Every review we hold for the Ipswich office, from every platform, shown as written. First names only.
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4/5
GoogleI came across the most stunning property and I immediately emailed the contact on the video, when I didn't hear back after a few days (hence the one star missing), I called up instead and was put through to a different agent from the one I emailed and it was super smooth from then on. Neil Duhaney was super helpful, answered all my questions, showed me around. And of course Corinne Reed, Even when one was away the other would pick up so I never felt like I was being left to the side or forgotten about.
Though I didn't get the property in the end which I'm gutted about, my experience with both Neil and Corinne was definitely 5* / top notch!
Precious Β· 20 June 2022
Agent replied Β· 19 June 2024
Thanks for your honest words here and great read on to see how your experience changed for the better. Matthew Jaques - EA Sales.
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5/5
GoogleI used Haart Estate Agent - Ipswich to rent my property and I was very pleased with the services I received. I recommend James Vivian as being very profesional, explained everything in details and made things happen very quick and easy. Only two weeks passed from his first visit at the property to the tenant moving in. Thank you James.
Marcela Β· 27 May 2025
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5/5
GoogleDarcey is one of the most driven agents I have had the pleasure of dealing with. She has been available at many occasions ready to offer any help navigating the submission of our documents and has always been so helpful and a pleasure to talk to. Sheβs definitely a person that gets things done 10/10!
Stephen Β· 20 April 2024
Agent replied Β· 19 June 2024
Hi Stephen - Great to hear you are happy with Darcey and the service provided :-) Lara Stevens Residential Lettings
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1/5
GooglePurchased a house through these guys, unbelievably bad.
Communication is next to non existent, putting an offer in was just arduous. We had our own mortgage broker but they insisted we had to see there's (which you don't have to with valid mortgage AIP, funds demonstrated etc.). When we refused this they then tried to make us see the broker to give ID, another tactic to get us to have a mortgage appointment.
There were many reasons we didn't use these guys to sell our property and this also seemed to hinder us when offering.
Not one phone call from them with sale updates, didn't even contact us once the sale had completed. The only phone call we did receive was someone asking if they could market our house for sale!
Just target driven to the point where common sense and decent service goes out of the window.
Thankfully our seller was very friendly and amenable, just a shame they had to pay for that "service".
Avoid if you can.
Richard Β· 16 August 2024
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5/5
GoogleI would recommend Haarts, Ipswich to anyone wanting to sell their property. Matthew Jacques dealt with my sale and did a brilliant job. Plus all the other staff were really helpful and totally tried to sort things out in Matthew's absence. They have a wide database of people wanting to buy property's and go out of their way to get as many viewings as possible.
Deborah Β· 24 August 2023
Agent replied Β· 19 June 2024
Thanks Deborah, we're all so happy that the move has finally worked out for you. All the very best for the future. Many thanks, Matthew Jaques - EA Sales.
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1/5
GoogleHad a very bad and terrible experience. Responding is the minimum respect for anyone. See the timings in the photo attached. They played with me literally. I donβt recommend to anyone. Bad service means bad choice. A BIG RED FLAG FROM ME.
Learn Β· 10 November 2024
Agent replied Β· 8 December 2024
Good Morning, thank you for your feedback which is very importance to us. Please call us on 01473 226502 and we can discuss further. Lara Stevens
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5/5
GoogleExcellent management experience with Jodie at Haart. Jodie has been an excellent comunicator, proactive enought to understand when to take action and sensible at all times. Has demonstrated to be very professional and someone I would highly recommend.
Thank you Jodie - keep it up!
Stefano Β· 23 September 2024
Agent replied Β· 23 October 2024
HI Stefano - Great to hear you are happy with Jodie and the service - Bettina Leeks Property Management
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5/5
GoogleJames Vivian is a really great help with helping me find a place so I can move out of my mums! I'm beginning to like our weekly phonecalls for updates on changes! He is being a major help to me and honestly I give him major credit for the constant communication to see if I'm still looking or if my requirements have changed. I can't thank him and haart enough for helping find me somewhere to live!
