Every review we hold for the Ipswich office, from every platform, shown as written. First names only.
★★★★★ 5/5
GoogleDarcey and the team at Haart moved me in to my new property with great efficiency and flexibility. Thoroughly recommend these guys. Many thanks Darcey.
Andrew · 23 September 2024
Agent replied · 23 October 2024
Hi Andrew, Thank you for your feedback and great to hear you are happy with the service :-) Lara Stevens Residential Lettings
★★★★★ 5/5
GoogleA big thanks to Corrine and the team at Haart Ipswich. They worked really hard to sell our house and really went the distance to achieve the end result.
There was great communication throughout about viewings.
And an extra special thanks for finding us a removal company extremely quickly when we were let down by another firm - a great example of the excellent customer service we received throughout.
Steve · 26 January 2020
Agent replied
Dear Steve Blower, Thank you for taking the time to leave us feedback. We are delighted you are pleased with the service you received whilst selling your property. We wish you all the best for the future in your new home. haart Ipswich estate agents
★★★★★ 5/5
GoogleMatthew was very helpful with closing out the transaction as well as signing all the paperwork and chasing people to get the deal done. He also periodically gave me a call to update me on the case status. All of that while keeping things professional, many thanks!
Łukasz · 20 June 2023
Agent replied · 19 June 2024
Thanks Lukasz, it was a pleasure working with you and enjoy your new home. Many thanks, Matthew Jaques - EA Sales.
★★★★★ 5/5
GoogleJodie at the Ipswich Branch has been very helpful in dealing with our end of tenancy arrangements.
Phil · 18 January 2025
Agent replied · 22 January 2025
Hi Phil,
Thank you for your feedback for Jodie!
Regards, Laura Cullum Property Management
★★★★★ 5/5
GoogleWe have found haart lettings to be very efficient and helpful since we started using them 6 years ago to deal with our property being let. Any time we have had any issues, such as repair work, maintenance and
Safety certification they are on the case straight away. Recently we have been dealing with Betinna in sorting out some problems and she has been a great help in getting things done quickly, well, and without a fuss. Very pleased with Haart lettings.
Andy & Linda Maclean.
Andrew · 20 May 2024
Agent replied · 19 June 2024
Hi Andy and Linda, Thank you for your 5 star review and feedback on Bettina! Kind regards, Laura Cullum - Property Management
★★★★★ 5/5
GoogleDarcy from Haart Lettings was very friendly and professional. She was very helpful, quick to reply to any messages and communicated any updates regarding the property I was interested in.
Sheila · 24 June 2024
Agent replied · 23 August 2024
Hi Sheila, Great to hear you are happy with Darcey and the service :-) Lara Stevens Residential Lettings
★★★★★ 5/5
GoogleThank you to you Jodie you have been a star once again. I really appreciate your support and hard work. Our request has been handled professionally and quick as usual. Thank you again
Cedric · 28 December 2025
Agent replied · 29 August 2024
Hi Cedric, Thank you for your 5 star review and feedback on Jodie! Kind regards, Laura Cullum - Property Management
★★★★★ 5/5
GoogleExcellent service all staff were very polite and professional , we dealt with Nathaniel he was brilliant , very helpful and talked us through the whole process without any stress .
Well done and thank you to everyone who helped us get our new home .
Jacqui · 20 June 2023
Agent replied · 19 June 2024
HI Jacqui, great to hear you are happy with the service and Nathaniel, I hope the move has gone well and you are enjoying your new home :-) Lara Stevens Residential Lettings, Branch Partner
★★★★★ 5/5
GoogleWe have rented through Haart for seven years now and during that time Lara, Georgina and the team have been absolutely brilliant. Tenants have been moved in and out very efficiently and queries have been dealt with rapidly. Lara helped us choose an excellent property initially and I would recommend the team unreservedly. Thank you Haart!
Chris · 20 June 2022
Agent replied · 19 June 2024
Hi Chris, it has always been a pleasure working with you :-) Lara Stevens - Lettings
★★★★★ 5/5
GoogleDarcey has been very helpful and accommodating with us would definitely recommend her to others looking for a new home… Definitely a go to person when you need assistance
Jean · 24 June 2024
Agent replied · 23 August 2024
Hi Jean, Great to hear you are happy with Darcey and the service provided, Lara Stevens Residential Lettings
★★★★★ 5/5
GoogleThe help we got from Bettina was amazing!!!.She really came through and we managed to get our door refund from our Landlord....Great work indeed keep it up
Leesah · 24 July 2024
Agent replied · 23 August 2024
Hi Leesah, Thank you for your feedback and 5* review! Regards, Bettina Leeks - Property Management
★★★★★ 5/5
GoogleAlthough we ended up finding a place through another agent, I cannot fault the advice and service we were given by Ipswich Haart Estate Agents, particularly Nathaniel Goulbourne. We were totally new to the experience of renting and Nathaniel's polite helpful attitude and general advice went a long way to alleviating what is, as most would agree, a stressful experience.PositiveResponsiveness, Professionalism
David · 24 August 2021
Agent replied · 19 June 2024
Hi David, great to hear your feedback about Nathaniel, thank you, Lara Stevens Lettings
★★★★★ 1/5
GoogleWould definitely not recommend Haart for anything.
