jessie and Glenda were also so helpful. A friendly helpful service from all the team.

Shirley · 20 June 2023

★★★★★ 5/5

Google

Really have had a great experience so far. Freya was really helpful in helping me rent a good flat In my budget. Brenda who is my property manager has been managing all my repair and maintenance requests so well. Highly recommend leaders !

SHABRISH · 20 June 2022

★★★★★ 5/5

Google

We can’t praise Logan enough for helping us over the last few weeks. Recommend leaders to anyone looking to rent

Sherri · 23 December 2025

★★★★★ 1/5

Google

Terrible service, the property managers ignore you until the landlord calls or they need to contact you, other than that do not use these services there are a lot of letting companies that will take care of you, I’ve had friends warn me of Leaders and I wish I had listened please don’t make the same Mistake I did, this is not a trustworthy company, DO NOT USE LEADERS if your getting a property you can do a lot better. ( would give 0 stars if I could)

TheGaming · 20 June 2023

★★★★★ 5/5

Google

We´ve been landlords with Leaders Ipswich for a couple of years now, and after some other staff, have had Abi as our Property Manager for some time now. She has been a breath of fresh air, prompt at dealing with things, always helpful, takes responsibility and does what she says she will do. She has changed our perception of the service we´ve received 100% since becoming our property manager. - we could´t ask for more. Leaders - you need to keep her !

John · 20 June 2023

★★★★★ 1/5

Google

Not even worth the one star! after getting accepted on everything and given a move in date, Two days prior to the move in date I receive a call stating it won't be going ahead anymore. leaving me and my friend in a situation to find a home within a week if not we will now become homeless. I don't like to use the NHS card but for both of us to be NHS workers and being promised a home on a date is so upsetting. Being told information can be amended and follow up with the office manager who was so rude just kept saying no and what done is done and even had the cheek to call a customer a liar! never had I been spoken to the way the so called office manager spoke to me. They do not care in regards to there customers. They can take the customers money very quickly but it seems to take them a very long time to return with no updates along the way. I will give the benefit of doubt that a lovely lady named Jodie who has been amazing with everything and was very helpful who I recommend anyone to speak to. STAY CLEAR OF LEADERS ESPECIALLY THE OFFICE MANAGER

Caitlyn · 20 June 2023

★★★★★ 5/5

Google

Abi has been very helpful in sorting out a property management issue for me. She has been helpful, reliable, professional and polite at all times. Thank you for your help Abi.

Jade · 20 June 2023

★★★★★ 5/5

Google

First time renting with Leaders agency and our experience was good. Estate agent Freya was very helpful, friendly and was always able to assist with any queries or problems we had.

Ranjit · 20 June 2023

★★★★★ 5/5

Google

I have been dealing with Abigail Gwilliam from the Ipswich branch for the past few weeks and it has been a complete pleasure. Abi has tendered to my every need and even out of office hours on a few occasions which is commendable. Abi has dealt with all the issues I’ve thrown her way, her confidence and knowledge makes me feel totally at ease. Thank you very much Abi, a fantastic service, always with a smile :) James FHC

James · 20 June 2023

★★★★★ 5/5

Google

Had a brilliant experience with Logan, he was very helpful and fast to respond with any queries I had.

Sophie · 16 December 2025

★★★★★ 5/5

Google

Sarah Brenland was really really helpful and is a lovely person! When I had a problem in my flat she came straight over and contacted my landlord to try and get it fixed for me couldn’t have asked for better service:)

Emma · 20 June 2022

★★★★★ 5/5

Google

From initial contact to the day I picked up the keys to my new home Hannah and Natalie were amazing! Nothing was too much trouble and any questions I had were answered promptly in a very helpful and professional manner. I would highly recommend Leaders for a professional and efficient service.PositiveProfessionalism

Adam · 20 June 2020

★★★★★ 1/5

Google

Enquired to view a rental property a few weeks ago, was told by Bobby that I would be given a call when access to the property had been given. Just looked on the property listing to see the let has now been agreed - really not very nice to find out this way. Very poor communication after being told I would hear back. Wouldn’t recommend.

