Every review we hold for the Huddersfield office, from every platform, shown as written. First names only.
★★★★★ 5/5
GoogleSelling my house:
As a first timer selling my house I really was in no mans land. Until thankfully I made the incredible decision of approaching Martin&Co. Both Simon and Zak have been professional, proactive and informative at all points of the sale. I couldn't have asked for a better company and more importantly professionals to handle this business on my behalf! Couldn't recommend enough.
Toby · 29 March 2025
Agent replied · 29 March 2025
Thank you for your kind review Toby! The team were glad to be of service. Have a great weekend.
★★★★★ 5/5
GoogleMartin & Co went all out and beyond to get the sale of my flat completed in an increasingly difficult market for this type of property.
Zack gave me good advice and found me the best opportunity to follow up on to get my sale. His showed tenacity and stamina right up to the closing stages. Thank you.
Kate
Kate · 23 March 2026
★★★★★ 5/5
GoogleMartin & Co. (Huddersfield branch) have been so helpful to us in our purchase of a flat for my granddaughter and we must mention Zac Taylor who has gone out of his way to assist us on many occasions. We are so grateful. I would recommend the services of Martin & co to anyone.
Judith · 11 July 2025
Agent replied · 19 July 2025
Thank you for your kind words. Wishing you well for the future.
★★★★★ 5/5
GoogleAmazing people! Very professional and nice. Always happy to help and answer questions. If I’ll ever need to buy or sell something definitely will ask you for help again. Thank you!
Joanna · 13 February 2026
Agent replied · 13 April 2026
Thank you for your kind words. Best wishes 😊 …
★★★★★ 1/5
GoogleAttended a viewing that had been cancelled. Phoned them directly to see what was going on and the response was, oh I tried ringing you but you didn’t answer. Didn’t think to text, email or try calling again to let me know. Terrible, would avoid.
Scott · 10 June 2026
★★★★★ 5/5
GoogleMy experience with the staff was good, I was well attended to and customer relations was top notch. Staff assisted in following up with the solicitor when we could not get feedback on time. I will recommend Martin and co to friends and family.
Amdalat · 11 September 2025
Agent replied · 8 October 2025
That's great to hear!! Many thanks.
★★★★★ 5/5
GoogleEmma is Brilliant. Has been so helpful across the whole process from viewing through to collection of my keys!
Jess · 10 November 2025
★★★★★ 4/5
GoogleAlthough the process took longer than expected the agents were always very professional, answered the emails with any questions promptly and were committed to get the process completed, I am very happy with the service provided
Alice · 13 October 2025
Agent replied · 17 October 2025
Apologies on the timescale, unfortunately our hands were tied with the referencing needs. I hope you enjoy your new home :)
★★★★★ 5/5
GoogleGreat company. Lisa and the team go above and beyond to manage the properties for landlords.
Feature · 2 November 2024
Agent replied · 6 November 2024
Thank you, much appriciated.
★★★★★ 1/5
GoogleAvoid this place. Rats in the building, broken laundry machines that stink of dirty water, and the lift is always out of order. Staff entered my flat without permission, charged me after I left, and kept my deposit. Then asked for £920 more. Disgusting service.
Sophie · 20 June 2025
Agent replied · 19 July 2025
Hi Sophie, we don't have you down as a tenant, I am presuming this is a fake review.
★★★★★ 1/5
GoogleIf you are renting a property from this company I would highly recommend you choose wisely! I have rented from them for the past 5 years and never missed a payment and spent at least 5k doing the garden and the house out with new decor and carpets also astroturfing the garden! They came every 6 months to take pictures my house was always immaculate! But when it came to finally getting a mortgage and having to leave my property 2 months before my tenancy ended they charged me £380 reletting fee and the rental team were so rude they made me feel like I was so lower class because I only rented! We have saved for years for a mortgage whilst paying £700 rent per month this company treat people who rent as trash and it disgusts me! Please think twice before using this estate agent
TxRkFLEXE · 14 December 2023
Agent replied · 9 January 2024
Thank you for taking the time to provide your comments, but I am unable to comment as we do not have a client with the name 'TxRkFLEXE R'. I would genuinely like to discuss your concerns, so please do give me a call on 01484 453935 and I would gladly discuss your concerns. Thank you
★★★★★ 1/5
GoogleI contacted this company for my nephew relocating to study in Huddersfield. Despite explaining he would not pass credit check he was still given a form to sign that implicated him. I was asked for 3 months payslip and proof of home ownership I gave this then another request came since I was listed as a director, I supplied and because this didn’t have the information of salary in the last financial year when I didn’t get paid, Emma concluded she was given wrong information by my nephew.