I enquired about viewing a property and said which times I could be called (my lunch break, before work and after work (I'd hardly say this was an unreasonable request)). I was REPEATEDLY called outside of these times and left voicemails asking me to call them back. I would call back each time to go through the same silly process of being told the appointments team will call me back. This happened on about four separate occasions and each time I had to give all my details which is incredibly frustrating.
I eventually emailed in saying I had tried calling and was just outright not being listened to/ignored and was then contacted by text message which was absolutely fine (I had also expressed this could be a method of contact as well as email but this was totally ignored).
We were then due to view a different property through Haart as we ended up viewing the original property I enquired through another estate agent. I cancelled this viewing as we had made an offer on a property. Of course, you'd expect no further contact about either properties but I received two text messages saying they had tried to contact me and to call them back which when I asked why I received this I was told it was a "previous reminder in the diary".
Overall a very inefficient company and I will definitely not use in future.
Lucy · 20 April 2024
Agent replied · 19 June 2024
Good Morning Lucy
I am sorry to hear that you are frustrated with the service you have received
Would you like to call myself to discuss further on 01473 219112
Jamie Crew - Sales Manager
★★★★★ 5/5
GoogleVery Supportive and Friendly Staff. Haart Lettings agents (Terrell Danton and Laura Stevens) have helped me to search home in Ipswich and have Pro-actively closed the required steps in referencing and required communications with LandLord.
Thanks Terrell and Laura. You are doing a Great Job.
Sriramulu · 20 June 2023
Agent replied · 19 June 2024
Hi there, great to hear you are happy with the service, thank you for your 5* rating, Lara Stevens - Residential Lettings
★★★★★ 5/5
GoogleA great help and detail while viewing a property, Zoe was a professional and friendly estate agent and look forward to working with them in the future! Lovely customer service over the phone and a great team to deal with, thanks again.
LNWGuitarist · 24 August 2023
Agent replied · 19 June 2024
Thanks for the brilliant feedback. Many thanks, Matthew Jaques - EA Sales.
★★★★★ 1/5
GoogleI was very disappointed with the company who sold my late mother in laws house. There was no communication and I had to chase everything up or I would never have known what was happening. Neil and Callum seemed to have no communication between themselves either. Altogether was not an experience I would like to have again so I would recommend that others should go for another estate agent.
Teresa · 22 December 2023
★★★★★ 5/5
GoogleZoe has been most helpful since showing us a property 2 1/2 weeks ago. Our offer was accepted and Zoe is doing everything possible to move this along quickly and delivers what she promises! It’s a pleasure to deal with her…
Thank you
Melanie · 25 July 2023
Agent replied · 19 June 2024
Hi Melanie, thanks for giving Zoe such a brilliant review. Many thanks, Matthew Jaques - EA Sales.
★★★★★ 5/5
GoogleDarcey has been very helpful & has given a 1st class service, will definitely recommend her & heart to friends & family.
Zan · 23 September 2024
Agent replied · 23 October 2024
Hi Zan - Great to hear you are happy with Darcey and the service - Lara Stevens Residential Lettings
★★★★★ 5/5
GoogleI have had unpleasant encounter with Letting agents but Haart is the best I have dealt with.
Terrell Denton from the Ipswich office was always there to assist and made the process comfortable and pleasant. i will recommend them anytime.
Thank you Terrell Denton
Olayinka · 20 June 2023
Agent replied · 19 June 2024
Hi Olayinka - Great to hear that you are happy with Terrell and the service - Lara Stevens Residential Lettings
★★★★★ 5/5
GoogleWe found the home to be of exceptional quality at Fountains Road.
Jahrul was most helpful in planning the appointment for us and all information he gave us on the property was very accurate. We would gladly use Haart again for any house viewings.
Vivienne · 20 June 2023
Agent replied · 19 June 2024
Thanks for the 5 star review and quality feedback Vivienne. Many thanks, Matthew Jaques - EA Sales.
★★★★★ 5/5
GoogleWithout Neil Duhaney i would not have even known the sale of my property was being held up by the buyers Solicitors thank you Neil for moving it forward.
Alan · 20 May 2024
Agent replied · 19 June 2024
Hi Alan - Great to hear that you are happy with Neil :-) Jamie Crew Sales Manager
★★★★★ 5/5
GoogleHighly recommend Haart ipswich especially Callum, he went above and beyond assisting me with my house purchase. Very flexible with booking viewings around my work schedule and very knowledgable.
Tom · 20 May 2024
Agent replied · 19 June 2024
Hi Tom, Thank you for your 5 * Rating, great to hear you are happy with the service, Lara Stevens Residential Lettings
★★★★★ 5/5
GoogleEveryone I spoke to at Haart Estate and Lettings Ipswich made my looking for a new home so easy and fast. Especially Darcey and James.
Silibaziso · 26 July 2024
Agent replied · 23 August 2024
HI Silibaziso, great to hear you are happy with Darcey and the service, Lara Stevens Residential Lettings
★★★★★ 5/5
GoogleCorinne has been amazing. She has gone above & beyond her self helping us, it's been a very long tough few months with our sale, (nothing to do with haart) but we are finally complete & it wouldn't have happened with all the extra work corinne put in, thank you so much for everything. Will definitely recommend you. Thanks to Neil & Oliver also.
Kel- · 20 June 2020
Agent replied · 19 June 2024
Thank you so much the flowers and gifts, we are soo happy we managed to get it over the line for you. From the whole team we wish you and the family well in your dream home :) Thank you again, Corinne
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