Every review we hold for the Huddersfield office, from every platform, shown as written. First names only.
★★★★★ 5/5
GoogleGreat service friendly staff Carol was great when it came to the negotiating. Massive thank you
Pauline · 25 August 2020
Agent replied · 24 August 2024
Thanks for giving our William H Brown Holmfirth Team a five-star review. If we can help with anything else please give us a call.
★★★★★ 5/5
GoogleExcellent customer service as always. From gaining valuable advice from Lee in relation to our mortgage and the fantastic work from Maria and Carol in selling our home.
Luke · 26 May 2024
Agent replied · 24 August 2024
Many thanks Luke Mccaffrey for your fantastic 5* review. Best wishes, Lucy, Customer Relations.
★★★★★ 5/5
GoogleCarol was a constant help and support throughout the sale. We were part of a long chain and Carol and the team were always responsive, helpful and understanding. I would recommend them to anyone looking to sell their home.PositiveResponsiveness, Professionalism
Lisa · 25 August 2021
★★★★★ 5/5
GoogleWe sold our home through William H Brown and after shopping around, we left that they believed in the value of our house and subsequently marketed it brilliantly. The photographs they took looked incredible - really miles better than their competitors - which really showcased our space to it’s full potential. We were lucky to have lots of interest which was managed brilliantly by Carol - although our sale took a long while (covid-19) to go through, we were constantly updated and felt confident. I really believe you get what you pay for with agents, and I would recommend William H Brown to anyone selling in the Holme Valley.PositiveProfessionalism
Rebecca · 25 August 2022
★★★★★ 5/5
GoogleOur experience (especially with Maria and Carole) was excellent. Although our chain was short it was quite stressful at times and Maria shielded us from some of the ups and downs. I would say we have spoken on the phone at the very least twice a week this year and have always been supported and provided with good and well-informed advice. I would not hesitate in using WHB again - although I am not planning to move in a hurry! Many thanks to all of the team.
Alan · 25 August 2022
★★★★★ 5/5
GoogleMaria was not our estate agent but worked hard to ensure the sale completed, 100% effort throughout, would recommend and well done Maria for completing a very difficult sale and negotiation.
Andrew · 25 August 2022
★★★★★ 5/5
GoogleCarol has been absolutely amazing throughout. Shes on the ball with everything, extremely knowledgeable & always answers the phone & returns calls as promised. Extremely professional. Thank you Carol for making our purchase happen.PositiveResponsiveness, Quality, Professionalism, Value
Syreta · 25 August 2021
★★★★★ 5/5
GoogleVery pleased with the service from Carol and her team as she had to go above and beyond putting in extra time to push things through for me.
The · 25 August 2022
★★★★★ 5/5
GoogleMaria and Carol did a great job, very proactive in communicating in all stages of the process. Would happily work with them again!
Dayne · 27 March 2024
Agent replied · 24 August 2024
Many thanks Dayne Shaw for the great 5* review and your kind words. Best wishes, Lucy, Customer Relations.
★★★★★ 5/5
GoogleGreat service from Carol at WH Brown. We sold our property really quickly and she was great at helping us (and the rest of the chain) through the process. Would definitely recommend!
Lucy · 25 August 2023
Agent replied · 24 August 2024
Thank you for your superb 5* review and recommendation. Best wishes, Lucy, Customer Relations.
★★★★★ 5/5
GoogleI have to say that the service was excellent. Carol was lovely and helpful.
Bob · 25 August 2023
★★★★★ 5/5
GoogleCarol is great. She is committed to help us find our new home, keeps in touch, is very responsive to all communication, and all round nice to deal with. Would recommend.PositiveResponsiveness, Professionalism
Adam · 25 August 2021
★★★★★ 5/5
GoogleBuying a house through WH Brown has been a very positive experience and I will miss catching up with Maria every few days! She has been nothing but professional, supportive, helpful and dedicated to making the process as quick and smooth as possible and has, despite obviously having a big workload, always made me feel like she has put us at the top of her priorities. I might just have to call her anyway after completion just to share recipes and put the world to rights!PositiveResponsiveness, Quality, Professionalism
Sofia · 25 August 2021
★★★★★ 5/5
GoogleFirst class customer service by Mortgage Broker Lee Pickup, Very helpful, Knowledgeable and Professional. Would highly recommend
Josh · 26 February 2024
Agent replied · 24 August 2024
Thank you Josh Milthorpe for your excellent 5* review and kind words of our dedicated team. It is great to see that you would recommend them. Kind regards, Lucy, Customer Relations.
★★★★★ 5/5
GoogleGreat support and advice from Carol and Andrew throughout the whole buying process. Thank you!
Elspeth · 26 February 2024
Agent replied · 24 August 2024
Elspeth, thanks for the excellent 5* review! Best wishes, Lucy, Customer Relations.
★★★★★ 1/5
GoogleStaff are complete idiots who can't even get a email address (which they already have) correct. They wasted my time and cost me money going to a viewing that was cancelled. Manager is a prat.
Mat · 26 August 2017
★★★★★ 5/5
GoogleWe've Found Carol Short delightful to work with throughout the process. in the complex set of situations arising from selling and buying you probably have at least 4 main interactions: with your estate agent for sale, with your conveyors for sale, with the estate agent for the purchase and with your conveyor for purchase.
for us William H. Brown are the estate agent for purchase and they and Carol in particular have been by far and away the most useful and easy to interact with.
Jonny · 26 August 2019
★★★★★ 2/5
GoogleChose this Agency as they claimed it was part of their service to provide a weekly check on the property. The property was empty and we live over 80 miles away. When questioned about the number of checks they had made was told they did not make checks!!! The sale was allowed to drag on over six months and updates were provided only when I asked for these. I would definitely not use them again.NegativeResponsiveness, Professionalism, Value
Linda · 25 August 2020
★★★★★ 5/5
GoogleOur purchasing experience with William H Brown, but in particular with Carole, was great. She always kept up informed of the latest updates and was proactive in keeping everything moving as quickly as possible. She also helped with all our questions along the way! Thank-you, now settling into our new home :)
Rebecca · 25 August 2023
★★★★★ 5/5
GoogleExcellent service, Lee has been very helpful as a first-time buyer.
William · 24 December 2022
★★★★★ 5/5
GoogleThank you to Maria and Carol for all their help in selling our property!
Rebecca · 25 August 2022
★★★★★ 5/5
GoogleMaria Harrison is fantastic
I would highly recommend using W H Brown to both buy and sell property if you wan the job done properlyPositiveProfessionalism
Ben · 25 August 2020
★★★★★ 5/5
GoogleFantastic service so far on selling my property
Tracy · 26 February 2024
Agent replied · 24 August 2024
Tracy Burrows thank you for taking the time to leave us this tremendous 5* review. Kind regards, Lucy, Customer Relations
★★★★★ 5/5
GoogleExcellent service, Lee has been very helpful as a first-time buyer.
Glacierrr · 25 August 2022
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.