Lime Property reviews

★★★★★ 5/5

Google

My review is not of a home owner selling their property. Nor am I currently a resident under the agency. Although, I have lived in a property governed by Lime, previously. My review is about being a neighbour to one of their properties. A situation of unpleasantness, regarding the residents that not long since occupied the property. So much so, it were disruptive to most of the streets residents. A street that is family orientated. And these new additions to the community are all of voting age. Their inconsiderate acts throughout their occupation, resulted in contacting the agency on numerous occasions. Specifically, the agent "Jodie" was the one who answered the call. Jodie took what had to be said, and the complaints that were brought forward, with the level of seriousness it deserved. After a short while, ended up collaborating with team members/agents the information specifically involves. And the situation eventually came to a resolution. It goes without saying that I, and others down the street, are rather pleased with Lime as a company, and Jodie's professionalism regarding the situation at hand. And that they made the situation feel as though it wasn't helpless. Sure, theres a process to these things, and it takes time. But being listened to and been told/shown what happenings the company's doing on the situation. Kept the whole process, lacking in stress. Thank you Jodie and the team at Lime property.

AndyRoo · 13 April 2026

★★★★★ 5/5

Google

I wish to thank the team at Lime Property especially Olivia who has dealt with the sale of 2 properties for me. She deserves a medal! Really great service and would certainly recommend their service to anyone. Thanks again all the best from Robert

Robert · 7 April 2026

★★★★★ 5/5

Google

5 stars for Jodie! When we were looking for a place to rent, Jodie was always super helpful and friendly. As first time renters we were sometimes confused about the process or made mistakes during the application, but Jodie was always kind and took the time to explain the situation. Thank you for making the process smooth and easy

Kya · 28 November 2025

★★★★★ 5/5

Google

My friend recommended Lime property to me and I have been with them for over a year. There is no regret whatsoever. They are responsive when contacted. All the staff I have been in contact with a very polite! Cheers to more business with Lime Porperty

Ozioma · 13 March 2026

★★★★★ 5/5

Google

BE AWARE! Of other estate agents. These people really do care about you and your business. Special thanks to Helen, Dave, Beki, Kim, and Olivia, of course. Nothing else but professionalism, dedication, hard work, flexibility, respect, and experience with difficult situations. If you are a landlord, do not waste your time on others. Tenants in within a week. Decent tenants. My only regret is that you do not provide services overseas.. time to expand perhaps? 🤔 Many thanks for your work, much appreciated. After 25 years living in UK I have finally found company that can keep up with me in constantly law changing country. Thank you.

Kris · 4 December 2024

★★★★★ 5/5

Google

Olivia was great and kept us informed throughout the day with what was going on with the purchase of our house! It was a stressful day.. made easier by Lime

Demi · 13 March 2026

★★★★★ 1/5

Google

Deliberately ignored defects upon moving in to include in the inventory report. Now trying to claim it from our deposit and blaming us despite evidence that the defects were there before! But they want to ignore that without any sort of discussion. Company just wants to ignore what’s wrong and with their high turnover and incompetent staff, they do not care for what you have to say! Reported issues within the house during our tenancy which were ignored and ignored right up until our move out, yet they’re trying to claim these. Don’t rent with Lime!!!! They’re a horrible agency!!!!!!!

Danny · 28 November 2025

★★★★★ 1/5

Google

Absolutely shocking company. DO NOT RENT FROM LIME WHAT EVER YOU DO! Would rate 0 stars. The customer service to start is non existent. We have had multiple issues with our property and also are owed money and have been for over 8 months. Every time we call or email we are simply told "the landlord is ignoring our communication on the matter" which is disgusting after 8 months we would expect lime to over rule the landlord. Our property is in a very bad state and has been since we first moved in. We have done what we can to improve the standards of the house however many of the jobs require workmen such as carpets ripping , frayed and pulling up as well as broken locks, no bath panel and honestly the list is endless. Every time we ask for maintenance work to be done it either doesn't get done properly or doesn't get done at all as their workmen are awful for keeping to their appointments. There has been many occasions where workmen have turned up on different days and times to what we were told. Not even to mention the fact they didn't give us notice on an inspection and the man tried to just walk in our house with no notice. Honestly I'm sick and tired of ringing and emailing this company to get simple things sorted out. They know they are in thr wrong as they have now started ignoring us and saying tbr lady who deals with our property is in and then soon as they know our property they say "sorry she is out" or we keep getting told she is on holiday too! This is awful customer service. DO NOT RENT FROM LIME

Savage · 21 January 2024

★★★★★ 2/5

Google

Ive used this company to manage a property and over the years they have got worse. The staff turnover is huge, I must have somebody different contact me on every email. That is of course when they finally decide to contact you after repeated emails. THE CUSTOMER SERVICE IS A JOKE. I cannot wait to cut ties and stop paying these absolute clowns.

