Trusted Agent profile · Ilford, Essex

haart Ilford reviews

★★★★★ Excellent

1,034 reviews across 2 platforms

184-188 Cranbrook Road, Ilford, Essex, IG1 4LU

Part of haart, see every office.

haart's office in Ilford, Essex, at 184-188 Cranbrook Road, is rated 4.8 out of 5 across 1,034 reviews on two platforms, including 1,012 Google reviews rated 4.8. It won Platinum in The Trusted Agent 2026 awards, one of eight awards haart won in 2026.

Google logo

4.8 / 5

1,012

Reviews on Google

This office

Facebook logo

5.0 / 5

22

Reviews on Facebook

This office

Reviews may appear on more than one platform.

Awards

The Trusted Agent 2026 results for haart, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.

Reviews

Every review we hold for the Ilford office, from every platform, shown as written. First names only.

5/5

Google

I would definitely recommend Haart Ilford if you are looking for a property. I had an absolutely amazing experience and was helped throughout each step of the process. A massive thank you to Sadiq who was very helpful and would answer any queries I had as soon as possible, explaining everything clearly. Me and my family have been exceptionally pleased with the service provided.

Hala · 28 October 2022

Agent replied · 28 October 2023

Dear Hala, Thank you for your review, I am really pleased to hear that you were happy with the service. Please stay in touch if you need help again. Sadiq Patel- haart lettings Ilford

5/5

Google

A massive thank you to Helen who stepped in to help with the purchase of my new home. When the solicitors system was down Helen was so helpful and accommodating. She chase emails and continuously kept me in the loop via emails and calls. She made the process a lot smoother! It was a pleasure dealing with her! All the best to you Helen

Shabana · 28 October 2022

Agent replied · 28 October 2023

Dear Shabana, Thank you for taking the time to leave this great 5 star review, we are so pleased to hear you had a positive experience with us. All the best from haart Ilford Sales Team

5/5

Google

I would like to say a big thank you to Haart Ilford especially Jagdeep for the excellent service and helping me complete the dream move. Jags was excellent, he is professional and knows what he is doing. Both viewings were accompanied by himself and I was pleased to meet jags. He understood our requirements and showed us around the house telling us about the area and what to consider and because of Jags we were able to fall in love with the house we viewed twice and bought it. Jags was also keeping us up to date about the whole process via email and phone, keeping in touch with the solicitors and seller. He was always there when we needed to contact him. If you want to buy or sell and want excellent, understanding and professional service then I recommend you must go to Haart Ilford. Speak to Jagdeep and he will help you all the way. I will use them again in the future if I need to. Thank you for making our dream move come true

Bilal · 2 August 2019

Agent replied

Dear Safdar Majid, Thank you for taking the time to leave us feedback. We are very pleased to hear about your experience with us whilst purchasing your new property. We always love to hear from our customers, especially with such great feedback. We wish you all the best and hope to speak to you again in the future. haart Ilford estate agents

5/5

Google

We have recently sold our house through Haart of Ilford. Gero was our main contact with Riz and the rest of the Ilford Team as backup. The experience has been a delight and well worth the fees involved as Gero in particular was super-efficient in keeping us updated on all aspects of the transactions. This even included communicating with the various estate agents involved with the property that we were buying. Nothing was too much trouble for Gero and his team to deal with. If all the branches of HAART are as efficient as Ilford than you can expect extremely good service. Thank you Gero and the Ilford team.

Peter · 29 July 2019

Agent replied

Dear Peter Fabian, Thank you for taking the time to leave us feedback. We are very pleased to hear about your experience with us whilst purchasing your new property. Thank you again for the great review!

