Trusted Agent profile

haart reviews

★★★★★ Excellent

1,034 reviews across 2 platforms

184-188 Cranbrook Road, Ilford IG1 4LU

Part of haart, see every office.

haart's Ilford office at 184-188 Cranbrook Road is rated 4.8 out of 5 across 1,034 reviews on two platforms, including 1,012 Google reviews rated 4.8. It won Platinum in The Trusted Agent 2026 awards, one of eight awards haart won in 2026. Checked 9 October 2026.

Google logo

4.8 / 5

1,012

Reviews on Google

This office

Facebook logo

5.0 / 5

22

Reviews on Facebook

This office

Reviews may appear on more than one platform.

Awards

Trusted Agent 2026 results for haart. Each award is assessed separately from the review sites.

Reviews

Every review we hold for the Ilford office, from every platform, shown as written. First names only.

5/5

Google

Lauren made the entire property buying process smooth and stress-free. She was knowledgeable, professional, and always quick to respond, providing clear guidance every step of the way. Her attention to detail and dedication gave me complete confidence in my purchase. I would highly recommend her to anyone looking to buy a property.

Samsul · 6 April 2026

5/5

Google

As of yesterday and today I had a housing viewing and decided to leave a review to express what a great experience it was. The associate I spoke to was Izel Ok, she was extremely helpful and not only that but very attentive, she made sure to consider all my requests and tried her very best to accommodate to my needs. I just wanted to leave a massive Thank you to Izel Ok, as I left very satisfied and confident in her service. I’m still very hopeful I’ll get the house but nevertheless just wanted to show my appreciation for today and yesterday.

Aicha · 22 April 2024

Agent replied · 21 June 2024

Hi Aicha, Thank you for your review. Izel Ok - Ilford Lettings

5/5

Google

Incredible agent who KNOWS his areas. Gero went above and beyond and it's not an exaggeration to say we felt like we had finally really found a stroke of good luck in Gero. I recommend him as highly as one can for if you need an agent in his area. He completely outdid himself and I'm genuinely grateful! Thanks Gero! We had a truly complex situation and when we found Haarts and Gero, he made the whole thing feel more "doable"! An honest and experienced agent.

Gia · 23 March 2024

Agent replied · 21 June 2024

Hi Gia, Thank you so much for your 5 star review it really means a lot! It has been a pleasure dealing with you and I wish you and your family all the best for the future! Gero Haart Ilford

4/5

Google

Nabil was professional and punctual for the house viewing appointment. He provided detailed information and answered all questions thoroughly. His friendly demeanor made the experience pleasant and informative. Izel provided exceptional assistance in completing the house rental process swiftly and smoothly. Her professionalism and efficiency made the entire experience stress-free. After moving into the house there was multiple issues with the property and the response from the Agency was very poor.

Jayant · 26 July 2024

Agent replied · 25 August 2024

Thank you for your kind feedback Nabil Ahmed - Branch Partner - haart Ilford

5/5

Google

Haart Ilford recently provided an excellent service in managing the sale of my mothers’’ house. My mother had lived there for 48 years and our family were very impressed with their sensitivity professionalism and communications. We felt they acted in our best interests throughout. . A massive thank you to Jazz, Jag and Gerro who handled the entire process brilliantly . My mother and all our family will be forever grateful to you all.

Prof · 22 April 2024

Agent replied · 21 June 2024

Dear Carol, thank you so much for your kind words, it has been a pleasure working with you and wish you all the very best for the future. Gero haart Ilford.

5/5

Google

Good morning this was my first call to haart I wasn’t expecting that they will treat me that good Mr Nabil was so polite and giving me time to listen to me I really appreciate that he helped and understanding me . I hope every property service listen to the Tanent and understand them that what they want and what their need is . So I am really happy from my heart that Mr Nabil from haart listened very politely and nicely thank you so much once again. Regards. Sherry

Sherry · 28 September 2023

Agent replied · 28 October 2023

Hi Sherry, Thank you so much for your kind words, they mean a lot to me. I will ensure me and my team keep you posted on properties that will suit you. Nabil Ahmed- Branch Partner- haart Ilford Lettings

5/5

Google

We decided it was the right time to sell our current home and relocate and we had no doubt that we would use Haart again. They sold our additional house a few years back and did such an amazing job. We had the pleasure of working with Jazz again and I can't emphasise enough how great she has been. She is always so helpful, efficient and friendly. I've had many questions and worries during this process and have probably taken up lots of her time with this... My kids say I'm quite difficult sometimes haha. But Jazz has been very reassuring and done her best to support and ease my concerns at all times. She's also ensured things have continuously been progressing and has kept us updated at all times - so far everything has been She also gave us some good advice and guidance with how we should proceed with our relocation and buying our next property, which my family and I were very grateful for. I would recommend Ilford Haart a thousand times. Thank you to the whole team for all your help with making this a smooth process, and a special thanks to Jazz for all she has done.

