Benham and Reeves Hyde Park reviews

★★★★★ 5/5

Trustpilot

Super expérience

Di, Zak and Joanna helped us a lot to find our flat and we are very happy with the service provided. I recommend 100%, especially Di who did everything for us to get this tenancy. Thank you so much

Valériane · 29 May 2026

★★★★★ 5/5

Google

Abbas has been managing our flat for years, and his service is consistently outstanding. He’s reliable, proactive, and handles everything, from bills to unexpected maintenance, with efficiency and care. His communication is excellent, always …

Deema · 13 April 2025

★★★★★ 5/5

Trustpilot

Rahim 👍

Rahim has been very helpful with my place in Beaufort Square. He met with me and recommended my flat, and he has always been available whenever I’ve had any issues or needed assistance.

Riz · 6 March 2026

★★★★★ 5/5

Trustpilot

Benham and Reeves as an estate agents…

Benham and Reeves as an estate agents was smooth and easy, with clear communication and procceses. Kayleigh and Kyle were great agents - super informative, responsive and helpful. Any time there was an issue or need, the response was quick and the matter was fixed accordingly. I will be coming back to them for future house searches again.

Misty · 4 April 2024

★★★★★ 5/5

Trustpilot

Very easy and fast process finding us a…

Very easy and fast process finding us a flat, and getting us moved in! Thanks a lot Iveta and Veronica!

EB · 19 September 2026

★★★★★ 5/5

Trustpilot

Dinesh was excellent during the whole…

Dinesh was excellent during the whole purchasing process

Gytautas · 12 December 2025

★★★★★ 5/5

Google

Excellent experience with letting with Benham & Reeves. Di went out of his way to make the shift as smooth as possible, while Joanna was courteous and prompt with her responses.

Aniruddh · 13 April 2025

★★★★★ 5/5

Trustpilot

We are satisfied with the service provided by Benham and Reeves

We are satisfied with the letting service provided by Benham and Reeves, and our agent, Amelia Wright, has offered professional advice and follow-ups.

LaiLai · 19 August 2026

★★★★★ 5/5

Trustpilot

Dr. Karim for Nick Hubbard

I was extremely happy with your service for last 10 years. I am particularly grateful to Nick Hubbard who went out of his way to help me. I am so grateful to him.

Dr · 8 June 2026

★★★★★ 5/5

Trustpilot

Excellent and professional

Had a great experience buying a flat recently with Benham and Reeves. Roman my agent kept me updated throughout the process and was always professional, friendly and helpful. Would definitely recommend this agency and Roman in particular highl,

Fehintop · 29 April 2026

★★★★★ 1/5

Trustpilot

The most unpleasant experience I’ve…

The most unpleasant experience I’ve ever had with any estate agency. Was lied to multiple times from a manager, then called the management office who told me to raise a complaint with the person who lied to me. Incredible.

Ryan · 20 April 2026

★★★★★ 5/5

Trustpilot

Excellent service provided by Ivan Hrissimov

Excellent service provided by Ivan Hrissimov as always - highly responsive, great attention to detail and very professional - could not ask for a better lettings agent. Thanks Ivan for your hard work!

Mrs · 24 January 2026

★★★★★ 5/5

Trustpilot

Benham and Reeves are a great letting…

Benham and Reeves are a great letting agency , they are fair on both sides owner/tenant. Francesca is really helpful and very responsive. She did a great job in following up with the owner and getting the tasks completed . Kept us well informed and did a fabulous job, really like the company.

FAIZ · 2 April 2024

★★★★★ 5/5

Google

Thank you Saman! I cant express the quality and thinking behind Saman. He made my life so easy in finding a great property in Hyde Park. He has been showing me many properties in the area and with every viewing his attention to detail was exquisite. Every property he showed me was my style. I wanted them all! However he then filtered them out to top 2 and I made the decision to pick one of them. Saman honestly thank you for being such a fantastic Agent! I will 100% rent another property through you and the company!PositiveResponsiveness, Quality, Professionalism, Value

Homeira · 25 October 2021

★★★★★ 5/5

Trustpilot

Excellent

Excellent, efficient management of my flat sale. Jeremy was friendly and efficient from the start, visiting to provide a valuation; then promptly introducing interested buyers. He would accompany them to view the property then feed back to me with prompt updates on their level of interest, or otherwise, which made the practicalities of a potentially complicated process very easy. Jeremy was also very supportive when my own onward purchase fell through, and was able to advise me on my options to locate another purchase, without jeopardising my eventual sale. The final negotiation with my actual buyer was made very stress-free and straightforward, and the eventual move happened without a hitch.