D · 17 August 2024

★★★★★ 5/5

Google

We have been dealing with Lime Property since 2011, as we previously rented out our property, which was sold recently with the help of Jemma Chatterway in the sales team. Jemma worked very hard for us to ensure we were kept in the loop with frequent updates, even when we discovered from a colleague that she was under pressure due to changes in staffing. I would highly recommend Jemma, who we have found to be very professional, but also friendly, helpful and caring, wanting the best outcome for her clients. We felt valued customers. Unexpectedly, after the sale completed, we received a really lovely thank you gift from Jemma for allowing Lime to sell our property.PositiveResponsiveness, Quality, Professionalism, Value

Julie · 25 August 2023

★★★★★ 5/5

Google

Excellent service by Lime and Jodie was a pleasure to deal with. I would highly recommend

Craig · 26 January 2026

★★★★★ 5/5

Google

Sam and the team at Lime were outstanding from start to finish when it came to selling my property. Communication was excellent and they kept me updated every step of the way! Could not recommend using Lime Property enough! Brilliant service all round! Special thanks to Kim and Dave who were our main points of contact throughout the process!

Garry · 25 July 2024

★★★★★ 5/5

Google

Beki has been really helpful with my first let property management. Couldn’t recommend her enough 👍 …

Ash · 28 November 2025

★★★★★ 5/5

Google

We've just used Lime to sell our property and we are really happy with the service we received. Everyone we spoke to at Lime was polite and helpful but special mention to Lauren who was amazing throughout. She was always available either by email or phone. She was knowledgable, friendly and really supportive and ensured things progressed as smoothly as possible. Thank you Lauren!

Alison · 20 February 2024

★★★★★ 1/5

Google

Lime property is an awful rental company they will try and scam you out of every dime you have. Any maintenance you need for the property your renting they will personally delete it from their system so they don’t have to do it. They left us over 4 weeks without heating or hot water (I have a child under 5). They did not care. Blamed us for everything that fell apart in that property that wasn’t our fault or cause. Even after you’ve paid the rent and set a date to leave the property, they tried to take more money of me and used every excuse under the sun. Most the staff are rude and they also tell you what you want to hear rather than sorting the problem. And now even after months of ending the tenancy agreement and moved to a lovely house they are still trying to get me to pay things like council tax for the property even though I paid that separately (not part of the tenancy agreement at all and never has been) baring in mind this is not all of it. Be aware of this company.

Jasmine · 30 March 2026

★★★★★ 5/5

Google

Beki, Kim, Olivia, Stephanie, and the whole team at Lime Property have been fantastic. Their local knowledge and expertise has been outstanding, and as an investor new to the area, invaluable. They’re always on hand to answer questions and have made the process very simple and straightforward. Very happy with their services so far, and would definitely recommend. DH

Blue · 28 November 2025

★★★★★ 5/5

Google

Lime Letting agents were very professional in the way they dealt with letting my flat in Hull. Excellent dashboard system for Landlords and Tenants to use . Olivia and Clarke were very helpful and knowledgeable.Tenants were found within a week of advert going live . I would recommend this company to any Landlord

Sean · 20 May 2024

★★★★★ 5/5

Google

Great experience from start to finish. All paperwork completed in a timely manor. Jodie was great and on the ball with all references which were quickly received allowing me to make a decision on the best Tennant for my property.

Kris · 17 December 2024

★★★★★ 1/5

Google

Edit: I am going to downvote for now, an explanation will follow later. I am extremely impressed with the service provided by Lime property, through Maggi Hardcastle. My overall experience was stress-free, as Maggi was always on hand to answer any questions or concerns, pre-move-in and post-move-in. She's a professional at what she does 🙌

Ridwan · 20 February 2024

★★★★★ 5/5

Google

Lime P have managed my property for the last few years and the service they have provided has been excellent. Once I decided to sell my property they were the obvious choice to undertake this task. Lauren in particular has been excellent, she has kept me informed throughout the process and has fought fires as and when they arose. Thank you Lime Property and thank you Lauren.

Debra · 1 April 2023

★★★★★ 5/5

Google

Beki has been outstanding. Some initial problems occured with onne sub-contractor and Beki was able to re-organise the tasks so that completion was achieved before the new tenants moved in. She has kept me fully informed and chased where necessary without me having to prompt her. 5 starts and well earned. Thank you Beki.

Ghjkjhk · 27 May 2025

★★★★★ 5/5

Google

I used Lime to sell my property. They were thorough, professional and excellent communication throughout. They got more answers than my solicitors and ensured the pressure was kept on to keep moving. Olivia and the team were great.

Abbie · 18 October 2024

★★★★★ 5/5

Google

I bought my own property through Lime, which went smoothly, and when I decided to rent it out, the whole team were fantastic. They took care of everything and have continued to offer friendly first-class support, keeping me informed and up to date, responding really quickly and helpfully whenever I’ve had a question. The whole team at Lime are wonderful and wouldn’t hesitate to recommend them. Thank you for everything! Simon

Simon · 13 March 2026

★★★★★ 1/5

Google

REVIEW 2: This company is so poor, I have deceived to write two separate reviews based on two separate dealings with them. Booked to view a property. The landlord was doing the viewings (which seems to contradict what I have been told in my previous review) Booked 10 days in advance as I needed to work with the landlords timescales. The day before the viewing I was browsing Rightmove and I noticed the property was "let agreed". Received no call from Lime to tell me this. It was up to me to call them and ask if the viewing was still going ahead. Apparently, someone had paid a holding deposit the day before so it was now off market.

Lohla · 1 November 2024