Every review we hold for the Ilford office, from every platform, shown as written. First names only.
★★★★★ 5/5
GoogleExcellent service from Lauren and the team throughout the sale. Lauren kept me regularly updated and was always helpful in keeping communication flowing between myself, the buyer and the solicitors. She was professional, approachable and committed throughout what was towards the end a challenging transaction. I really appreciated her efforts in helping to keep everything moving towards exchange and finally completion. I would happily recommend Lauren and the team at Haart in Ilford.
F · 20 August 2026
Agent replied · 22 August 2026
Hi Fazal, Thank you for the 5* review and your kind words. It was a pleasure helping you with the sale of your property. I wish you all the best for the future. Kind Regards Lauren @ haart Ilford
★★★★★ 5/5
GoogleNaurin was kind, professional, and made the whole viewing process so easy. She was very knowledgeable about the property and the area, she answered all of my questions, and never made me feel rushed or pressured.
Communication was excellent from start to finish, and the viewing was well organised and stress-free. She made what can often be an overwhelming process feel straightforward and enjoyable.
Nazia · 8 August 2026
Agent replied · 22 August 2026
Hello Nazia, thank you so much for your kind review. Kind regards, Naurin of Haart Lettings Ilford
★★★★★ 5/5
GoogleI am absolutely delighted with the service I received. Bhulpinder was a fantastic agent who helped secure my house purchase, but a special mention must go to Lauren, the Move Manager.
Lauren was truly exceptional; her persistence was the absolute key to getting everything over the line. She worked incredibly hard to ensure the completion happened quickly and efficiently, navigating every hurdle with ease. Without her proactive approach, I don’t think we would have completed nearly as fast. Thank you both for making this happen
Kam · 13 March 2026
Agent replied · 13 April 2026
Hi Kamran, Thank you so much for the lovely feedback. I am really happy we managed to get it through within the deadline. Best Wishes for the future Lauren @ haart Ilford
★★★★★ 5/5
GoogleAbdifatah Abow is the agent in charge of the process of acquiring a house to rent. I am pleased with the services, the level of politeness, and the support during the referencing procedures. The requirement to obtain the house was thoroughly explained and very understandable because some landlords only want what's beneficial to them and not the tenant. I am pleased with all aspects (the state of the house, desirable location, and non-biased agreement between the landlord and tenant). Thanks to Haart and Abdi, I am extra grateful due to my past experiences with agencies/landlords.
Teeflyer · 13 March 2026
Agent replied · 13 April 2026
Hello Ola. Thank You so much for your kind review I really appreciate it. I'm glad I've been able to help you find your new home and that you're pleased with the service. King Regards, Abdi of Haart Lettings
★★★★★ 5/5
GoogleI am incredibly happy with the progression of my uncle’s property and how smoothly everything has been handled throughout the process. Lauren has been nothing but professional, attentive, and supportive from start to finish. She has always taken the time to answer any questions we’ve had and made sure we felt informed and confident every step of the way. Her dedication and care have truly stood out, and she has been absolutely amazing to work with. We are so grateful for all her help and sincerely thank her for everything she has done.
Lauren · 13 March 2026
Agent replied · 13 April 2026
Thank you very much for the 5 star review, wish you all the best. Lauren @ haart Ilford
★★★★★ 5/5
GoogleWe are more than happy with how the move to our new property was conducted and extremely happy with the house. Naurin was amazing; so patient with the numerous hiccups take took place and she did everything possible to sort everything out for us. She was professional and efficient to the nth degree in every respect.
Naz · 8 August 2026
Agent replied · 22 August 2026
Hello Naz, thank you so much for your kind review. Kind regards, Naurin of Haart Lettings Ilford
★★★★★ 5/5
GoogleSince my dealings with Haart, I have always found Jazz Rai, to be exceptionally helpful and very professional. From the get-go she was quick to understand my needs and always offered helpful advice. Her communication has always been excellent and as far as I'm concerned she has always gone above and beyond what's been required of her. I would thoroughly recommend her services to anyone who is looking to buy or sell a property. Thanks Jazz!
Azra · 13 March 2026
Agent replied · 28 October 2023
Thank you Azra for the 5 star review and the kind words, very much appreciated and look forward to working with you in the future. Jazz haart Ilford
★★★★★ 5/5
GoogleI have mainly communicated with 2 agents in that branch and I must say both have been very plaisant to discuss with. Updates are regular, we felt listened to. We have had less than disappointing experiences in the past with various agencies in the borough amd other boroughs. Ilford Haart is raising the bar easily! No contest!
