Every review we hold for the Ipswich office, from every platform, shown as written. First names only.
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5/5
GoogleDarcey has helped me through finding a property, she is super helpful and always keeping me updated sheβs made the whole process super easy and understanding aswell. I highly recommend Darcey and haarts services.
Holly Β· 24 July 2024
Agent replied Β· 23 August 2024
Hi Holly, Great to hear you are happy with Darcey and the service ;-) Lara Stevens Residential Lettings
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5/5
GoogleI want to give thanks to Tarrell Denton for your time , follow ups , customer care , finally l went to the flat and collected my keys lm absolutely happy π
I really appreciate you guys so much Tarrell Denton and Georgina Vaughan -Williams keep up the good work π
Pretty Β· 25 July 2023
Agent replied Β· 19 June 2024
Hi Pretty, Great to hear that you are happy with the team and service :-) Lara Stevens Residential Lettings
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5/5
GoogleCorinne and the team at haart did a fantastic job.
They worked so hard to make sure the sale went through as smoothly as possible.
If you want a good job , go anywhere.
However if you want the best go to Corinne and the team at haart.
Once again thank you from the bottom of my heart.
Stay safe and best wishes to haart .PositiveResponsiveness, Quality, Professionalism, Value
Carl Β· 20 June 2021
Agent replied Β· 19 June 2024
Hi Carl, Thank you for your kind words and great to hear you are happy with the service :-) Matt Jaques, Ipswich Sales
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5/5
GoogleNeil has been honest along the sale with buyers and viewings. Nothing was too much. Helpful courteous smart respectful. This team are not your normal estate agent they go above and beyond to help and any concerns you have is not a problem in their eyes. Thanks for securing my sale Neil. Its been a pleasure to work with you under these stressful covid times. Thanks for everythingPositiveResponsiveness, Professionalism
Karen Β· 20 June 2021
Agent replied Β· 19 June 2024
Hi Karen, thank you for your kind review. Matthew Jaques - EA Sales
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5/5
FacebookMy partners mother was getting kicked out of her house of 10 years. We helped her find a new property and we found a nice 3 bedroom house with haart so we got in touch with them spoke to Tyron, we told him the situation with his mother all the trouble she has been through and he was so so helpful. We are so grateful for what he has done.
Would highly recommend!
Monica Β· 19 June 2020
Agent replied
Dear Monica Walters,
Thank you for taking the time to leave us feedback. We are pleased to hear about your experience with us.
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5/5
GoogleI recently called the Ipswich branch and spoke to Jodie. She was really helpful and answered a few questions in relation to a property I am interested in.
Tara Β· 25 October 2024
Agent replied Β· 8 November 2024
Hi Tara, Great to hear you are happy with Jodie and the service :-) Bettina Leeks Property Management
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5/5
GoogleJodie was very helpful and understanding. Feeling stressed at first due to rent increase but Jodie spoke with landlord to come to a stress free agreement. Thank you for your help Jodie.
Christina Β· 20 August 2024
Agent replied Β· 23 August 2024
Hi Christina, Thank you for your lovely words, great to hear you are happy with Jodie and the service, Lara Stevens Property Management
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5/5
GoogleI have just rented a 1-bed flat from Haart in Ipswich. Moving from France to the UK added extra complexity to the letting process as everything had to be done online. β¦
Natalie Β· 13 February 2026
Agent replied Β· 13 April 2026
Hi Natalie, great to hear you are happy with Kalen and the service :-) Lara Stevens Residential Lettings
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5/5
GoogleLuke Scannel is a really happy, friendly, professional and personable kind of guy, and incredibly suited to what he does. Seeing his face at the introduction to the property Sale and the way that he introduces the main features are so refreshing, reassuring, and professional in a very modern way. Well Done Luke and Thank you for Support throughout! Helen R
Helen Β· 20 June 2022
Agent replied Β· 19 June 2024
Hi Helen, brilliant review and great to hear of your experience with Luke, a very respected member of our Senior Team here. Matthew Jaques - EA Sales.
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5/5
GoogleRecently used Haarts to sell our house we dealt with Callum for viewings he was polite, friendly and always on time he always rang back if we left a message for him at the office.
Sharon Β· 29 May 2024
Agent replied Β· 19 June 2024
Hi there, Thank you for your feedback and 5* rating, Jamie Crew Residential Lettings
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5/5
GoogleHaart estate and settings were really amazing all through our house purchase, especially Matthew Jacques, he has been so excellent. He's always very responsive, always there when you needed him. He made the whole exchange so seamless even when we had some delays, he was really amazing.... Thank you Haart
Home Β· 20 June 2023
Agent replied Β· 19 June 2024
Hi Lydia, Thank you so much for the kind words. It was a pleasure working with you and wish you and the family all the best in the new home. Many thanks, Matthew Jaques - EA Sales.
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5/5
GoogleI was looking for accommodation a long time but thankful to Kalen Goulbourne from haart, I've found the room. He is professional and helped me on every stage of rental process.
Anushervon Β· 13 February 2026
Agent replied Β· 13 April 2026
Hi There, great to hear that Kalen was helpful and efficient and thank you for sharing your feedback, Lara Stevens Letting Manager
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5/5
GoogleI've been renting my property through Haart for the past 2 years and both times the annual gas safety inspection has come up the landlord has failed to organise this effectively.
However Bettina at Haart has been amazing. She has tirelessly chased this up, listened to me rant incredibly patiently and all in all been an absolute pleasure to liaise with to resolve the problem.
