Trusted Agent profile · Ipswich, Suffolk

haart Ipswich reviews

★★★★★ Excellent

1,119 reviews across 3 platforms

Electric House Lloyds Avenue, Ipswich, Suffolk, IP1 3HT

Part of haart, see every office.

haart's office in Ipswich, Suffolk, at Electric House Lloyds Avenue, is rated 4.8 out of 5 across 1,119 reviews on three platforms, including 1,002 Google reviews rated 4.7. It won Platinum in The Trusted Agent 2026 awards, one of eight awards haart won in 2026.

Google logo

4.7 / 5

1,002

Reviews on Google

This office

Facebook logo

4.8 / 5

112

Reviews on Facebook

This office

View Agents logo

5.0 / 5

5

Reviews on View Agents

This office

Reviews may appear on more than one platform.

Awards

The Trusted Agent 2026 results for haart, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.

Reviews

Every review we hold for the Ipswich office, from every platform, shown as written. First names only.

5/5

Google

Really loved working with this Haart branch, and especially with Neil - lots of attention to detail and care about the client which helps if you are a first time buyer. Neil was lovely with me and people on the property and gave a lot of great advice on the town and area to buy.

Irina · 24 August 2023

Agent replied · 19 June 2024

Hi Irina, thanks for such a great read - this really is superb feedback. Many thanks, Matthew Jaques - EA Sales.

5/5

Google

I just wanted to say a massive thank you to Georgina for her superb customer service and communication during a difficult time with tenants. She continuously kept me updated on what was happening and was key in ensuring everything was resolved. She gave me total peace of mind that I was in good hands. Thanks Georgina!

Reece · 25 July 2023

Agent replied · 19 June 2024

Hi Reece, Thank you for your feedback and 5* review for Georgina! Kind regards, Laura Cullum - Property Management

5/5

Google

I would highly recommend Haarts. The service I have received has been excellent from the day that George came and took instructions. The presentation of the sale details was very good and the property sold within 2 weeks. From the acceptance of the offer until the exchange I felt well supported by the professional service of Oliver, George, Neil and Lewis. They all worked tirelessly with excellent communication skills both with me and my solicitor together with other estate agents. I would like to thank the team at Haarts for all their dynamic assistance. in securing my sale and purchase.

Jean · 29 July 2019

Agent replied

Hi Jean, we strive for 100% satisfaction, and it is great to see you had such a positive experience at haart Ipswich. Good luck with the move and we hope you enjoy your new home. Thanks Oliver

5/5

Google

I chose Haart to sell my property because they were the only agent that seemed to have a workable plan. They really hustled and sold my property within a week. I struggled to find a house to buy and Neil Duhaney was the most helpful and diligent agent I came across. He listened to my requirements and really tried to find what I was looking for. In the end, he helped me get my perfect house - all credit to him.

Naomi · 29 July 2019

Agent replied

Thank you again for taking the time to let us know how we did. We hope you have a great day! Neil

5/5

Google

Top marks!! When it comes to estate agents Haart stands out above the rest and Neil, Oliver and the team at the Ipswich branch are a cut above the rest. Neil was our main point of contact and he always delivered a high level of service. Always courteous, enthusiastic and professional in his attitude. He was accessible and always got back to us when he said he would. Any problems we had were sorted out efficiently and effectively. On our visits to the branch we were always met with a warm, friendly face - and an offer of a much needed cup of coffee! I have no hesitation in recommending Haart Ipswich to prospective buyers.

Lyn · 29 July 2019

Agent replied

Lyn Sullivan, we are so happy to read such a great review about haart Ipswich!

5/5

Google

Top marks!! When it comes to estate agents Haart stands out above the rest and Neil, Oliver and the team at the Ipswich branch are a cut above the rest. Neil was our main point of contact and he always delivered a high level of service. Always courteous, enthusiastic and professional in his attitude. He was accessible and always got back to us when he said he would. Any problems we had were sorted out efficiently and effectively. On our visits to the branch we were always met with a warm, friendly face - and an offer of a much needed cup of coffee! I have no hesitation in recommending Haart Ipswich to prospective buyers.

Lyn · 21 June 2019

Agent replied · 19 June 2024

Lyn Sullivan, we are so happy to read such a great review about haart Ipswich!