Special thanks to Lauren and the viewing team for their prompt, polite and efficient manners,and for sticking with us!!
Aurelie · 13 March 2026
Agent replied · 13 April 2026
Thank you for the five star review, its greatly appreciated. Lauren @ haart Ilford
★★★★★ 5/5
GoogleI am very happy and pleased with the service of Haart at Ilford and most expecially Naurin.
Naurin is an exceptional experience that truly stands out.
Naurin is a great option for everyone needs ( house letting ). The location she got me is convenient, with easy access to local amenities such as stores, public transport and more.The neighborhood is safe and friendly, making it perfect for families or individuals looking for a peaceful environment.
The houses themselves are well-maintained, offering spacious layouts and modern features. Additionally, the rental prices are reasonable compared to similar areas, providing good value for the quality of living.
Overall, I highly recommend considering Naurin for house letting if you're looking for a comfortable and convenient place to live!
Oyeleke · 16 January 2026
Agent replied · 22 October 2024
Hi Ife,
Thank you for your kind review and I hope you enjoy your new home.
Izel Ok - Ilford Lettings
★★★★★ 5/5
GoogleI’ve had several issues to manage recently, but thanks to Naurin Chowdhury at Haart Ilford Lettings, everything was handled efficiently and with care. She took the time to listen fully, understand each concern, and provide practical, well-considered solutions throughout.
Naurin’s professionalism and patience were evident at every stage. She was consistently responsive, kept me well informed, and ensured I always knew where things stood. Her commitment to delivering a positive client experience truly shows, and I’m very grateful for the way she helped turn a potentially stressful situation into a smooth and manageable process.
Ulix · 9 January 2026
Agent replied · 16 January 2026
Hi Ulix, thank you so much for the kind words. It truly means a lot. Kind Regards, Naurin Of Haart Lettings Ilford.
★★★★★ 5/5
GoogleI am very happy to say that I have had a very good experience with Haart so far.
Jazz has been amazing right from the beginning. As a busy professional and mother, I really appreciated her swift and efficient way of handling my queries and getting the job done.
***Post completion***
Every estate agent should have a Jazz working for them. She's been such a massive help, quick to respond, quick to put my mind at ease and quite frankly, made me trust her which in the world of estate agents is a big win!
Highly recommend her and Heart!
Ella · 28 December 2025
Agent replied · 30 December 2025
Thank you Ella for the five star review, look forward to getting you your home transaction through as smoothly as possible. Jazz @ haart
★★★★★ 5/5
GoogleWe can’t thank Lauren at haart Ilford enough for all her help in getting us over the line with the purchase of our first home. From start to finish she was professional, approachable and incredibly supportive, especially during the more stressful moments of the process. Lauren kept us informed, chased things when needed, and always made time to answer our questions with clarity and reassurance. As first-time buyers, having someone so reliable and proactive made a huge difference. We genuinely felt she had our best interests at heart. Highly recommend Lauren and the haart Ilford team!
Emlyn · 16 December 2025
Agent replied · 30 December 2025
Hi Emlyn, Thank you for the 5* review and lovely feedback. It has been great working with you to help you purchase your first home. I wish you all the best for the future. Kind Regards Lauren Butt
★★★★★ 5/5
GoogleWe looked for our new home relying on the professionalism of the Haart Agency in Iltford, we were accompanied in this new adventure by Abdi. This professional helped us in everything without stress or any problems. We are very happy with the choice we made. We recommend everyone to follow these professionals Thank you Abdi. Thank you Haart Ilford
Adedapo · 6 April 2026
Agent replied · 13 April 2026
Hello Adedapo. Thank You very much for your lovely review. Congratulations on securing your new home!! Abdi - Haart Lettings Ilford
★★★★★ 5/5
GoogleAbdifatah was absolutely amazing throughout the whole process. He was friendly, professional, helpful and always kept me updated. The letting agency itself was also very organised, reliable and easy to deal with. Everything was handled smoothly and any questions or concerns were dealt with quickly. I’m really happy with the service I received and would definitely recommend both Abdi and the letting agency to others.
