Trusted Agent profile · Hurstpierpoint
★★★★★
1,269 reviews across 2 platforms
106 High Street, Hurstpierpoint, BN6 9PX
Mishon Mackay's office in Hurstpierpoint, at 106 High Street, is rated 4.6 out of 5 across 1,269 reviews on two platforms, including 15 Google reviews rated 5.0.
Every review we hold for the Hurstpierpoint office, from every platform, shown as written. First names only.
5/5
TrustpilotExcellent all round
All of the team in the Seven Dials office were helpful and supportive throughout the sales process, keeping me well informed and being proactive at all stages. I would like to thank George and Chris in particular. They provided realistic advice and were particularly effective in getting from offer to exchange of contracts, working though a few issues along the way. I would highly recommend using them to sell your property.
5/5
TrustpilotWould recommend
I purchased my first property through Mishon Mackay (Brighton) and Glenn was super helpful, patient, very speedy in his communication and efficient with liaising with the vendor. Thanks for putting up with my first-time-buyer nerves. Samim, George and Leanne were also a pleasure to communicate with. Always professional and courteous. Would happily use you in future to let/sell.
5/5
TrustpilotSelling with Mishon Mackay Hurstpierpoint
Dan and the team at the Hurstpierpoint branch showed great enthusiasm and were very proactive in finding a buyer for our house, getting us lots of viewings very swiftly (after another local agency failed to get us one in months)! Dan kept us updated regularly and in the loop throughout the whole sale process and we would highly recommend Mishon Mackay to anybody.Thankyou to Dan and the rest of the team!
5/5
TrustpilotMishon Mackay
Rottingdean Office.This was a difficult and stressful sale, it took ages, but Tina and her team were dogged. They kept our buyer on track, he did seem to need his hand holding most of the way, and finally we got to exchange. I would certainly recommend you over and above your leading competitors in the area. We previously used Brand Vaughan and wished we'd come to you in the first place.
5/5
TrustpilotFantastic and quick service from…
Fantastic and quick service from everyone at the agency. Joshua kept us informed informed at each stage if the process. Would definitely recommend!
Great to hear, thank you Marcella.
5/5
TrustpilotKamila was great
Kamila was great, very efficient and friendly. Passed our application on straight away and called back within the hour to move forward. Recommended.
Thank you Ben.
5/5
TrustpilotAmazing service
Great service securing and coordinating the letting of properties. Thanks Joshua for your hard work..
Thanks so much for your feedback and 5 stars John. We will pass your message onto Joshua and hopefully we can help you again soon.
5/5
TrustpilotA good friend recommended Alex and her…
A good friend recommended Alex and her team at Mishon Mackay Kemptown when I was wanting to sell my flat...and the team didn’t disappoint. Very professional knowledgable and efficient with communication all the way through the whole process. Soothing nerves and ensuring the stress was removed from the sale. If you want to sell your property I can highly recommend these estate agents! Dr RS
4/5
TrustpilotTina was very professional throughout
Tina was very professional throughout a long and protracted, and sometimes tricky, sales negotiation. I would definitely recommend Tina to anyone who was considering putting their house on the market and would be likely to instruct Tina in the future
Thank you Shane for taking the time to give us some positive feedback on teh service received from Tina in our Rottingdean office. We hope the move goes smoothly and we look forward to seeing you around the Village in the future.
1/5
TrustpilotWorst letting agency in the UK
Worst letting agency in the UK. First of all, I wish I could attach some pictures to show the conditions my partner and I were living in but, I hope you can trust me when I say the wall of our flat was wet and falling apart. They kept saying they would fix this issue but they never did and it was progressively getting worse since the damage was coming from water leak inside the wall (clearly not our fault). The issue wasn't initially visible because they painted over the wall and they did this again for the next tenants after we moved out (we noticed walking by the house from outside the window). Apart from this major issue, any other issue was also never resolved because of the UNBELIEVABLE INCOMPETENCE OF THE PEOPLE WORKING THERE, who also charged us randomly over £200 for some lights flickering even though they were already in those conditions when we moved in. We were also paying the non-deposit scheme, meaning that the extra money we were paying every month should have been used for this kind of stuff but no, this agency loves scamming and charging people with no valid reason without doing any work. AVOID THIS LETTING AGENCY!
5/5
TrustpilotJoshua is really helpful and always…
Joshua is really helpful and always willing to answer my many questions regarding the property. Always polite, friendly and patient.
