5/5
GoogleStaff polite helpful and very accommodating thank you to Jack and Leanne
Agent replied · 24 March 2026
Thank you for taking the time to leave us a review. We’re glad Jack and Leanne looked after you so well 😊 …
Trusted Agent profile · Ingleby Barwick · North Yorkshire
Verified
Michael Poole Ingleby Barwick reviews
★★★★★
1,267 reviews across 4 platforms
Myton Park, Myton Road, Ingleby Barwick, North Yorkshire, TS17 0WA
Part of Michael Poole, see every office.
Michael Poole's office in Ingleby Barwick, North Yorkshire, at Myton Park, is rated 4.7 out of 5 across 1,267 reviews on four platforms, including 981 Google reviews rated 4.7. It won Gold in The Trusted Agent 2026 awards, one of four awards Michael Poole won in 2026.
981
Reviews on Google
This office
42
Reviews on Facebook
Business-wide
5
Reviews on The Trusted Agent
This office
239
Reviews on Trustpilot
Business-wide
Reviews by type
What sellers, buyers, landlords and tenants say, where the review tells us who wrote it.
Sellers3 reviews
Huge thank you to the team for the service that I received in connection with the sale and purchase of our new home. The communication and customer service was ...Read all 3 from sellers
Buyers1 review
Karen is an excellent agent who gives outstanding service at all times. We have just purchased another property, and Karen once again was superb throughout the ...Read the review from buyers
About Michael Poole Ingleby Barwick
Michael Poole Estate Agents have had their prominent branch based at the Myton Park shops for many years now and have handled the sale and rental of literally thousands of properties in that time. They have a very experienced team handling the sale of homes ranging from apartments under £100,000 to large executive properties around £600,000.
Awards
The Trusted Agent 2026 results for Michael Poole, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Reviews
Every review we hold for the Ingleby Barwick office, from every platform, shown as written. First names only.
Google5/5
TrustpilotConsistent communication and fast sale transaction
I had the pleasure of having Tom McCaffrey and Ruby Townsend help me throughout the sale of my property. Their communication was excellent, making sure I was receiving updates with every step of the process, and they found me a buyer for the exact price I wanted very quickly. As I was unable to travel to the property due to busy schedule and personal reasons, the Michael Poole Team took care of everything on my behalf, making sure I received pictures I needed for the documentation process, doing the viewings, and providing the keys to the new landlord and going above and beyond anything I needed guidance or support on. My experience with the Michael Poole team has been excellent and I can only thank them for everything, highly recommend them.
5/5
GoogleFrom the first sensitive visit by Mark to value the property, through all the preparation, viewings and queries up to the final completion, we were very impressed by the care and attention given by the whole team. Mark, Helen and Tracy responded quickly to any queries we had, found a good buyer and maintained contact after the offer was accepted, unlike some other agents where you get passed on to a third party who does very little. We would definitely use them again!
Agent replied · 30 May 2026
Thank you for your kind words, it was a pleasure to be able to assist.
5/5
GoogleThe service we received from Helen, Mark and the team has been outstanding and is truly worth a 5 star rating. We would have no hesitation in recommending their services to anyone.
Agent replied · 30 May 2026
Thank you for your kind words, it has been a pleasure to work with you. We do hope you get settled in to your new home very soon. Also, thank you for the Lindt easter egg! Best Wishes Mark, Helen, Tracy, Sarah and Sue
5/5
GoogleHighly recommend Alia, she’s very reliable, knowledgeable, and excellent at what she does. I’ve used her services a few times now and have always been really happy with the results. Would definitely recommend.
5/5
GoogleMy husband and I highly recommend Ashton Stripp. We received excellent advice from Paul, who has a wealth of local knowledge and is both highly professional and friendly. Thank you Paul!
Agent replied · 8 June 2026
Thank you very much Julie!
5/5
GoogleHad a great experience from start to finish, from the viewing of the property to the communication inbetween purporting the property. Would like to thank Jack & Leanne for all there helping finding out forever home!
5/5
TrustpilotWe are so glad we chose Michael Poole…
We are so glad we chose Michael Poole to help with the sale of my mother’s property. David valued the property efficiently and effectively . The house achieved asking price within a week and Victoria was excellent at communicating with us every step of the way, she strikes the right balance of being professional but also friendly and approachable. We would certainly use Michael Poole for further property transactions.
5/5
GoogleWe were so relieved to have Sukhy helping us navigate the sale of our flat, especially as we were in a chain and under pressure to move quickly. The whole process could have been incredibly stressful, but Sukhy's calm and proactive approach made a huge difference. She was always quick to respond to any questions and concerns, and went above and beyond to keep things moving smoothly between all parties. We really appreciated her support and would highly recommend he
Agent replied · 17 May 2026
Dear Mario, Thank you for your five-star review and generous recommendation! We are thrilled to hear that Sukhy provided exceptional support during your sale process. It's our goal to make each transaction as seamless as possible, even under pressure. Your feedback is greatly appreciated and will be shared with Sukhy and our team. We wish you the best in your new home.