Malkit · 28 September 2023

Agent replied · 28 October 2023

Thank you Malkit for the amazing review, will be with you all the way through & look forward to completing matters soon. Jazz haart Ilford

5/5

Google

I worked with Haart Ilford for the first time this year and Jazz Rai has been a phenomenal. She had provided me and my family with exceptional client service and has gone above and beyond to help me with the purchase of my first property. She’s always available to speak, arrange meetings and offers genuine good advice. It has a been pleasure and thank for all your help!

Billal · 22 May 2024

Agent replied · 21 June 2024

Thank you Billal for the five star review, it has been a pleasure helping you find your first purchase and look forward to working with you in the future. Jazz & the Ilford haart team

4/5

Google

I have been in touch with Bhupinder from Haart when searching for a property. I must say he stands out from all other agents I have previously dealt with in his demeanor, warm personality and knowledge of the property market. Buying a property is always a stressful process but my contact Bhupinder has made it a seamless process in terms of making the most complex of circumstances seamless and easy. As an estate agent, the client always tends to be the seller, but I can honestly say Bhupinder has worked with fairness and integrity which I cannot say the same for all agents! If you are searching for a property I definitely recommend Haart and especially Bhupinder Singh.

Vikesh · 29 August 2023

Agent replied · 28 October 2023

Thank you Vikesh for your kind words and the great review, really appreciate it. All the best, Bhupinder haart Ilford

5/5

Google

First time using Haarts service. I want to say massive thanks specifically to Nabil Ahmed. As a 1st time landlord, i was nervous but Nabil has helped me alot. He is professional, provides great service, always smiling & definitely knows his stuff as his been in the field 10 years+. He goes his way to help others and makes sure Issue is 100% resolved. Thanks to Nabil I will be using Haarts service & have already recommended family/friends. Give him some recommendation/bonus/certificate to his hard work. ✅✅👍🏽👍🏽

Shuhaib · 29 August 2023

Agent replied · 28 October 2023

Hi Shuhaib, Thanks so much for the feedback- really appreciate it and it means a lot. Let me know if you need anything else. Nabil Ahmed- Branch Partner- haart Ilford Lettings

5/5

Google

I had the pleasure of working with Jazz as my estate agent when selling my 2-bed flat in Ilford, and I couldn't be happier with the experience. Jazz displayed exceptional professionalism, dedication, and expertise throughout the entire process. Her excellent communication skills and attention to detail ensured that I was well-informed at every stage. Jazz's market knowledge and strategic approach led to a quick sale at a great price, exceeding my expectations. Jazz was proactive in marketing the property, attracting numerous potential buyers and ensuring a smooth negotiation process. Jazz's ability to understand and cater to my needs as a seller was truly commendable. Moreover, Jazz's positive attitude and friendly demeanor made the entire selling journey stress-free and enjoyable. Her passion for real estate and commitment to providing top-notch customer service truly sets her apart as an outstanding estate agent. I highly recommend Jazz to anyone looking to buy or sell a property. Her strong qualities as an estate agent make her a trusted and reliable choice, and I'm grateful for the hard work in achieving a successful sale of my flat. Thank you, Jazz!

Imran · 29 August 2023

Agent replied · 28 October 2023

Thank you Imran for the absolutely amazing 5 star review, it was an absolute pleasure getting your property sold and taking it all through to completion. Look forward to working with you on the sale of your family home. All the best Jazz and the haart Ilford sales team.

5/5

Google

I have been working with Jag Singh from the Ilford branch since Jan,2023 and he has been helping me purchase my first home which is due to complete soon. He has been been extremely efficient in responding to my queries and found creative ways to successfully resolve the many hurdles we experienced during the conveyancing process, which had a complex chain. Jag is a great communicator, very level-headed as an agent and a pragmatic straight talker which has been refreshing. Overall I respect his expertise, I wouldn't hesitate to recommend him to others and I wish him a rewarding career in the future.

