Trusted Agent profile · Ilford, Essex

haart Ilford reviews

★★★★★ Excellent

1,034 reviews across 2 platforms

184-188 Cranbrook Road, Ilford, Essex, IG1 4LU

Part of haart, see every office.

haart's office in Ilford, Essex, at 184-188 Cranbrook Road, is rated 4.8 out of 5 across 1,034 reviews on two platforms, including 1,012 Google reviews rated 4.8. It won Platinum in The Trusted Agent 2026 awards, one of eight awards haart won in 2026.

Google logo

4.8 / 5

1,012

Reviews on Google

This office

Facebook logo

5.0 / 5

22

Reviews on Facebook

This office

Reviews may appear on more than one platform.

Awards

The Trusted Agent 2026 results for haart, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.

Reviews

Every review we hold for the Ilford office, from every platform, shown as written. First names only.

5/5

Google

Very friendly and honest staff ! Made the stressfull job of selling my house so stress free ! Big Thank You to Jazz Rai who handled everything so professionally and liased well with all parties involved! She really cared and got properly involved, she really has a passion for her role in the company.

Charlie · 26 October 2024

Agent replied · 9 November 2024

Thank you for your feedback, highly apprciated. haart - Ilford

5/5

Google

Bought a property through heart ilford, I dealt with Jag and I must say he a credit to the company he was so helpful and didn't hesitate in taking my calls even when on his day off. Thank you so much jag keep up the great work. When it comes time to sell I know who I will call.

Jess · 26 July 2024

Agent replied · 25 August 2024

Dear Jess, thank you for leaving us a great review. We are happy to have helped you find your new home. All the best for the future! Ilford haart team.

5/5

Google

Well what can I say a massive Thank you to Jazz Rai at the Ilford Haart , Jazz took all the stress away from me from the day we met for valuations . She was kind , helpful and very professional and so understanding . She was caring and attention to detail in every part of the journey , I didn't have to worry about anything . My mum had died and I had to deal with her house and I didn't know where to start but when I saw Jazz she took it all over . I could just hand her the keys and she dealt with everything so I didn't have to be at the house at all when it came to showing people around and chasing people if they were interested . I felt so comfortable as soon as we met and knew I was in safe hands . If you are looking for anyone Jazz Rai is your person , she will not give up , she chases people and responds to emails and any questions you have how little or silly they are she will always help. Thank you again for all your help and support it was much appreciated Michelle x

Chelle · 1 April 2023

Agent replied · 28 October 2023

Thank you Michelle for the amazing 5 star review, it was an absolute pleasure working with you and the family and I'm glad it all went well. All the best Jazz & the team at haart

5/5

Google

I recently had the pleasure of working with Marvellous and I couldn't be more impressed with her professionalism, expertise, and overall commitment to helping me find the perfect Tenant for my property. From the very beginning, Marvellous took the time to listen to my needs and understand exactly what I was looking for. She was incredibly responsive and always available to answer any questions I had. Throughout the entire process, Marvellous was extremely knowledgeable about the local real estate market, and provided invaluable guidance and advice to help me make informed decisions. She was also very patient and never made me feel rushed or pressured to make a decision. In the end, I found the perfect Tenant thanks to Haart Estate agent's hard work and dedication. I would highly recommend them to anyone looking for a professional and reliable estate agent. Thank you, Haart, for making my home letting experience such a positive one!

Babajide · 1 April 2023

Agent replied · 28 October 2023

Dear Babajide, s Thank you for this lovely review, I am very pleased to know you are thoroughly satisfied with the successful journey to renting your house. If there is anything at all I can do to further assist you along the way please do not hesitate to get in touch. Al ways willing to help Marvellous Awazi Ilford haart Lettings

5/5

Google

Abdi was wonderful, thank you helping us out with our flat hunting process. You’re a star!

Anu · 20 August 2026

5/5

Google

I sold my house located on Quebec Road IG2 few months ago with the help of Haart Team. It was really a pleasant experience dealing with Haart Team at Ilford branch. Gero and the team have shown their experience and high professional approach. It has been an amazing experience from start to the conclusion of the sale. I highly recommend Haart if you are selling or buying a house. Thank you Haart.