The form he filled in requested salary has to be £9750, UK citizens & home owner. Payslip submitted was £22k and home owner documents. Emma was disgustingly rude and abrupt when I called on the 10/02 to explain the occupant is new and I’m in charge of payment. I previously explained this to William but it seems either it wasn’t communicated or Emma did not listen.
The company has kept my £75 despite giving all information they require.
You are providing a needed service if you can’t do your job then please quit
BeeDebbie · 4 July 2022
★★★★★ 1/5
GoogleWould have given 0 stars if that was possible. Emma is the rudest most condescending and most judgemental person I have ever come across when dealing with a company and she could do with some training in customer service and how to speak to people.
Came off the phone in tears after speaking with her and I will never darken the doors of Martin & Co again.
Such a shame as the gentleman who showed us around the property we went to view was lovely and couldn't be more friendly and helpful.
Amanda · 30 June 2022
★★★★★ 1/5
GoogleI contacted this company for my nephew relocating to study in Huddersfield. Despite explaining he would not pass credit check he was still given a form to sign that implicated him. I was asked for 3 months payslip and proof of home ownership I gave this then another request came since I was listed as a director, I supplied and because this didn’t have the information of salary in the last financial year when I didn’t get paid, Emma concluded she was given wrong information by my nephew. The form he filled in requested salary has to be £9750, UK citizens & home owner. Payslip submitted was £22k and home owner documents. Emma was disgustingly rude and abrupt when I called on the 10/02 to explain the occupant is new and I’m in charge of payment. I previously explained this to William but it seems either it wasn’t communicated or Emma did not listen. The company has kept my £75 despite giving all information they require. You are providing a needed service if you can’t do your job then please quit
BeeDebbie · 30 March 2022
★★★★★ 5/5
GoogleI had a house inspection today. A chap called John came to do said inspection and was absolutely lovely! He appreciated that the even though the house belongs to someone else, it is my HOME. Everyone with whom I have had dealings at Martin & Co has been really friendly, efficient, helpful and above all, kind. They are professional without being robot-like. Very, very happy with this Letting Agent so I would recommend highly.
Jilli · 16 February 2024
Agent replied · 3 March 2024
Thank you Jill, I am pleased to hear John was respectful when visiting your home. Have a lovely day. 😊 …
★★★★★ 5/5
GoogleSelling a property when you live 200 miles away was never going to be simple, especially in a pandemic, but Martin & co Huddersfield were exceptional. From valuation through to completion we felt supported and listened to. Their service was over and above expectations. Special mentions to Simon B and John F.PositiveProfessionalism
Barbara · 9 June 2021
Agent replied · 8 June 2024
Thank you for taking the time to leave a review Barbara and thank you for using Martin & Co.
★★★★★ 4/5
GoogleAfter a rocky start, It all turned out ok in the end. They were quick and efficient at replacing the hob as it was broken and dangerous. The house had not been cleaned, the fridge was left in a disgusting state and I thought that’s what you keep a deposit for to have it cleaned, I spent a whole day cleaning it, apart from that it’s a nice place and as long as the rent doesn’t go up I hope to be here for a long time 😊 Thanks for sorting it all Emma
Amanda · 6 September 2023
Agent replied · 9 January 2024
Thank you Amanda, We're sorry the start didn't go as planned, but am that you are now satisfied. Thank you
★★★★★ 1/5
GoogleBEWARE OF LEE THE THIEF THEY HIRED. I once was a tennat at one of there melting point apartments. During Covid one of there employees who was overseeing my flat whilst i was at my parents home during lockdown they decided to terminate my contract and stole everything from my flat roughly £4500 worth of clothes, electronics and furniture. I was never reimbursed and i made a claim with the citizen advise bureau unfortunatly because the amount was not above 10,000 i never managed to get the right lawyers for me to get my items back from these thiefs. I would not consider them at all be very careful. The kicked me when the world was already on its knees no remorse what so ever. Fornutatly for me i believe in God and you will pay for all the skeletons you have in your closet. They prey on whealthy foreign students for there money i suggest you go somewhere else.
Azzy · 19 August 2023
Agent replied · 25 October 2023
First, Lee has not worked at this business for years. Secondly, you are full of nonsense. Please stop harassing this business. Your nonsense complaint was handled by the Property Ombudsman, who also agreed your stories were pure fantasy.
Good luck for your future, please take these lessons on board!
