Trusted Agent profile · Ipswich, Suffolk

haart Ipswich reviews

★★★★★ Excellent

1,119 reviews across 3 platforms

Electric House Lloyds Avenue, Ipswich, Suffolk, IP1 3HT

Part of haart, see every office.

haart's office in Ipswich, Suffolk, at Electric House Lloyds Avenue, is rated 4.8 out of 5 across 1,119 reviews on three platforms, including 1,002 Google reviews rated 4.7. It won Platinum in The Trusted Agent 2026 awards, one of eight awards haart won in 2026.

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4.7 / 5

1,002

Reviews on Google

This office

Facebook logo

4.8 / 5

112

Reviews on Facebook

This office

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5.0 / 5

5

Reviews on View Agents

This office

Reviews may appear on more than one platform.

Awards

The Trusted Agent 2026 results for haart, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.

Reviews

Every review we hold for the Ipswich office, from every platform, shown as written. First names only.

5/5

Google

Terrell is very nice and patient and always solving all questions in time. Very good agent. I will recommend to my friends

William · 20 June 2023

Agent replied · 19 June 2024

Hi William, great to hear you are happy with the service :-) Lara Stevens Residential Lettings

3/5

Google

This letting agency has a great response and always answer the questions promptly. But for the tenants , please be careful when you are about to sign the tenancy agreement and there are important clauses you must aware. Communication with the Landlord will be with the agent and they are helpful. And also you have to pay insurance fees as an addition for the property which I haven't encounter before.

Shining · 20 June 2023

Agent replied · 19 June 2024

Thank you for your feedback. We're glad to hear you appreciate our prompt responses and helpful communication with landlords. We will take your comments on board regarding the tenancy agreement clauses and insurance fees to ensure transparency for all tenants. If you have any further concerns, please feel free to reach out to us.

5/5

Google

My partner and I can't thank Ipswich Haart's Hannah Turner enough. She was incredibly patient with me and my requests (helping me out after my last minute cancelling on her), extremely helpful on and off the phone, one of the most pleasant and polite people I have ever met and just completely reassuring. She did her absolute best to help my boyfriend and I find our first home and she went above and beyond. Everything is running fast and smooth all thanks to her devotion and professionalism. I was starting to get discouraged and turned off by the idea of using agencies but Hannah and Haart have completely changed my mind. I couldn't be more thankful or impressed. Thank you, Hannah. It's been an absolute pleasure.

Bessie · 21 June 2017

1/5

Google

Terrell Denton from har was very helpful with all my queries and the turnaround was very quick , was able to agree the let within two hours. **Update - Worst post checking service ever, they gave me flat without a proper viewing reason being covid restrictions , after moving in I found out only 70 % of the property was in living state and they take full rent for it, I got a furinshed property and but sofa and bed was broken ,taps were leaking , shower is broken. After complaiing to them continuoulsy from last one and a half month still they haven't fixed anything. My advise to all Never ever take a flat rent from them.

Deepanshu · 20 June 2022

Agent replied · 19 June 2024

Thank you for your updated feedback regarding the apartment. I will speak with the property management department and come back to you with an update. Lara Stevens - Lettings Manager

5/5

Google

As a first-time buyer, I don’t have a lot of knowledge or understanding about the process of actually buying a house. The support and advice I’ve receive from Haart has been reassuring and very welcomed. Corinne has kept regular contact about new properties that might be of interest to me and tailored her service to fit my needs. Although I am yet to find a property, I’m confident that we will be able to find one. I could not recommend Haart enough to anyone who is looking to buy a house, especially for first-time buyers who need the extra support.

Sarah · 20 June 2022

Agent replied · 19 June 2024

Hi Sarah, thank you for a brilliant review of the service received. Matthew Jaques - EA Sales.