N · 28 September 2023

Agent replied · 28 October 2023

Thank you so much for your google review, it has been a great helping you move and I hope you have now settled in you new hope. I think you picked the perfect time to move achieving the highest price for property like yours... All the best Gero haart Ilford

5/5

Google

Buying your first property is extremely stressful and nerve-wracking. We had viewed a lot of properties previously, who were being sold by other estate agents, but not a single one of them cared for the buyer. We could really tell it was all about what was best for the seller, which didn’t make us feel like we had any hope at all. (We understand that it’s the seller paying them, but without the buyer, good luck selling the property). But that all changed once we were lucky enough to view a property managed by Jazz Rai from HAART. Every time we asked a question, her answers actually felt genuine. She was always a phone call away if needed and even gave us her mobile number for times when the office wasn’t open. And she was there at the ready throughout the whole process. I know a lot of people would expect this kind of service from any company, but unfortunately that’s sadly not the reality now a days, and we could really feel that, dealing with a lot of different estate agents. We would highly recommend Haart and if you get Jazz, that’s an added bonus. Also shout out to Jasmine Raja who was also super lovely, always calling to check in on things in the gentlest of ways. Overall, A+ service.

Emmalie · 31 January 2023

Agent replied · 28 October 2023

Thank you Emmalie for the 5 star review, glad I was able to find you your dream home. Wish you all the best for the future from Jazz and the haart Team.

5/5

Google

Huge thanks to Izel Ok for her patience all through the process of getting the studio apartment in Ilford. Always responding and attending to my queries promptly. If you are ever in need of a space, I highly recommend her. Thank you once again Izel

Victory · 15 January 2025

Agent replied · 22 January 2025

Thank you for your kind review Victory. Really appreciate it. Izel, haart

5/5

Google

Nabil Ahmed has been a pleasure to deal with from start to finish. He has kept me informed of the reference process and has been very responsive with any queries I have had. I am very pleased with the service he has provided with openness and transparency. Thanks Nabil - highly recommend.

Junaha · 22 September 2024

Agent replied · 22 October 2024

Thank you, Ilford haart lettings

5/5

Google

I recently had an amazing experience on getting a valuation done for my property, which was very time critical. Jazz from Haart, is an extremely amazing professional who exceeded my expectations. Starting from scheduling the appointment(as I have to schedule my work hours), property survey and produce the report with utmost professionalism, demonstrated Jazz's attention to details, market knowledge and local housing demand. I'm really pleased. Thank you Jazz and Haart.

Nat · 29 August 2023

Agent replied · 28 October 2023

Thank you Nat for your kind words and hopefully working with you in the future, all the best. Jazz @ haart Ilford

5/5

Google

Our Estate Agents had experience and deep understanding of the market which was invaluable. Jazz was punctual and incredibly responsive to our queries. Jazz thank you so much for helping us sell our home. You made the process simple and easy to understand for us. We appreciate your patience and expertise. You made a stressful process into an enjoyable one. We could not have done this without you and the Haart Ilford Team.

Parween · 30 June 2023

Agent replied · 28 October 2023

Thank you for your 5 star review, it is much appreciated! All the best, Jazz from Haart Ilford.

5/5

Google

It has taken a very long time to find our perfect family dream home, searched for literally years, through Haart we finally found it and we could not be happier, Jagdeep was extremely patient and helpful with us, he never pushed us in any direction we did not feel comfortable with and really took into consideration our very specific requirements, every question we asked was answered without hesitation which made it really easy for us to decide which property was right for the family, he was very professional even when there were a few hickups with paperwork from our end, thank you for all your help, I truly believe we couldnt have found this place without your help and im so greatful. I will defo be recommending you to family and friends.

Sanj · 28 October 2022

Agent replied · 28 October 2023

Thank you for your 5 star review, we wish you all the best. haart Ilford Sales Team

5/5

Google

Firstly would like to give 5 star to Aysu Karatas who has been wonderful and very fast in helping and resolving and managing my property. Aysu is very professional through out the process and resolving my issue and always getting back to me with everything very quickly, always communicating everything in a clear manner which always helps the house owner as she is the one looking after my property and that kept me at ease. I would 100% recommend Aysu to assist and managing your property. very Knowledgable, helpful & quick.