5/5

Google

I can thoroughly recommend anyone using haart Ilford. Ridwan Hanif was assigned to the sale of our property in last January and couldn’t have worked harder to deliver the sale as smooth as possible. Ridwan is so skilful at managing difficult situations that arise during the stressful period of my selling and buying the property. He simply saved my sale and purchase from the pain of seeing the deal fall through as he managed difficult emotions and complicated situations very professionally by coordinating all parties involved on right time with right information. Thank you

Yunus · 29 July 2019

Agent replied

Dear Yunus Saiyad, Thank you for taking the time to leave us feedback. We are delighted you are pleased with the service you received whilst selling your property. We wish you all the best for the future in your new home. haart Ilford estate agents

1/5

Google

FAKE REVIEWS? Nearly all the 5 star reviews are written by people with only 1 review in their entire history. It would appear that they were so moved by a simple viewing, it was so life changing, that they took it upon themselves to create a Gmail account and post a 5 star review. Which is something they had never done prior and have never done since. All the things they must have come across in their adult lives, yet it was only Haarts estate agents that moved them to write a review. Their one and only review and its a 5 star rating for Haart estate agents. Bravo estate agents of Haart. When you are not working, which is most of the time, you are likely writing reviews to praise yourselves. BRAVO.

Ezra · 29 July 2019

Agent replied

Dear Ezra Victor, thank you for taking the time to leave feedback. I would like to assure you that all our google reviews are genuine and we really take them seriously good or bad. I have checked with all staff at this office (haart Ilford sales) and no one can recall having any dealings with you, it would be great if you could contact me to discuss further. We hope to hear from you soon so we can resolve your issue as quickly as possible. Gero La Lomia Branch Partner gero.lalomia@haart.co.uk

5/5

Google

Through a series of circumstances, the sale of my late mother's property has been a complex one. It has involved lease extension application, probate, repairs to the property, dealing with the managing agents including illness to the managing agents lead staff member amongst other issues. Haart, especially Gero, have been very professional with an extremely good personal touch, making me feel like a valued 'customer' throughout. They have kept me informed at all times whilst remaining calm, supportive and offering sound advice. Their understanding of the market in relation to the property has been of the highest level and their efforts have exceeded my already high expectations. It has been a good experience with them working on my behalf. I would not hesitate to recommend them to others.

Alan · 29 July 2019

Agent replied

Dear Alan Essex, Thank you for taking the time to leave us feedback. We are delighted you are pleased with the service you received whilst selling your property. We always love to hear from our customers, especially with such great feedback. We wish you all the best and hope to speak to you again in the future. haart Ilford estate agents

5/5

Google

I recently sold my property with Haart Ilford. My main contact was with Gero and Jazz. Both were excellent and especially helpful in dealing with my solicitors and the estate agent for the property I was buying as well as my ex-husband. They both really worked hard when my buyer pulled out after a long time, just as I had found my dream home. Thank you for all your hard work. It helped to make a very stressful time for me a little easier.

Debbie · 29 July 2019

Agent replied

Dear Debbie Chhibber, Thank you for taking the time to leave us feedback. We are delighted you are pleased with the service you received whilst selling your property. We sincerely thank you for the positive review, and look forward to seeing you again soon!

5/5

Google

Haart provided an excellent service and support to purchase our property. The property was on sale on with two agents in Ilford; however they did not take us seriously, however Gero at Haart did and also got our mortgage sorted out quickly via Ahmed at Just Mortgages. Rizwan was superb; he always kept us updated and was very proactive on chasing the Solicitors. He always responded to any queries we had in a timely manner. I would recommend Haart over any of the other agents in Ilford.

Harinder · 29 July 2019

Agent replied

Dear Harinder Singh, Thank you for taking the time to leave us feedback. We are very pleased to hear about your experience with us whilst purchasing your new property. We wish you all the best for the future in your new home. haart Ilford estate agents

5/5

Google

Excellent service. Although Haart are slightly more expensive than other local estate agents, they are definitely worth the extra cash. I chose Haart as Jazz replied to emails and other communication almost immediately. As an overseas owner, I felt reassured that she would handle the sale of my property with care and diligence. She did not let me down! Jagdeep was also very efficient and supportive. They both dealt with queries in a professional and timely manner. They helped to chase up issues and did their best to help at all times. I would thoroughly recommend Haart Ilford and Jazz and Jagdeep in particular.