Thank you Steph
5/5
TrustpilotBrilliant service,
Brilliant service,Highly recommend Thank you so much
Great to hear this Jaymin, thank you so much for your review.
5/5
TrustpilotEveryone who I met or talked to over…
Everyone who I met or talked to over the phone, especially Abi, has been very helpful, lovely and professional. I would 100% recommend them!
This is great to hear, thank you Gabor.
5/5
TrustpilotThe Rottingdean Team
The Rottingdean Team are truly amazing with John making an accurate valuation which led to an offer within four days of the property going on the market . Charlotte communicated weekly with an update report and followed up both seller and buyer queries and Tina made sure the completion period went through effectively. They were all honest and respectful all the way through. I have no hesitation in recommending them.
5/5
Trustpilotresponse to tenants issues was …
response to tenants issues was excellent and prompt and response to our questions was also excellent .Checkout survey was very useful . There was a cock up over the commission taken to begin with which was a shame .
Hi Nigel, I am sorry to hear about the initial mistake, hopefully, that was rectified quickly and I am delighted you felt a positive experience overall.
5/5
TrustpilotJoshua was extremely helpful and made…
Joshua was extremely helpful and made the process easy and stress free. I would highly recommend
Thank you Lucy
5/5
TrustpilotGreat experience with a lovely team
Great experience with a lovely team. Online referencing and confirming identity etc with uploading all my documents was super straightforward and fast and I'm old fashioned and normally prefer paper! Swift work overall. I was worried i wouldn't be able to find a nice place with an understanding landlord that would accept my gorgeous little dog but they found me the perfect place within a month of registering with them. Over the moon!
Thank you Romaine.
1/5
TrustpilotWorst renting experience ever
Worst renting experience ever, some of the agent is really rude to student on the phone. They never have good attitude. I ended up without any place to stay because of their incompetent! No wonder they have so many bad reviews! I was ready to move but out of sudden they told me something went wrong! Will never rent any property from this agency anymore in my life!
Dear Wartson, thank you for sharing your feedback. We aim to be a team centred around integrity, care and understanding so we’re sorry your experience didn’t match expectation.Please feel free to reach out to us on customercare@brandvaughan.co.uk if you would like to discuss this more.
5/5
TrustpilotVery glad to recommend this excellent branch
Very glad to recommend this excellent branch of Mishon Mackay. Trying to purchase a house in the middle of the lockdown has been quite difficult, but Amy Newman made a huge effort to help me by ferrying documents between myself and my solicitor as I was stuck inside without access to a printer. I can't thank her enough for her professionalism. Highly recommended.
5/5
TrustpilotExcellent
I can honestly say if it wasn’t for the dilligence and quick thinking of these fabulous estate agents we would be in a removal truck still !! Thankyou Dee, and Sue for saving the day. We’ll recommend
Thank you so much for your fantastic feedback! We’re delighted to hear that Dee and Sue’s diligence and quick thinking made such a significant difference in your moving experience.
5/5
TrustpilotWe had a very productive meeting early…
We had a very productive meeting early in the season with Olly. All our concerns and preferences were noted and we were allocated our very own administrator, Ruby, who has been extremely efficient ,for all our properties with BV. This has worked splendidly without any hitches and we look forward to working again with BV this coming season.
Great to hear this, thank you so much for your review Gary.
5/5
TrustpilotMark and Tom at Mishon Mackay Hove were…
Mark and Tom at Mishon Mackay Hove were fantastic and helpful every step of the way. Thank you very much for your help on us buying our first house.
Hi LouisaReally pleased to hear that you had such great service from Mark & Tom, they are both very experienced agents who go out of their way to give a great service to all of their clients but it's always nice when someone acknowledges that.We hope you are very happy in your first home.Kind regardsSteve
5/5
TrustpilotUndoubtedly the best agents in town
Our third time of using Mishon in 9 years. Once again, the advice, service and care was excellent. Glenn and the team at Portslade office dealt with our transactions so efficiently, compassionately, shielding us from any stress or worries. I would have no hesitation in recommending Mishon and regard them as the top agents in Brighton and Hove. Thank you all, hope to see you again soon.
5/5
TrustpilotJosh was so swift with contacting us…
Josh was so swift with contacting us and was extremely helpful, we really appreciate how easy they made the experience for us! :)
Thank you Holly, we will pass your kind message on to Josh.
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