haart Ilford reviews

★★★★★ 1/5

Google

I am extremely disappointed with my experience with Haart. The issue began when I specifically asked if the property had a kitchenette, and I was told "Yes 🙂" when it clearly did not. This shows a lack of proper property inspection and transparency. Using terms like "house share" or "ensuite" would have clarified the situation, but instead, I was misled from the start. Additionally, you failed to disclose that the other property was subject to an early leaver, a critical detail that I would have declined upfront to avoid wasting time and waiting for my holding deposit. To make matters worse, the information provided during the last viewing was inaccurate, with misleading details in your email about the property. I spent money for cabs to go and come back from these waste of time viewings and took time off work for noting. Izel claim to have helped me is absurd when the assistance provided was based on incomplete or incorrect information. If withholding key details and misleading clients is your version of help, I want no part of it. This wasn’t an issue of things being "out of your hands"; it was a clear lack of knowledge or willful neglect to provide me with accurate information. Simple as that!

Linda · 4 December 2024

★★★★★ 5/5

Google

She’s nice and she explained everything very clearly and nicely.,,,,,👍👍 …

Mitu · 11 September 2026

★★★★★ 5/5

Google

I have been using Haart Estate Agency for over 5 years now. I am very pleased with the services being received at the Ilford Branch. Nabil is my first contact at the branch, he was approachable, and very knowledgeable about the rental market, always willing to help me. I have known him for over 5 years now.

Sivathasan · 30 July 2023

★★★★★ 5/5

Google

Me and my wife would like to thank Helen Lines our sale Progressor for keeping us updated throughout this very stressful time. Helen held it all together throughout the process linking with the estate agents and solicitors in our chain. We can't say it was a smooth process but without Helens excellent communication with us it helped us keep our sanity! Than you so much.

Paul · 28 October 2022

★★★★★ 5/5

Google

Jazz Rai has given us fantastic support right from the start and throughout the whole process. Always available and quick to return calls with information requested, even on her day off. She has made it a pleasure to do business with Haart and is a brilliant representative for the company. Even helped to resource a surveyor, when I didn't know where to start. Thanks Jazz

Kim · 28 October 2022

★★★★★ 5/5

Google

The team’s professionalism and dedication to the sale of our property was very impressive throughout the process. Rizwan Hanif was our senior negotiator and was always on hand to offer transparent and realistic updates. He also went above and beyond with regard to communication between all parties for the sale of the property. He played a key part in moving things forward at pace and even when he was out of the office the wider team had a sense of our status and would be able to provide excellent feedback due to their impressive internal processes. Rizwan and the wider team are hugely personable and operate with a real “human touch”. We would highly recommend Haart Ilford to others in the local area.

Rachael · 29 October 2019

★★★★★ 5/5

Google

Excellent service from day 1 from these guys, especially Riz. We are first time buyers and we had a bumpy road getting our first property, where the vendor pulled out but came back to us, in the end. Between all this time, Riz never gave up on our search with his drive and energy. I also have to mention Ahmed from Just Mortgages and Gero for their support and help all the way through. We don't have enough words to describe how thankful we are. Thanks so much Riz for all your help. Sam & Charlotte.

Harindra · 29 October 2019

★★★★★ 5/5

Google

Sale of my property - Where do I start!!! I’ve been absolutely amazed and so pleased at the level of service, professionalism, communication and with the speedy sale of our property by Haart of ilford! My main man Ridwan Hanif was The ‘man of the match’ for us, great character, full of knowledge and wisdom and a very bubbly character! He knows how to uplift you at the right moments especially with all the stress of selling and moving - he uplifted our moods just when we needed them to be at the most positive. Always kept us posted with updates and manage to secure a quick sale for us on the open day he had arranged! Definitely knows his stuff. Can’t thank you enough Riz - wish you all the best kee up the good work👍🏻