5/5

Facebook

Very professional and well mannered staff, helped me and my family find a home within weeks after our old tenancy was ending. Haart are also very good at getting maintenance issues resolved as quickly as possible. They keep you updated with what's going on regarding maintenance work, and also keep you informed with how the application process is going for property you have applied for. Overall I would recommend Harrt to friends and family and anyone else trying to rent.

Jason · 3 June 2019

Agent replied

Hi Jason, Thank you for your kind words, Its great to hear that you are happy with the whole service :-)

5/5

Google

It's been a pleasure working with haarts, Freddy Search contacted me, and was so passionate and convincing about his job that I put my property with Haarts straight away, Matthew came out and took some brilliant photos and was very …

MICHAEL · 13 January 2026

Agent replied · 27 January 2026

Hello Michael, thank you for your 5* review for the sales team! - Jamie Crew, Sales Manager

5/5

Google

After finding our perfect home with Haart, Lara Stevens has been accommodating, supporting and friendly. She’s been really responsive in answering any questions I have, at 6 months pregnant - finding a new house and going through the process can be stressful at times but I have found Lara to be a massive help. So friendly! An asset to the company and someone I would highly recommend to deal with. Thank you again Lara!

Daisey · 26 March 2021

Agent replied

Hi Daisey, thank you for your king words !!! hope you are getting excited about your new home :-) Lara Stevens - Ipswich Lettings

5/5

Google

I am looking for a 2bhk apartment to rent. Darcey has been very helpful in explaining the process and helping me with all the details around the one she is helping me apply with. I will recommend Haart to everyone looking for a place to rent

Priya · 20 February 2024

Agent replied · 19 June 2024

Hi Priya, Great to hear you are happy with Darcy and the service- Lara Stevens Residential Lettings

5/5

Google

Thanks to Lara Stevens and the team over at Haart, one of the downsides to selling my flat was parting ways with their exceptional lettings team.

Mark · 15 January 2025

Agent replied · 22 January 2025

Hi Mark - Thank you so much for your kind words- It has been a pleasure to work with you for the last several years :-) Lara Stevens Residential Lettings

5/5

Google

We phoned up to view a property and was offered a viewing the same day which was great. Amelie was showing us round the property and was great, very friendly and able to answer any questions about the property.

Chloe · 24 June 2024

Agent replied · 23 August 2024

Hi Chloe, Thank you for your 5* rating and kind words :-) Jamie Crew, Sales Department

5/5

Google

We currently have the pleasure of working with Zoe Haynes from Haart Ipswich, and I could not be happier with my experience. Zoe is extremely courteous, professional, and always on hand to offer advice and follow up on any queries we may have. I highly recommend Zoe, she is a credit to the Haart team.

Kevin · 20 June 2023

Agent replied · 19 June 2024

Thanks so much Kevin, it's been a pleasure to work with you both. Many thanks, Matthew Jaques - EA Sales.

5/5

Google

I have been with heart estate agents for just over a year. Signing up was really easy and the staff were very reassuring and helpful. I’ve only had to contact them Once so far and they responded immediately and my issue was resolved within one hour. Big thank you to Jake Richardson for responding so quickly and following up with the now resolved issue.PositiveResponsiveness, Professionalism

Kayleigh · 20 June 2022

Agent replied · 19 June 2024

Hi Kayleigh, great to hear you are happy with the service :-) Lara Stevens Lettings Manager

5/5

Google

Haley was really helpful during our search for our first home, she was regularly checking in with us and texting us when properties came in within our price range that she felt we might like! Also Haley is such a nice person to speak to, really friendly and really polite! Would highly recommend her services to anyone looking to buy a home☺️PositiveResponsiveness, Quality, Professionalism, Value

Ashleigh · 20 June 2022

Agent replied · 19 June 2024

Thanks Ashleigh, very kind of you to take the time to review your experience with Haart - Matthew Jaques, EA Sales

5/5

Google

A special mention to Terrell Denton who assisted me very well since day 1 up to moving in day. Moving to a different country and getting your own place can be overwhelming and can cause a bit a stress, but he was very helpful in every possible way and even went an extra mile to help me sort out some stuff. Keep up the good work Terrell 🙂PositiveResponsiveness, Quality, Professionalism, Value

Julie · 20 June 2021

Agent replied · 19 June 2024

Hi Julie, thank you for your kind words and great to hear you are happy with Terrell and the service :-) Lata Stevens Lettings

5/5

Google

We have only recently begun our journey to find a property, but cannot speak highly enough of Hayley Jones. She is without fail always bright and cheerful and is extremely knowledgeable and professional. She really cares about finding the right property for each client and regularly sends us details so we have plenty of choice depending on what is available, this is really helpful and we are very grateful. Thank you Hayley!

