Every review we hold for the Ingleby Barwick office, from every platform, shown as written. First names only.
★★★★★ 5/5
GoogleAbbey showed us around a property for a viewing. She was hands down the best estate agent we have ever had. She was incredibly knowledgeable about propeerties and the local area, and fair minded. Despite not knowing the property she gave us some great thoughts which guided our thinking and helped reassure us about our questions. What a fab agent!
A · 15 June 2026
★★★★★ 5/5
GoogleOliver was efficient and very helpful in renting out my property in Ingleby Barwick. I would have no hesitation in the future , of using Oliver again, as the whole process from start to finish was excellent.
Anthony · 23 November 2025
★★★★★ 5/5
GoogleI want to say huge thanks to Sukhy Dhillon who worked tirelessly to get our purchase over the line. Couldn’t recommend her more!
Sarunas · 17 May 2025
Agent replied · 17 May 2026
Dear Sarunas, We are immensely grateful for your five-star review and kind words. My dedication to ensuring a seamless purchase experience is a testament to our commitment to service excellence. Thank you for choosing us, and we look forward to assisting you again in the future! Warm regards, Sukhy
★★★★★ 5/5
GoogleAlia is very professional, connected and conscientious. She goes beyond the average agent and kept us updated regularly with honest insight. Highly recommend.
G · 14 May 2025
Agent replied · 14 May 2026
Thank you so much - that really means a lot! I’m so glad I could keep you in the loop and make things easier along the way.
All the best,
Alia
★★★★★ 5/5
GoogleScarlett at the Prenton Office was so helpful throughout my process of buying my property. Lovely touch of a new home card, key box and keyring :)
Natalie · 15 February 2026
★★★★★ 5/5
GoogleWe recently sold our house with Michael Poole estate agents and we could not fault the service we received. Leanne and Stacey were incredibly helpful throughout the whole process, keeping us updated on a regular basis. I would thoroughly recommend Michael Poole (Ingleby Barwick) estate agents .
Brian · 22 May 2024
Agent replied · 28 October 2023
Thank you, Brian. We appreciate you leaving this lovely review for us :)
★★★★★ 5/5
GoogleThe best estate agents in the area! Realistic valuations, friendly staff and help from marketing to completion. Ella is brilliant, friendly, positive and kept me informed every step of the way. Shout out to the branch manager Tom too, his advice and knowledge on property prices in the area is invaluable. Would highly recommend!
Jenny · 20 May 2025
★★★★★ 5/5
GoogleI think is the first time that I feel that an agency actually cares about tenants and making their experience as easy and nice as possible. Excellent service from Pierce and Adrian!
Guillermo · 9 May 2026
Agent replied · 23 May 2026
Thank you so much for the wonderful review! As a local family business, we truly care about the people in our properties, so hearing that you feel supported means the world to us. Pierce and I really enjoyed helping you get settled, and we’re always here if you need anything. Welcome to the neighborhood!
★★★★★ 5/5
GoogleAfter having an extremely slow period of trying to sell my flat with viewings but no offers for months, we moved to Clint who explained the issues straight away and with some expert advertising and marketing got the flat sold on the first offer! His communication throughout was excellent and having a single point of contact really helped simplify what can already be a daunting process. Highly recommended!
Alex · 9 June 2025
Agent replied · 9 June 2026
Thank you so much Alex, really appreciate your feedback, it was a pleasure working with you guys
★★★★★ 5/5
GoogleClint was great. Brilliant and honest communication throughout the entire process! Sold our house after a single day of viewings!
Tom · 9 June 2025
Agent replied · 9 June 2026
Thank you so much Tom, it was a pleasure helping your beautiful family move. Good luck and see you on moving day!!
★★★★★ 5/5
TrustpilotI have had a lovely friendly service…
I have had a lovely friendly service with micheal Poole, i used the Guisbrough branch and Alisha was just brilliant!
I would highly recommend this estate agents.