Serena · 29 July 2019

Agent replied

Dear Serena Mackenzie, Thank you for taking the time to leave us feedback. We are delighted you are pleased with the service you received whilst selling your property. We wish you all the best for the future in your new home. haart Ilford estate agents

5/5

Google

Our house sale took seven months to go through, which was no fault of Haart but endless problems due to other people in the chain, solicitors etc. Our agent, Riz was absolutely amazing throughout, going way beyond his remit with chasing people up, making sure things were in place when often this should have been the job of a solicitor or other party. He maintained constant contact with us all through the long process and was even working for us on his days off, making phone calls and updating us etc. He was always very friendly, funny (which is very important in times of stress!) and approachable, reassuring us at times when we thought we were never going to get the house, that he would do everything in his power to see the sale through, which he did. Thanks Riz!

Biff · 29 July 2019

Agent replied

Dear Biff Debris, Thank you for taking the time to leave us feedback. We are very pleased to hear about your experience with us whilst purchasing your new property. We wish you all the best for the future in your new home. haart Ilford estate agents

5/5

Google

From valuation to completion absoloute fantastic service. Had 3 valuations for my deceased uncles house. Gero (haart) valued the house as did 2 other local agents. Gero gave ,what i considered a realistic valuation. By this i mean the others agents gave a higher valuation which i assume was to gain my custom. Gero obviously knows his job and the area extremely well and spoke realistically as to what the property would achieve. His advice was second to none and We had a buyer within 3weeks . First class service. Updates were provided weekly by Raheel which were good to hear. The whole process went smoothly and we completed last friday. Estate agents do get a bad press in my opinion but haart ilford were fantastic. If i need an agent in the future i will be going straight to haart without question. Proffesional and down to earth and fantastic communication with the customer. Thank you so much. Neil Manley (st.georges rd)

Neil · 29 July 2019

Agent replied

Dear Neil Manley, Thank you for leaving such great and detailed feedback about your experience with haart Ilford estate agents. We hope to be of service to you again in the future. Best wishes, Gero and team at haart Ilford

5/5

Google

I have had an extremely good service from Haart estate agents in Ilford. Ridwan Hanif has been very active in showing me properties and finally we have got what we wanted and am also happy that Ridwan has been making sure our purchase had gone smoothly. I would highly recommend using Haart Estate agents as i find them very freindly and always willing to help find the right property. Ridwan especially has been the guy who has gone the extra mile to ensure we are happy and made our purchase the right one and made sure there were no hiccups on the purchase.

Yakub · 29 July 2019

Agent replied

Dear Yakub Dudhia, Thank you for taking the time to leave us feedback. We are very pleased to hear about your experience with us whilst purchasing your new property. We always love to hear from our customers, especially with such great feedback. We wish you all the best and hope to speak to you again in the future. haart Ilford estate agents

5/5

Google

I recently bought my 2 second property from Haart estate agents in Ilford. Ridwan at Haart helped me find my first property 7 years ago. He fully got our brief about what we wanted and found the perfect house for us in no time. This was the reason why I went back to him for my next property. Ridwan was always friendly, professional and helpful. He was happy to answer all my questions. I like to thank Ridwan and Gero for their help. All the best. Jana

Jana · 29 July 2019

Agent replied

Dear Jana Begum, Thank you for taking the time to leave us feedback. We are very pleased to hear about your experience with us whilst purchasing your new property. We always love to hear from our customers, especially with such great feedback. We wish you all the best and hope to speak to you again in the future. haart Ilford estate agents

5/5

Google

We personally worked with Ridwan Hanif at the Ilford branch, who was the staff in charge of our account, and we have nothing but glowing praise for the level of attention, commitment, amiability, tenacity to follow through with nonchalant solicitors, and all-round consistency and professionalism. The mortgage process was a tedious one all by itself and we are sure that without Riz's help, it would have been a much more painful process. He was always one step ahead, proactive and ever present to answer calls. If every organisation had an employee like Riz, I can only imagine the level of success and customer satisfaction they would record.