Thank you Bettina!
Hannah Β· 26 February 2021
Agent replied
Hi Hannah, thank you for your kind words! Laura Carter, haart Ipswich
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5/5
GoogleOver our tenancy of just over a year, Jake from haart Ipswich was professional and responsive, and very helpful particularly as we were dealing with a very difficult and unresponsive landlord. Our queries and issues were dealt with quickly where involvement/correspondence with the landlord himself was not required, and we received our full deposit back :) Thank you!PositiveResponsiveness, Quality, Professionalism
GG Β· 20 June 2022
Agent replied Β· 19 June 2024
Hi there, thank you for your kind words about Jake, please to hear you are happy. Lara Stevens - Lettings
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5/5
GoogleStreamlined and easy brilliant help from james
Robert Β· 8 August 2026
Agent replied Β· 22 August 2026
Hi Robert - Great to hear you are happy with the service - Lara Stevens Residential Lettings
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1/5
GoogleVery worst agency.After following them continuously they mis something due to lack of staff a last they get the deposit from the customer and don't even refund to customer .Worst customer experience... don't use there service
Sadhana Β· 28 December 2025
Agent replied Β· 27 January 2026
Thank you for sharing your feedback with us. We're sorry to hear about your experience and assure you that this is not the standard we strive for.
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5/5
GoogleDarcey was very approachable and was prompt in answering all my queries. She gives us a quick update re our application. Every transaction done with her was amazing. Keep it up!
Chariz Β· 26 July 2024
Agent replied Β· 23 August 2024
HI Chariz, great to hear you are happy with Darcey and the service, Lara Stevens Residential Lettings
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5/5
GoogleI love Haart and I highly recommend using this brand. They're good, particularly Lara, Darcey, Nathaniel and James who have been patient through the process, answering my numerous questions and being very kind. Well done Team
Ebere Β· 20 April 2024
Agent replied Β· 19 June 2024
Hi Ebere, Great to hear you are happy with Darcey and the service, Lara Stevens Residential Lettings
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5/5
GoogleI donβt ever leave google reviews but felt I had to with just with how amazing Hayley was. Punctual, polite and super friendly. Nothing was too much trouble (even when I asked to walk to see the car park which was several flights of stairs!!)
Really knowledgeable about the area and wouldnβt hesitate to ask her to show us both around more properties. Thank you Hayley and thank you Haart. Jay Austin.
Justjaydance Β· 29 July 2019
Agent replied
Justjaydance, we are so happy to read such a great review about haart Ipswich!
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5/5
GoogleIpswich letting team has let my property in quick time with professional service . Specially thanks Lara for your hard working. Thanks Shannon for keep me updating with all documents required without any delay during the letting process, thanks James for your good suggestions.
LHZ Β· 17 April 2025
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5/5
GoogleGreat service I spoke to Neil Dubaney on the phone and we meet on a viewing of a property . Neil was very friendly and polite. 5 star rating very positive .look forward to meeting neil agin
Thank you Neil
Kind regards
Freddie Whiting
Freddie Β· 23 October 2023
Agent replied Β· 19 June 2024
Thanks for the great review Freddie. All the very best, Matthew Jaques - EA Sales.
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5/5
GoogleJake has been managing my property for a number of years and I have found him to be honest and reliable during this time.
He has a professional manner when dealing with clients.
Steven Β· 29 May 2024
Agent replied Β· 19 June 2024
Hi Steven, great to hear you are happy with Jake and his service, Lara Stevens Lettings
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5/5
GoogleDarcey was very friendly and helpful , she made our moving in application much easier by being there and helping in what we might not understand
Esnath Β· 23 September 2024
Agent replied Β· 23 October 2024
Hi Esnath, Thank you for your feedback and great to hear you are happy with the service :-) Lara Stevens Residential Lettings
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5/5
GoogleI would rate Jodie, the agent assigned to my property, very highly, as she is always quick to answer emails and answer the questions and concerns that come up including maintenance and other miscellaneous things. Overall I am also reasonably satisfied with the management by Haart.
My main 'management' complaint would be visits which have not been scheduled in advance: when these do arise, the visitors do apologize and give the option to reschedule, but it is a bit jarring nonetheless. I also think the ad for the property could have made the number of occupants of the shared house more clear, as this could have affected my decision to rent given the facilities and just overall size of the house.
Concerning the property itself, I am not sure of the extent of the involvement of Haart in the recent remodel and furnishing of the apartment but I would not say it is of the highest quality. However, the price of rent is very reasonable. The number of occupants in my shared housing seems a bit excessive for the facilities (small kitchen, including a very small refrigerator, 2 full bathrooms) for 5 occupants, but it has been manageable given our differing schedules. Again, the quality of the furnishings is not great, but I was quite pleasantly surprised to find the property was rented pre-furnished, so this hasn't bothered me. I am disappointed there is no real communal space, as these have been turned into additional rooms for rent, but I assume this has translated into a lower rent, as again, the rate was quite reasonable. However overall, the property itself does seem to be as advertised, and the appliances have all functioned well and I am confident Haart/Jodie would promptly address maintenance issues if they did/do arise.
I would say overall it isn't 5 star accommodation, but for the price, it has been a solid deal and I have been happy with Haart, and very impressed with Jodie's attentiveness.
Kevin Β· 29 May 2024
Agent replied Β· 19 June 2024
Hi Kevin, Thank you for your 5* rating, great to hear you are happy with Jodie and the service, Lara Stevens Residential Lettings
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