Holly · 5 February 2026
★★★★★ 5/5
GoogleEveryone at Michael Poole Ingleby Barwick were really helpful from start to finish with the purchase of my first home. Would definitely recommend them, thanks again
Ryan · 23 March 2025
Agent replied · 10 December 2024
Thank you so much for your kind words! We’re thrilled to hear that you had a positive experience with our team at Michael Poole Ingleby Barwick. It was our pleasure to assist you throughout the process of purchasing your first home.
★★★★★ 5/5
TrustpilotVery impressed with Michael Poole’s…
Very impressed with Michael Poole’s letting team. A special thanks to Sarah for wise and appropriate advice and finding some lovely tenants. Would recommend Michael Poole without hesitation and I’m sure I’ll be using them again in the future! Mhorag
Mhorag · 9 October 2025
★★★★★ 5/5
TrustpilotSarah has been brilliant!!!
Sarah has been brilliant!!!! So helpful and patient with me as being a first time private tenant, can't praise her enough.
Customer · 24 March 2026
★★★★★ 5/5
GoogleI have absolutely no words but AMAZING and FANTASTIC re Allison Dalrymple of Property Personnel. Allison contacted me in November 25 re a job opportunity.. within half an hour I had an interview lined up… Although I didn’t get the position …
Rachel · 11 February 2026
Agent replied · 11 May 2026
Good evening Rachel,
Thank you very much for your lovely review, we really appreciate you taking the … More
★★★★★ 1/5
TrustpilotPoor service
Booked an appointment 3 weeks in advance for a valuation and they didn't turn up. They said they'd doubled booked as they were changing over computer systems. This was even though they'd sent us an email that morning reminding us of the appointment.
David · 24 September 2026
★★★★★ 5/5
GoogleI have just had an offer accepted on a house . I worked with Ellie and she was lovely, helped me organise my viewing around my night shifts and has been very happy to help no matter what.
Ellie was lovely to work with and everyone at the office has been a delight when I have spoken to them.
Misha · 15 July 2023
Agent replied · 15 July 2026
Hi Misha! Thank you so much for taking the time to share your experience with us. We are very lucky to have Ellie as part of fab Heswall team.
★★★★★ 5/5
GoogleWe used Michael Poole to sell our house and they were amazing throughout the whole process. I would highly recommend them and wouldn’t hesitate to use them again in the future.
Special thanks to Leanne and Derek!
Jenwar28 · 8 October 2024
Agent replied · 25 November 2023
Thank you, Jenwar! We appreciate the time you took to leave us some lovely feedback.
★★★★★ 5/5
GoogleThe customer service from Stacey and Leanne is second to none. We have bought numerous houses from them now and definitely would again, highly recommend!
Joe · 23 March 2025
Agent replied · 23 August 2024
Thank you so much, Joe! We’re thrilled to hear that Stacey and Leanne have consistently provided you with top-notch service. Your continued trust and recommendation mean the world to us. We look forward to assisting you with any future property needs!
★★★★★ 5/5
GoogleThank you Key property consultants -Penge branch for moving us in .The flat is amazing ,and the team is absolutely profesional and helpful.We are more than happy choosing you and will highly recommend. Ope and Amira were brilliant ,helping us to set our new home ,and make it warm and comfy.
Daniel · 31 May 2025
★★★★★ 5/5
GoogleWe bought our dream home with Jack and Leanne. They were fantastic throughout. They even went above and beyond when we had queries with our sale that they weren’t even dealing with. I hope we won’t be moving again but if we did I would definitely consider them for the sale.
Tara · 25 July 2026
★★★★★ 5/5
GoogleLearned was amazing, kept me in the loop the whole time and made one of the most stressful times in life go smoothly.
I would definitely recommend using this offer.
Gareth · 23 December 2025
★★★★★ 5/5
GoogleWe recently joined Krispy house to list our properties and have already seen enquiries coming in. We also let two properties through them, which is an excellent result for such a young start-up. Chris was very helpful and guided us though the process of listing our properties. Highly recommended and can only get better as they go along.
Elda · 4 July 2023
Agent replied · 4 July 2026
Thank you for your review.
★★★★★ 5/5
GoogleJack and the team kept us up to date with the purchase of our new property and were always happy to help
Callum · 27 February 2026
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.