Trusted Agent profile · Ilford, Essex

haart Ilford reviews

★★★★★ Excellent

1,034 reviews across 2 platforms

184-188 Cranbrook Road, Ilford, Essex, IG1 4LU

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haart's office in Ilford, Essex, at 184-188 Cranbrook Road, is rated 4.8 out of 5 across 1,034 reviews on two platforms, including 1,012 Google reviews rated 4.8. It won Platinum in The Trusted Agent 2026 awards, one of eight awards haart won in 2026.

Google logo

4.8 / 5

1,012

Reviews on Google

This office

Facebook logo

5.0 / 5

22

Reviews on Facebook

This office

Reviews may appear on more than one platform.

Awards

The Trusted Agent 2026 results for haart, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.

Reviews

Every review we hold for the Ilford office, from every platform, shown as written. First names only.

5/5

Google

Thanks to Ridwan Hanif & Especially Helen Lines for the service provided with the sell of my property .. Ridwan drove the seller/myself and buyer to negotiate and get the deal done .. choose a in house legal firm recommended by himself that went very swiftly with the sale progression by Helen lines as they all communicate with each other to get the completion done .. cant thank you both enough for all your help and professionalism .. simply very experienced in there fields .. if ever in the area selling a property you will be my go to people Kind Regards Danny Janda / Belmont Rd

Danny · 28 October 2020

Agent replied

Dear Danny Janda, Thank you for taking the time to leave us feedback. We are delighted you are pleased with the service you received whilst selling your property. We always love to hear from our customers, especially with such great feedback. We wish you all the best and hope to speak to you again in the future. haart Ilford estate agents

5/5

Google

💯 % Top class service from the 1st initial meeting to the full completion of the property We had 2 Agents round to value and look to sell our property the reason we choose Haart was because of the time Gero took to present Haart’s services to us (no sales patter) Gero took a great interest in the property, knew is stuff, we was sold on Gero The other agents was in and out in 5 minutes Gero has worked so hard on finding a buyer, to selling the property and saw I through to the end when we Exchanged and Completed Today Gero kept us upto date every step of the way by calling and emailing It’s been difficult selling a property in these unprecedented times with Covid19 but doable I wouldn’t hesitate in using Gero and Haart’s services in the future THANK-YOU FOR SUCH A SUPERB SERVICE Alan, Sarah & Jackie

Sarah · 28 October 2020

Agent replied · 28 October 2023

Dear Sarah Louise Tabor, Thank you for taking the time to leave us feedback. We are delighted you are pleased with the service you received whilst selling your property. We always love to hear from our customers, especially with such great feedback. We wish you all the best and hope to speak to you again in the future. Also send my regards to Alan! All the best Gero haart Ilford estate agents

5/5

Google

⭐️ ⭐️ ⭐️ ⭐️ ⭐️ Haart is one of the best and efficient Estate agents I have dealt with. Gero was my sales agent who was vey professional and polite, yet friendly from the start throughout to the completion of the sale of my property. He kept me informed of every progress of the sale despite the sudden outbreak of the pandemic. I was very impressed with his positive attitude and good mannerism and I would highly recommend Gero and his team to anyone. It was a pleasure doing business with you. Thank you Gero!😊

Renji · 28 October 2020

Agent replied · 28 October 2023

Dear Renjith, Thank you for taking the time to leave us feedback. We are delighted you are pleased with the service you received whilst selling your property. We always love to hear from our customers, especially with such great feedback. We wish you all the best and hope to speak to you again in the future. All the best Gero haart Ilford estate agents

5/5

Google

Amazing service from valuation through to completion. I can't praise Haart, Ilford highly enough. Special thanks to Gero and Bhupinder on the sales side and to Lauren for taking it through to completion. Brilliant team!

Alison · 8 November 2024

Agent replied · 8 December 2024

Thank you for your lovely feedback Alison, it was a challenge to say the least but we got there in the end. Thank you for all your patience and trust in us! We appreciate clients like you. We wish you all the best for the future. Lauren and all the team at haart Ilford

5/5

Google

Bhupinder from Haart is helping me find the right property and based on my experience so far I highly recommend him. What’s most commendable is his dedication to work and considerate nature towards both the buyer and seller. He strives to bring transparency in the process and keeps both the parties informed at each step. Thanks Bhupinder

Sumit · 29 August 2023

Agent replied · 28 October 2023

Appreciate the amazing 5 star review, thank you and all the best. Bhupinder haart Ilford

5/5

Google

We recently had the experience of working with Haart Estate agents when we purchased a property through them. Jazz Rai was very professional, she always responded to our queries promptly and offered good advice throughout the process. Overall a smooth experience.

