Trusted Agent profile · Ilford, Essex

haart Ilford reviews

★★★★★ Excellent

1,034 reviews across 2 platforms

184-188 Cranbrook Road, Ilford, Essex, IG1 4LU

Part of haart, see every office.

haart's office in Ilford, Essex, at 184-188 Cranbrook Road, is rated 4.8 out of 5 across 1,034 reviews on two platforms, including 1,012 Google reviews rated 4.8. It won Platinum in The Trusted Agent 2026 awards, one of eight awards haart won in 2026.

Google logo

4.8 / 5

1,012

Reviews on Google

This office

Facebook logo

5.0 / 5

22

Reviews on Facebook

This office

Reviews may appear on more than one platform.

Awards

The Trusted Agent 2026 results for haart, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.

Reviews

Every review we hold for the Ilford office, from every platform, shown as written. First names only.

5/5

Google

It was really good and easy process to book the appointment. Mr Mohammed was way helpful in supporting this.

Chetan · 18 August 2024

Agent replied · 25 August 2024

Hi! Thank you for your kind review. We really appreciate it. All the best, haart Ilford Lettings - Mohammed Mannan

5/5

Google

Bhupinder has been great for me and my father so far. Very happy with his professionalism and help in understanding exactly what we want and need. Looking forward to more deals with him in the future.

The · 29 August 2023

Agent replied · 28 October 2023

Thank you for the 5 star review & look forward to working with you in the future. All the best Bhupinder haart Ilford

5/5

Google

Bhupinder has been so helpful and kind in finding me the right investment property. Five star for his hard work

IEducation · 26 July 2024

Agent replied · 25 August 2024

Dear iEducation Ltd, Thank you for your review. It has been a pleasure dealing with you. All the best on your new venture. Bhupinder - Ilford haart

5/5

Google

Bhupinder was very professional and great at his job. Very approachable guy and a pleasure to deal with. Thank you.

Fakir · 26 July 2024

Agent replied · 25 August 2024

Dear Fakir, thank you for your review. I appreciate the kind words. Bhupinder - Ilford haart

5/5

Google

Denise has been absolutely amazing with dealing with my enquiry. She took over my as a property manager for my property. There was some miscommunication but she dealt with it promptly. Really happy with the 5 star service.

Salma · 30 June 2023

Agent replied · 28 October 2023

Hi Salma, Thanks for leaving such great feedback for me, it is really appreciated. If you need anything at all please do not hesitate to contact me. All the best, Denise Chandler @ haart Property Management Ilford

5/5

Google

Very pleased to have bought my house through haart Ilford. Jazz was very friendly and helpful throughout the process and was always on hand to answer queries promptly. Gero was also great at ensuring we completed on time. I would highly recommend haart ilford if you're looking for a quality estate agent!PositiveResponsiveness, Quality, Professionalism, Value

K · 22 June 2021

Agent replied · 21 June 2024

Thank you for your 5 star review, all the best in your new home. Gero and the team at Ilford haart.

5/5

Google

I am a landlord and I would highly recommend Haart Estate @ Illford. They were very professional in finding a Tenant. In particular Sadiq Patel was very proactive in getting the necessary due diligence and paper work complete and making the entire process very smooth.

Deepak · 28 October 2022

Agent replied · 28 October 2023

Thank you so much Deepak for your feedback if you need any further assistant please do not hesitate to contact me Sadiq Patel Ilford Haart lettings

5/5

Google

Gero and his team have been amazing. Very approachable, professional, hands-on, communicating extremely well each stage of the process. Gero has a very good knowledge of the local area which has helped us to sell the house within a short space of time. Thank you!

Fab · 28 October 2022

Agent replied · 28 October 2023

Dear Fabienne, Thank you for you 5 star review! It has been a pleasure working with you and I wish you and your family all the best for the future. Gero Haart Ilford

5/5

Google

I have been really happy with all the help provided by Haart letting agents Abdifatah has really been so helpful kind and supportive. Thank you

Shaheen · 23 December 2025

Agent replied · 30 December 2025

Hello Shaheen. Thank You very much for your lovely review. Congratulations on securing your new home!! Abdi - Haart Lettings Ilford

5/5

Google

Amazing service from the whole team at haart especially Riz. He handled both the buyer and myself the seller impecabbly and calmed any fears and resolved any teething problems immediately. Negotiated the deal in a manner which I was very happy with. Have no complaints given the market conditions.would definately recommend and use again. Thanks again all the team at haart.

