Trusted Agent profile · Huddersfield

William H Brown Huddersfield reviews

4.9

★★★★★ Excellent

188 reviews across 1 platform

34 Victoria Street, Holmfirth, Huddersfield, HD9 7DE

William H Brown's office in Huddersfield, at 34 Victoria Street, is rated 4.9 out of 5 across 188 reviews on 1 platform, including 188 Google reviews rated 4.9.

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4.9 / 5

188

Reviews on Google

This office

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Reviews

Every review we hold for the Huddersfield office, from every platform, shown as written. First names only.

5/5

Google

I think this sums it up; Hi Carol - it was fabulous to wake up this morning, reach for my phone, and get the great news that whilst we were sleeping we completed! What a change from the stress of the last few weeks! It would be remiss to not end this with a final email to you…our rock throughout. Carol, you shared our frustration at the start when there were no viewings, you phoned regularly with the “no update” update! And then, throughout our move overseas you’ve been the only reliable person! Knowing that you had your finger on the pulse and would follow up on each and every emerging issue straight away has been the most reassuring thing. Thank you SO much. You are truly amazing!

Alison · 29 September 2023

Agent replied · 24 August 2024

Thank you for your brilliant 5* review and thank you for your kind words. Best wishes, Lucy, Customer Relations

5/5

Google

A big thank you to Lee for sorting your mortgage. Great service and great personality. Will strongly recommend Lee pickup. Thanks lee

Shahpal · 26 April 2024

Agent replied · 24 August 2024

Very kind of you to leave our local team this 5* review! I shall ensure they are made aware of your wonderful comments! Best wishes, Scott @ Customer Care

5/5

Google

Maria Harrison is a very professional and conscientious worker, who has a very pleasant and friendly manner about her. Communication with me was excellent and she was willing to help me with anything throughout the sale, always responding in a timely fashion. This sale has not been without its challenges and I feel that Maria has gone above and beyond to support me in dealing with the many complex issues which arose.PositiveResponsiveness, Quality, Professionalism, Value

Lyn · 25 August 2022

5/5

Google

We purchased through w h brown and were really impressed throughout. Maria went out of her way to progress the sale, chasing people and keeping us informed throughout.

M · 28 November 2023

Agent replied · 24 August 2024

It is wonderful to read your kind words and comments! Thank you for the 5* review! - Best Wishes, Scott @ Customer Care.

5/5

Google

The process of purchasing our first home through William H Brown, with Carol, has been exceptional. Their customer service is fantastic and she has gone above and beyond to help us through it, explaining everything and ensuring a difficult purchase went through as quickly as it could have. Thank you Carol & William H Brown - we will defiantly be recommending you.

Bethany · 25 August 2023

5/5

Google

We have just bought our first property, with the sale being handled by Maria Harrison at William H Brown. It turned into a huge long chain situation and has ended up taking a long, long time with lots of stress all around (to say the least!). I really don't think we would have got there without Maria's help and guidance. She has been absolutely brilliant in 'project managing' the whole process and has gone way over, above and beyond the scope of her role to make sure everything went through. THANK YOU Maria for guiding us through, I'm sure you'll be glad to see the back of this one but we really have appreciated your help and assistance and your calls keeping us updated the whole way through.

Sophie · 25 August 2021

5/5

Google

By far the strongest link in our house selling chain! Carol, Maria and Mark were always pleasant, professional and willing to go above and beyond their role in facilitating the successful sale of our property, helping our buyer as well as ourselves and making a stressful event as smooth as it could be! We were also very impressed with their associates at Home Property Lawyers, and would happily recommend both to anyone buying and/or selling in the area.PositiveResponsiveness, Quality, Professionalism, Value

Helen · 25 August 2021

5/5

Google

Lovely experience, the team were extremely helpful throughout the buying and selling price of my late mothers house. I would totally recommend selling with William h brown. Thanks again for everything.

Lindsey · 26 August 2025

Agent replied · 24 December 2025

Hello Lindsey, Thank you so much for your wonderful 5* review! We're delighted to hear that you had a lovely experience with our team during the buying and selling process of your late mother's house. Your recommendation means a lot to us. Best wishes, Lucy, Customer Relations Team

5/5

Google

Excellent professional service. Easy to contact and always responded. Negotiator Carol Short was fantastic. Knowledgeable with good advice. Thoroughly recommend.

Helen · 26 February 2024

Agent replied · 24 August 2024

Thank you Helen for taking the time to leave us this amazing 5* review and recommendation. Kind regards Lucy, Customer Relations.

5/5

Google

Despite a fairly long chain, Maria negotiated her way through the various sales and purchases, helping to liaise with all parties concerned to ensure a satisfactory outcome. Estate Agents often get a bad name for doing nothing and taking a cut of the profits, but I'm out case we felt that she was very proactive in achieving our move.

Pete · 25 July 2024

Agent replied · 24 August 2024

Many thanks for your marvellous 5* review and your kind words Pete. Best wishes, Lucy, Customer Relations.

