5/5
TrustpilotGreat communication through phone call…
Great communication through phone call e mail and app making process helpful. Friendly staff
Trusted Agent profile · Hove
OCEANS PROPERTY MANAGEMENT LTD Hove reviews
★★★★★
1,660 reviews across 2 platforms
27, Western Road, Hove, BN3 1AF
OCEANS PROPERTY MANAGEMENT LTD's office in Hove, at 27, is rated 4.8 out of 5 across 1,660 reviews on two platforms, including 65 Google reviews rated 4.1.
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Reviews
Every review we hold for the Hove office, from every platform, shown as written. First names only.
Trustpilot5/5
TrustpilotTo sell a property is not a pleasant…
To sell a property is not a pleasant task.!After initial conversation a price was agreed and then adjusted to market conditions. In less than a week Sold….Melissa, Mike and Steve were professional and communicative which made my journey with the Ocean group most acceptable.Thank you very much
5/5
TrustpilotOcean Downend
I had an excellent experience with Ocean. Lawrence's professionalism and attention to detail was outstanding. They guided me seamlessly through the entire process, ensuring a smooth and stress free transaction. I highly recommend their services for anyone seeking a reliable and dedicated estate agent. Molly was also fantastic in securing a quick and reliable sale!
5/5
TrustpilotSales team at Westbury-on-Trym
Thank you to the sales team at Westbury -on-Trym who dealt with the sale of my property. Melissa Bell was very professional in progressing the sale - prompt responses by email and phone, easy to get hold of, helpful, with a patient, calm manner which I really appreciated during a protracted sale (at no fault of Ocean).Photos were of a high standard as Ocean use an excellent photographer.
5/5
TrustpilotThe Ocean team at Southville were super…
The Ocean team at Southville were super helpful, Claire showed us around and was knowledgeable about the house as well as the local area. We found the Ocean platform intuitive to use with helpful updates as we progressed with purchase. All very easy.
5/5
TrustpilotHighly recommend!
We were first time buyers with no experience in house buying, Gemma was very helpful and responsive throughout the process making the whole sale as stress free as possible.Very pleased with the service, thanks very much for your help and advice.
5/5
TrustpilotHad a letting agent called Tommy Day…
Had a letting agent called Tommy Day from ocean letting and management at southville office Bedminster Bristol. After dealing with many letting companies with lots of dissatisfaction, Tommy went over and beyond to make sure we new what was going on with keeping us notified.Exceptional service and he is a credit to the company. Many thanks Tommy Des
4/5
TrustpilotTrying to find a pet-friendly property…
Trying to find a pet-friendly property in Bristol's already-competitive rental market was a nightmare for us! Thankfully we had Tommy, Jamie and the rest of the Ocean Southville team to help us find a suitable property in the end. Would recommend Ocean to anyone as the customer service has been great throughout.
5/5
TrustpilotOcean manages the rental of the flat I bought from them
I bought a small flat in Cotham from Ocean 14 years ago and then hired them for to manage the rental. Ocean was great when buying the property. In terms of management I give Megan 5 stars. She is responsible, quick and really excellent--the best I've experienced in rental management in all these years.
5/5
TrustpilotAsk for Emma!
Very impressed with how Emma helped with my ongoing quest to find a property. Reply to emails were speedy and these were followed up with telephone calls. Information was clear and concise and Emma also took her time to understand exactly what my requirements are, and most importantly, she respected me as a client . If only more customer facing personnel were as competent as Emma.
5/5
TrustpilotOcean Property Lawyers Portishead
To Ocean Property Lawyers Portishead - Thank you for persevering with our case for 15 months!! You were always there to answer our calls and our emails, even late at night.Karen Lassauzet; you are a massive credit to Conveyancing solicitors everywhere! Thank you for having our back and ensuring our move when through.Thank you to Claire and Louise too! you guys are the best
5/5
TrustpilotI’d like to thank Alun Annabel and
I’d like to thank Alun, Annabel and Amelia from Ocean on Whiteladies road for all their help in finding and getting new tenants into my flat in Redland.A couple of problems arose during the process but they have all worked thoughtfully and with great skill to achieve an excellent result. They are always contactable and have kept me informed at all times.Thanks again for all your help trevoR
5/5
TrustpilotA positive outcome
A positive outcome. Seamas is vey good to work with, attentive, professional and very courteous. Stafano and his team has been professional throughout. Thank you so much. Will update when the sale is completed. I’m also with the Ocean legal team and will update in due course.
5/5
TrustpilotThe service provided was excellent
The service provided was excellent, and the team was extremely helpful.
