Mishon Mackay Hurstpierpoint reviews

★★★★★ 5/5

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My property letting

The tenancy closing was handled very well by Rimvydas Tumas. He has worked hard to achieve it within a few days.

Min · 19 September 2026

★★★★★ 5/5

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Highly Recommended

I have been renting a Student house in Brighton for several years through Brand Vaughan's Student Lets department. They have found a constant stream of tenants well ahead of time so that the property has been let without any empty periods. Their Maintenance Department is second to none, Lizzy Van Orden has looked after the property for several years and has gone the extra mile to make sure everything runs smoothly. I have recently sold the property through their sales department which again has been excellent. They found a buyer very quickly and when things were not working out were quite prepared to remarket. In the end things got resolved and the sale went through. They know the market and have developed a highly efficient and user friendly way of doing things. Highly recommended with many thanks. Jan C.

Customer · 1 July 2022

★★★★★ 5/5

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Amazing Service from Dee Karagol

Had a great experience with Dee Karagol from Mishon Mackay, who is one of the loveliest people you'll ever meet! From the initial point I went on the market to completion she held my hand through the whole process and I'm super pleased. Would very highly recommend Dee 👍🏼

Dasha · 2 September 2024

★★★★★ 5/5

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The best service ever!

Everyone I spoke to at the Hove branch were very polite, helpful, professional and above all friendly, particularly Michael and Conner who sounded so pleased to give us the news about getting our rental bungalow after me going into happy hysterics on the phone! I and my partner wouldn't hesitate to recommend them.

Lunar · 18 June 2024

★★★★★ 5/5

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Joe Oakley called to explain an issue…

Joe Oakley called to explain an issue with property,which tenant had reported, and gave all the options to resolve.

Jay · 23 September 2026

★★★★★ 1/5

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Liars, manipulative marketing and an empathy vacuum.

Overall our experience with brand Vaughan has been extremely stressful and caused us all significant unexpected financial stress, if 0/5 was an option that is what I’d give them. On the viewing we were not told about needing to pay a months rent (£700) 5 months prior to our student loans being paid. I don’t know where any company expects students who are working part time to pay £700 upfront without a student loan. Especially when this is not explicitly expressed. There is 0 empathy for our situation and no respect when it comes to the honest mistake made by the letting agent who failed to inform us of not only a holding deposit, but also the first months rent and security deposit. Meaning have paid £838 before even stepping foot in the door for a single room in a extremely average house. Not only that but we were also told the incorrect rent in the viewing. This agent LOVES to use manipulative language in their marketing to ensure that people view properties thinking they are affordable when actually they cost potentially hundreds more each month. Honestly, I would never trust this company, they do not provide you with any empathy or security. Moving out of home for the first time with these cowboys as your bridge to your (rogue and unempathetic) landlord has been an extremely stressful process.

Anonymous · 28 April 2022

★★★★★ 5/5

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Jay Melton Ball was great for us in our…

Jay Melton Ball was great for us in our quest to find the right place and go through all the process! Jay was diligent , efficient ,very knowledgable and friendly. What should have been a stressful experience was made easy by Jay. Highly recommend.

Tania · 1 November 2024

★★★★★ 1/5

Trustpilot

Very poor - Avoid

Very poor service all round. Have used in the past to buy and sell and was previously very pleased but not any more.Asked to value my property, they turned up over 20 minutes late with no call to advise me of this. Valuation was promised by the end of the day and still has not arrived 2 days later.Company appeared arrogant and not interested as they have so many properties to sell. Very good at saying how wonderful they are but with this level of service it will not last long. Avoid - there are many better agents in Brighton.

Anonymous · 15 April 2022

★★★★★ 5/5

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We worked with George Taylor on our…

We worked with George Taylor on our first house purchase. We found him to have a high level of communication and thorough in his approach. We had several challenges with our chain, but George supported us throughout. I would recommend him and his team!

Owain · 25 October 2024

★★★★★ 5/5

Trustpilot

Incredibly fast

Incredibly fast - we managed to view, apply and pay the holding fee for a flat all in one day. Given the current competitive climate for housing in Brighton, I was thoroughly impressed by how easy they made it for us. I had heard good reviews for Brand Vaughn so trusted them, and was not disappointed. Thank you all, particularly Abigail, for making a stressful situation so easy. We look forward to moving into our new flat!

Miss · 17 August 2022

★★★★★ 5/5

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they are efficient and reliable I have…

they are efficient and reliable I have been their client for over 20 years, so speak from experience.

Julia · 23 September 2026

★★★★★ 5/5

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Isabella went to great lengths to sort…

Isabella went to great lengths to sort out an issue with Southern Water for me. Very pleased with her!

