Every review we hold for the Hull office, from every platform, shown as written. First names only.
★★★★★ 1/5
GooglePossibly one of worst agencies in Hull that charge the absolute maximum to generate the most profit. They took on an old property where the landlady illegally didn't protect my deposit and the property was in awful disrepair. The staff in the office seem ok but when we viewed a property the staff memeber who showed us round didn't want to answer questions or know anything about the property rude and more interested in texting on their mobile. Don't rent with these people unless you have to. They are charging way above average, and poor customer service. Just reading the comments its no surprise that they are taking amounts off deposits and charging tenants for unnecessary things. Especially when they've accepted an awful awful landlord that caused so much distress to my family over this same issue.
Rebecca · 2 June 2018
★★★★★ 5/5
GoogleA very professional organisation. Responsive and solution-focused
Maria · 12 June 2024
Agent replied · 19 June 2024
Thanks for the kind words! We're glad you found our services excellent. Looking forward to serving you again soon! And remember, there's a £50 referral reward for any landlord or seller you refer to us.
★★★★★ 4/5
GoogleGroup of offices in a very good location - Springfield way on Anlaby road.
Nelson · 29 May 2025
★★★★★ 5/5
GoogleAmazing service and very friendly staff. Would highly recommend.
Rut · 20 April 2024
Agent replied · 19 June 2024
Thank you for your glowing review! We're thrilled to have been able to assist you and look forward to serving you again in the future.
★★★★★ 5/5
GoogleI have found lime property as a whole to be an excellent letting agency. I have had experiences in the past with other agencies where they take your money but don't do an awful lot.
Lime really do look after you and your property and they are one of the reasons why I am looking to invest in Hull again, because I have piece of mind with the agency.
As with all property investment things do go wrong from time to time and I would like to say a big Thank you to ELAINE CLAPPISON for making sure that any maintenance issues are sorted out promptly and usually at a reasonable cost.
Alex · 21 June 2017
★★★★★ 5/5
GoogleI have rented my current address through Lime Properties for over 4 years now and I must say throughout that time they have never failed to operate to the highest levels of professionalism, care and support. My initial letting was speedily expedited by the team who knew how much I wanted the flat. In particular, Elaine Clappison on the property team has been fabulous with any query and always keeps me posted on her communications with all parties to ensure we all know and understand what is happening at every point. She was particularly helpful and very understanding when I had a serious leak in my bathroom and expedited everything quickly and efficiently in complex circumstances. I am so happy where I live and Lime ensures I remain happy and secure. I have friends who rent and let through other agents and have heard some real horror stories. I would recommend anyone to talk to Lime.
Helga · 21 June 2017
★★★★★ 5/5
GoogleI want to thank the letting staff at Lime, particulary Julie and Elaine for the excellent service we have received from them since Lime took over our property a couple of years ago. When you live 6000 miles away, it is very stressful when things go wrong or need fixing. We have had fantastic service from LIme. Communication has been excellent - emails even returned within the hour. Nothing too much trouble. Very informative house inspection reports and photos. I cannot recommend them highly enough. Well done, ladies and thank you from Cape Town. :)
Josie · 21 June 2017
★★★★★ 5/5
GoogleVERY HAPPY!
We have rented 2 properties out with Lime Property and have been very impressed with both experiences.
With our first, we conducted the viewings ourselves (as we lived here) and wanted to meet and get a feel for tennents viewing. Lime understood with this being our home we wanted to right tennents. They sent wonderful tennents and made the full process easy, communicated well with us and we knew exactly what was going on.
With our second property, this was a rental property. Lime gave wonderful honest advice to what rent we should expect and knowledge of competition in the area with other properties.
We were very impressed with both experiences. Everyone has a specific job role at Lime so you weren't passed from pillar to post if you had any queries. Any emails or calls were always answered. We HAVE and WILL recommend Lime to anyone.
Thanks for your help :)
Bethany · 21 June 2017
★★★★★ 5/5
GoogleI want to thank the letting staff at Lime, particulary Julie and Elaine for the excellent service we have received from them since Lime took over our property a couple of years ago. When you live 6000 miles away, it is very stressful when things go wrong or need fixing. We have had fantastic service from LIme. Communication has been excellent - emails even returned within the hour. Nothing too much trouble. Very informative house inspection reports and photos. I cannot recommend them highly enough. Well done, ladies and thank you from Cape Town. :)
A · 2 June 2017
★★★★★ 5/5
GoogleThese guys were efficient and amazing, didn't matter how much I messaged they always helped and explained all situations to me
Logan · 20 June 2023
Agent replied · 19 June 2024
Thanks, Lee! Glad we could help!
