Trusted Agent profile · Huddersfield, West Yorkshire
Verified
★★★★★
371 reviews across 2 platforms
44 John William St, Huddersfield, West Yorkshire, HD1 1ER
Part of Martin & Co, see every office.
Martin & Co's office in Huddersfield, West Yorkshire, at 44 John William St, is rated 4.0 out of 5 across 371 reviews on two platforms, including 370 Google reviews rated 4.0.
What sellers, buyers, landlords and tenants say, where the review tells us who wrote it.
We specialise in residential lettings and house sales in Huddersfield, Holmfirth and the surrounding areas - providing specialist advice, to buyers, sellers, tenants, and investors alike since 2009. The Director at Martin & Co Huddersfield is William Taylor who has excellent on-the ground knowledge of the area and local property market. Huddersfield is a market town located within the historic county of West Riding Yorkshire and is a popular location for families, with good school and amenities. Delivering a friendly and supportive service makes us truly stand out from the crowd. Whether you have a house to sell or you are looking for a property to rent and around Huddersfield, our team is always on hand to find the best solution to suit your individual needs, so please do get in touch. Why not get the ball rolling with a free online valuation? Find out what your property is worth in a matter of minutes, and let Martin & Co Huddersfield get you on the move.
Every review we hold for the Huddersfield office, from every platform, shown as written. First names only.
1/5
GoogleAs an ethical and fair landlord I am totally shocked at how martin and co treat their tenants
Unfortunately we do not have a record of your business as a client of Martin & Co. I have tried to call your business this morning to discuss your concerns, but your number is 'not in service'... Perhaps you could contact us on 01484 453935 if you have genuine concerns?
5/5
GoogleHaving worked with Martin & Co for over 10 years San Pedro Properties has found this a very good working relationship. They are very professional in finding good tenants. The communication is always efficient and they are UpToDate with all statutory requirements. Helping our business' stay compliant as regulations and requirements change
Thank you for your kind comments and feedback.
5/5
GoogleMy sister died suddenly, and we had to deal with everything from 300 miles away. We had two agent valuations, and chose to appoint Simon @ martin &co Huddersfield to handle the sale. … More
I am pleased we were able to help you at such a terrible time in your life. Wishing you well.
5/5
GoogleCompletely helped through the moving process, every query helped with and supported. Very grateful to all members of the team! Would highly recommend.
Thank you for the review Ben. Have a great day.
5/5
GoogleJust picked up my keys for our rental property. Really good experience throughout, great communication through phone and email. Would be happy to recommend Martin & Co
Many thanks.
5/5
GoogleHaving recently gone through Martin & Co to rent our new property I have to say the service we received was very very good. All questions were answered promptly and the move went very smoothly. All the staff I dealt with were lovely also. Thank you for helping us move into our dream home!
So glad your experience was good! Thank you for the feedback. 👍 …
5/5
GoogleI have dealt with these guys at Martin and co for years and the team are always a pleasure to deal with. Thank you
1/5
GoogleMoved into one of their buildings and within the first two weeks the hot water went off for 3 days and at the same time the WiFi wasn’t up “due to the landlord being busy” Updating my situation, it has now been a week with “on and off” hot water where i have personally only seen the hot water being on once for about an half an hour in the morning before it went again however the internet has been fixed. Still would not recommend this letting agency and would in fact tell people to avoid doing business with them at all. The WiFi working is also extremely poor if you’re using it for anything other than simply looking things up on googleNegativeQuality, Professionalism, Value
Dear James, Thank you for taking the time to comment. I appreciate the issues you face are frustrating, but the power to rectify these issues lies with the building owner - not Martin & Co. That said, I am aware that our colleagues are doing everything in their power to help you. Please be assured that you have the full support of our colleagues whilst we do what we can to help resolve the issues. Thank you
5/5
GoogleA great reliable agent who has got a very supportive team and various options according to your needs. We just relocated to the United Kingdom and was finding hard to get a house until we met Martin and Co they made it easier for us and after a week’s time we moved in . I would certainly highly recommend
Thanks for taking the time to leave this review Lejoy, it means a lot to our team!
1/5
GoogleRude staff especially Leah need some customer service training I’ve contacted there head office also
Good morning Carnel, Who are you? We have no record of you ever contacting or dealing with our office. Perhaps you are a fake account simply to bring negativity to the world? I note your comments about customer service training, would you like me to enquire on your behalf into English lessons at the same time? If you are by chance a genuine person with an actual issue, I would be delighted to discuss any experience you have had with our office. Have a lovely day,
5/5
GoogleMy partner and I recently went through Martin & Co to rent a house. The staff were very friendly and dealt with our queries professionally and expeditiously.