Zafar · 28 October 2022

Agent replied · 28 October 2023

Thank you for the 5 star review, it is much appreciated! haart Ilford

5/5

Google

As we all know, purchasing a home is not at all an easy process - it can be one of the most stressful and painful experiences! But Haart Ilford were really helpful and made the experience much smoother. We had the pleasure of dealing with Jagdeep from Haart Ilford. Jagdeep has honestly been great to deal with. He was very responsive with everything and we had no problems communicating with him. For instance when we had a couple of concerns and issues that cropped up along the way, we were not hesitant to talk about them to him. Instead he helped us through any problems we incurred. Jag was very honest at every stage of the process which made the process so much less stressful. Thank you so much Jag for being patient and helping us throughout each stage. We have finally reached the end of the process and are very happy with how everything has worked out. Many thanks :)

Ayesha · 28 October 2022

Agent replied · 28 October 2023

Thank you very much for your 5 star review it is much appreciated! All the best for the future in your new home. Gero from haart Ilford.

5/5

Google

I Just wanted to say how wonderful and helpful the staff at Ilford Haarts have been with the selling of my property. Absolute professionals when it comes to property matters. In particular, one staff member Jag, has gone beyond and above in getting my property to sell. They have always answered my calls when I needed to discuss anything and offered me invaluable advice for anything I was not sure on . Jag even dealt with my issues on the days he was not in the office. Top bloke! Very polite, pleasant and always has time to deal with any queries. I would highly recommend Haarts agency to anyone who is thinking of buying/selling their house. Rest assured , you will be dealt with true professionals who know what they are doing ! Thanks for all your help and support Haarts team!!

Zahid · 28 October 2022

Agent replied · 28 October 2023

Dear Zahid, Thank you very much for your review- it is most appreciated. haart Ilford Team

5/5

Google

Just sold my house with haart Ilford - Gero and his team were professional, helpful and very pro active. Great communication and Gero can be relied upon to promptly update you with regards to the progress of all matters relating to the sale of the property. Thank you Gero and the haart Ilford team for helping me to sell my home. You did a wonderful job marketing and advertising it on various websites, organising the open house and negotiating the sale

Bijal · 28 October 2022

Agent replied · 28 October 2023

Dear Bijal, Thank you so much for you 5 star review it really means a lot to me, it has been a pleasure working with you and I wish you all the best for the future. Gero Haart Ilford.

5/5

Google

A very Big Thank You to the entire Haart Ilford team, for helping us purchase our very first home. A very Special thank you to Jagdeep, Gero and Helen who provided a friendly, professional service and were persistent from beginning to end. We could not have done with without you all. Also cannot recommend enough Ahmed, there in-house Mortgage Broker. He was knowledgeable, efficient and very responsive. Always phone call away. We are endlessly grateful for all your hard work and expertise. You all went above and beyond to make this happen.

Fariha · 28 October 2022

Agent replied · 28 October 2023

Dear Fariha, Thank you for this positive review. We really appreciate you taking the time to leave such good feedback. We wish you all the best for the future from haart Ilford Sales Team

5/5

Google

We were not initially looking to buy but saw a house on the market by Haart, which we thought would be a great expansion for our family, that we came across Jazz and her team. We decided to put our house on the market with Haart/Jazz too. Jazz was realistic with the selling price not overvaluing like alot of other estate agents, she knows the area very well and how it has evolved which gave us a great insight of what we wanted. Overall, our experience has been great and we wish her very best in her future ventures.