Celia · 24 March 2021

Agent replied

Hi Celia, great to hear you are happy with the service, Matthew Jacques - Ipswich Sales

5/5

Google

Thank you Callum for being so friendly, having great communication and arranging viewings swiftly and for giving your own time to allow me and my partner to view a property after work.

Jasmine · 23 September 2024

Agent replied · 23 October 2024

Hi Jasmine - Great to hear you are happy with Callum and the service - Jamie Crew Sales Department

5/5

Google

It's my first time i rent with haart ipswich.the process was very smooth and fast.Darcey was very friendly and helpful she always answer my question and keep me updated with the process and steps that I have to make.

Florin · 20 May 2024

Agent replied · 19 June 2024

HI Florin, Thank you for your 5 * Rating, great to hear you are happy with the service, Lara Stevens Residential Lettings

5/5

Google

I am very happy with the service provided. James was so helpful with letting out my flat, everything was arranged so quickly and he was always on hand to answer any questions I had and kept me fully updated the whole way. I would give 10 stars if I could.

Jess · 23 September 2023

Agent replied · 19 June 2024

Hi Jess, Thank you for your great feedback and lovely to hear you are happy with James and the service, Lara Stevens Residential Lettings

5/5

Google

Amelie was very professional and on time to show us the property around. She showed a good understanding of what she does. Thank you we are happy with the service provided by Amelie. Regards Meghana

Meghana · 24 July 2024

Agent replied · 23 August 2024

Hi Meghana, Thank you for your 5* rating and kind words for Amelie :-) Jamie Crew, Ipswich Sales Department

5/5

Google

Matthew and all the people I spoke with were helpful, supportive and encouraging as our solicitor dragged their feet. They kept us and the other parties up to date throughout. Matthew went the extra mile both on completion day and afterwards when my mum had left stuff behind. I can’t praise them enough.

Annette · 20 June 2023

Agent replied · 19 June 2024

Hi Annette, thank you so much for the review and it was a pleasure working with yourself and mum. So, glad mum settled so quickly in the New Home too. Many thanks, Matthew Jaques - EA Sales.

5/5

Google

Both Terrell and Georgina have been brilliant from start to finish. Keeping us in the loop and making sure we know what's happening every step of the way. Terrell has been nothing but friendly and helpful both on the phone and face to face. Thank you for making the experience so and enjoyable!

Gina · 20 June 2023

Agent replied · 19 June 2024

Hi Gina, Great to hear you are happy with the service, Lara Stevens Branch Manager Residential Lettings

3/5

Google

Darcey has been great through all of my questions and support with information regarding getting a new house. The responses have been smooth, quick and hassle free. I look forward to picking up a house with Haarts letting.

Godspower · 20 May 2024

Agent replied · 19 June 2024

Hi Gary- Thank you for your feedback - It would be great to hear from you if you could call 01473 226502 when you are free to discuss what we could have done better to get the 5* Rating :-) Lara Stevens Residential Lettings

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Questions about haart Ipswich

How many reviews does haart Ipswich have?

haart's Ipswich office has 1,119 reviews across three platforms: 1,002 on Google, 112 on Facebook, 5 on View Agents.

What is haart Ipswich's rating?

haart Ipswich is rated 4.8 out of 5 across all 1,119 reviews, and 4.7 out of 5 on Google from 1,002 reviews.

Has haart won any awards?

Yes. In The Trusted Agent 2026 awards: haart, Ipswich won Platinum; haart, Wembley won Platinum; haart, Lincoln won Platinum; haart, Doncaster won Platinum; haart, Bury St Edmunds won Platinum; haart, Clacton On Sea won Platinum; haart, Dartford won Platinum; haart, Romford won Platinum.

Where is haart's Ipswich office?

haart Ipswich, Electric House Lloyds Avenue, Ipswich, Suffolk, IP1 3HT.

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