Rubina · 29 August 2023

Agent replied · 28 October 2023

Thank you very much for the 5 star review, really appreciate the kind words. Jag haart Ilford

5/5

Google

I have been dealing with Bhupinder from Haart when looking for a property. From the moment I came into his office he has been very helpful. After explaining my needs and specific criteria, he narrowed down a few properties and showed me a property on the same day. He was very enthusiastic and optimistic. The property was perfect for me! He is now helping me with the process of purchasing and I could not be happier with his service. I fully recommend Bhupinder from Haart!

Nazma · 30 July 2023

Agent replied · 28 October 2023

Hi Nazma, Thank you for your kind words it really means a lot! all the best for the future. Bhupinder from Haart Ilford

5/5

Google

My experience with Haart was great- any queries that I had were swiftly addressed and solved. The entire team were extremely professional, and I would like to thank them all. From the moment I met Gero I felt welcomed by Haart. Jag was very helpful and dedicated to the sale the property. I really appreciated how he kept constant communication and informed me about the status of the sale at every stage. Would highly recommend this estate agents to all. From Susan Dhariwal

Avneet · 30 July 2023

Agent replied · 28 October 2023

Dear Susan, thank you so much for this amazing review. We really appreciate the positive feedback and your kind words. We wish you all the best from haart Ilford Ham Sales Team

5/5

Google

Gero was really understanding of our sad situation as we dealt with our family’s loss. His knowledge of the Ilford area and helping us to find local advisors enabled the sale to run smoothly. We are grateful for all his guidance and advice. All we can say is thank you to all the team at Haart Ilford for your work with finding our buyer, keeping us updated regularly and getting the sale done efficiently. It will not be forgotten how much you and the team made a very difficult time for us much easier. .

Emma · 30 July 2023

Agent replied · 28 October 2023

Thank you Emma for your kind words and the five star review! Glad we could help you and you were happy with the service, your 5 start review is greatly appreciated. All the best from haart Ilford sales team

5/5

Google

I cannot thank Jazz Rai enough and the team at Haart of Ilford! They have provided us with a first class service to help my family sell our property. Jazz in particular, provided the upmost customer care and engagement the whole of the time during the selling process. She was professional, contacted us regularly with updates on progress and we never had to chase her for anything. Due market conditions, we had a buyer that backed out in the process in Q4 2022 and left us frustrated, but Jazz kept so calm and collected and reassured us she would sell our property. By the new year we were sold again and finally went on to sell the property. If she was out of office, her colleagues were very well informed and took over our queries without any hassle or having to repeat ourselves. Well done Jazz and thank you so much. I’ll be reaching out to you in the future again and would definitely recommend to my family and friends!

B · 30 July 2023

Agent replied · 28 October 2023

Thank you so much for taking the time to leave us feedback, always good to hear great things about our staff, it has been an absolute pleasure working with you and your family and look forward to working with you again, wish you all the best from haart Ilford SalesTteam

5/5

Google

Jazz has been great, friendly and professional throughout the entire process. She was available anytime to grant us access to the property for various reasons. Jazz has been very fair in the deal unlike other estate agents exploiting the buyers. She is pro active and always chasing the various parties involved to get things moving forward. I would like to seize this opportunity to say a massive thank to Jazz and her team. I would highly recommend Jazz and her team to anyone for their excellent service provided.

Jawad · 30 July 2023

Agent replied · 28 October 2023

Thank you for your 5 star review, it is much appreciated! All the best, Jazz from Haart Ilford.

5/5

Google

We had the fortunate experience recently of engaging Haart of Ilford to sell our home and the good fortune to meet the staff and in particular Gero La Lomia. For various reasons we lost the houses we were after on 3 occasions but each time Gero was able to sell our home again quickly to suitable buyers for a good price. Under his leadership his team were so helpful, efficient and understanding. Thank you. Melanie and Steve

Melanie · 7 October 2023

Agent replied · 28 October 2023

Dear Melanie and Steve thank you sending me a fantastic google review. I have to say it has been a pleasure dealing with you both and I hope you are happy in your new home... Once things settle down lets meet up for a coffee. All the best Gero from haart.

5/5

Google

I wanted to say a big thank to Haart for their professionalism and dedication in selling my property. From day one the team kept me informed on the progress, Jags, Jas, bhupinder were always on hand. Jags was my main contact and was outstanding, I would highly recommend him, he attended every viewing and kept me informed all the way through which made my life much easier. His knowledge and expertise and marketing skills sold my property, a true gent. If you want a good agency, which you can entrust your property, I would 100% recommend Haart and see Jags. Thank you so much.