Mohammed · 29 October 2019

★★★★★ 5/5

Google

Hi, My journey with Haart so far from the day we had the first viewing of the property has been exceptionally good. I couldn’t ask for more than what I’ve had so far!!! I’m a first-time buyer and was in a panic mode thinking about how my experience would be the reason I say this is because I’ve been to a different agent and their level of commitment wasn’t up to the mark (compared to Haart). Mr. Raheel Ahmed had been very helpful and is updating me about the progress of this purchase frequently. I’m very much happy about the service I’m receiving from Haart so far. Below are the points I would pass on to my friends based on my experience. Haart: 1. Cares for both party in closing off the purchase at a reasonable price. 2. They tend to understand what we need, what would suit our budget and arrange viewing accordingly I was so pleased that we managed to find a property that suits us. 3. No hidden clauses. (Ahmed Chughtai) Mortgage advisor was clear in what we would be doing and in what I should be focused on and even explained to us with all possible cases. As said before he was the BEST compared to my previous experience with other agents. 4. The Agents in Haart were co-ordinated so much that almost everyone knew about the status, so I need not depend on one agent. Saying that the assigned agent for this property was spot on in passing information\ updates. 5. The Agent was so polite and kind and had answers for all my questions and was happy to get back to be quick if he had to clarify questions with the owner. All in all, the experience with Haart so far has been exceptional. I’m looking forward to the same to continue for the rest of the procedures. :) COMPLETING THE PURCHASE\REVIEW ON A HAPPY AND FRIENDLY NOTE !!!!! I have successfully completed the purchase and the journey ended as it started .. Smooth and steady ( all that i needed). As said in the start of my purchase Raheel was so helpful and kept me updated with each and every progress of this purchase . I Am honestly a very happy client for him \ Ilford hart and i'm sure he would make all client happy with his hard work and commitment. Thanks Again to Raheel and to every one from IIford haart office for helping me complete this purchase successfully . I would 100% recommend all of my friends looking to secure a property to contact Haart .. Thank you ALL :)

Pr · 29 October 2019

★★★★★ 5/5

Google

We recently had the experience of working with Haart Estate agents when we view a property Stains Road Ilford through Bhopindar was very professional, he always responded to our queries promptly and offered good advice throughout the process. Thanks

AHMED · 26 July 2024

★★★★★ 5/5

Google

Bought my first home from Haart ilford and had the pleasure of dealing with Bhupinder from the outset. Buying a property is a major life decision and I’m thankful Bhupinder made it feel like a seamless and enjoyable process!

Vijay · 26 July 2024

★★★★★ 5/5

Google

Overall, we are extremely pleased with the service we have received from Haart Ilford. Ridwan was exceptionally good because he ensured that we were well informed, chased solicitors for us and wasn't overpowering by keeping moderate contact with us. As first time buyers, the process can be daunting and Ridwan helped us in the initial stages right through to the end and kept a good rapport with us. When he was not around, he ensured his colleagues were updated of our status in the house-buying process. Although Ridwan was assigned to us, we were also in contact with Miten, Jaz and Raheel who were lovely and always endeavoured to help us. We had never felt like we were a burden upon them for asking stupid questions. As such I highly recommend this estate agent, constantly professional and go out of their way to help you. I know a few other estate agents and they definitely were not even nearly as nice and warming as Ridwan. I will certainly be recommending Ridwan in the future to prospective house buyers.

Ruqayya · 4 October 2019

★★★★★ 5/5

Google

I was absolutely delighted with the service provided by the team. Their communication was great throughout, and despite having to overcome various difficulties arising from other parties to the transaction, the team maintained a professional and joined up approach. A special mention to Rizwan for constantly going above and beyond the call of duty to progress matters, and to Jazz and Raheel who were also brilliant throughout. This is the second time I have used Haart Ilford as agent and I would not hesitate to do so again.

Adrian · 3 October 2019

★★★★★ 5/5

Google

The team’s professionalism and dedication to the sale of our property was very impressive throughout the process. Rizwan Hanif was our senior negotiator and was always on hand to offer transparent and realistic updates. He also went above and beyond with regard to communication between all parties for the sale of the property. He played a key part in moving things forward at pace and even when he was out of the office the wider team had a sense of our status and would be able to provide excellent feedback due to their impressive internal processes. Rizwan and the wider team are hugely personable and operate with a real “human touch”. We would highly recommend Haart Ilford to others in the local area.

Rachael · 1 October 2019

★★★★★ 5/5

Google

I had A great experience with Haart, they are very helpful especially Izel OK, she was kind enough to show me two different properties, and really tried to help. I appreciate this agency and would love to rent with them in the near future.10/10

Naji · 22 April 2024

★★★★★ 5/5

Google

I had a great experience with Naurin. She was by far the most approachable and helpful person in the branch. Professional, patient, and genuinely willing to help, she made the whole process much easier and clearer. Excellent customer service, highly recommended.

