Trusted Agent profile · Hurstpierpoint
★★★★★
1,274 reviews across 2 platforms
106 High Street, Hurstpierpoint, BN6 9PX
Part of Mishon Mackay, see every office.
Mishon Mackay's office in Hurstpierpoint, at 106 High Street, is rated 4.6 out of 5 across 1,274 reviews on two platforms, including 15 Google reviews rated 5.0.
Every review we hold for the Hurstpierpoint office, from every platform, shown as written. First names only.
2/5
TrustpilotYour property managers don't seem to…
Your property managers don't seem to understand property. Communication isn't much better. Overall,I've been consistently disappointed ever since you took on the management of my property.
Thank you for your review Nick, we are so sorry to read about your experience and would love to put this right. I have passed the comments on to the branch manager who will be in touch directly.
5/5
TrustpilotQuick and effective Lettings.
We are thrilled to hear this, thank you so much for your review.
5/5
TrustpilotMany thanks to Tom !!
Many thanks to Tom. He has been so helpful and supportive. If Tom didn’t help me I don’t think I could complete the completion within my timescales. First time buyer and great experience. !!!
5/5
TrustpilotI would highly recommend the Property…
I would highly recommend the Property management team particularly Claire and Maria. They have been so helpful and prompt in my dealings with them.
5/5
TrustpilotSelling a property from a distance is…
Selling a property from a distance is never easy. From the first I found the staff helpful, informative and generally very pleasant. At the risk of leaving someone out I want to mention Samin who kept the lines of communication open at all times with the buyer and with me. George, too, who made himself available at very short notice and alerted me to a problem.
5/5
TrustpilotWe found the Mishon Mackay team to be…
We found the Mishon Mackay team to be very professional, covering areas beyond the basic negotiations. Their teamwork meant that there was always someone at the other end of the line. The end result was beyond our expectations.Well done Mishon Mackay!
Thanks for your great review Peter. Really nice to know that you felt the team went above and beyond and that you achieved a great result with their help. Kind regardsSteve Neocleous
5/5
TrustpilotThey always seem to have the best…
They always seem to have the best properties at the best prices. I’ve just secured a lovely flat, very happy. The agents are friendly, recommended!
Thank you so much for your review Tristan. We are so pleased to hear we could help you with your property search.
5/5
TrustpilotChelsea Lee at the Preston Park office…
Chelsea Lee at the Preston Park office was fantastic!Me and my partner have just bought our first property, this was a momentous and often stressful time for us, however the dedication of Chelsea to go above and beyond to put our minds at ease and made us hang in there! Whenever we had a query, Chelsea would often be able to return to us that same day with the clarification we needed. We really appreciate how hard she worked to maintain that our sale was completed within the limit of our mortgage offer, this was particularly difficult due to unforeseen set backs up the chain. We can't thank her enough for playing a pivotal role in us now owning our dream flat!
5/5
TrustpilotVery good service
Very prompt replies to my messages, pleasant and friendly manner. Very good at keeping in contact.
We are thrilled to hear this, thank you so much for your review.
5/5
TrustpilotGood marketing and a stress-free sale
Really stress-free sale - very professional, always kept us informed and were instantly there when an issue did come up. They organised professional cleaners after our move and then inspected the property afterwards as we had left 4 days earlier.Good marketing - on all the portals - and always accompanied prospects, then gave feedback.No hesitation in fully recommending them.
5/5
TrustpilotGood estate agents
Easy to work with, someone is always available at the end of the phone. They did lots of chasing for me regarding speeding up the seller. A lovely welcome pack was provided when I completed, which was a nice touch.
Hi BeckiPleased to hear that above all else the team was easy to work with and that someone was always readily available. Please too that you liked the welcome pack, we hope that you are very happy in your new home. Kind regardsSteve Neocleous
5/5
TrustpilotThe lovley lady who showed us round was…
The lovley lady who showed us round was very professional kind and informative
We truly appreciate your positive feedback! It's fantastic to know that we could contribute to your journey.
5/5
TrustpilotResponse really fast
Response really fast, good company
Thank you for the positive feedback!