Edna · 30 June 2023

Agent replied · 28 October 2023

Thank you so much for the 5 star review & appreciate the feedback for the team, wish you all the best from Ilford haart

5/5

Google

Had a first class service from Haart Ilford. The staff have been friendly and massively helpful at all stages. A particular shout out and thanks goes to Jazz whose positive manner and dedication to assist in our sale to keep the process going was commendable. If Jazz was not there Gero, Jagdeep or Bhupinder were there to help with our issues. Would highly recommend Haart

Bev · 22 May 2024

Agent replied · 21 June 2024

Thank you Beverley for the five star review, we wish you all the best for the future. Jazz and the Ilford haart sales team

5/5

Google

Orael was really nice and supportive took my details down to help me find my first place to move into!

Salma · 15 August 2026

5/5

Google

I am much happy with the service I received from Izel Ok at haart ilford lettings. Her exhibition of indeth knowledge and professionalism in the letting process is highly admirable. Izel Ok is so good in what she does and possesses a great customer service qualities. Thank you Izel Ok and thank you heart Ilford letting.

Fridaus · 8 October 2024

Agent replied · 22 October 2024

Thank you so much for your kind 5-star review! We’re delighted to hear that you had a positive experience with our letting services. Our team is dedicated to making the rental process as smooth and stress-free as possible, and it’s fantastic to know we hit the mark for you. If there’s anything else we can assist with in the future, please don’t hesitate to reach out. We look forward to working with you again! Izel Ok, Ilford Lettings

5/5

Google

I have just put my house on the market for selling. So far the service offered by Jazz has been excellent. She is always easy to reach and calls you back straight away, which is so reassuring considering the stressful nature of selling a house. She is very experienced and confident and after her free valuation said straight away that she can sell the property within a month. I had got valuations done by other estate agents also but it was only after speaking to her that I decided to go with haart. She goes out of her way to help you out and appreciates the stress and other worries a buyer/seller may be having. I am hoping all goes smoothly with the sale. Thank you for your help so far Jazz, much appreciated!!!

Kamran · 1 May 2023

Agent replied · 28 October 2023

Thank you for the 5 star review, look forward to getting this through as smoothly a possible. All the best haart Ilford

5/5

Google

Estate Agents are like other professions, you get some bad apples and it gives the whole profession a bad name. We looked carefully for an estate agent when we came to sell our home knowing it’s an uncertain housing market at the moment. When we met the agent Jazz Rai we knew from the start we had made the right choice, we could tell straightaway she knew her trade, the level of expertise, experience and knowledge shone through. We had a list of the things we thought were good selling points which we saved to the end of her appraisal of our property to go through and she had already covered them by the time we finished. When it came to the marketing, the house was on the market with the description and photos in rapid time with an excellent presentation. By the following week we had umpteen viewings booked and that’s when the fun started. Jazz just got on and sifted through offers, giving us a full appraisal of each and completed the negotiations on our behalf. We were more than satisfied we had achieved not only the best price but also the most appropriate buyer for our circumstances. Jazz is always available over the phone, is happy to accommodate our suggestions and provides a professional service. Highly Recommended.

Richard · 1 May 2023

Agent replied · 28 October 2023

Thank you Richard for taking the time to leave a fantastic 5-star review. Jazz & the team at haart Ilford

Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.

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Questions about haart

How many reviews does haart have?

haart's Ilford office has 1,034 reviews across two platforms: 1,012 on Google, 22 on Facebook. Reviews may appear on more than one platform. Checked 9 October 2026.

What is haart's rating?

haart is rated 4.8 out of 5 across all 1,034 reviews, and 4.8 out of 5 on Google from 1,012 reviews, checked 9 October 2026.

Has haart won any awards?

Yes. In The Trusted Agent 2026 awards: haart, Ilford won Platinum; haart, Wembley won Platinum; haart, Lincoln won Platinum; haart, Doncaster won Platinum; haart, Bury St Edmunds won Platinum; haart, Clacton On Sea won Platinum; haart, Dartford won Platinum; haart, Romford won Platinum.

Where is haart's Ilford office?

haart, 184-188 Cranbrook Road, Ilford IG1 4LU.

The Trusted Agent

Ratings and review counts checked 9 October 2026. Is this your office? Claim your page.