Khuram · 29 July 2019

Agent replied

Dear Khuram Farooq, Thank you for taking the time to leave us feedback. We are delighted you are pleased with the service you received whilst selling your property. We always love to hear from our customers, especially with such great feedback. We wish you all the best and hope to speak to you again in the future. haart Ilford estate agents

5/5

Google

happy with the service provided by heart ilford especially our letting agent Izel had done a outstanding performance. From the beginning our agreement she was professional and approachable, She made everything clear and simple and helped as throughout the letting process I really appreciate her effort and sincerely . Thank you, Izel, for your fantastic service!

Haripriya · 15 January 2025

Agent replied · 22 January 2025

Thank you for your kind review. I appreciate it. Izel Ok - Ilford Lettings

5/5

Google

I had an excellent experience with the letting agency Ilford branch, and would like to especially thank Miss Izel Ok for helping my journey thru the renting world be easy and wrinkle free. Thank you again

Zeljko · 30 July 2023

Agent replied · 28 October 2023

Hi Zeljko, I appreciate your kind review. It has been a pleasure! Kind Regards, Izel Ok Negotiator Associate Lettings Ilford

5/5

Google

Izel is a professional, she really talks well and answered all queries Have time for all clients and will go to the extreme to help all clients. Excellent work Izel.

Drkyeboah · 24 December 2023

Agent replied · 21 June 2024

Good afternoon, Thank you for your kind review. Very much appreciated. Izel Ok - Lettings Associate - Ilford Lettings

5/5

Google

Great service from Gero and the team at Haart Ilford. We were kept informed of developments every step of the way with regular updates. Helen the sales Progresor was also a great communicator and dealt with queries in a prompt and professional manner. Highly recommend this team who go the extra mile.

Harvey · 28 October 2021

Agent replied · 28 October 2023

Dear Harvey, Thank you so much for your great feedback. We are very grateful that you took the time out to leave us a 5 -Star Review. Take care and we wish you all the best from Ilford haart Sales Team

5/5

Google

Fantastic service from Haart letting and a special thank you to Sadiq who found a suitable tenant within a day of marketing the property. He was very helpful, honest and professional throughout the process keeping us up to date. I would highly recommend Sadiq.

Robina · 28 October 2022

Agent replied · 28 October 2023

Thank you so much Robina for your feedback if you need any further assistant please do not hesitate to contact me Sadiq Patel Assistant Branch Manager Ilford Haart lettings

5/5

Google

Thank-you thank-you thank-you! This team is just splendid! Ridwan is so positive, yet never over the top. Very caring, the advice fitted with my rather critical graduated spirit! Gero, the manager comes as a whole package! Just what works. This team, literally saved my sale. Always honest, sometimes too true, thus efficient. Highly trustworthy and patient. A tailor made service.

KS · 29 July 2019

Agent replied

Thank you for taking the time to leave us feedback. We are delighted you are pleased with the service you received whilst selling your property. We always love to hear from our customers, especially with such great feedback. We wish you all the best and hope to speak to you again in the future. All the best Gero haart Ilford estate agents

1/5

Google

The agency is least bothered about the tenants queries and concerns, first of all they won't validate the things in house before they handover it tenants from landlord, they behave very nice until you move into the property and then afterwords if there are any issue or you are seeking any information from them related to house you moved in via this agency you get no response, either they will say will check with landlord and get back to you or you will get one automated email from the person who will be point of contact to you stating that i'm out of the office till the some dates so then you will have to wait until they come back, no other option because they don't have alternate employee to take care of the pending things of employee who is on vacation. i have rented a flat from this agency and i am frustrated out reaching out to these guys seeking for the needs in property, they have not provided even the proper access keys for main door entry(fobs) and there is balcony in house and keys are even they don't know. Only way to follow up with this agency is email, there is contact number for property management via IVR and you will never be able to connect to person on call, they have standard IVR message "All our agents are currently busy handling other clients leave your messages" no matter how many times you leave your message they will never come back. and regards to complaint i've taken it to till director level of the branch but even they responded on first followup complaint then afterwords, same with them as well. strange funny thing is i'm frustrated having no keys to access building entry and receptionist at my building got frustrated to open the doors as and when i move into property and request them to open main door. i'm writing this review for finding the right point of contact to get my issues resolved. don't know how much helpful this is for me but before renting any house/flat from this agency make sure your have all the things you have in your agreements. literally very bad management, to provide an access fobs it hardly takes one or two days these guys and the landlord don't know what they are doing even after months they are not able to provide it and not even responding.