Chris · 27 May 2026

★★★★★ 5/5

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Sam was great really helpful 👏

Jason · 16 December 2025

★★★★★ 5/5

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As an Executor, and out of town.....

As an Executor, I had the task of selling an apartment in Kemptown whilst living in London. So it was really vital to me that I could feel total confidence in my choice of estate agent. And in Josh Pennycott from Mishon Mackay, I found exactly this. Resourceful, enthusiastic, realistic, always just at the end of a phone. Every development was relayed immediately, and always wise advice. Completion was achieved yesterday, during the pandemic, not easy. I have at no stage questioned my choice of agent - I recommend 100%

Edward · 15 December 2021

★★★★★ 5/5

Trustpilot

Dee Karagol has been AMAZING

Dee Karagol has been AMAZING. She found us our dream flat! Despite many obstacles, she helped us through everything. Even when on annual leave she responded quickly to any responses and helped us get a difficult purchase over the line. Five stars all round :)

Thomas · 30 August 2024

★★★★★ 1/5

Trustpilot

They will never, ever take you off of their email list

Stop bloody emailing me! I have unsubscribed from their emails about 10 times and they don't stop. I've never rented from them and I only called them once to book a viewing and they have incessantly emailed me about properties ever since. Shut up, go away, get bent

Will · 22 September 2026

★★★★★ 5/5

Trustpilot

A positive experience and Amy was brilliant

My partner and I worked with Amy at Mishon Mackay's Hove office and have nothing but positive things to say about our experience. From start to finish, Amy was knowledgeable, attentive and very helpful. At all times, she was friendly, very patient (particularly given some of the delays we experienced) and gave us confidence that our sale was in good hands. This was our first experience of selling a property and Amy made the process as painless as possible and was there to answer our questions and explain anything we were unclear on.

Dan · 2 November 2021

★★★★★ 5/5

Trustpilot

Excellent pro-active service from…

Excellent pro-active service from Mishon Mackay Hove and Thomas in particular. Having seen several properties with them I made an offer on another property via a different agent. When the type of (difficult to find) property Thomas knew I would be interested in came on the market he followed up with me to see if I was still interested - which I wasn’t until my initial purchase fell through. I was then able to quickly view the flat I ended up buying and made an offer which was accepted. Throughout the process Mishon Mackay have offered a “joined up service” - even when Thomas was not available his colleagues were fully briefed and aware of the status. Overall a very smooth, professional service, highly recommended.

Peter · 1 October 2021

★★★★★ 5/5

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Felix in the Kemptown Office

Felix was calm and supportive throughout - would recommend to anyone looking to sell.

Naomi · 18 September 2025

★★★★★ 5/5

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I highly recommend their service

I highly recommend their service, as the team at Brandvaughan is exceptionally friendly, courteous, and their system efficiently keeps you informed about their properties. I want to commend Connor, one of their staff members, for his politeness, outstanding assistance, and proactive updates on my case. I appreciate his dedication in going above and beyond to help with any inquiries.

June · 14 November 2023

★★★★★ 5/5

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Joe Oakley

Joe Oakley has been responsible for organising the general repairs recently on a property I own.

Carol · 25 May 2026

★★★★★ 5/5

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Highly recommended

Glenn and the team at 7 Dials did a great job helping us sell our two bedroom flat in central Brighton. In particular, we liked the way it was presented online with some excellent photographs and the professional way the open day and subsequent viewings were handled. Glenn helped us get a good price for the flat and during the subsequent process of moving the chain towards completion, he did a great job of keeping our buyer on-board and advising us on how best to deal with solicitors in order to complete as quickly as possible. I would be happy to recommend them to anyone looking to buy or sell in Brighton.

David · 16 July 2021

★★★★★ 5/5

Trustpilot

Excellent Experience

I had such great support from Beth Jones throughout the process of selling my home. She, Lisa and the team were always helpful and professional and guided me through everything at what was a very challenging time for me personally. It was such peace of mind knowing they were on top of everything when I could not be, and I can't speak more highly of their dedication and attention to detail. It really made the difference to work with a team I felt I could trust. Thank you so much! Sandra :-)

Sandra · 20 June 2021

★★★★★ 5/5

Trustpilot

Had such a good experience with Rhian…

Had such a good experience with Rhian barton She showed me around a few houses and was honestly so lovely and easy to talk to. She had really good knowledge about all the properties and answered any questions I had. She made the whole experience feel way less stressful and was super professional while still being really friendly. Would definitely recommend her x

Lucy · 26 May 2026