Ahmed · 13 January 2026

★★★★★ 5/5

Google

I would like to say a big thank you to Haart Ilford especially Jagdeep for the excellent service and helping me complete the dream move. Jags was excellent, he is professional and knows what he is doing. Both viewings were accompanied by himself and I was pleased to meet jags. He understood our requirements and showed us around the house telling us about the area and what to consider and because of Jags we were able to fall in love with the house we viewed twice and bought it. Jags was also keeping us up to date about the whole process via email and phone, keeping in touch with the solicitors and seller. He was always there when we needed to contact him. If you want to buy or sell and want excellent, understanding and professional service then I recommend you must go to Haart Ilford. Speak to Jagdeep and he will help you all the way. I will use them again in the future if I need to. Thank you for making our dream move come true

Bilal · 2 August 2019

★★★★★ 5/5

Google

I would definitely recommend Haart Ilford if you are looking for a property. I had an absolutely amazing experience and was helped throughout each step of the process. A massive thank you to Sadiq who was very helpful and would answer any queries I had as soon as possible, explaining everything clearly. Me and my family have been exceptionally pleased with the service provided.

Hala · 28 October 2022

★★★★★ 5/5

Google

A massive thank you to Helen who stepped in to help with the purchase of my new home. When the solicitors system was down Helen was so helpful and accommodating. She chase emails and continuously kept me in the loop via emails and calls. She made the process a lot smoother! It was a pleasure dealing with her! All the best to you Helen

Shabana · 28 October 2022

★★★★★ 5/5

Google

We have recently sold our house through Haart of Ilford. Gero was our main contact with Riz and the rest of the Ilford Team as backup. The experience has been a delight and well worth the fees involved as Gero in particular was super-efficient in keeping us updated on all aspects of the transactions. This even included communicating with the various estate agents involved with the property that we were buying. Nothing was too much trouble for Gero and his team to deal with. If all the branches of HAART are as efficient as Ilford than you can expect extremely good service. Thank you Gero and the Ilford team.

Peter · 29 July 2019

★★★★★ 5/5

Google

I can thoroughly recommend anyone using haart Ilford. Ridwan Hanif was assigned to the sale of our property in last January and couldn’t have worked harder to deliver the sale as smooth as possible. Ridwan is so skilful at managing difficult situations that arise during the stressful period of my selling and buying the property. He simply saved my sale and purchase from the pain of seeing the deal fall through as he managed difficult emotions and complicated situations very professionally by coordinating all parties involved on right time with right information. Thank you

Yunus · 29 July 2019

★★★★★ 1/5

Google

FAKE REVIEWS? Nearly all the 5 star reviews are written by people with only 1 review in their entire history. It would appear that they were so moved by a simple viewing, it was so life changing, that they took it upon themselves to create a Gmail account and post a 5 star review. Which is something they had never done prior and have never done since. All the things they must have come across in their adult lives, yet it was only Haarts estate agents that moved them to write a review. Their one and only review and its a 5 star rating for Haart estate agents. Bravo estate agents of Haart. When you are not working, which is most of the time, you are likely writing reviews to praise yourselves. BRAVO.

Ezra · 29 July 2019

★★★★★ 5/5

Google

Through a series of circumstances, the sale of my late mother's property has been a complex one. It has involved lease extension application, probate, repairs to the property, dealing with the managing agents including illness to the managing agents lead staff member amongst other issues. Haart, especially Gero, have been very professional with an extremely good personal touch, making me feel like a valued 'customer' throughout. They have kept me informed at all times whilst remaining calm, supportive and offering sound advice. Their understanding of the market in relation to the property has been of the highest level and their efforts have exceeded my already high expectations. It has been a good experience with them working on my behalf. I would not hesitate to recommend them to others.

Alan · 29 July 2019

★★★★★ 5/5

Google

I recently sold my property with Haart Ilford. My main contact was with Gero and Jazz. Both were excellent and especially helpful in dealing with my solicitors and the estate agent for the property I was buying as well as my ex-husband. They both really worked hard when my buyer pulled out after a long time, just as I had found my dream home. Thank you for all your hard work. It helped to make a very stressful time for me a little easier.

Debbie · 29 July 2019