Abbotts Countrywide Ipswich reviews

★★★★★ 5/5

Google

I am so much grateful for your excellent service, your employees are very professional and very friendly. I would like to mention the 2 we dealt with, Rhys who managed to give us all the information and broke it down to the end until we got to understand the two products you guys offer under renting. Being new to the country we didn't know the no deposit option, but he managed to explain it to us as well as the deposit option giving us the opportunity to choose which one we liked. He was patient with us, took us step by step. We would also like to mention Holly, for the job well done, her insights were very valuable to us as well as her expertise in the sense that we managed to understand the whole process, and she is also extremely responsive. You're the best guys, keep up the good work. Abbotts Team you have made our settling simpler as well as making our desire to have a place we call home easier. I just love the level of professionalism you have treating your clients fairly keep up the great work.

Jimmy · 31 January 2023

★★★★★ 4/5

Google

I have let my property through Abbotts Ipswich for a few years now and Damian and his team have helped things go smoothly ever since the start. They have dealt with the various issues that have arisen during this time and have always found a new tenant relatively quickly when needed.

Kevin · 10 December 2018

★★★★★ 1/5

Google

I had a very bad experience with this agency specially Holly and Reec. I had a viewing which was arrange by Holly and I drove 2hrs journey to view a apartment when we reached Holly had no keys for the apartment and made us to come to view in 1hr time and she promised she will show us in 1hr time however after a long wait she was unable to show us the apartment and promised us that in the following week she will do the video tour and send it over, guess what she came with a reply stating the apartment is no more available however she promised us a new property and advised us that since she will be going on holiday in next week Reec work colleague will assist us with further details on it and still Reec disappointed us full week giving different excuses. Very bad experience with this agency.

Andrea · 1 January 2023

★★★★★ 5/5

Google

Terrell is amazing and helped me a lot finding a place in Ipswich Highly recommended.

Katy · 23 February 2024

★★★★★ 5/5

Google

We were really impressed offered by Ryan Sheppard and the team when renting a property in a central Ipswich location. They kept us updated throughout the rental process and have been quick to react to any questions since we moved in. Highly recommend.

Paul · 30 March 2021

★★★★★ 5/5

Google

I was received here in the warmest way possible by Terrell Denton and he heard all my requirements towards a perfect house that I could possibly rent very patiently and offered me advice on the areas where it was suitable for me and my family to live. This estate agency has alott to offer and really flexible with the requirements and dates to move in.

SALMAN · 1 December 2023

★★★★★ 5/5

Google

Terell and Jasmine have been amazing with their service. We found our new apartment with their help, and they have communicated every step of the way. They explained everything so well, making the entire process smooth and stress-free. We highly recommend them for any future services and to our friends. Thank you, Terell and Jasmine!

Jinsa · 13 June 2024

★★★★★ 5/5

Google

Right from the start Ryan has been brilliant so helpful not anything was to much trouble and keep us up to date with everything professional all the way what a lovely man would 100% recommend Abbotts and Ryan to anyone

Lin · 14 March 2021

★★★★★ 1/5

Google

I am writing to confirm the withdrawal of our offer for the purchase of the above premises. From the outset your service has been nothing short of appalling, firstly you neglected to mention in any of your sale advertisements that this property is a 'listed building', you also didn’t mention that this premises is in a conservation area, the first we knew of these very important details was when our own solicitor informed us some weeks into negotiations! Your customer service is nonexistent, even today (like on so many previous occasions - for example last Thursday - no return call) (today is Tuesday) you haven’t returned my call. You have left me no alternative other than to seek a purchase elsewhere with a reputable agent. In order that others may be deterred, and not subjected to such a horrendous experience - which has resulted in a significant cost to me, I am sending a copy of this email to your head office to advise them how you run your branch!!NegativeResponsiveness, Professionalism

Dave82884 · 21 June 2022

★★★★★ 5/5

Google

I recently sold my parents house initially Paul Ward was my main contact he was brilliant, really helpful and knowledgeable. When he moved to another branch Leon and Nicole took over and I cannot fault them. I would recommend Abbott’s. My experience was excellent!

Teresa · 3 December 2019

★★★★★ 4/5

Google

Thank you Amie Swallow for your very professional, prompt service through a very long protracted transaction. You were always quick to respond to my queries which were many, and I felt I could rely on your good service.

Barbara · 21 May 2021

★★★★★ 5/5

Google

Daniel Patten gave me fantastic support in putting my flat on the market. He and the team have been super attentive and provided me with the means to move forward. What a cordial engagement. Abbotts are down to Earth and not all about shouting there expertise to everyone like other agents. Top marks!!

MonkeyTavern · 30 May 2024

★★★★★ 5/5

Google

Ryan was very professional with all his contact with us in relation to the letting from our initial approach, to inspection of house, listing and tenant finding. We will be happy to use the service again.PositiveProfessionalism

Michael · 21 June 2021

★★★★★ 5/5

Google

I am very happy with the service Abbott’s provided. Communication was outstanding. I will look to sell with the Ipswich branch in the future. A big thank you to Paul, Harry, Eva and Andrew for all of your hard work.

Patrick · 31 July 2019

★★★★★ 5/5

Google

With a few complexities associated with my recent purchase, the people I could rely on to keep me updated and to take ownership of issues to get them resolved, were Abbotts Countrywide Ipswich and in particular Leon Smy.

Andrew · 26 November 2019

★★★★★ 5/5

Google

My Partner and i have recently decided its time to move in together with out little boy, we have been in close contact with Ryan Sheppard throughout the process and are now in the final stages. Ryans work ethic has been like no other, he has jumped on every occasion to help the process go smoothly and has resolved all issues and enquiries promptly. 5* Employee and Company! Anyone looking for a friendly encounter with selling/buying or renting, i would highly recommend Abbotts Ipswich!PositiveResponsiveness, Quality, Professionalism, Value

James · 21 June 2021

★★★★★ 5/5

Google

I have recently been speaking with Ryan who I believe is new to his position, I have found him to be very sensible and professional when talking to him on the phone. It does make a pleasant change to talk with someone who genuinely listens and has a opinion and is not afraid to say it, he has recently helped myself with a problem and I now feel a lot more confident moving forward with his advice, cheers ryan.

Shane · 30 July 2021

★★★★★ 5/5

Google

I dealt with Ryan Shepherd as I wanted to leave tenancy early. He sorted everything out very swiftly by finding new tenants and liasing with landlord on my behalf. I would recommend.

Chris · 25 April 2021

★★★★★ 1/5

Google

Poor communication. Failed to disclose that my buyers, buyer, pulled out for 3 days and ignored my calls when I was trying to find out why we weren't progressing. They only called back after my buyer had resold his so they could give me 'good news'. Avoid

Rhys · 21 May 2024

★★★★★ 5/5

Google

I would like to thank Leon and the staff at Abbots Estates for a successful and smooth property purchase. They were always very helpful and went out of their way to deliver a truly excellent service.

Alan · 3 December 2019

★★★★★ 5/5

Google

Cleo was wonderful. Informative friendly and hopefully will find the house of our dreams.

Claire · 31 May 2023

★★★★★ 5/5

Google

Chris and his team were very helpful and responsive throughout the purchase.

Attila · 23 July 2023

★★★★★ 5/5

Google

Charlie was great. Polite and professional. Provided me with what I needed.

Gully · 30 June 2023

★★★★★ 5/5

Google

Damian and his team are a credit to the industry. Although not the cheapest agent, their superior knowledge of the Suffolk property market is second to none. Thank you for all your help, reassurance and assistance.

J · 10 December 2018