Zakiya · 28 October 2022

Agent replied · 28 October 2023

Thank you Zakiya for the amazing 5* review, it was an absolute pleasure working with you & your family, wish you all the best from Jazz & the haart Ilford Sales Team

5/5

Google

Haart Ilford were extremely professional and efficient in the process of selling my home (Quebec Road). We were able to receive a valuation and get our property on the market instantly, finding a buyer within the first 3 weeks. Gero and his team, Jagdeep and Helen, always kept me updated and had clear communication channels at all points throughout the process. I would recommend Haart Ilford to anyone looking to sell their property at a realistic timeframe and valuation. Thank you very much, Habibur

Yeamin · 28 October 2022

Agent replied · 28 October 2023

Dear Habibur, Thank you very much for your kind review- it is most appreciated. haart Ilford Sales Team

5/5

Google

I am selling my property whilst living overseas so naturally feeling a bit 'at sea' with the process. Jazz has been very responsive and happy to answer all of my questions right from the outset, which is why I initially chose Jazz above other agents I spoke to. She has advised on and helped me manage some of the specifics of the property in a really pragmatic way with a can-do attitude. I have only just accepted an offer but feel confident the process will run smoothly. Thanks so much!

Elaine · 28 October 2022

Agent replied · 28 October 2023

Thank you Elaine for the amazing 5 star review, look forward to taking this through to completion smoothly and it has been a pleasure working with you so far in the sale of your property. All the best Jazz and the haart Ilford Sales Team

5/5

Google

It has been very stressful selling my property & also looking for a property. I did have a hard time with a staff at Haart & totally lost trust by this, I had been put through alot of stress at 1 point of a purchase through Haart, where I was totally mislead & lied too, everything said to me was denied after the property was offered to me it then got offered to someone else, & I wasn't even given a chance to put a higher offer. So this was were disappointing for me. Looking at the good side where Jazz was selling the property for me did a great job & very pleased with her service overall. So thank u very much Jazz. Until jazz

Nazma · 28 October 2022

Agent replied · 28 October 2023

Thank you Nazma for the amazing 5 star review, sorry to hear that you had a disappointing experience and glad that in the end it all worked out. All the best haart & the Ilford Sales Tem

5/5

Google

We searched for properties for 3 months until we came across Jag from Haart. After that we had a viewing almost every week and we finally got an offer accepted and we are in the process of securing our first home. I would like to thank Jag who has been very helpful with finding our first home. Jag has always been on hand and his expertise with the market/area is amazing. He has always given us good advise and given good recommendations for services available in the area regarding mortgages and legal services.

Kamran · 28 October 2022

Agent replied · 28 October 2023

Hi Kamran, thank you for your review, we will all keep working hard to get your purchase over the line asap. All the best, haart Ilford.

5/5

Google

Just sold my property and had the pleasure of being taken care of by Gero who is the manager. The attention to detail he showed us throughout the whole process as well as his advice and guidance has made the whole experience of moving home such and effortless and smooth process and alleviated any fears we previously had. Thank you so much Gero, it's been a joyful experience and you've been nothing short of magical from start to finish!

Zaid · 28 October 2022

Agent replied · 28 October 2023

Dear Zaid, thank you for taking the time out to leave an amazing review, look forward to working with you moving forward. All the best from haart Sales Team Ilford

5/5

Google

Very happy with service received from Jazz and Jag when we recently sold our flat. Very professional and excellent knowledge of local housing market and spot on valuation of our flat. Would definitely would recommend them to friends and family when buying and selling in the area. Well done Jazz and team.

Krystyna · 18 August 2024

Agent replied · 25 August 2024

Thank you Krystyna for the five star review, it was a pleasure working with you and wish you the very best for the future. Jazz and the team @ haart

Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.

Read haart's Google reviewsLeave haart a review

Questions about haart Ilford

How many reviews does haart Ilford have?

haart's Ilford office has 1,034 reviews across two platforms: 1,012 on Google, 22 on Facebook.

What is haart Ilford's rating?

haart Ilford is rated 4.8 out of 5 across all 1,034 reviews, and 4.8 out of 5 on Google from 1,012 reviews.

Has haart won any awards?

Yes. In The Trusted Agent 2026 awards: haart, Ilford won Platinum; haart, Wembley won Platinum; haart, Lincoln won Platinum; haart, Doncaster won Platinum; haart, Bury St Edmunds won Platinum; haart, Clacton On Sea won Platinum; haart, Dartford won Platinum; haart, Romford won Platinum.

Where is haart's Ilford office?

haart Ilford, 184-188 Cranbrook Road, Ilford, Essex, IG1 4LU.

The Trusted Agent

Is this your office? Claim your page.