Saira · 26 July 2024

Agent replied · 25 August 2024

Thank you Saira for the 5 star review, wish you all the best in your new venture :-) Jazz and the haart Ilford team

5/5

Google

Lauren and the whole team at the Hart Ilford office were mega patient and proactive throughout the whole process. I can only thank them for their hard work to get the chain over the line. Thanks again.

John · 13 March 2026

Agent replied · 13 April 2026

Hi John, Thank you for the review, we really appreciate it. This was not the easiest chain to progress haha. So happy we got their in the end! Kind Regards Lauren @ haart Ilford

5/5

Google

Having sold my home through Haart's Ilford Branch, I'm delighted to recommend Bhupinder Singh Digpal. He has an excellent knowledge of the housing market, is reliable and courteous and has been very helpful during my property search. He's part of a great team there.

Rachel · 22 May 2024

Agent replied · 21 June 2024

Dear Rachel, thank you so much for leaving an excellent review. It's been a pleasure dealing with you. Bhupinder and the haart Ilford team.

5/5

Google

It was really great experience with Haart, i would like to thank Marvellous Awazi, to secure a rental property on time to move to great home. It was pleasant conversation with her on the first meet and to deal with someone who was not only professional but also nice person to talk with. I was guided step by step how to move further and finish the things on time.

Chalapathi · 22 June 2022

Agent replied · 21 June 2024

Good morning, Chalapahi, Thank you so much for your kind words- it was my pleasure to help. Please feel free to reach out in future. Marvellous Awazi- haart Ilford lettings

1/5

Google

I am extremely disappointed with my experience with Haart. The issue began when I specifically asked if the property had a kitchenette, and I was told "Yes 🙂" when it clearly did not. This shows a lack of proper property inspection and transparency. Using terms like "house share" or "ensuite" would have clarified the situation, but instead, I was misled from the start. Additionally, you failed to disclose that the other property was subject to an early leaver, a critical detail that I would have declined upfront to avoid wasting time and waiting for my holding deposit. To make matters worse, the information provided during the last viewing was inaccurate, with misleading details in your email about the property. I spent money for cabs to go and come back from these waste of time viewings and took time off work for noting. Izel claim to have helped me is absurd when the assistance provided was based on incomplete or incorrect information. If withholding key details and misleading clients is your version of help, I want no part of it. This wasn’t an issue of things being "out of your hands"; it was a clear lack of knowledge or willful neglect to provide me with accurate information. Simple as that!

Linda · 4 December 2024

Agent replied · 8 December 2024

Hi Linda Thank you so much for your kind review Appreciate it Izel Ok, Ilford Lettings

5/5

Google

I have been using Haart Estate Agency for over 5 years now. I am very pleased with the services being received at the Ilford Branch. Nabil is my first contact at the branch, he was approachable, and very knowledgeable about the rental market, always willing to help me. I have known him for over 5 years now.

Sivathasan · 30 July 2023

Agent replied · 28 October 2023

Hi Siva, Thank you for your 5* feedback and kind words, this means a lot. Nabil Ahmed- Branch Partner - haart lettings

5/5

Google

Me and my wife would like to thank Helen Lines our sale Progressor for keeping us updated throughout this very stressful time. Helen held it all together throughout the process linking with the estate agents and solicitors in our chain. We can't say it was a smooth process but without Helens excellent communication with us it helped us keep our sanity! Than you so much.

Paul · 28 October 2022

Agent replied · 28 October 2023

Dear Paul, thank you so much for this 5 star review. It has been our pleasure assisting you with the sale and we wish you all the best for the future. Take care from haart Ilford Sales Team

5/5

Google

Jazz Rai has given us fantastic support right from the start and throughout the whole process. Always available and quick to return calls with information requested, even on her day off. She has made it a pleasure to do business with Haart and is a brilliant representative for the company. Even helped to resource a surveyor, when I didn't know where to start. Thanks Jazz

Kim · 28 October 2022

Agent replied · 28 October 2023

Thank you Kim for the amazing 5 star review, glad everything went through for you smoothly and it was a pleasure working to get this through for you to completion. All the best Jazz and the haart Ilford Sales Team

5/5

Google

We recently had the experience of working with Haart Estate agents when we view a property Stains Road Ilford through Bhopindar was very professional, he always responded to our queries promptly and offered good advice throughout the process. Thanks

AHMED · 26 July 2024

Agent replied · 25 August 2024

Dear Ahmed, thank you for your review. It was a pleasure meeting you. Bhupinder - haart Ilford

5/5

Google

Bought my first home from Haart ilford and had the pleasure of dealing with Bhupinder from the outset. Buying a property is a major life decision and I’m thankful Bhupinder made it feel like a seamless and enjoyable process!

