Trusted Agent profile · Ipswich, Suffolk

haart Ipswich reviews

★★★★★ Excellent

1,119 reviews across 3 platforms

Electric House Lloyds Avenue, Ipswich, Suffolk, IP1 3HT

Part of haart, see every office.

haart's office in Ipswich, Suffolk, at Electric House Lloyds Avenue, is rated 4.8 out of 5 across 1,119 reviews on three platforms, including 1,002 Google reviews rated 4.7. It won Platinum in The Trusted Agent 2026 awards, one of eight awards haart won in 2026.

Google logo

4.7 / 5

1,002

Reviews on Google

This office

Facebook logo

4.8 / 5

112

Reviews on Facebook

This office

View Agents logo

5.0 / 5

5

Reviews on View Agents

This office

Reviews may appear on more than one platform.

Awards

The Trusted Agent 2026 results for haart, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.

Reviews

Every review we hold for the Ipswich office, from every platform, shown as written. First names only.

5/5

Google

Wonderful service from Haarts Letting Ipswich - particularly Jodie. We had a reminder that the 5 year electrical safety check needed doing, and she kept on top of the situation all the time. I was updated at every step, and she emailed us a copy of the new certificate, to complete the job. I'm very pleased with the service both my wife and I get from this office.PositiveQuality, Professionalism, Value

Michael · 16 October 2024

Agent replied · 19 June 2024

Hi Mike, Thank you for your 5 star review and feedback about Jodie! Regards, Bettina Leeks - Property Management

5/5

Google

We recently bought our first home through haart Ipswich, and we couldn't be happier with the service we received. Buying a house can be stressful, but the team made the whole process so much easier.Everyone was friendly, approachable, and always happy to answer our questions. They kept us updated throughout and were always quick to get back to us, which really helped put our minds at ease. It genuinely felt like they cared about getting us into our new home rather than just completing a sale. We'd happily recommend haart Ipswich to anyone looking to buy a property.

Gillian · 8 August 2026

5/5

Google

Dear Haart Estate & Lettings Agents Ipswich, Jodie Beaver who is Haart’s Lettings Property Manager is a very nice, helpful and amazing person. Jodie is very knowledgeable about her job and she is always keen to resolve my query whenever I contact Haart Lettings. I cannot thank Jodie enough for her invaluable support and assistance. My appreciation also goes to Jodie for her relentless support and great customer service. Jodie is a great asset t any organisation. Best regards, Chioma Queen Ezeomah

Chioma · 20 February 2024

Agent replied · 19 June 2024

Hi Chioma, Thank you for your 5 star review and feedback! Regards, Laura Cullum - Property Management

5/5

Google

Matthew was a very friendly and extremely personable part of the haart team. Very efficient and quick at getting a fair valuation on my house.

Oscar · 13 January 2026

Agent replied · 13 April 2026

Hi Oscar, thank you for your kind review for Matthew! - Jamie Crew Sales Manager

5/5

Google

Bettina manages my property through Haart and she has been amazing. My first year of having my property managed and it completely flooded while I was abroad. Bettina made me grateful that I had full management because she handled everything perfectly even when I was losing my head at times. I had bad experiences with estate agents in the past but Bettina worked really hard managing my property when the chips were down and there were months of numerous calls and emails that Bettina handled and kept me updated with. I could not have managed the property myself without Bettinas help ! 10/10

Frank · 22 December 2023

Agent replied · 19 June 2024

Hi Frank, What great feedback to read, good to hear you are happy with the service :-) Laura Cullum Property Management Manager

5/5

Google

James is really helpfull.i would like to give him warm wishes for his manners.

Md · 6 April 2026

Agent replied · 13 April 2026

Hi There, Good to hear you are happy with James and the service :-) Lara Stevens Residential Lettings

5/5

Google

Throughout our tenancy we have had nothing but positive experiences with Haart, they’re always so helpful and efficient! Today we had a tenancy inspection and have been corresponding with Bettina, I can definitely say that I’m impressed by her friendliness and professionalism. All questions were answered, and she has gone above and beyond to ensure everything that needs to be arranged and sorted is, from the moment she got back into the office! Thank you Bettina and the team at Haart for always being a pleasure to contact!

Jessica · 22 November 2023

Agent replied · 19 June 2024

Hi Jessica, Thank you for your kind feedback and 5 star review for Bettina! Kind regards, Laura Cullum - Property Management

5/5

Google

Really good estate agents very helpful especially James who helped me with renting

Luke · 23 March 2026

Agent replied · 13 April 2026

Hi Luke, Great to hear that you are happy with James and the service he has provided :-) Lara Stevens Residential Lettings

5/5

Google

Myself and my girlfriend had been looking for a new home for a while with no luck. We then found a house that we felt would suit us perfectly however were anxious given our experiences looking in the past. After calling Haart to enquire a gentleman called James began the process with us. Within a few days the let had been agreed and James had expertly guided us through the process. He was exceptionally efficient, informative and available to answer any and all questions we had. We also found James to be very polite and full of energy, qualities to be admired! James is a really assest to Haart letting agents and I sincerely wish him well for the future. I am sure he will make his way up in the business rapidly, he certainly deserves to be commended for all of his hard work.