Ilona · 20 August 2026
★★★★★ 5/5
GoogleFrom the moment I spoke to Jazz when booking the valuation to the point of the valuation being carried out, I felt at ease, we recently had a valuation done & even though we have now decided to stay a couple more years until the kids finish …
Gurpret · 13 March 2026
Agent replied · 13 April 2026
Hi Gurpreet, Thank you for your kind words. It is really appreciated. Kind Regards Jazz @ haart Ilford
★★★★★ 5/5
GoogleJazz was absolutely fantastic throughout my home-buying journey. She was professional, responsive, and incredibly supportive every step of the way. She made the whole process feel smooth and stress-free. I’m so grateful for her help and would highly recommend her to anyone looking to buy or sell!
Sunny · 13 March 2026
Agent replied · 13 April 2026
Hi Sunny, Thank you for your kind words. It is really appreciated. Kind Regards Jazz @ haart Ilford
★★★★★ 5/5
GoogleVery happy with the service I received at haart. All the staff at the Ilford branch were very professional, helpful and friendly. Thank you for making this stressful experience that little bit easier, special thanks to Lauren, who kept me updated throughout the process.
S · 13 March 2026
Agent replied · 13 April 2026
Hi Susan, Thank you for the lovely feedback and kind words. It was a pleasure helping you move. I wish you all the best for the future. Kind Regards Lauren @ Haart Ilford
★★★★★ 5/5
GoogleAll staff were very professional, very approachable and enabled me to secure the right tenant at the right rental.
There was great teamwork to provide the excellent services.
I really appreciate the assistance I received to secure my tenancy licence.
Arumugam · 6 April 2026
Agent replied · 13 April 2026
Hello Arumugam, thank you for your kind review. It was a pleasure renting another one of your Properties. Kind Regards from Haart Lettings Ilford :)
★★★★★ 5/5
GoogleJust wanted to say a massive thank you to Gero at Haart Ilford and his team for the sale of our property. From start to finish everything ran smoothly and the advice given throughout the whole experience was top class! Thanks again Gero!
Sach · 13 March 2026
Agent replied · 13 April 2026
Hi Sach, Thank you for the feedback, it is much appreciated. It has been great working with you. Best Wishes Gero @ Haart Ilford
★★★★★ 5/5
GoogleWorking with Jazz Rai was such a positive experience. She was not only professional and knowledgeable, but also genuinely kind and supportive. She made the process of finding a house much less stressful and was always there when I needed …
Mary · 13 March 2026
Agent replied · 13 April 2026
Hi Mary, Thank you for such a lovely review. It has been a pleasure from helping you buy to helping you sell over the years. Kind Regards Jazz Rai @ haart Ilford
★★★★★ 5/5
GoogleLauren, Gero and team as usual are the dream team! Always reachable, clear in their instructions and made the sale process smooth! I mistakenly went with another agent once before, I learnt my lesson. If in Ilford - go to Haart!
Asad · 13 March 2026
Agent replied · 13 April 2026
Hi Asad, Thank you so much for your kind words. It has been a pleasure. Kind Regards Lauren @ haart Ilford
★★★★★ 5/5
GoogleHaarts Ilford made the process of renting out my property feel easy and straightforward. Nothing was ever a problem, and everything was arranged and sorted very quickly. Their service was exemplary, especially Abdi and Nabil. Thank you very much.
Sam · 23 March 2026
Agent replied · 13 April 2026
Hello Sam. Thank You so much for your kind review I'm glad you're pleased with the service we provided. Abdi - Haart Lettings Ilford
★★★★★ 5/5
GoogleMy mum recently sold her house with haart Ilford and had a great experience. Lauren was her point of contact and she did a fantastic job, keeping the sale together and keep everyone informed. Thank you for all your help.
Patricia · 13 March 2026
Agent replied · 13 April 2026
Hi Patricia, Thank you for your kind words. It has been a pleasure helping your mum move. Wish you all the best in the future. Kind Regards Lauren @ haart Ilford
★★★★★ 5/5
GoogleA very good service from Haart. The whole team worked hard to get our 2 bed flat in Seven Kings sold. A particular thank you to Lauren who worked tirelessly changing down queries to get the sale over the line.
Mohammed · 13 March 2026
Agent replied · 13 April 2026
Hi Mo, Thank you for the 5* review. It has been our pleasure to help you and get this through for you and the family. Kind Regards Lauren @ haart Ilford
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