Beresfords Ingatestone reviews

★★★★★ 5/5

Trustpilot

Beresfords was recommended to me by a…

Beresfords was recommended to me by a friend and indeed they did not disappoint. The staff was very good in informing me every step of the way with the marketing process, always available either in their office and responding quickly to my email enquiries. Finally my property was let out within three weeks which was above my expectations and an excellent result.

Emilia · 4 October 2026

★★★★★ 5/5

Trustpilot

Thumbs up to Jazmin in charge of visit bookings

Jazmin has been great with the booking emails. She always send a reminder at least 5-6 weeks prior and when I've needed to reschedule, she has been able to work with my plans.

Oluwatosin · 26 May 2026

★★★★★ 5/5

Google

Thanks to Stacey Gill at Beresfords Ingatestone, who is simply excellent, providing a first-class service. Stacey listened to my requirements (so refreshing) and motivated me to view and find a perfect property in no time at all. Highly recommend this agent.

Julie · 16 March 2026

★★★★★ 5/5

Trustpilot

Barbara was professional and friendly…

Barbara was professional and friendly and made me feel at ease in my home.

Dee · 22 September 2026

★★★★★ 5/5

Google

I couldn’t recommend Beresfords enough, from enquiry to exchange and beyond the level of service has been second to none. Joe is a credit to the company and made our experience of purchasing our first home memorable.

Harry · 15 April 2026

★★★★★ 1/5

Trustpilot

Tried numerous time to book a viewing…

Tried numerous time to book a viewing with this company. Beresford. But they insist that I cannot unless I use their own mortgage advisor / broker. They constantly want to upscale me with their services. Rather than focus on what I am asking for. So hit a brick wall . Cannot view the house to make an offer on it. Time wasters.

John · 22 September 2026

★★★★★ 5/5

Trustpilot

Efficient and helpful

Jazmin was efficient and helpful in dealing with various checkout and maintenance issues leading up to the arrival of a new Tennant. She responded quickly to my various questions and kept me informed of progress.

Paul · 23 April 2026

★★★★★ 5/5

Trustpilot

Rylie is very helpful and knowledgeable…

Rylie is very helpful and knowledgeable about the local rental market and has made the experience of renting my property extremely straightforward and stress free. Thank you Rylie.

Nicholas · 26 May 2026

★★★★★ 5/5

Trustpilot

100% experts

I recently moved into my new home with the help of this exceptional letting agency, and I’m incredibly grateful for the smooth and professional service I received.A special mention goes to Lauren T, who made the property viewing process so seamless. She was knowledgeable, approachable, and took the time to address all my questions, making me feel confident about my decision.I’d also like to thank William and Ella, who were amazing in handling the documentation and other administrative matters. They ensured everything was completed efficiently, kept me updated throughout, and made what could have been a stressful process feel completely manageable.The entire team was friendly, responsive, and dedicated to providing excellent service. I highly recommend them to anyone looking for a reliable letting agency. Thank you, Lauren, William, and Ella, for making my move such a positive experience!

Pavithra · 18 December 2024

★★★★★ 5/5

Trustpilot

Best Service

I recently had the pleasure of working with Beresfords, and I wanted to share my feedback. My experience was excellent, particularly due to the professionalism and support provided by Natasha Haywood.Natasha was attentive, knowledgeable, and always available to address my queries throughout the process. She ensured everything went smoothly and kept me informed at every step. Her friendly and professional approach made the entire experience stress-free and enjoyable.Thank you for providing such outstanding service. I will definitely recommend Beresfords to others and would be happy to work with you again in the future.Kind regards,Anwar Hussin

Anwar · 13 December 2024

★★★★★ 5/5

Google

I’ve been watching strictly, so in line with their scoring, it’s a 10 from Ken for Lauren and her colleagues for selling my late mother’s property. Lauren was mainly responsible for keeping me up-to date with what was happening and chasing …

Ken · 16 January 2026

★★★★★ 5/5

Trustpilot

**Review for Amy from Beresfords…

**Review for Amy from Beresfords Property Inspector - 5 Stars**⭐⭐⭐⭐⭐I recently had the pleasure of working with Amy from Beresfords for a property inspection, and I couldn't be more impressed with her professionalism and expertise. From the moment we connected, Amy was incredibly responsive, answering all my questions with patience and clarity.During the inspection, Amy demonstrated an exceptional eye for detail, meticulously going through every nook and cranny of the property. She provided valuable insights about potential issues and how they might affect the property's value. Her thoroughness gave me peace of mind, knowing I was making an informed decision.What stood out the most was Amy's ability to explain complex terms in an easily understandable way. She took the time to walk me through her findings, ensuring I fully grasped the condition of the property. It's clear that she is passionate about her work and genuinely cares about her clients' interests.Furthermore, the report I received afterward was well-structured and comprehensive, including clear photographs and detailed descriptions. It was a fantastic resource that made it easy to reference later.Overall, I highly recommend Amy from Beresfords for anyone in need of a property inspection. Her professionalism, expertise, and dedication to her clients truly set her apart. Thank you, Amy, for making this experience so positive!