Ravindra · 21 October 2023

Agent replied · 28 October 2023

Hi Ravindra, Thank you for your feedback, I look forward to finding you a suitable home. Do stay in touch. Izel Ok- Negotiator- haart Lettings Ilford

5/5

Google

I would like to take this opportunity to express my sincere appreciation for Ms. *Naurin*(Haart agency branch Ilford) a dedicated and professional member of the Haart rental agency team. Throughout my recent rental process, Naurin consistently demonstrated exceptional communication skills, patience, and a strong commitment to customer service. She handled every step with efficiency and a positive attitude, making what could have been a stressful situation smooth and manageable. Her prompt responses, helpful guidance, and genuine support reflect her professionalism and the high standards of Haart. I am truly grateful for her assistance and support. Thank you, Naurin, for your outstanding work. Your dedication and service do not go unnoticed. Thank you SHIJI RAVI

Shiji · 15 April 2025

5/5

Google

Thanks to Izel for everything. She was so friendly and nice too. Would love to get in touch for anything in future. Thanks.

Masihat · 22 April 2024

Agent replied · 21 June 2024

Hi Masihat, Thank you for your kind review. Izel - Ilford Lettings

5/5

Google

Don’t usually post reviews but I would like to thank Miss İzel Ok for her huge help in our search for the right property. Lovely lady

Amelia · 22 February 2024

Agent replied · 21 June 2024

Thank you for your kind review! Izel Ok - Ilford Lettings - Associate

5/5

Google

I dealt with Jag during the buying process and he kept me in the loop and was easy to get hold of. He helped during the negotiation process when things were complicated. Overall ive had a very good experience with Jag and Haart.

Imran · 28 October 2022

Agent replied · 28 October 2023

Dear Imran, Thank you for your 5 star review! It has been a pleasure working with you and all the best! Jagdeep haart Ilford

5/5

Google

I have purchased a property through Haart in Ilford last week. Dealt with Raheel Ahmed. I had a very good experience thanks to Raheel who made it as easy as possible for me. Constantly kept up to date and provided with the best advice and service. Very happy and would definitely buy or sell in the future through Haart!

Siva · 29 July 2019

Agent replied

Dear Siva Kalliyappan, Thank you for taking the time to leave us feedback. We are very pleased to hear about your experience with us whilst purchasing your new property. We always love to hear from our customers, especially with such great feedback. We wish you all the best and hope to speak to you again in the future.

5/5

Google

“I would definitely recommend Haart Ilford to sell your home. I had my property on the market with another agent and wasted valuable time…. I then met Gero La Lomia Branch Partner and everything changed. He put my property on the market, done some excellent photo’s etc… and sold/completed the deal in less than three months start to finish. Getting a really good buyer was key and his expertise / experience got me a fantastic price. Gero also liaised with the agents I bought from to make sure the transaction went smoothly. I can’t thank you enough! All the best to you and your team!”

Suly · 28 September 2023

Agent replied · 28 October 2023

Thank you for the 5 star review, wish you all the best for the future. Gero haart Ilford

5/5

Google

We have been trying to buy our dream home now for almost three years. Having had almost completed on two previous purchases but for reasons out of our control, each never materialised. We, therefore were very apprehensive about trying to purchase for the third time… Gero, made us aware a house that ticked all our boxes was coming up on the market. Upon arranging a viewing, to the having our offer accepted, and traveling through the purchasing process Gero’s communication and genuine care for his clients has been amazing. The process of buying this house had various hurdles with being a long and complicated chain, however Gero and also Jazz did all they could to keep us regularly updated, solving issues as and when they arose. Jazz, was great at chasing issues and challenging them with solicitors and estate agents in the chain. She was reassuring, calm and always responsive and did her upmost to try an elevate our stresses. We have now completed on our forever home and cannot emphasise enough, how grateful we are to Gero and Jazz for getting the sale over the line. If it wasn’t for their expertise and determination the sale could have nearly not have taken place. Thank you again for all you have done I would not hesitate to use your services again in the future be it a purchase, or sale.

Nisha · 28 September 2023

Agent replied · 28 October 2023

Thank you Nisha for the 5 star review, it has been an absolute pleasure in finding you and your family the dream home you have always wanted and wish you all the best for the future. Jazz haart Ilford

Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.

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Questions about haart Ilford

How many reviews does haart Ilford have?

haart's Ilford office has 1,034 reviews across two platforms: 1,012 on Google, 22 on Facebook.

What is haart Ilford's rating?

haart Ilford is rated 4.8 out of 5 across all 1,034 reviews, and 4.8 out of 5 on Google from 1,012 reviews.

Has haart won any awards?

Yes. In The Trusted Agent 2026 awards: haart, Ilford won Platinum; haart, Wembley won Platinum; haart, Lincoln won Platinum; haart, Doncaster won Platinum; haart, Bury St Edmunds won Platinum; haart, Clacton On Sea won Platinum; haart, Dartford won Platinum; haart, Romford won Platinum.

Where is haart's Ilford office?

haart Ilford, 184-188 Cranbrook Road, Ilford, Essex, IG1 4LU.

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