Vijay · 26 July 2024

Agent replied · 25 August 2024

Dear Kumar, thank you for your kind words. It was a pleasure dealing with you and glad we could be of help in finding you your perfect home. All the best for the future. Ilford haart

5/5

Google

The team’s professionalism and dedication to the sale of our property was very impressive throughout the process. Rizwan Hanif was our senior negotiator and was always on hand to offer transparent and realistic updates. He also went above and beyond with regard to communication between all parties for the sale of the property. He played a key part in moving things forward at pace and even when he was out of the office the wider team had a sense of our status and would be able to provide excellent feedback due to their impressive internal processes. Rizwan and the wider team are hugely personable and operate with a real “human touch”. We would highly recommend Haart Ilford to others in the local area.

Rachael · 29 October 2019

Agent replied · 28 October 2023

Dear Rachael Stallibrass, Thank you for taking the time to leave us feedback. We are delighted you are pleased with the service you received whilst selling your property. We always strive to provide top quality service to every guest, and are pleased to hear that you enjoyed your experience here at haart Ilford!

5/5

Google

Excellent service from day 1 from these guys, especially Riz. We are first time buyers and we had a bumpy road getting our first property, where the vendor pulled out but came back to us, in the end. Between all this time, Riz never gave up on our search with his drive and energy. I also have to mention Ahmed from Just Mortgages and Gero for their support and help all the way through. We don't have enough words to describe how thankful we are. Thanks so much Riz for all your help. Sam & Charlotte.

Harindra · 29 October 2019

Agent replied

Dear Harindra Senanayake, Thank you for taking the time to leave us feedback. We are very pleased to hear about your experience with us whilst purchasing your new property. We always love to hear from our customers, especially with such great feedback. We wish you all the best and hope to speak to you again in the future. haart Ilford estate agents

5/5

Google

Sale of my property - Where do I start!!! I’ve been absolutely amazed and so pleased at the level of service, professionalism, communication and with the speedy sale of our property by Haart of ilford! My main man Ridwan Hanif was The ‘man of the match’ for us, great character, full of knowledge and wisdom and a very bubbly character! He knows how to uplift you at the right moments especially with all the stress of selling and moving - he uplifted our moods just when we needed them to be at the most positive. Always kept us posted with updates and manage to secure a quick sale for us on the open day he had arranged! Definitely knows his stuff. Can’t thank you enough Riz - wish you all the best kee up the good work👍🏻

Mohammed · 29 October 2019

Agent replied

Dear Mohammed Jahangir, Thank you for taking the time to leave us feedback, It has been a pleasure dealing with you and your family. We always love to hear from our customers, especially with such great feedback. We wish you all the best and hope to speak to you again in the future. haart Ilford estate agents

5/5

Google

Hi, My journey with Haart so far from the day we had the first viewing of the property has been exceptionally good. I couldn’t ask for more than what I’ve had so far!!! I’m a first-time buyer and was in a panic mode thinking about how my experience would be the reason I say this is because I’ve been to a different agent and their level of commitment wasn’t up to the mark (compared to Haart). Mr. Raheel Ahmed had been very helpful and is updating me about the progress of this purchase frequently. I’m very much happy about the service I’m receiving from Haart so far. Below are the points I would pass on to my friends based on my experience. Haart: 1. Cares for both party in closing off the purchase at a reasonable price. 2. They tend to understand what we need, what would suit our budget and arrange viewing accordingly I was so pleased that we managed to find a property that suits us. 3. No hidden clauses. (Ahmed Chughtai) Mortgage advisor was clear in what we would be doing and in what I should be focused on and even explained to us with all possible cases. As said before he was the BEST compared to my previous experience with other agents. 4. The Agents in Haart were co-ordinated so much that almost everyone knew about the status, so I need not depend on one agent. Saying that the assigned agent for this property was spot on in passing information\ updates. 5. The Agent was so polite and kind and had answers for all my questions and was happy to get back to be quick if he had to clarify questions with the owner. All in all, the experience with Haart so far has been exceptional. I’m looking forward to the same to continue for the rest of the procedures. :) COMPLETING THE PURCHASE\REVIEW ON A HAPPY AND FRIENDLY NOTE !!!!! I have successfully completed the purchase and the journey ended as it started .. Smooth and steady ( all that i needed). As said in the start of my purchase Raheel was so helpful and kept me updated with each and every progress of this purchase . I Am honestly a very happy client for him \ Ilford hart and i'm sure he would make all client happy with his hard work and commitment. Thanks Again to Raheel and to every one from IIford haart office for helping me complete this purchase successfully . I would 100% recommend all of my friends looking to secure a property to contact Haart .. Thank you ALL :)

Pr · 29 October 2019

Agent replied

Dear Pr Mo, Thank you for taking the time to leave us feedback. We are very pleased to hear about your experience with us whilst purchasing your new property. We always love to hear from our customers, especially with such great feedback. We wish you all the best and hope to speak to you again soon. haart Ilford estate agents

5/5

Google

I had a great experience with Naurin. She was by far the most approachable and helpful person in the branch. Professional, patient, and genuinely willing to help, she made the whole process much easier and clearer. Excellent customer service, highly recommended.