That's fantastic to hear Nel, thank you!
1/5
GoogleMoved into one of their buildings and within the first two weeks the hot water went off for 3 days and at the same time the WiFi wasn’t up “due to the landlord being busy” Updating my situation, it has now been a week with “on and off” hot water where i have personally only seen the hot water being on once for about an half an hour in the morning before it went again however the internet has been fixed. Still would not recommend this letting agency and would in fact tell people to avoid doing business with them at all. The WiFi working is also extremely poor if you’re using it for anything other than simply looking things up on google
Dear James, Thank you for taking the time to comment. I appreciate the issues you face are frustrating, but the power to rectify these issues lies with the building owner - not Martin & Co. That said, I am aware that our colleagues are doing everything in their power to help you. Please be assured that you have the full support of our colleagues whilst we do what we can to help resolve the issues. Thank you
5/5
GoogleGreat company! Very friendly staff, allways a pleasure to speak with them.
5/5
GoogleI’ve been with Martin and Co for about 1 and half years now and it’s been amazing. When I first wanted to move into the property it was kind of a rocky start because I had about a two day gap between my previous contract and the new one so I asked them if there is a possibility I could stay in one of their properties and they said yes and it would cost me around £50 for the whole thing which seemed like a good deal. After a week they said ohh it will be £80 then a few days after they said I’ll have to pay a deposit and total £200+ and if I ask different people everyone kept telling me a different thing and it was really frustrating. I appreciate that my request was probably a little unusual but if they had just said from the start no we don’t offer that service it would’ve been better so I could make different arrangements. However, after I actually moved into the property it has been a really good experience. The staff are very friendly, if I ever have an issue they’re really quick to get it sorted or if I have any questions or concerns they are always there to help. Really great guys. If they weren’t so good I wouldn’t have renewed my contract. Highly recommend to anyone!
Thanks Taloot, we loved having you as a tenant!
2/5
GoogleUnfortunately I have been constantly misinformed about several queries I brought up when contacting Martin & Co. There seem to be lack of communication between employees so that there isn't a coherent response to a simple query. The process of ending my tenancy was not smooth and actually was very much stress inducing. EDIT: was contacted by Emma and she sorted my query immediately.
EDIT: was contacted by Emma and she sorted my query immediately.
5/5
GoogleAbsolutely awesome service! Everyone’s so lovely and the service is so quick!
Thank you Letycja
5/5
GoogleWe've just started renting with Martin and Co, and so far very friendly, helpful, and professional
5/5
GoogleVery happy with advice and support given by Zak. Would recommend to anyone selling their house that they use Martin and Co. Thankyou!
5/5
GoogleSeller's solicitors were so slow but Zak helped push it forward
Thanks Robin, we wish a few solicitors would crack on too...!
5/5
GoogleI have never known such service. Zak with informing us of every viewing with feedback. Helen constantly chasing both sets of solictors and contacting us with progress at least weekly. Highly recommended.
5/5
GoogleThis is my first time dealing with Martin & Co. The service was exceptional and top-notch. The staff are pleasant and courteous, they made the renting process easy by going extra mile to satisfy us and answering all questions extensively and promptly.
This is lovely feedback. Thank you so much. 😊 …
5/5
GoogleI have no qualms about recommending Martins to anybody. Lee, who does my Quarterly Inspections, really makes sure everything is right with my flat and does more than my actual Landlady. Yes Martins are paid by her to deal with my Tenancy, but he, the Gas and Pumbing teams have been excellent. My only poor experience was was when a colleague of Lee's did my inspection a while ago. He made me feel like I was stupid and uncomfortable..
Thank you for taking the time to provide a review Michael. The member of staff you mentioned that did not provide a positive experience has since been removed from the business! Thanks again
5/5
GoogleVery slick process, hollie was on hand quickly for any questions raised. Thank you!
Thank you for your kind words. Wishing you well for the future.
5/5
GoogleGreat team and made my rental experience very easy
Thank you for your review Sameer
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Martin & Co's Huddersfield office has 371 reviews across two platforms: 370 on Google, 1 on View Agents.
Martin & Co Huddersfield is rated 4.0 out of 5 across all 371 reviews, and 4.0 out of 5 on Google from 370 reviews.
Martin & Co Huddersfield, 44 John William St, Huddersfield, West Yorkshire, HD1 1ER.