5/5
TrustpilotTeam was really good with communication…
Team was really good with communication and they were really good with service they are providing us.
We appreciate your feedback and are glad we could assist you. Feel free to reach out if you require further assistance.
5/5
TrustpilotFirst class, hard working estate agents.
The best estate agency I have ever encountered, I could not fault them. I had used another local estate agent to try and sell my house, and had been very disappointed with the lack of effort and knowledge. I changed to Mishon Mackay, what a revelation. They worked so hard, spoke to me every week, made me feel better when things were not going well, and I had complete confidence in them. I really cannot recommend them enough. If your estate agent isn't ringing you, checking every thing is ok, chasing prospective buyers on your behalf every week - change to Mishon, you won't regret it. I'm now trying to buy a house in another part of the country, and coming into contact with estate agents every day, and none of them can hold a candle to Mishon either!
5/5
TrustpilotThe viewing and general communication…
The viewing and general communication was friendly and informative
Thank you so much for your review, we appreciate your feedback.
5/5
TrustpilotGreat, professional service
As a first-time buyer, the process of buying was pretty confusing and nerve-wracking. Amy and Sue both helped to find the place I'm moving to, and were super professional and helpful the whole way through the process. Thank you!
Hi AlistairThanks so much for this lovely review of Amy & Sue in our Hove Office. As you say the process can be confusing so it's great to know that you felt comfortable with Amy & Sue guiding you through the process. We hope that you are very happy in your new home! RegardsSteve Neocleous
5/5
TrustpilotExcellent Lettings & Managing Agent
We have used Mishon Mackay as our lettings and management agent for 3 years now and are very happy with the service they provide. We have just had a changeover of tenants which has gone extremely smoothly. The departing tenants taking the time to write thanking us for the wonderful times they have spent in the flat and the support they received with any questions or issues that arose.This thanks is a direct result of the service that Mishon Mackay provide.
5/5
TrustpilotWe have had a couple of snagging issues…
We have had a couple of snagging issues with the rented property that have been dealt with speedily and professionally by BV.
Great to hear this, thank you so much for your review Bernie
5/5
TrustpilotSale of flat
Mishon Mackay delivered exactly as promised when we switched to them, and sold our flat when we had struggled previously to find a buyer.Communication and feedback were excellent throughout and they were very supportive in getting the seller's solicitor to get on with the exchange when it was dragging on.We didn't always see eye to eye on pricing but they followed our instructions nonetheless.Always accessible, the whole team was very friendly and made sure the pressure was kept up to find a buyer and to progress the conveyancing process.
5/5
TrustpilotGreat professional service
Great professional service. The agent was very responsive to our queries and open to our suggestions. He made the whole process straightforward.
Hi LindaIt's so nice to see such a lovely review. It's great that Drew was able to guide you through the process using her experience during what looks as though it was a tricky process. Thanks againSteve Neocleous
5/5
TrustpilotExcellent service from Mission Mackay's 7 Dials office
I recently sold a property through Mission Mackay's 7 Dials office and have been thoroughly impressed by their all round professionalism. From first meeting through to marketing and then securing a speedy sale at the full asking price I felt that my business was really important to them and that this was a company who took pride in offering a great service. The sale all went smoothly and I was kept informed every step of the way. I would have no hesitation in recommending Mission Mackay and I will certainly use them again in the future.
5/5
TrustpilotHouse sale
The company provided an excellent service from start to finish. They always kept us appraised of latest developments and were always prompt and reliable in responding to our queries. All the staff were friendly, polite and on the ball and I would have no hesitation in using them again.
Your comments are very much appreciated Sue, thank you very much. The team are very conscious that people need to be kept up to date and will always do their best to do so.
5/5
TrustpilotGenuinely fabulous experience
Genuinely fabulous experience. The team were friendly and regularly went above and beyond from Felix calling me to provide updates as well as offers whilst I was working in Geneva to the fabulous Dee who saved my blushes when removers hadn't quite moved everything and went in and helped clear things to the new buyers satisfaction. A truly great team effort!!!
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