Trusted Agent profile · Ipswich, Suffolk

haart Ipswich reviews

★★★★★ Excellent

1,119 reviews across 3 platforms

Electric House Lloyds Avenue, Ipswich, Suffolk, IP1 3HT

Part of haart, see every office.

haart's office in Ipswich, Suffolk, at Electric House Lloyds Avenue, is rated 4.8 out of 5 across 1,119 reviews on three platforms, including 1,002 Google reviews rated 4.7. It won Platinum in The Trusted Agent 2026 awards, one of eight awards haart won in 2026.

Google logo

4.7 / 5

1,002

Reviews on Google

This office

Facebook logo

4.8 / 5

112

Reviews on Facebook

This office

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5.0 / 5

5

Reviews on View Agents

This office

Reviews may appear on more than one platform.

Awards

The Trusted Agent 2026 results for haart, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.

Reviews

Every review we hold for the Ipswich office, from every platform, shown as written. First names only.

5/5

Google

Thank You Hayley Jones, for taking the time to show us the properties in Ipswich. We appreciate you was vey professional, answer a lot of our questions, and when you didn't know you found out for us! A breath of fresh air, in a very competitive industry!! Thank you

Lea · 9 November 2019

Agent replied

Lea Thomas, we're so glad that we were able to go above and beyond your expectations!

5/5

Facebook

Connor was absolutely brilliant finding our new home. Unlike other agencies’ staffs, Connor kept a close contact with us and did everything to get all the difficulties sorted. He is punctual and a man of his word. Honestly speaking, I didn’t expect such a good service from a property agent.

Golam · 24 May 2019

Agent replied

We appreciate your positive review about your recent experience with us!

4/5

Google

Friendly service, Neil was polite to myself and the home owner who was present. He was informative and very professional in his approach. Thanks

Shirley · 24 August 2023

Agent replied · 19 June 2024

Thanks Shirley, we really appreciate the feedback. Many thanks, Matthew Jaques - EA Sales.

4/5

Google

It's been quite a difficult time end of last year and the last six months. I had a flood at my apartment and had to deal with some very difficult people and insurance companies. My letting agency, Haart have been great, but in the beginning there was a lack of instruction on what needed to be actioned in order to get the wheels in motion going. My case handler Laura Carter was great and even came to site to understand the repairs needed. I did have to project manage many things on site as it was a rented Property. Unfortunately some builders attitudes were a little lax but got there in the end.

Richard · 12 February 2020

5/5

Google

I have used Haarts Estate Agents in Ipswich to find a tenant for my son's property, who currently works abroad. They found a tenant very quickly and efficiently. After a period the tenants wanted to add another to the tenancy. I contacted Lara Stevens at Haarts who did a sterling job sorting everything out . The service we have received from Lara has been 5 star; the changes were made quickly and competently and the advice given to us has been extremely useful. I would certainly recommend the Lettings Department and in particular, Lara. She certainly knows her stuff regarding lettings. Thank you. Melanie Jones

Melanie · 12 February 2020

5/5

Google

I had a great experience. All my ohone calls were answered and I was given all the necessary information for a successful viewing. Terrell Denton met us at the apartment. He is a very honest person. He was straight forward with us and did not deny any negatives of the apartments when i mentioned them. He helped me make an informed decision about the apartments and did not pressure me into renting an apartment of his choice. It was as if a friend was helping me find a place rather than a stranger. Great experience. Thanks Terrell.

Christer · 12 February 2020

5/5

Google

Both Connor and Henry have been extremely helpful every step of the way whilst sorting out our tenancy. During the property viewing Henry was happy to answer any questions (no matter how stupid) and did not hurry us what so ever. It was an extremely pleasant viewing experience. Connor has gone above and beyond when dealing with us post viewing, finding out information and answers to questions as quickly as possible. He gave us a call or dropped us an email every so often to keep us in the loop (even when he had no information to feedback) which assures you that you have not been forgotten about and that you matter to them. Top notch customer service and genuinely nice guy to talk to. Would recommend Haart Lettings Ipswich and their team any day!

Alex · 12 February 2020

5/5

Google

Been using Haart to rent my property out for nearly a year now. Have to say they are all remarkably good at what they do. Special thanks to Nathaniel for his courteous and professional manner and keeping me up to date with what's going on, also Tyrell, Kirstie and Lara for keeping on the ball, chasing things up and leaving me to get on with life! If you're wondering whether or not to let this company take care of renting out your property, wonder no more. They can take care of everything from start to finish including all the legal stuff and any hassles that may occur. So very glad I decided to use them.

Simon · 12 February 2020

5/5

Google

Haart are most definitely a first class, professional letting agency. As a landlord, I have been let down by two previous agents, who incurred costs on my behalf without properly checking if work was really needed (e.g. replacing light bulbs and replacing smoke alarm batteries, not to mention clearly inflated charges.) Easy option every time and landlord pays. Lara and the team have re-established my faith! Tenants clearly understand their responsibility and this clarity keeps all parties happy. Excellent communication and advice. A relationship built on trust. I can highly recommend.

