Mishon Mackay Hurstpierpoint reviews

★★★★★ 5/5

Trustpilot

Sue Vila was fantastic

Sue Vila was fantastic, patient, helpful with our recent sale. She went above and beyond so many times. Thank you Sue for all your help.

Nicki · 20 November 2024

★★★★★ 5/5

Trustpilot

Great experience from the team at Mishon Mackay Brighton

The team at Mishon Mackay Brighton provided an excellent service selling our flat, especially during a slow and difficult market. The team were very professional and on top of everything and gave us some great advice. We felt they had a really good sense of when to push and when to hold for a moment. Many thanks to the whole team including Felix, Tom and Dee, and extra thanks to George and Samim who mostly dealt with our sale.

James · 12 September 2023

★★★★★ 5/5

Trustpilot

Good experience

The sale of my flat had its ups and downs, but Dee was fantastic throughout - calm, very very good at negotiating, and easy to contact.

Matthew · 25 October 2024

★★★★★ 1/5

Trustpilot

Not changing title, still don't trust them!!

Relying on Goodlord, to do your references. Details, can't be transferred, if your first application is changed, because previous tenants, decide to move back in. Have to go through whole process, yet again, with new landlord, and Goodlord. I don't rely on all the positive feedback, you need to read negative, just as much. We'll probably lose our holding deposit! Plus, now that they are shared with Mishon Mackay, and Michael Jones Letting, probably, these have similar issues!!! The details, we sent you, haven't changed. I'm sure that the details, could've been transferred. And, reading the new tenancy agreement, no pets are allowed. If we have lost our holding deposit, then it seems that you can't keep your agreements, and return the funds.

Stuart · 18 July 2024

★★★★★ 1/5

Trustpilot

Do not rent with this company

Do not rent with this company! They will just sit on your deposit when you move out!My partner has been waiting for over a month for them to decide on the amount of the deduction, and the amount they are trying to take is ridiculous. Their inventory check is inconsistent and unfair.The check-in inventory only had vague, distant photos, with no detailed pictures of critical areas like the inside of the fridge, the garage, or the entrance door. However, the check-out inventory was extremely detailed, clearly aimed at justifying unreasonable deductions.For instance, they are deducting money for a house number door sticker, claiming it caused damage to the door. This sticker was always there and did not cause any damage.I don't want this review to be too long, so I won't go into all the details, but they are claiming almost half of the deposit. I have never experienced, nor heard of, anyone having to wait this long for the process to be completed, especially with such unfair treatment.Avoid this agency if you value your deposit and a fair rental process.CHECK GOOGLE REVIEWS! Everyone had the same problem with them.

Alexandra · 16 July 2024

★★★★★ 5/5

Trustpilot

Glenn Erdman went above and beyond …

I recently dealt with Glenn Erdman from Mishon Mackay and have to say even though the sale took longer from a legal perspective Glenn was in constant contact with me, keeping me up to date and going above and beyond to sort any issues I had. Very professional and I would most definitely use this company for any future sale or indeed lettings.

Anna · 7 January 2022

★★★★★ 5/5

Trustpilot

I love working with BV

I love working with BV. I've used them for lettings for years. They sold my flat on the first set of viewings, and George and Darren were amazing throughout the sale to get it closed.

Cath · 15 May 2024

★★★★★ 4/5

Trustpilot

Professional, knowledgeable, calm.

For one reason and another, I had a somewhat tricky sale/purchase to complete. It took some real professionalism, resolve and tenaciousness to get it all over the line, but the team at BV totally came through. When my nerves and calm failed me, I really appreciated them keeping things on track. Dee, in particular, is someone who will go to the nth degree to make sure she achieves the desired outcome!

Clare · 21 November 2024

★★★★★ 1/5

Trustpilot

Losing faith in this company as a…

Losing faith in this company as a managing agent for my property. Problems in the flat have not been reported to me until 6 months later. They actively push landlords to put up rents and will automatically increase rents at the end of a contract unless the landlord specifically tells them not to. Very disappointed and I wish they hadn´t bought out my old agent who I was very happy with.

Alison · 14 November 2024

★★★★★ 5/5

Trustpilot

Superb!

I rented a property through Mishon Mackay a number of years ago and found the service to be excellent (a rarity in Brighton) so when it came to sell my flat I knew that MM would do a stellar job.I've found all the staff to be extremely professional and friendly but in particular Tom and Colin have always gone above and beyond to help.I can't recommend them highly enough!Thank you for looking after us.

Jonny · 5 July 2017

★★★★★ 1/5

Trustpilot

Challenge to get back deposit

Make sure to challenge them on the deposit return. Tell them you will use the Tenancy Deposit Scheme and don’t be afraid to use it if you believe you are right.They wanted to charge £455 from my deposit even though I left the property in much better condition than when I moved in. The agent made several false claims, but eventually settled for a £75 charge. I hope this review helps you get your deposit back and makes these agents understand that tenants’ deposits are only for covering damages, not for them to keep.