1/5
TrustpilotTerrible service
I had a successful experience 2 years ago and made contact recently to request further work and was told there was money owed, no evidence provided, no record of this when I call the office and a head of legal making no efforts to resolve the dispute. I find it unnerving they can add money owed onto an agreed schedule and use this to decline service and provide no evidence of what is owed, there amount, for what work and are unwilling to document the attempts they supposedly made to bring it to my attention.Edit to reply to Ocean. I am at a loss too, Ocean, I have a call scheduled for today with management. Head of legal in Bishopston have failed to provide any evidence despite repeated requests for what they are referring to. They have been completely vague and uncooperative and did not provide a contact for me to escalate my concerns to saying they were the highest up in the team and had no one to answer to. When I called the office to get more information, they also had no record of any money owed. It was really distressing the way head of legal handled the matter.Edit to reply to Ocean - I hope so too. I had a call promised for today but haven't heard anything. I sincerely hope I will be hearing on Monday.Edit to reply to Ocean. It is a shame it took a review on trust pilot for you to engage with me and offer an explanation. I have had many exchanges with you prior, the latest, in October 2022 wishing me well and advising me to contact you in the future should I need any further work. I very much look forward to gaining the clarity I deserve. I see one email today and a missed call that happened at the later stages of the day that I could not answer. I will pick this up tomorrow.
Agent replied · 14 June 2024
Thank you for your feedback, we hope to have this matter satisfactorily resolved for you shortly.Updated 24/4/23We are very sorry that you are upset regarding your recent contact with Ocean Property Lawyers. We have sent email correspondence and attempted to speak to you via telephone. Further emails have been sent again today 24th April, and we await your response. We would very much like the opportunity to discuss the emails which were exchanged between you and Ocean Property Lawyers in March and April 2021 regarding the outstanding monies owed. Please do let us know when it would be a convenient time for us to telephone to explain further.Yours sincerely, Ocean Property Lawyers
5/5
TrustpilotExcellent service
Excellent service! Could not be happier with our experience of Ocean Shirehampton in Bristol. The team were so helpful and always available when we had any questions. Sam was amazing and always came back to us so quickly, helping with any extra information if needed and with a smile on his face every time we saw him. Victoria really supported with our mortgage application and I could not recommend them enough! Thank you so much to the rest of the team that helped us to buy our property.
5/5
TrustpilotI didnot find my need yet
I didnot find my need yet , but Molly was really active staff and amazing personality , cooperative and supportive . I like to deal with her 🏠 to find my home 🏠 Thank u to have such this attitude of staff in ur company 👍
5/5
TrustpilotThank You Ocean Estate Agents!
We recently used Ocean Estate Agents to sell our property in Montpelier, Bristol. The whole experience from start to finish was totally smooth and stress free. The team were freindly, supportive and offered wise advice and guidance. If anyone is looking for an estate agent to sell, or buy, a property in Bristol, I would recommend Ocean without any hesitation.
5/5
TrustpilotBest mortgage advisor
I had an excellent experience with Luigi Lattuca as my mortgage advisor. He was professional, knowledgeable, and always available to answer my questions. His guidance made the entire process smooth and stress-free. I highly recommend Luigi Lattuca from Ocean Mortgages for anyone seeking mortgage advice.
5/5
TrustpilotI recently re-mortgaged my property and…
I recently re-mortgaged my property and have very little understanding of what is involved. But the team at Ocean kept me informed, helped me understand the process and answered my many questions. They were simply amazing. They did everything they could to help me get the best rate in a very challenging market. Thank you!
5/5
TrustpilotAbu was great throughout
Abu was my contact and arranged the viewing for the property quickly. Prompt viewing and quick communication after I decided to secure the property. Abu was very helpful throughout and the process from ocean in referencing and documentation was online very easy and straight forward to complete. Overall very happy with the service and lettings process.
5/5
TrustpilotGreat experience all round!
Tracey made the experience great for Sam and I. Whenever we stumbled upon a hurdle during the remortgage process, Tracey was always there to support and guide us through with the relevant information. Receiving regular updates of the remortgage process was also reassuring as it was Sam and I’s first time going through the remortgage process.
5/5
TrustpilotSarah was so helpful when I had queries…
Sarah was so helpful when I had queries about our house and getting our deposit back. She was good at responding promptly and was so lovely when I spoke to her on the phone! Overall I had a wonderful experience!
5/5
TrustpilotExcellent and helpful
Straightforward and efficient, Ocean Estate Agents made the viewing process simple. Many thanks to Will Jenkins who showed us round and has continued to be responsive and supportive with all questions and concerns we have. Would definitely look to use them again in future!
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Want a trusted local agent to help?
Tell us what you need and we'll put you in touch. OCEANS PROPERTY MANAGEMENT LTD hasn't joined The Trusted Agent yet, so we'll pass your enquiry to them or to up to three other top-rated agents near Hove.