Kiki · 9 July 2019

Agent replied

Dear Nkiru Nelson, Thank you for taking the time to leave us feedback. We are very pleased to hear about your experience with us whilst purchasing your new property. We always love to hear from our customers, especially with such great feedback. We wish you all the best and hope to speak to you again in the future. haart Ilford estate agents

5/5

Google

Bhupinder was very helpful in finding suitable properties to show me. He negotiated well on my offer and was very quick and responsive by phone and email. I would recommend him as a very proactive agent 😊 …

Emma · 26 July 2024

Agent replied · 25 August 2024

Dear Emma, thank you for your review. Glad we could be of help thus far! Ilford haart team.

5/5

Google

I had a great with Haart as a letting agency. I worked with Izel OK, who was highly proactive, consistently accessible via email, and exceptionally helpful. She even went above and beyond by offering to stay late to provide the keys. The entire letting process, including the referencing stage, went incredibly smoothly.

Shahmir · 7 October 2023

Agent replied · 28 October 2023

Hi Shahmir, Thank you for your kind review! Izel - Ilford Lettings - Associate

5/5

Facebook

Hi, My journey with Haart so far from the day we had the first viewing of the property has been exceptionally good. I couldn’t ask for more than what I’ve had so far!!! I’m a first-time buyer and was in a panic mode thinking about how my experience would be the reason I say this is because I’ve been to a different agent and their level of commitment wasn’t up to the mark (compared to Haart). Mr. Raheel Ahmed had been very helpful and is updating me about the progress of this purchase frequently. I’m very much happy about the service I’m receiving from Haart so far. Below are the points I would pass on to my friends based on my experience. Haart: 1. Cares for both party in closing off the purchase at a reasonable price. 2. They tend to understand what we need, what would suit our budget and arrange viewing accordingly I was so pleased that we managed to find a property that suits us. 3. No hidden clauses. (Ahmed Chughtai) Mortgage advisor was clear in what we would be doing and in what I should be focused on and even explained to us with all possible cases. As said before he was the BEST compared to my previous experience with other agents. 4. The Agents in Haart were co-ordinated so much that almost everyone knew about the status, so I need not depend on one agent. Saying that the assigned agent for this property was spot on in passing information\ updates. 5. The Agent was so polite and kind and had answers for all my questions and was happy to get back to be quick if he had to clarify questions with the owner. All in all, the experience with Haart so far has been exceptional. I’m looking forward to the same to continue for the rest of the procedures. :)

Prabu · 14 February 2019

Agent replied · 19 June 2024

Dear Prabu Mohan, Thank you for taking the time to leave us feedback. We are very pleased to hear about your experience with us whilst purchasing your new property. Haart Ilford

5/5

Google

As a first time buyer I had heard stories that were littered with issues when purchasing a property and dealing with agents that aren't transparent. Haart, Ilford were the complete opposite and that is due to the agent I was dealing with Riz Hanif. Since viewing the property on the first day, Riz was the catalyst to the purchase. A great professional, transparent, straight forward and above all a human that understood the situation. As with any purchase, it can be a lengthy process and Riz was there on hand to answer my calls whenever I rang and was pivotal to getting many things in place and completed by speaking to mortgage brokers, solicitors, vendors and buyers through the whole chain. His actions have left a very good impression with me and if he is the standard at Haart, Ilford to go by, then I wouldn't hesitate for anyone that is nervous.