Jessica Β· 20 June 2022
Agent replied Β· 19 June 2024
Hi Jessica, great to hear that you are happy with James and the service, I am sure James will find you your new home soon :-) Lara Stevens - Lettings
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5/5
GoogleSarah Dalgleish is a fantastic ambassador for your business. Rarely do you find a sales consultant working for an Estate Agents, who is highly knowledgeable about the property they are selling and is clearly passionate about their work. Not only that, you never find someone who goes above and beyond and tries to help someone, when they could have quite easily taken a well deserved break! Hats off to you Sarah. Youβre definitely one in a million!
Josh Β· 20 June 2022
Agent replied Β· 19 June 2024
Thanks for taking such time to word a superb review about Sarah. Matthew Jaques - EA Sales.
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5/5
GoogleKalen, is passionate about the job, he is helpful and always willing to offer help. He is an enthusiastic staff and will try to reach, leave messages , return calls and do everything humanly possible to assist. Great guyπ. Thank you β¦
Adewusi Β· 30 March 2026
Agent replied Β· 13 April 2026
Hi Adewusi - Great to hear you are happy with Kalen and the service :-) Lara Stevens Residential Lettings
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5/5
GoogleJodie Beaver has been an exceptional property manager. She is professional, dedicated, and always prompt in addressing any issues. Jodie's clear communication, proactive approach, and excellent problem-solving skills have greatly enhanced my living experience. Her commitment to tenant satisfaction is remarkable, making her an outstanding manager. Highly recommend!
Hari Β· 24 July 2024
Agent replied Β· 23 August 2024
Hi Hari, Thank you for your feedback and 5* review! Regards, Bettina Leeks - Property Management
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5/5
GoogleThank you Lara, Nathaniel and Terrell for their prompt responses, patience and getting us to the finish line as a landlord. Our Electrician kept on delaying us but Haart stepped in just when we needed them and made it easy for us. Really appreciate all the work you've done to get our property rented out.
Their communication has been amazing and that's all we ask for.
Helen Β· 20 June 2023
Agent replied Β· 19 June 2024
Hi Helen - Great to hear you are happy with the team and communication - Looking forward to working with you during the rest of the tenancy - Lara Stevens Residential Lettings
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5/5
GoogleIβd like to thank the team at haart for all the help they have given me moving into my first flat, but in particular James, who had been very responsive and helpful throughout the whole process as well as being very kind too. I appreciate all the help and support and when I next move Iβll definitely try and use haart again! I highly recommend them.
Trinity Β· 20 June 2023
Agent replied Β· 19 June 2024
Hi Trinity - Great to hear you are happy with the service and James. :-) Lara Stevens Residential Lettings
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5/5
GoogleI have dealt with Zoe, luke and Matt at the Ipswich branch and can honestly say what a wonderful professional team they have been.
Nothing is to much trouble and they have gone above and beyond.
I would like to thank them all and would have no issues in recommending them to anyone.
Good luck for the future to you all X
Michelle Β· 23 September 2023
Agent replied Β· 19 June 2024
Thanks Michelle, it's been an absolute pleasure working with you; thanks for the very kind words. Many thanks, Matthew Jaques - EA Sales.
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5/5
GoogleJake is our property manager and he is just fantastic.
We had to arrange an appointment to have our gates treated and in a few short messages everything was arranged nice and smoothly. Nothing is ever an issue and he always not only responds to queries quickly but proactively seeks resolutions where necessary.
He has also helped me liaise with the sales team which will hopefully result in an investment purchase.
Danielle Β· 9 December 2022
Agent replied Β· 8 December 2024
HI Danielle, great to hear you are happy with the service and Jake, Lara Stevens Lettings
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5/5
Googleid like to say thank you to Darcey Bullock, she's been amazing at helping me with properties in ipswich, she's super easy to talk to and very friendly! she went out of her way to show me 2 more properties she didn't have to show me! thank you again Darcey.