LD · 25 October 2021

★★★★★ 5/5

Trustpilot

Fantastic and professional service

I wholeheartedly recommend Benham and Reeves (Canary Wharf). Previously a tenant of 5 years with B&R's and receiving fantastic service and an overall great experience, I chose them to let and manage my property as I moved back to Australia, and I haven't regretted that decision. The entire team is professional and provide a prompt and honest service.William is a terrific property manager, he is a dedicated professional and goes over and above to ensure communication, quotes and repairs/replacements are undertaken in a timely manner.They are miles above the competition.

Mersiha · 22 October 2021

★★★★★ 5/5

Trustpilot

The Japanese team is really wonderful

The Japanese team is really wonderful. They are professional and highly efficient. They spent only one day helping me find a suitable tenant and signed a three-year tenancy agreement.

Joy · 25 June 2026

★★★★★ 5/5

Google

Very impressed with Benham and Reeves, the letting agent Saman was very professional , listened patiently to all my doubts, queries and endured my endless questions , the responses were quick and on point , he was accommodating to all my requirements. Jade was equally professional and transparent , the contract process went smoothly . I am happy to have dealt with such a professional agency and encourage the top notch customer service !PositiveResponsiveness, Professionalism

Amira · 21 June 2022

★★★★★ 5/5

Google

Been engaging B&R since 8 years ago, Di Was incredible in marketing my unit & support unit Abbas is very responsive whenever I have queries. Thank you

Mavis · 27 April 2025

★★★★★ 1/5

Trustpilot

Never ending problems and expenses

Sadly the Agency, Agents and Landlord don’t take any responsibility after having failed informing me (tenant) about the Flat’s Fixed Hot Water/Heating Provider E.O.N. and a Faulty Boiler (repaired after having to chase days, that became weeks) I’m now being told by Syed Hussain (Property Manager) I’m liable for a Bill that I had no idea about - I asked in regards to Bills and I was told Electric, Water, Council and any I would personally want as Internet, TV license - I moved in and set up Accounts with an Electric company, Thames Water and Council.After a month I received a letter from E.O.N Heat addressed to “The Flat Occupier” I thought was a mistake. I called them and I was told they have a Fix Contract with the Development for over 70 years, they supply Hot Water and Heating, and I was told I consumed Heating and Hot Water and I owed them £90. I can’t choose a supplier for this service, and it’s incredibly expensive.In my contract there’s no mention at all of this Fix Supply for Heating and Hot Water.I had to chase to have someone coming to check the boiler, since I never used heating - we are in summer - plus I knew there was something wrong the Boiler, it would generate all the time a very high temperature in the whole property and make noises.After weeks of chasing Syed Hussain someone came in and indeed found a piece was faulty and that was the problem for the consumption of Heating, also explained me how to properly use the Boiler, I asked for this since I moved in and I was told by Syed Hussain to “watch videos on YouTube”I told the property manager I’m not responsible for that Bill since the Boiler was malfunctioning and also I was never told about this Fix Supplier.He refused in several emails, and then his final response:“The Landlord is being fare, so I have to pay half of the bill”It’s absolutely insane, now I’m having to contact The Council, Shelter, a Solicitor, and leave as many reviews as possible so nobody else gets treated as I’m being treated by Benham and Reeves.

Mariana · 17 September 2021

★★★★★ 5/5

Trustpilot

My experience working with Mr Abbas…

My experience working with Mr Abbas Efir has been really pleasant. He takes initiatives and is always prompt and responsive in every of my enquiry. I’m so glad that my letting investment is well managed by a professional like Abbas.

Lena · 13 October 2024

★★★★★ 5/5

Trustpilot

Great Exp at Hammersmith Branch

Hi, my experience with Benham and Reeves at the Hammersmith branch has been great. Yuan and Wesley have been really helpful in letting my apartment. Wesley in particular was great in explaining the details behind the letting, while Yuan was generous with her time and also v prompt coming back to me. They made the whole process really smooth, and I would recommend them for others.

Daryl · 28 March 2023

★★★★★ 5/5

Trustpilot

The service and support from Benham & Reeves in finding and rental a flat.

The service and support from Benham & Reeves was first class throughout. Friendly, efficient and practical, with regular and timely communications that ensured everything went smoothly. Iveta Visnyeiova looked after me brilliantly, helping me find a property that exactly suited my needs and overseeing all the administrative process from start to finish. I would highly recommend the firm to anyone who asked.

Patrick · 2 September 2025

★★★★★ 5/5

Trustpilot

Letting with a twist!

Lisa Jane went far and beyond to allow us to enter the flat the day requested - she double checked that the deposit had arrived, negotiated with the landlord on our behalf, promptly picked up the phone when we called (many times!)- we highly recommend Benhams - Super thank you!

Barbara · 11 April 2024