Fanthaisticks · 13 November 2024

★★★★★ 5/5

Trustpilot

Thank you, Ella Xx

Ella was excellent throughout my tenancy referencing process. She made everything completely smooth, was always available to answer my questions, and ensured it was a pleasant experience from start to finish. Highly recommended, extremely helpful, and friendly!

InPost · 10 October 2026

★★★★★ 5/5

Trustpilot

Fantastic service!!

Abbie was fantastic on her house inspection today. She was prompt on time and very professional. Thank you Abbie look forward to dealing with you again in the future!

DC · 24 April 2026

★★★★★ 5/5

Google

Many thanks Lauren at Ingatestone for your concientious and dedicated work. Between you, us and our selling agent we all worked together keeping the solicitors on their toes and acheiving completion in record time! A new chapter in our life begins!

Toni · 16 January 2026

★★★★★ 5/5

Trustpilot

Best Letting Service

I have been with Beresfords for 5 years renting as a tenant and always had prompt support from them as they managed the property. Recently I have had serious medical issues and on discharge from hospital I was informed that the landlord was no longer going to rent out the property due to their own personal reasons, this for me could not have come at a worse time. Debbie Barnes from Beresfords was nothing short of amazing as she reassured me that they would find another suitable property in the timescale given she displayed empathy and genuine understanding for my situation. She then seeked out a landlord with a property in my complex and made a move possible. Not only was the property and upgrade of my current one it was far more suitable for my personal needs. Then Christine Sorrell took over and managed all the paperwork, what was great about this experience was the level of communication from Christine, she followed up with emails so I was constantly aware of how the proccess was going, this left me with zero anxiety and reassured. From start to finish I was in a new property within 6 weeks of being informed my current tenancy was going to end. I cannot thank Debbie and Christine enough as they really helped me through a challenging period of my life, finding a suitable property, updates throughout. The reassurance given when leaving my previous property has been managed effortlessly also. If I have to move in the future I will only use Beresfords Lettings from now on, no other company is this good!

Matt · 29 October 2024

★★★★★ 5/5

Trustpilot

Jazmin Jaycock was extremely helpful…

Jazmin Jaycock was extremely helpful with checkout when my tenants had left the property. Answered any questions I had and helped me quickly and throughly.

Pela · 21 May 2026

★★★★★ 5/5

Google

I cannot recommend buying a house via Beresfords Ingatestone( and in particular Joe Pammen ) enough. We were quite lucky with our transaction, but on the occasions where there were a few complications, Joe was fantastic at keeping in contact with us and seller, and went above and beyond to make sure that everything happened smoothly. We viewed several houses and found Joe to be the most helpful with the perfect balance of showing us around and letting us explore ourselves. A fairly stressfree experience from start to finish , thanks to Joe

Charlotte · 22 October 2024

★★★★★ 5/5

Google

From the moment I walked through the door.. not wanting to sale my home. I just burst into tears.. & that’s when I met Joe… for the first time.. he treated my with so much kindness & respect..& I can’t thank him enough for that. And from then on. Paul or Joe was always on hand.. to guide me on.. what my next steps was.. I found them both to be…very helpful, knowledgeable & professional… from start to finish

Janet · 4 November 2024

★★★★★ 5/5

Trustpilot

A Star is Born ! Brilliant Service at Beresfords

We have never let a property before.We walked in off the street and were met by Charlie Richardson.He suggested a flat which turned out to be beautiful and which we have agreed to taking.What we liked especially about Charley was not only that he was so personable but he explained everything with great clarity and respected the fact we were novices never assuming that we knew everything about the procedure.He is a young person with a lovely manner.In short Beresfords are truly fortunate to have such an outstanding employee.Paul and Nicola

Paul · 26 September 2024

★★★★★ 5/5

Trustpilot

Excellent service by Hanna Grant.

My wife and I have been landlords of a property that has been fully managed by Beresfords. ( No 14 @ RM3 7UD ) for the last seven years. Our confidence with Beresfords was recently revived whilst dealing with Hanna Grant. She has that enviable ability to be professional yet balanced with a very friendly manner. Thank you Hanna. We wish her every success in her career as she is a great asset to Beresfords..

Brian · 5 December 2024

★★★★★ 5/5

Google

I couldn’t have asked for a better experience selling my property! Lauren kept me updated at every stage, handled viewings professionally, and made sure I felt confident throughout the process. Their personable approach and hard work really stood out. Highly recommended

Debbie · 16 December 2025

★★★★★ 5/5

Trustpilot

Tenancy Check Out- Charlotte

We have just moved out of the flat we rented for 2 years, Charlotte was our point of contact throughout the process and has been amazing! She was at the end of the phone to answer any questions and give advice, she has been super helpful at a stressful time!

Remi · 19 September 2025

★★★★★ 5/5

Trustpilot

Great service

My fiancée and myself would like to thank Beresfords and all their letting consultants who were involved in finding us our beautiful flat. A special thank you to Debby, Jack, Joe and Christine amongst others for all their hard work and dedication. They are doing a brilliant job and we would definitely like to recommend Beresfords to anyone looking for a property to rent or to buy. Thank you again for all your support and assistance. From Yogesh & Veroshka.

YOGESH · 4 September 2024