5/5

Google

Terrell and Georgina have been amazing throughout the whole process. When I first enquired with Terrell about renting my property he was informative and on the ball throughout. He helped answer all my questions. Georgina has always been at the end of an email and answered every question I had so quickly. She has kept me informed and done everything for me so promptly. I couldn’t recommend Haart or Terrell and Georgina anymore! Massive assets to the company! Thank you again for all you have done and continuing to do

Jessica · 20 June 2022

Agent replied · 19 June 2024

Hi Jessica, great to hear you are happy with the service and especially Terrell and Georgina :-) Lara Stevens Lettings

5/5

Google

I have used Haart Estate Agents for the past ten years to let out my property for which they have been very efficient in finding tenants quickly so I don''t have a very long void between rental change overs. Their communication skills are excellent and I am kept up-to-date with any issues as and when they arise. Their fees are very reasonable and I am super happy with the level of service I receive. I give them 5 stars and would be happy to recommend. Extra stars if I could give them to Lara and Georgina who are a joy to work with and always bring a smile to my face. Keep up the good work guys.

Alison · 20 June 2022

Agent replied · 19 June 2024

Hi Alison, Lovely to read that you are happy with the service, you are always a pleasure to work with, Lara Stevens - Lettings

5/5

Google

My partner and I can't thank Ipswich Haart's Hannah Turner enough. She was incredibly patient with me and my requests (helping me out after my last minute cancelling on her), extremely helpful on and off the phone, one of the most pleasant and polite people I have ever met and just completely reassuring. She did her absolute best to help my boyfriend and I find our first home and she went above and beyond. Everything is running fast and smooth all thanks to her devotion and professionalism. I was starting to get discouraged and turned off by the idea of using agencies but Hannah and Haart have completely changed my mind. I couldn't be more thankful or impressed. Thank you, Hannah. It's been an absolute pleasure.

Amy · 12 February 2017

5/5

Google

Excellent service throughout, James is very professional

Michael · 20 May 2024

Agent replied · 19 June 2024

Hi Michael - Great to hear that you are happy with James :-) Lara Stevens Residential Manager

5/5

Facebook

KIRSTIE, Georgina, Alan, Laura, Lara, Henry, Hannah, Dan, Darren, Kate and the team have been fabulous throughout (Connor’s not bad either). A fantastic agent that I would not hesitate for one moment to recommend haart for lettings or sales in Ipswich or elsewhere. Thank you.

Connor · 20 March 2019

Agent replied

Thank you so much for your high rating!

1/5

Google

Disappointing experience from the start. They failed to log any of our info, or call us back, or communicate anything… and then didn’t show up at pre arranged appointment. Failed every step of the way so we won’t be proceeding with these agents… ever. Different staff had different excuses, but none seemed genuine. Avoid this company.

Dev · 20 April 2024

Agent replied · 19 June 2024

Hi Dev - Would you like to call ourselves to discuss further on 01473 226502 - Lara Stevens Residental Lettings

5/5

Google

Whenever I had issues or questions, I have received prompt response from agent (Georgina) in haart. They were following up, contacting landlord, and resolved problems very quickly. I am satisfied with the services agents in haart provided. All property issues are sorted out.

Anoushe · 24 November 2024

Agent replied · 8 December 2024

Hi Anoushe, Thank you for your feedback for Georgina ! Kind regards, Bettina - Property Management

5/5

Google

I’ve had a great experience with Haart but Georgina really stood out for me, she has been so helpfull, allways very quick to respond and she really went the extra mile for us! She’s made it possible for us to move in a few days early as we were really stressing out about having to vacate the old house, she was also so nice and kind! Thank you! Xx

Ioana · 20 June 2023

Agent replied · 19 June 2024

Hi There, Great to hear you are happy with Georgina and the service, Lara Stevens Residential Lettings

5/5

Google

Just wanted to leave a quick comment to praise Hayley Jones. Very professional, approachable and friendly nature. Such a pleasant experience to have been helped and guided by Hayley. Can only say that Ipswich Haart should be very proud of her. Thanks Hayley. Tony

Anton · 29 July 2019

Agent replied

Tony, thank you for the high star rating! Reviews like this give us motivation and help us ensure we provide high-quality care.