5/5
GoogleSukhy has been amazing from start to finish! Consistently providing relevant updates, clear and efficient communication, no pushy hard sell, just friendly genuine approach. It’s been a pleasure to work with her.
Agent replied · 17 May 2026
Thank you Leanna look forward to working with you on your next project.
5/5
TrustpilotThe service here is fantastic
The service here is fantastic. Right from Chris the valuer to all the office team arranging the details and viewings and in particular Helen who is a marvel at keeping you up to date and chasing solicitors. I'm so glad I went with Michael Poole. You really see the difference when you are purchasing from another agent. Highly recommended. You get what you pay for. Thank you team.
5/5
TrustpilotExcellent communication
Alisha was brilliant in keeping me updated throughout the process and was happy to deal with any queries whether by phone or email. An extremely smooth process!
5/5
GoogleScarlett has been lovely to work with and very helpful, would recommend and use in the future.
1/5
TrustpilotThis is the worst agent
This is the worst agent I have ever worked with. Supposedly acting for us, this estate agent, I feel, was dishonest and misleading….protecting a chain to our detriment (not informing us that they had the entire chain) . Ill advising and recommending that we fund unnecessary surveys and ,I suspect , sharing privileged information to prospective buyers. In my opinion they were unprofessional, dishonest, bad communicators and the only agent I have ever known to charge for photographs and their own failures!
5/5
GoogleThis house sale was our fourth and Paul is the best estate agent we’ve ever used. His communication was on point and kept us updated throughout the process, even when there wasn’t much to update on, which we found reassuring. Paul’s efficient communication definitely helped the process and kept the solicitors on track. The whole process was fairly stress free for us and with Paul’s guidance we were able to sell our property and complete within 8 weeks. We highly recommend Paul to anyone wanting to sell or buy property.
Agent replied · 8 June 2026
Hi Bethan, thank you very much for your kind review. It was a very smooth sale and I thoroughly enjoyed getting it through quickly. I wish you luck with your future project :)
5/5
GoogleExcellent customer service from Eda who arranged and provided a viewing for us. Although this house wasn’t for us, Eda provided information on other properties locally that might suit our requirements and was professional at all times. We are hopeful Eda might find us our next family home!
Agent replied · 9 August 2026
Hello Rachel, Thank you for such a thoughtful review. … More
5/5
GoogleWe can't fault Bella - I didn't think it would be important to have an estate agent that is contactable 24/7 but it was vital towards the end of our house sale process. We switched from another estate agent and noticed an instant difference with Ashton Stripp. They had a real drive to sell our house for us and their communication was brilliant. Thank you!
Agent replied · 8 June 2026
Thank you very much for your kind review Lizzie. I know how hard Bella worked for you all and we were delighted once you had completed !
5/5
GoogleGreat team and great service. Always happy to help and guide where needed. Can recommend Helen and her team emphatically.
Agent replied · 30 May 2026
Thank you so much for your positive review, our team were really happy to help you in the purchase of your new property.
5/5
TrustpilotMichael poole sold our house within 5…
Michael poole sold our house within 5 days,and whenever we had problems with our solicitors or similar they were there to help us out. A big thank you to Helen Nicholson we don't know what we would of done without you. Mark and Christine White.
5/5
GooglePaul went above and beyond the normal expectations that you would have for an estate agent both in terms of service but also his excellent communication with all parties involved in the sale and purchase of a property. I wouldn’t hesitate to recommend his services, both as a buyer and a seller!
Agent replied · 8 June 2026
Thank you John, it was fantastic to act for you on the sale and assist with the purchase :)
5/5
GoogleAdrian is a true professional and solutions oriented. Was very pleased working with him and should highly recommend. Thank you for all your help with the purchase! Nadia
Agent replied · 23 May 2026
Thanks for the positive feedback Nadia, I hope you have settled in to your new apartment and hopefully we will have some sunny days soon so you can enjoy your amazing balcony.
5/5
TrustpilotI had a great experience in purchasing…
I had a great experience in purchasing a property with Michael Poole. Ruby was extremely helpful with perfect communication skills. Thank you.
5/5
GoogleGreat personal service. Kept ahead of all aspects of the purchase. Shout out to Leanne.
5/5
GoogleJack and Leanne were always very helpful and friendly. They answered all our questions are most importantly always responded to emails/ phonecalls. Both were fantastic throughout! Would highly recommend these 2
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Questions about Michael Poole Ingleby Barwick
What do sellers say about Michael Poole Ingleby Barwick?
3 reviews from sellers, rated 5.0 out of 5 on average. For example, Joanna wrote: "Huge thank you to the team for the service that I received in connection with the sale and purchase of our new home. The communication and customer service was ..."
Has Michael Poole won any awards?
Yes. In The Trusted Agent 2026 awards: Michael Poole, Ingleby Barwick won Gold; Michael Poole, Billingham won Platinum; Michael Poole, Yarm won Gold; Michael Poole, Redcar won Trusted Agent.