Lucy · 20 April 2024

★★★★★ 5/5

Google

Abi Gwilliam is our property manager at Ipswich and seems to be really efficient, great communication and deals with issues swiftly and without any fuss. Have always found this office to be excellent, much more switched on than other agents.

Laura · 20 June 2022

★★★★★ 5/5

Google

Glenda was absolutely amazing at solving an ongoing issue regarding fencing with a neighbour. She was knowledgeable, kept on top of the issue and was very helpful. This problem would not have been solved without her dedication. Excellent customer service

N · 20 June 2022

★★★★★ 5/5

Google

Thank you to Amber Selby for being a huge help through the whole process. Always kept in communication with us and really friendly! Thank you

Kayleigh · 10 April 2025

★★★★★ 1/5

Google

They don’t care about tenants, complained about poor conditions and yet when I finally said no more and moved out I was penalised and charged for it plus extras that were not even caused by me. I’m sure the landlord will be having a great time laughing with my money and not doing anything with the problems that are there.

Ellie · 26 June 2024

★★★★★ 5/5

Google

Bobby Sheriff - who's a young apprentice at the company has been very helpful throughout the process of renting a property through Leaders. He showed me around initially, helped through all the referencing process which had to be done quickly, and subsequent follow up information when moving in. Good luck for the future.

YourLandAgency · 3 October 2024

★★★★★ 5/5

Google

Was a tenant for a year and Alice was our agent for the property. Have only good words about her, always helping out and answering all the questions. If ever need a new place to rent I'll definitely go back to Leaders.PositiveResponsiveness, Quality, Professionalism

Belekoxiukas · 20 June 2021

★★★★★ 5/5

Google

Me and my partner were looking for our first house to move into, Ryan made us feel so comfortable walking around and made arrangements to see a place that is perfect for us can't praise him enough thank you certainly would recommend to anyone looking for a property

Steven · 20 June 2020

★★★★★ 5/5

Google

Ryan is fantastic at what he does. He helped me and my partner find our first home. With what can seem like a stressful time was made very easy going once we met Ryan. We arranged a viewing from seeing a advertisement online and ryan met us at the property. We soon realised this place wasnt right for us. Ryan being rushed off his feet already that day told us he would get back to us with some different suggestions that were more suited to our needs. I returned home and got a phone call within an hour! Saying he has found TWO properties he wanted to show us that day. We met him at the first property and then directed us to the second. We were blown away with the houses, but were definitely more settled with the second. We can't thank ryan enough. He was always keeping us in the loop with what was going on and what we need to do next. Thankyou for making our experience stress free and tailored to our needs! 😊

Jade · 20 June 2020

★★★★★ 5/5

Google

Today I found a property I liked on Rightmove and sent the agents an email. Within literally ten seconds (literally!) I was on the phone to Ryan. Within two hours I was viewing the property with Natalie. Within another half an hour Ryan had talked me through the application process and I had applied for the property. After the lethargy and rudeness of other agents in the area, the excellent service, speed and communication of Leaders Ipswich was an absolute breath of fresh air, and from the moment I answered the phone, Ryan was personable, efficient and incredibly helpful. 10/10 A+ would find a property to view with Leaders Ipswich again (although hopefully now I don't have to for a while!).

Josh · 20 June 2020

★★★★★ 5/5

Google

I would not normally write a review online however, having recently used Leaders (Ipswich) as the estate agent to sell mine and my wife's house I felt obligated to write them a review due to their excellent and friendly service. Leaders went above and beyond what I expected from an estate agent. Having lost our original buyer the day after we were due to exchange, Leaders managed to arange 4 viewings for our property the very next day and managed to sell the house again the very next day. I feel it necessary to provide a special thank you to James and Lindsey who both were overseeing our sale. They are friendly and professional. If I ever want to sell a house again these guys will be the first people I contact.

Justin · 20 June 2020