Adrian · 12 February 2020

5/5

Google

We are in the process of moving from one property managed by Haart to another property also managed by Haart in a different area. This move is very reluctant and has been a stressful prospect for us but Connor has been very helpful, approachable and considerate throughout. At times the office has been very busy and so things can move a little slower than hoped for but Connor has contacted us to advise of proceedings each step of the way. Massively appreciated! Thanks Haart :)

Arraius · 12 February 2020

5/5

Google

I actually nearly didn't go to see this property when looking on rightmove but I thought let me ring and ask about it. Spoke to Tyron Shelley who was very helpful. Arranged a viewing and yes he was right. The property was perfect. Then paperwork started which was very scarey for me as not that great with online forms but called Tyron and he helped me through all the links to complete forms. Has kept me up to date from day one and I am happy to say I will be moving in soon. Thank you Tyron for all your help.

Nina · 12 February 2020

5/5

Google

A big thank you to James for helping us find our dream home! Couldn’t recommend more!

Holly · 20 February 2024

Agent replied · 19 June 2024

Hi Holly, Great to hear you are happy with the service, Lara Stevens Residential Lettings

5/5

Google

Darch was very helpful and polite. Answered every question well to my satisfaction.

Mubeen · 20 April 2024

Agent replied · 19 June 2024

Hi Mubeen - Thank you for your kind feedback - Great to hear you are happy with the service - Lara Stevens Residential Lettings

4/5

Google

Very friendly service and offered great timely advice. I recommend Darcey from Haart.

Lee · 20 April 2024

Agent replied · 19 June 2024

Great to hear you are happy with Darcey and the service provided :-) Lara Stevens Residential Lettings

5/5

Google

Very professional and helpful agency, James was particularly accessible, kind, understanding, and was generally an awesome negotiator. I would happily work with them in the future.

Rachel · 20 June 2023

Agent replied · 19 June 2024

Hi Rachel, great to hear that you were happy with the service :-) Lara Stevens - Residential Lettings

5/5

Google

Would like to thank Neil Duhaney from haart Ipswich for his amazing help! Excellent communication and understanding! Wishing all the best to him and the team!

Tinka · 20 June 2023

Agent replied · 19 June 2024

Thanks for your great review Tinka. Many thanks, Matthew Jaques - EA Sales.

5/5

Google

We worked with Lauren on the purchase of a new flat. She was amazing. We work with a lot of estate agents and Lauren was by far the hardest-working and most pro-active person we have encountered. I'd happily recommend Haart and hope to use them again in the future.

Sanjiv · 29 July 2019

Agent replied

Dear Sanjiv Chadha, Thank you for taking the time to leave us feedback. We are very pleased to hear about your experience with us whilst purchasing your new property. We hope to see you soon!

5/5

Google

Haart in Ipswich were fantastic! They found us perfect tenants just before Christmas which they said they could do but which we thought unlikely. We already have them looking after our other property so we knew they were good but not that good. Well done Lara and her team!

Muriel · 29 July 2019

Agent replied

Dear Muriel Freeman, Thank you for taking the time to share your experience. We are delighted you are pleased with the service you received whilst letting your property.

5/5

Google

Thank you Luke Scannell from Haart Ipswich, you were amazing and provided us with an extremely friendly & professional service. Luke's communication was also second to none! I would highly recommend Luke to anyone! Thanks again!

TheSaxWalker · 20 June 2022

Agent replied · 19 June 2024

Thanks for the fab review. Many Thanks, Matthew Jaques - EA Sales.

5/5

Google

Prompt and very helpful responses, Darcy was especially patient and pleasant when being engaged.

Abbey · 21 March 2024

Agent replied · 19 June 2024

Hi Abbey, great to hear you have been happy with Darcey and the service, Lara Stevens Residential Lettings

5/5

Google

James from Haart is amazing he keeps in touch and informed he is so helpful. He continues to find properties that may be suitable he is a pleasure to deal with

John · 13 April 2026

5/5

Google

Jodie has been excellent. Great communication skills, prompt action and very helpful. I appreciate her help and professionalism. Kingsley

Kingsley · 22 November 2023

Agent replied · 19 June 2024

Hi Kingsley, Thank you for your kind feedback on Jodie! Kind regards, Laura Cullum - Property Management

5/5

Google

Very pleased with the service we received from Haart, from the initial enquiries through to setting up viewing. All the staff are helpful and very professional. Especially Corinne and Hayley Jones who was very helpful and patient when answering many questions, making the whole experience a lot easier.

Georgina · 29 July 2019

Agent replied

Dear Georgina, Thank you for taking the time to leave us feedback. We are very pleased to hear about your experience with us :) Corinne

5/5

Google

Jake swiftly resolved my problem with myself stupidly paying my rent twice. It was actioned very quickly and my refund is on its way back to me. Fast and friendly service as usual. Thanks Jake!

Kelly · 20 June 2022

Agent replied · 19 June 2024

Thanks for your fantastic review Kelly. Lara Stevens - Lettings

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Questions about haart Ipswich

Has haart won any awards?

Yes. In The Trusted Agent 2026 awards: haart, Ipswich won Platinum; haart, Wembley won Platinum; haart, Lincoln won Platinum; haart, Doncaster won Platinum; haart, Bury St Edmunds won Platinum; haart, Clacton On Sea won Platinum; haart, Dartford won Platinum; haart, Romford won Platinum.

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