5/5

Google

Neil Duhaney and Hayley have done an exceptional job so far. I would recommend Ipswich Haart if one is viewing properties. Timely response, pleasant but most importantly great excellent quality work.

Peace · 20 June 2022

Agent replied · 19 June 2024

Hi Peace, Great to hear of your wonderful experience with us - Thank you for taking the time to review us. Matthew Jaques EA Sales

5/5

Google

Always pleased with the service I receive from the Ipswich Lettings team. They handle multiple occupancies for our company and the service we receive is second to none. It’s wonderful working with a group of professionals that are in complete unison. I really can’t speak highly enough of Haarts's. Tyron is always available and Georgina handles all the paperwork. Terrell ensures we get everything over the line. They are very thorough. Landlording made easy.

Des · 17 April 2020

5/5

Facebook

Connor was extremely helpful and friendly with helping us find our first ever rental property. We never felt pressured to make a decision. Every question no matter how bizarre Connor and the rest of the team were more than happy to help! Definitely reccomend!

Mandy · 1 July 2019

Agent replied

Thank you again for taking the time to let us know how we did. We hope you have a great day!

5/5

Google

After emailing asking if a certain property accepted cats as pets, Charles called me back, took all details and kept an eye open for suitable property's. Haart are the only company to show an interest in actually helping me find a home. Other companies have all just replied with a 'no sorry'. Even if I don't end up find a property through Haart I will still recommend them and try to use them in future. Thank you Charles.

Tracy · 12 February 2018

5/5

Facebook

I am so impressed with the Haart letting team based in Ipswich ... I would like to mention Jake Richardson in particular. Jake has been efficient, calm, friendly - and he has a sense of humour! 5 ⭐️ service!

Anita · 18 January 2021

Agent replied

Hi Anita, lovely feedback to hear about Jake :-)

5/5

Google

Rented with Haart Ipswich for over a year, Terrell Denton was always happy to help with any query making the moving in and out process very easy! Thank you :)

Heather · 20 June 2022

Agent replied · 19 June 2024

Hi Heather, great to hear you are happy with Terrell and the service :-) Lara Stevens - Lettings

5/5

Google

I recently had a house inspection with Damla, and she was fantastic! She was professional, approachable, and thorough, making the entire process smooth and stress-free. Damla’s friendly demeanor and attention to detail really stood out. Highly recommend her and Haart services!

RB · 1 December 2024

Agent replied · 8 December 2024

Hi There, Thank you for your kind feedback and great to hear you are happy with the service :-) Laura Carter, Property Management

5/5

Facebook

Currently going through the renting process with haart Ipswich. Very helpful staff especially Terrell shew me around the property and was very approachable and always got back to me with any questions I had. Can’t jay to move in thank you !!

Olivia · 11 November 2019

Agent replied

Dear Olivia Sefton-etheridge, Thank you for taking the time to leave us feedback. We are pleased to hear about your experience with us.

5/5

Google

⭐⭐⭐⭐⭐ I had a fantastic experience working with Shannon! They were incredibly professional, helpful, and made the whole process smooth from start to finish. Communication was always clear and timely, and they went above and beyond to ensure everything went perfectly. I couldn’t be happier in my new home, thank you for all your hard work and dedication! Highly recommend.

Shani · 29 May 2025

5/5

Google

I recently rented a property with Haart Ipswich and and would like to share our positive thoughts about the experience. Everyone at Haart have been very professional, responsive and very supportive throughout the process. Myself and my wife were quite impressed with the level of professionalism offered, very happy to see deadlines were met spot on, no delays whatsoever. Special Thanks to Lara for her continued support. I definitely recommend Haart Ipswich

Nicholas · 16 June 2020

Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.

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Questions about haart Ipswich

Has haart won any awards?

Yes. In The Trusted Agent 2026 awards: haart, Ipswich won Platinum; haart, Wembley won Platinum; haart, Lincoln won Platinum; haart, Doncaster won Platinum; haart, Bury St Edmunds won Platinum; haart, Clacton On Sea won Platinum; haart, Dartford won Platinum; haart, Romford won Platinum.

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