Ben · 23 September 2023

Agent replied · 19 June 2024

Hi Ben, Thank you for your kind words and feedback about James and the service, Lara Stevens Residential Lettings

5/5

Google

The 5 stars is purely to represent to service I was provided by Zoe Haynes at Ipswich, 5 stars defiantly does not represent this company. In the process of buying a house which was marketed through Haarts Ipswich the initial stages could put you off moving house for life! To top it off, the staff member we was allocated initially to progress the sale was rude, passive aggressive, dishonest and never kept to his word. Things completely changed one day when Zoe gave me call to advise she was taking over our case and wanted to restore our faith after we had raised a complaint. At first, I wasn’t sure to believe this due to the continued terrible service we had received. However, from start to finish Zoe kept to her word and was truly amazing! She was the only person who was honest and wanted to help us. I can’t thank or praise her enough, her service is amazing and one her colleagues should absolutely learn from. Zoe went above and beyond, provided me with regular updates and helped us through every step of the way. I hope she gets the recognition she deserves as without her we would have absolutely have walked away from the sale. Thanks again Zoe, we truly appreciate every you did for us! Jessy & Dan.

Jessy · 23 September 2023

Agent replied · 19 June 2024

Thanks for a great review for Zoe and your honesty towards the review of your early experience with a colleague. Any feedback is good feedback and we're glad you're now settling in your new home. Many thanks, Matthew Jaques - EA Sales.

5/5

Google

It was such a pleasure to have Terrell (Denton) handle our application and move Terrell was responsive from the off and considering moving is very stressful, he helped to make the whole process smooth. I would be very happy to come back to Terrell if/when we move again in the future and also recommend him to others. Hes an asset to Haart. Thank you so much, Terrell.

Kammie · 12 June 2024

Agent replied · 19 June 2024

Hi Kammie -Great to hear you have been happy with Terrell and the service- Hope you are enjoying your new home - Lara Stevens Residential Lettings

5/5

Google

Sarah was absolutely amazing and very helpful through the whole process of us buying our home. Highly recommend

George · 20 January 2026

Agent replied · 27 January 2026

Hi George, thank you for your 5* review for Sarah! - Jamie Crew Sales Team

5/5

Google

Excellent service from Amelie she has communicated well through out and responded to all my inquiries from the viewing yesterday. I will be making a offer on the property and as we our looking for more than one property, she has sent some others though that meet my investment requirements. Nothing has been to much trouble, I highly recommend Amelie from Haart Ipswich.

Michael · 24 July 2024

Agent replied · 23 August 2024

HI Michael , great to hear you are happy with Amelie and the service, Jamie Crew Residential sales

5/5

Google

Matthew visited my home recently to provide a valuation and he was professional and approachable and very easy to talk with. His valuation was more than I had considered and his thoughts on my property and the selling points were really helpful. Very personable approach by Holly in arranging and communicating which was helpful and straightforward. Very happy 😊

Maureen · 13 March 2026

Agent replied · 13 April 2026

Hi Maureen, thank you for your lovely review for Matthew and Holly we are pleased to hear you are happy with the service! :) - Jamie Crew, Sales Manager

5/5

Google

Excellent service from Matthew McGill. He came around to view and value our property and took photos at the earliest convenience and the marketing was excellent. Matthew is very passionate in his job and it was a “no brainier “ to use Haart Ipswich over other agents. Plenty of viewings and house has been sold!!

John · 17 November 2024

Agent replied · 8 December 2024

Hi John - Thank you for your 5* Rating and feedback - Jamie Crewe Residential sales

5/5

Google

If you want to let/rent or sell/buy, this is the proffessional business you want to work with. Every person we have spoken to at Haart Ipswich is a true proffessional that understands their business, listens to your concerns and delivers the solution and service you need. We were lucky to have met a lady called Lara nearly 5 years ago, a true proffessional who simply 'made life easy for us'. Not sure if this was due to her eye for detail or a natural flair for delivering 'the solution', but definately a great person to have in your corner. Many thanks Lara Stevens and all at Haart Ipswich.

Lee · 20 June 2023

Agent replied · 19 June 2024

Hi Lee, great to receive this lovely review :-) and happy to hear that you have been happy with us all. Lara Stevens Residential Lettings

5/5

Google

Went for a viewing with Jahrul Mahbub today and it needs to be said it was possibly the best experience viewing a property me and my partner have had so far. His personality and demeanour really shone and made the entire process very enjoyable. The way he acted with our 2 year old son was second to none, he took him by the hand and made our son a large part of the viewing by showing him around aswell (he even ended up on all fours playing 'high fives' at one point) would highly recommend Jahrul to anyone looking to buy or rent a property.

Wingz · 20 June 2023

Agent replied · 19 June 2024

Fantastic feedback to read, thank you so much for taking such time to praise Jahrul. Many thanks, Matthew Jaques - EA Sales.