Harry Β· 20 May 2024
Agent replied Β· 19 June 2024
HI Harry, Thank you for your 5* rating, great to hear you are happy with Darcey and the service, Lara Stevens Residential Lettings
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5/5
Googleputting it as 4 stars as i havent had a lot of interaction but very nice company and the work Darcy was open to all of my needs and extra requests.
Added more stars as dealt with them more ha. Great service and if ya need videos etc, place is great
Hannah Β· 20 April 2024
Agent replied Β· 19 June 2024
Hi Hannah - Great to hear you are happy with Darcey and the service provided :-) Lara Stevens Residential Lettings
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5/5
GoogleI have used Haart to sell a few of my properties and I have always found them to be extremely helpful, professional and they go the extra mile. They have a lot of active buyers and if you're looking for a quick & seamless sale, I highly recommend them. A special thank you to Corinne & Neil who my team have dealt with extensively.
Mike Β· 20 June 2023
Agent replied Β· 19 June 2024
Hi Mike, thank you for your great feedback, great to hear you are happy with the team. Matt Jaques - Sales
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4/5
GoogleI viewed several properties across Ipswich through various Estate Agents over the last few months and found my experienced of dealing with Haart Ipswich very refreshing and reassured. Luke Scannell is very pleasant to deal with, is very knowledgeable of the local market and make what can be a daunting tasks for buyers surprisingly very smooth and reassured.
I would without hesitation recommend Haart Ipswich to any potential buyers looking to purchase in Ipswich.
Michael Β· 20 June 2022
Agent replied Β· 19 June 2024
Thanks for the kind and detailed review Michael. Many Thanks, Matthew Jaques - EA Sales.
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5/5
GoogleI have to say a big thankyou to shannon who helped me out the best she can to find a home for me. She was amazing very nice and answered my questions with a professional manner and very quickly
Thankyou again
Kieran Β· 16 March 2026
Agent replied Β· 13 April 2026
Hi Kieran, Great to hear that you are happy with Shannon and the service :-) Lara Stevens Residential Lettings
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5/5
GoogleJodie Beaver demonstrated excellent problem-solving skills, client orientated when I faced an issue with the tenants. She kept me informed as per my requests based on easy and fast communication. She managed the easygoing process to fill the tenancy within a few days. Thanks Jodie!
Irinel Β· 26 July 2024
Agent replied Β· 19 June 2024
Hi Irinel, Thank you for your feedback on Jodie and the 5* review! Regards, Bettina Leeks - Property Management
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5/5
GoogleHayley is the selling agent of the home that I have just exchanged on. She has been there from the very beginning and has always been very informative (and patient since this is my first experience of buying a home in England). Hayley also facilitated great communication between the seller and I which also made this process run smoothly. She has always been polite and responsive and was even first to congratulate me upon exchange. Thank you Hayley!PositiveResponsiveness, Quality, Professionalism
Sunrise78 Β· 20 June 2021
Agent replied Β· 19 June 2024
Thanks for your amazing review Dawn. Many Thanks, Matthew Jaques - EA Sales
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5/5
GoogleI recently used haart to move into a rented property and I wanted to take a moment to thank the team for all their help. Nathaniel and Terrell were really professional and were always available if I had any questions. Georgina and Bettina from head office were super organised and helped me get all my paperwork sorted.
Lara the lettings manager is super helpful and professional and she has a great team. I would 100% recommend Ipswich haart to my friends and family.PositiveResponsiveness, Professionalism
Matthew Β· 20 June 2021
Agent replied Β· 19 June 2024
Hi Matt, thank you for your kind words, hope you are enjoying your new home now the restaurants are starting to open :-) Lara Stevens - Lettings
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5/5
GoogleI have recently relocated to Ipswich and Shannon and Lara was amazing in keeping me updated along the way and making my whole move that much easier, couldn't fault them and would recommend to anyone searching.
Charlie Β· 1 December 2024
Agent replied Β· 8 December 2024
Hi Charlie, Thank you for your feedback and great to hear you are happy with the service :-) Lara Stevens Residential Lettings
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.