★★★★★ 1/5
GoogleVery, very unprofessional agency. Booked an appointment which they 'forgot' about and showed up late only after I rang the agency. Once I agreed to the property and paid for the reference checks, I *specifically* stated that I couldn't be reached by phone during the day, only e-mail. Once the my references were cleared, they start a barrage of phone calls to me to tell I was approved and wanted me come in and sign the contract, even though I was obviously unable to return the calls.
I would seriously advise anyone to think carefully before doing business with these people.
Antonio · 22 June 2015
★★★★★ 1/5
GoogleKnowingly let property out to junkies who blight the area then say they are powerless to act. Then lie and say the owner is at fault shameful
T · 3 December 2022
Agent replied · 29 October 2023
Good Morning
As per our ongoing conversations, despite not managing the property, we are happy to support you or the landlord should there be any breaches of tenancy.
At this stage there is no factual evidence of this. Should you suspect crime, you are required to report this to the police.
We have provided you our contact details should you wish to discuss this in more detail.
Sam, MD
★★★★★ 1/5
GoogleKnowingly let property out to junkies who blight the area then say they are powerless to act. Then lie and say the owner is at fault shameful
Trusted · 2 December 2022
Agent replied · 30 July 2023
Good Morning
As per our ongoing conversations, despite not managing the property, we are happy to support you or the landlord should there be any breaches of tenancy.
At this stage there is no factual evidence of this. Should you suspect crime, you are required to report this to the police.
We have provided you our contact details should you wish to discuss this in more detail.
Sam, MD
★★★★★ 5/5
GoogleSold my property through Lime and the whole process was very easy with lots of assistance from them.
Raymond · 22 March 2025
★★★★★ 5/5
GoogleIn Lime Property, you would not regret staying. It accommodates well its tenants and the house is really conducive and clean with complete facilities. It’s also worth the rental fee. The staff including Beki Thompson and Mark are friendly and supportive. Thank you for this opportunity to stay in Lime Property not to mention Anchor House.
Nurkhan · 2 March 2023
★★★★★ 5/5
GoogleWe viewed two properties on Monday the 6th, one was by Lime Property by Naomi, She was overly professional, told us things we didn't even think to ask or know! She covered everything down to what is been fixed to the application process, she was just amazing! So amazing in-fact that my partner and I started the application process 8 hours later! The process is quick and effective, even the office staff where warm and friendly. Thanks for everything
Lauren · 21 June 2016
★★★★★ 5/5
GoogleI have numerous properties with Lime Property and wouldn't use any other letting agent in the Hull area. Simply because they are the best. They are prompt with updates, throughly screen all viewers and applicants to find me the perfect tenant (so far i have had no problems ) and competitively priced. Due to their specialist approach in the lettings system they provide a smooth process from start to finish. Thank you for your help with my portfolio!
James · 21 June 2017
★★★★★ 5/5
GoogleReported an issue with my boiler and Claire Fisher dealt with it promptly and was dealt with in a professional manner. Excellent customer service!
Jamie · 1 January 2023
Agent replied · 30 July 2023
Thank you, Jamie, so pleased you're pleased! Will be sure to pass on your kind words to Claire.
★★★★★ 5/5
GoogleGood customer service
Juddy · 29 May 2024
Agent replied · 19 June 2024
Thank you for your 5 star rating. We appreciate it!
★★★★★ 5/5
GoogleGreat letting agency!
Dmitry · 20 May 2024
Agent replied · 19 June 2024
Thank you for your 5 star rating. We appreciate it!
★★★★★ 4/5
GoogleThey arranged the viewing very quickly and where very responsive to the offer I put in and medication with the sellers.
Carl · 2 March 2023
Agent replied · 19 June 2024
We're delighted to hear about your positive experience with Lime Property. Thank you for choosing us! We would be very grateful if you could refer a seller or landlord to us, and in return we'll spoil you with a reward of £50!
★★★★★ 5/5
GoogleVery nice area to live.
Justyna · 21 March 2024
Agent replied · 19 June 2024
Thank you for your 5 star rating. We appreciate it!
★★★★★ 5/5
GoogleMaggie Hardcastle dealt with finding me new tenants extremely well. I was very happy with the process and her communication skills which are excellent.
Jackie · 3 September 2022
Agent replied · 30 July 2023
Hi Jackie,
Thank you for taking the time to submit your lovely review. It is a pleasure letting your property and sourcing you a suitable tenant.
Kind Regards,
Lime Property.
★★★★★ 4/5
GoogleProcess made very simple and answered question we had promptly.
Shaun · 2 May 2022
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.