Ahmed · 13 January 2026

Agent replied · 21 June 2024

Thank you for leaving such amazing feedback! If you need any help please do not hesitate to ask. Katie Hunter - haart Property Management Ilford and Izel Ok - Ilford Lettings

5/5

Google

Overall, we are extremely pleased with the service we have received from Haart Ilford. Ridwan was exceptionally good because he ensured that we were well informed, chased solicitors for us and wasn't overpowering by keeping moderate contact with us. As first time buyers, the process can be daunting and Ridwan helped us in the initial stages right through to the end and kept a good rapport with us. When he was not around, he ensured his colleagues were updated of our status in the house-buying process. Although Ridwan was assigned to us, we were also in contact with Miten, Jaz and Raheel who were lovely and always endeavoured to help us. We had never felt like we were a burden upon them for asking stupid questions. As such I highly recommend this estate agent, constantly professional and go out of their way to help you. I know a few other estate agents and they definitely were not even nearly as nice and warming as Ridwan. I will certainly be recommending Ridwan in the future to prospective house buyers.

Ruqayya · 4 October 2019

Agent replied

Dear Ruqayya Rahman, Thank you for taking the time to leave us feedback. We are very pleased to hear about your experience with us whilst purchasing your new property. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

5/5

Google

I was absolutely delighted with the service provided by the team. Their communication was great throughout, and despite having to overcome various difficulties arising from other parties to the transaction, the team maintained a professional and joined up approach. A special mention to Rizwan for constantly going above and beyond the call of duty to progress matters, and to Jazz and Raheel who were also brilliant throughout. This is the second time I have used Haart Ilford as agent and I would not hesitate to do so again.

Adrian · 3 October 2019

Agent replied

Dear Adrian Mawlabaux, Thank you for taking the time to leave us feedback. We are delighted you are pleased with the service you received whilst selling your property. We always strive to provide top quality service to every guest, and are pleased to hear that you enjoyed your experience here at haart Ilford!

5/5

Google

The team’s professionalism and dedication to the sale of our property was very impressive throughout the process. Rizwan Hanif was our senior negotiator and was always on hand to offer transparent and realistic updates. He also went above and beyond with regard to communication between all parties for the sale of the property. He played a key part in moving things forward at pace and even when he was out of the office the wider team had a sense of our status and would be able to provide excellent feedback due to their impressive internal processes. Rizwan and the wider team are hugely personable and operate with a real “human touch”. We would highly recommend Haart Ilford to others in the local area.

Rachael · 1 October 2019

Agent replied

Dear Rachael Stallibrass, Thank you for taking the time to leave us feedback. We are delighted you are pleased with the service you received whilst selling your property. We always strive to provide top quality service to every guest, and are pleased to hear that you enjoyed your experience here at haart Ilford!

5/5

Google

I had A great experience with Haart, they are very helpful especially Izel OK, she was kind enough to show me two different properties, and really tried to help. I appreciate this agency and would love to rent with them in the near future.10/10

Naji · 22 April 2024

Agent replied · 21 June 2024

Hi Naji, Thank you for your kind review. Izel Ok - Ilford Lettings

Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.

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Questions about haart Ilford

How many reviews does haart Ilford have?

haart's Ilford office has 1,034 reviews across two platforms: 1,012 on Google, 22 on Facebook.

What is haart Ilford's rating?

haart Ilford is rated 4.8 out of 5 across all 1,034 reviews, and 4.8 out of 5 on Google from 1,012 reviews.

Has haart won any awards?

Yes. In The Trusted Agent 2026 awards: haart, Ilford won Platinum; haart, Wembley won Platinum; haart, Lincoln won Platinum; haart, Doncaster won Platinum; haart, Bury St Edmunds won Platinum; haart, Clacton On Sea won Platinum; haart, Dartford won Platinum; haart, Romford won Platinum.

Where is haart's Ilford office?

haart Ilford, 184-188 Cranbrook Road, Ilford, Essex, IG1 4LU.

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