5/5

Google

Carol was great throughout the whole process of buying our house, great communication & always on hand to help / answer queries!

Lauren · 28 November 2023

Agent replied · 24 August 2024

Thank you for taking the time to share your experience and for your wonderful 5* review! Kind regards, Lucy, Customer Relations.

5/5

Google

Thank you to Carol, Maria and Zoe for helping me sell my house. They were proactive and persistent. Very pleased with the service provided.

Liam · 25 August 2023

Agent replied · 24 August 2024

Many thanks for the fantastic 5* review. Kind regards, Lucy, Customer Relations.

5/5

Google

Dear Maria I want to thank you for your professionalism, expertise and optimism throughout the sale process. …

Richard · 12 October 2025

Agent replied · 12 October 2026

Thank you for taking the time to leave us your 5* review! I will make sure your comments reach our local team and Regional director. Kind regards, Lucy, Customer Feedback and Support Team.

5/5

Google

Professional and thorough throughout. I had plenty of viewings and my house sold quickly. Unfortunately my purchase was a long drawn out process ( nothing to do with WH Brown). Carol kept me informed throughout and chased up the solicitors on a regular basis. I don’t think she could have done anymore to keep the chain alive. Thanks Carol.PositiveResponsiveness, Professionalism

Jo · 25 August 2022

5/5

Google

The service from Lee and W H Brown has been fantastic throughout the whole purchase process. Lee has given us an efficient and personal service whilst applying for a mortgage as first time buyers - and all with the challenge of being fully remote. Thank you, we can’t wait to move into our new home!

Sarah · 27 March 2024

Agent replied · 24 August 2024

Many thanks Sarah JHar for your marvellous 5* review. Best wishes, Lucy, Customer Relations.

5/5

Google

Maria from WHBrown dealt with our case and she was fantastic throughout. Maria was quick to chase what needed sorting and not only was she productive and professional but she was so friendly and supportive that it really helped through quite a stressful process. Thank you Maria. I would highly recommend her services if you are moving house.

Ellen · 25 August 2022

5/5

Google

A brilliant service from start to finish. Thanks to Mark for his advice at the valuation stage, it proved very beneficial. A very big thank you to Carol for her on going help and service during the sale process to completion. I would recommend William H Brown for the Professionalism, quality of service and help provided during the sale of the property. Thank you. David

David · 25 August 2021

5/5

Google

Thanks for everything, Maria and the team were a great help. We couldn't be happier with the price that they achieved on the sale, and their efforts to get the transaction over the line over the past few weeks have ben really appreciated.

Jamie · 25 August 2023

5/5

Google

I had a list of 4 valuer/agents look at the property, frankly WH Brown were the only ones I would have dealt with, Browns were hard working, professional and delivered 100% of what they promised. Not all agents are as good as Browns! Thanks Tom, Maria and everyone for a job well done.

Phil · 25 August 2022

1/5

Google

Very poor service. We initially were swooned by what I can only describe as a very good sales pitch. As soon as they had our business the service changed drastically. The estate agents is clearly run by targets. We had a few viewings that were clearly not going to be interested in buying the property. The staff who arrange viewings are very pushy and really don't have your interests at heart. I had read that the service was shoddy prior to the really good sales pitch and I do think I should have listened more to the reviews. I put a complaint in with their head office which was also not listened too and the response was shoddy. I would avoid at all costs. We have now finished with our move and the company who part exchanged with us has brought 2 other estate agents in. The service was so much better from the other agents. Avoid at all costs.

Spork · 25 August 2020

Agent replied · 24 August 2024

Hello, thank you for taking the time to provide our team with feedback. We are concerned about this branch review and we would like to get further information so we can look into this. If you would like to get in touch with us on socialmedia@williamhbrown.co.uk then we will be more than happy to help you.

5/5

Google

Purchased our first property with the holmfirth branch Andrew was professional and very informative. Sorry I didnt send you a thank you card but hope you read this review 👍 Maria was also an absolute pleasure to deal with so many thanks to you both. Without you we would still be renting the shed of a house that you essentially rescued us from.

HUdCJhUd · 25 August 2020

5/5

Google

Very happy with the way our sale was handled. Carol was excellent and kept in regular contact with us, the purchaser, and the acting solicitors to ensure that everything progressed as smooth as possible. I would strongly recommend Carol and the team for anyone wanting a hassle free sale/purchase.PositiveResponsiveness, Quality, Professionalism

Hannah · 25 August 2022

5/5

Google

Carol dealt with our purchase from the outset, always efficient and a calming influence in what can at times be a frustrating process. Always positive, helpful and willing to go the extra mile - thanks Carol for all your help and support over the last few months. Richard and Alison

Richard · 25 August 2022

5/5

Google

I would definitely recommend William H Brown to family and friends. Carol was very helpful and friendly throughout the house buying process, and always responded quickly to calls and emails. A very approachable and efficient local Estate Agent.

Katherine · 25 August 2023

Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.

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