5/5

Google

I am a first-time buyer and the sale completed recently. Haart estate and letting agents Ipswich was the estate agent of the property. And they are magically good. I would like to mention the name of Neil Duhaney in this review. He was the estate agent for this sale. I would like to highlight that his efficiency is beyond question, professionalism is remarkable and the way he handled the case is an excellent example of competency. None of my email to him ever remained unanswered. Whenever I called him with queries and confusions, he listened to me carefully and patiently, and addressed all my queries professionally with accurate information. If he was not available and I left a message for him, he always called me back on the same day. He never gave me false hope and he never hid any fact from me. He did everything in his capacity to complete the sale as soon as possible. If you are a first-time buyer and your case is with Neil Duhaney, I suggest you can have your good night sleep because in his watch, your dream will be safe and be surely fulfilled. I don’t know how to thank him properly. Without him, I would not be able to buy my dream home.

Pratim · 20 June 2023

Agent replied · 19 June 2024

Hi Pratim, Thank you for such a fantastic review. Many thanks, Matthew Jaques - EA Sales.

1/5

Google

I'm sorry, I have got to edit my review! Don't get me wrong Paul Deex is still a top top bloke! My issue is that some of your staff do not keep to their word. When you say you will keep someone updated the decent thing to do is keep them updated, Regardless of what's happening. It's been over a week now being told you will call me tomorrow after me having to chase you guys each day Just to be told, seller this, seller that! the seller wasn't the one that said they would keep me updated. Not professional and not good customer service.

James's · 20 June 2023

Agent replied · 19 June 2024

Hi, thanks you for the review. Paul is a top bloke and a great colleague to work with. Many thanks, Matthew Jaques - EA Sales.

5/5

Google

I would like to say thank you to Haart Ipswich for great customer service and assistance in the sell of my property. In particular I would like to thank Matthew for amazing help from the very beginning, putting the property on the market, through the whole process until the sale was finalised I could always count on his professional advice, prompt response and great communication with the parties to the transaction which helped speed up the whole process. Very highly recommend.

Elzbieta · 20 June 2023

Agent replied · 19 June 2024

Thanks Elzbieta, such a kind review and I've really enjoyed working with all. Many thanks, Matthew Jaques - EA Sales.

5/5

Google

Thank you, Haart's Ipswich team, for assisting my family and I in securing our present rented place in a nice neighbourhood. The team was meticulous in guiding us through the tedious process, maintaining clear and regular communication. This kept us informed and assured us of the team's commitment to providing diligent and good quality service. The complete automation of your processes also made life a lot easier for us. I also thank you for the aftercare service supporting me in opening a bank account. Special thanks to Terrell and Georgina.

Femi · 20 June 2023

Agent replied · 19 June 2024

Hi Femi, great to hear you are happy with the service and the Team, Lara Stevens - Residential Lettings

5/5

Google

Mattie arrived at my door at dot on 11 o'clock, as arranged. A very personable young man (who even took his shoes off). He listened carefully to what we had to say and then offered his input. He was not a 'flash Harry' seeking to impress with overly high figures. His valuation was considered and supported by good reasoning. Thank you.

Annie · 13 February 2026

Agent replied · 13 April 2026

Thank you Annie for your 5* review - Jamie Crew, Sales Manager

5/5

Google

Haart Ipswich have been providing a full management service for my rental property portfolio for a number of years. They have consistently been a cut above other managing agents I previously worked with (thank you Lara Stevens @ Haart). Recently Jodie Beaver has been dealing with a number of matters for me and I must say that I am very pleased with the level of customer service received.

Michael · 21 March 2024

Agent replied · 19 June 2024

Thank you for your 5 star review and feedback! Regards, Laura Cullum - Property Management

5/5

Google

My interaction with Jodie are two fold. As a landlord I know that my properties are in safe hands with Jodie who will make sure that Haart achieve the right outcome for both the tenant and myself. And then as a Contractor to Haart I feel that Jodie is efficient and controlled as a Property Manager

Simon · 9 October 2024

Agent replied · 23 October 2024

Hi Simon - Great to hear you are happy with Jodie - Bettina Leeks Property Management :-)

Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.

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Questions about haart Ipswich

How many reviews does haart Ipswich have?

haart's Ipswich office has 1,119 reviews across three platforms: 1,002 on Google, 112 on Facebook, 5 on View Agents.

What is haart Ipswich's rating?

haart Ipswich is rated 4.8 out of 5 across all 1,119 reviews, and 4.7 out of 5 on Google from 1,002 reviews.

Has haart won any awards?

Yes. In The Trusted Agent 2026 awards: haart, Ipswich won Platinum; haart, Wembley won Platinum; haart, Lincoln won Platinum; haart, Doncaster won Platinum; haart, Bury St Edmunds won Platinum; haart, Clacton On Sea won Platinum; haart, Dartford won Platinum; haart, Romford won Platinum.

Where is haart's Ipswich office?

haart Ipswich, Electric House Lloyds Avenue, Ipswich, Suffolk, IP1 3HT.

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