Dhiren · 29 October 2018

Agent replied · 28 October 2023

Dear Dhiren Patel, Thank you for taking the time to leave us feedback. We are very pleased to hear about your experience with us whilst purchasing your new property. We always love to hear from our customers, especially with such great feedback. We wish you all the best and hope to speak to you again in the future. haart Ilford estate agents

5/5

Google

I have never before dealt with Estate Agents as brilliant, hard working, responsive and so tirelessly striving to assist through the transaction as Haart Ilford. Both RAHEEL and JAZZ are an asset to their branch, always make time to assist, are easily contactable, explain everything with care and consideration and are honest and dedicated. Thank you so much for your determination and professionalism throughout the purchase with nothing being too much trouble for them to deal with no matter how benign it would seem. If i could rate them higher than 5 stars then i most certainly would. Thank you!

Ekidia · 29 October 2018

Agent replied

Dear Ekidia, Thank you for taking the time to leave us feedback. We are very pleased to hear about your experience with us whilst purchasing your new property. We always love to hear from our customers, especially with such great feedback. We wish you all the best and hope to speak to you again in the future. haart Ilford estate agents

5/5

Google

Bhupinder at haart has been the best agent I have ever come across. From his market knowledge to personality, I cannot fault him. Excellent service. Thank you Bhupinder. I would give more than 5 stars if possible.

Sumit · 26 July 2024

Agent replied · 25 August 2024

Dear Sumit, thank you for your review. Your words mean a lot and it has been a pleasure dealing with you so far. haart - Ilford

5/5

Google

As a first time buyer I had heard stories that were littered with issues when purchasing a property and dealing with agents that aren't transparent. Haart, Ilford were the complete opposite and that is due to the agent I was dealing with Riz Hanif. Since viewing the property on the first day, Riz was the catalyst to the purchase. A great professional, transparent, straight forward and above all a human that understood the situation. As with any purchase, it can be a lengthy process and Riz was there on hand to answer my calls whenever I rang and was pivotal to getting many things in place and completed by speaking to mortgage brokers, solicitors, vendors and buyers through the whole chain. His actions have left a very good impression with me and if he is the standard at Haart, Ilford to go by, then I wouldn't hesitate for anyone that is nervous.

D · 9 July 2018

Agent replied

Dear Dhiren Patel, Thank you for taking the time to leave us feedback. We are very pleased to hear about your experience with us whilst purchasing your new property. We always love to hear from our customers, especially with such great feedback. We wish you all the best and hope to speak to you again in the future. haart Ilford estate agents

5/5

Google

I sold my house through haart and was very impressed with the way they dealt with my sale. I must say a big thank you to Helen Lines at the East Ham branch for the past few months she has kept me informed throughout the process which was very stressful at times. Helen went above and beyond to get my sale through.

Josie · 28 October 2022

Agent replied · 28 October 2023

Dear Josie, Thank you for the positive review, we really appreciate your kind words and feedback. We wish you all the best from haart Ilford Sales Team

5/5

Google

Jazz has been very professional throughout the process, she has very good knowledge of the local area, which helped when selling our house. Jazz has always communicated through each stage and was prompt when answering any of our questions even on her days off. Approachable and get the job done attitude which is what you need especially in the current housing climate.

Jay · 28 October 2022

Agent replied · 28 October 2023

Dear Jay, we are glad to hear you about your positive experience whilst selling a property with us. Thank you for our five star review, speak soon. haart Ilford Sales Team

Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.

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Questions about haart Ilford

How many reviews does haart Ilford have?

haart's Ilford office has 1,034 reviews across two platforms: 1,012 on Google, 22 on Facebook.

What is haart Ilford's rating?

haart Ilford is rated 4.8 out of 5 across all 1,034 reviews, and 4.8 out of 5 on Google from 1,012 reviews.

Has haart won any awards?

Yes. In The Trusted Agent 2026 awards: haart, Ilford won Platinum; haart, Wembley won Platinum; haart, Lincoln won Platinum; haart, Doncaster won Platinum; haart, Bury St Edmunds won Platinum; haart, Clacton On Sea won Platinum; haart, Dartford won Platinum; haart, Romford won Platinum.

Where is haart's Ilford office?

haart Ilford, 184-188 Cranbrook Road, Ilford, Essex, IG1 4LU.

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