★★★★★ 1/5
Googlestruggling in getting back the deposit. the first picture shows their claims that means they want to charge me for those things which were not our faults. the second picture shows my email that I sent to them on 11/12/2020 (the day we arrived to the house and mentioned the property issues attaching some photos to that). they did not fix them but now they want to charge us because of them!!! I suggest to every tenant that taking photos of the property's issues as soon as they arrived to it. fortunately I did. Now, I am going to send my evidence to DPS.
Hamidreza · 17 August 2023
Agent replied · 19 August 2023
Dear Mr Farham,
You are not 'struggling to get your bond back', we are following the legally required process to make a claim against your deposit which is held by an approved provider, The Deposit Protection Service. The claim includes cleaning, property damage and gardening. Had you left the property in an acceptable state, your full deposit would have been returned to you. Unfortunately, the property required works following your exit. Would you like me to post these pictures for the world to see?
I understand you are frustrated that you have not received your full deposit as of yet and so am I. I would suggest a 1 STAR review is given from your frustration of not getting your own way, rather than a reflection of your nearly 3 years at the property.
As always, if you wish to contact me directly, I'd be delighted to discuss your concerns.
★★★★★ 1/5
GoogleDisappointed in this agency and its service. We arranged an appointment to view a property at Lindley park and when I met with the young man (Zac) he was very warm and polite , he made insinuating remarks about our home of origin but otherwise very friendly, when I asked for an application for the property on the phone with the office they confirmed details but never emailed me, called a second time and a completely different person said they already had submitted application for the property but would mention my name, this very informal approach was incredibly unprofessional, "mentioning my name " and not knowing who I was reeked of a dismissive attitude that pointed towards incompetence. Incredibly unfortunate.
Bashaar · 16 August 2023
Agent replied · 18 August 2023
Dear Mr Tarabay,
Thank you for your review, although recollections of events may vary between your version of events and what actually happened.
The property market, especially rental property, is extremely busy. We have multiple applications for each property we market, including the property that you viewed. You were advised at the viewing by Zak that there was other interest, but you did not want to make a decision immediately. By the time you contacted our office, another client had already agreed terms on the property.
I understand it is frustrating when you do not get your way, but we as an agency also have a job to do for our landlord clients - find quality tenants quickly. Which is what we do.
There is no dismissive attitude in our office and our No.1 Ranking on Rightmove would certainly suggest incompetence is not a word associated with our operation.
In truth you have had a ten minute viewing of a property and have made a judgement of 1 STAR against our business, I do not think this is fair or accurate.
If you are still looking for a property or wish to discuss your experience further, I would be delighted to hear from you on 01484 453935.
Best of luck looking for a property,
★★★★★ 5/5
GoogleGreat estate agent. They always make moving day and the days leading up to it easy and hassle free. Thank you!
Natasha · 21 August 2026
★★★★★ 4/5
GoogleWhen you experience truly great service, you can’t help but share it! After some less-than-great encounters with estate agents in the past, I was beginning to lose hope, but Martin & Co has completely changed that. Their professionalism and care has been a breath of fresh air. So I want to express my heartfelt gratitude to the incredible team at Martin & Co. for handling my apartment viewing so seamlessly. At the time of writing, I haven’t even reached the offer accepted stage, yet I couldn’t wait to share how impressed I was! A huge thank you to my agent, Zack T, for being such a fantastic host, knowledgeable, welcoming, and truly embodying the kind of support every customer hopes for, especially during what can be a daunting process. Wishing Martin & Co. continued success, and a special cheers to Zack for making this experience so positive! Would be 5 stars if my offer gets accepted - but for now...
Adrian · 13 February 2025
★★★★★ 5/5
GoogleFantastic estate agents Emma went above beyond in regards to securing my new property would recommend!! Ignore these oxygen thieves below this is a GOOD estate agent and there are not many of them knocking about!!
Dane · 29 January 2023
Agent replied
Thank you very much for your review Dane, it means a lot to our colleagues getting honest feedback like yours.
Best wishes for the future,
★★★★★ 1/5
GooglePoor poor poor . Very unprofessional. Do not deal with these people , they are a bunch of crooks they will keep your deposit. 0 stars for you Martin and Co
Well spoken Bilal Anjum , you were cheated of your deposit. Shame on you Martin &Co . Give them their money back .
Gary · 1 November 2024
Agent replied · 27 October 2024
Hello Gary. I have checked on our system and your name isn't registered. I wonder if you have left a review in error? Could the review have been meant for another agent? Happy to look into this for you.
Many thanks.
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