Mahdi · 13 June 2024

★★★★★ 5/5

Trustpilot

The experience that I had was good, good luck.

The experience that I had with company in general was good, however, Joshua was very supportive, helpful, and was managed to provide different types of solutions. Nevertheless, the Goodlaord company was slow, and they did not provide all the required details at the same time, which caused extra and unnecessary delays.

Omar · 13 March 2023

★★★★★ 5/5

Trustpilot

Thank you Glenn & team!

I'm a first-time buyer and recently exchanged on my flat in Brighton with thanks to Glenn Erdman and his team. Throughout the process, Glenn was proactive in keeping things moving in the right direction and keeping me updated.I honestly couldn't ask for more from an estate agent, especially with it being my first property purchase. I would recommend them in a heartbeat!

Tania · 22 November 2021

★★★★★ 5/5

Trustpilot

Dee is outstanding!

Dee is an outstanding, shining example of an absolutely fantastic member of the Mishon Mackay team.Dee dealt with our very long winded and complicated sale of my late father in laws retirement flat. Believe me, there were many frustrations along the way but never once did I feel that way when dealing directly with Dee herself. She is a truly kind and patient human being that translates into her craft and skill within the industry. She really helped keeping me grounded, very informative, gave clear knowledge and pointed me in the right direction whenever I needed it. I cannot praise her enough or express my gratitude to her for being human, for guiding us through this process and for supplying empathy for our situation. Dee is a true credit to Mishon Macaky. When we look to buy or sell in the future, I will be seeking her out!Many thanks, Dee!

Danielle · 7 June 2023

★★★★★ 5/5

Trustpilot

Dee is an absolute star!

Dee is absolutely brilliant, I can’t recommend her enough. Right from the start Dee was friendly and knowledgeable, and really helped us through the buying experience. We then encountered lots of issues with the purchase and Dee was invaluable - she went above and beyond to ensure we could get our dream purchase. Without her hard work and diligence it would never have happened. She was also a really lovely person to work with and super proactive. Thank you so much Dee!

Nicola · 5 June 2023

★★★★★ 5/5

Trustpilot

A Stress Free Sale

We would highly recommend George Wayne and all his team at Seven Dials Brighton. The whole team have been incredibly helpful throughout what can be a stressful process. Like every house sale there have been a few moments! However George was always there with sound advice. A special mention must also go to Samim Nabizada who kept us informed every step of the way. Us

B · 21 April 2021

★★★★★ 5/5

Trustpilot

Sue was very efficient and helpful in…

Sue was very efficient and helpful in managing our property purchase. She communicated with us promptly and we would highly recommend.

Charlie · 25 November 2024

★★★★★ 5/5

Trustpilot

10/10 Service

Micheal B has been so helpful throughout the whole process, can’t thank him enough for being so friendly and making this process so stress free. He is always happy to help and advise through emails as/when I need. Thank you Micheal!

Laura · 13 November 2023

★★★★★ 5/5

Trustpilot

I had a great time with Lucy

I had a great time with Lucy. Her warmly reception was very nice, and she took her time to show me all the rooms available. Also made sure I got what I wanted.

Nancy · 29 April 2024

★★★★★ 5/5

Trustpilot

Flat sale - Seven Dials

We used Mishon Mackay's Seven Dials office to sell our flat and the service provided was excellent. From regular updates throughout the viewing process to advice in relation to offers and maximising value. When our chain came under pressure they handled it well and prevented the sale from falling through. Both Samim and Glenn were very professional and pleasant to deal with throughout.

Edward · 17 May 2021

★★★★★ 5/5

Trustpilot

It was such a kind and friendly…

It was such a kind and friendly welcome! Thanks to Connor Fennell for all his help and fast processing as needed! We are extremely satisfied with the service.

TUGCE · 10 July 2024

★★★★★ 5/5

Google

The sale of our late Mum's house with Mishon Mackay in Hurstpierpoint went very smoothly. The photos of the house were superb and attracted a lot of interested viewers. As others have said, Beth and Lisa are wonderful to work with and everything you could hope for: competent, professional, reassuring, sympathetic and straightforward. We had clear and impartial advice from them all through and fast returns of calls. Lisa gave weekly updates as the sale progressed. It's also well worth taking their advice about choice of solicitor. We initially went to a different solicitor that proceeded slower than a snail's pace so we moved to the solicitor recommended by Mishon Mackay. That solicitor sorted everything out very efficiently.

Nina · 26 March 2023

★★★★★ 1/5

Trustpilot

I put in an application for a flat and…

I put in an application for a flat and never heard anything back. I tried to ring the hove branch multiple times but tue phone was never answered.

Joe · 17 September 2026

★★★★★ 5/5

Trustpilot

Friendly and highly reliable service

I can highly recommend Mishon Mackay's office at Seven Dials, Brighton. George Wayne was incredibly helpful, reliable and calm in the face of what proved a very complex and stressful chain. He was always available when required and gave valuable advice throughout a fairly lengthy process. I also found Glen and the rest of team very friendly and supportive. Well done all.

Mr · 14 April 2021