Every review we hold for the Hove office, from every platform, shown as written. First names only.
★★★★★ 5/5
TrustpilotOcean is truly world class
Ocean is truly world class. Communications were clear and the staff was always on top of everything. very easy to reach them and their service did not fail. Special mention for William Jenkins for providing such a great experience with Ocean. If we ever have a room to let, we just might approach Ocean as our first choice.
Yuki · 31 July 2023
★★★★★ 5/5
TrustpilotThis purchase turned out to be far from…
This purchase turned out to be far from straightforward. However, the Westbury office of Ocean were there to help us every step of the way. Mel in particular was fabulous - supportive and able to find ways to help overcome obstacles.
Kate · 29 July 2024
★★★★★ 5/5
TrustpilotOcean Estate Agents - Downend Office
Ocean Estate Agents - Downends' team have been amazing during the purchase of our first home. All the team have gone above and beyond to help us. From the initial house viewings, with Molly and Joe through to the completion, with Lisa they have all been both professional and personable. Although they were not our solicitors, the whole process was smooth and hassle-free due to Lisa continuously keeping is informed and in the loop, on what was happening, and what needed to happen to get us completed. And the very cute ‘Congratulations box’ when we collected our keys was perfect!! A huge Thank You x
Ms · 17 December 2024
★★★★★ 5/5
Trustpilot5*. We would never use anyone else.
We have used Southville Conveyancing to buy and sell a number of properties over the years. Lily and her team are fantastic and we would never use anyone else. They keep you up to date on everything that's going on, and they are super helpful, competent, speedy, and efficient. What more could you ask for?
Wendy · 14 October 2023
★★★★★ 5/5
TrustpilotSale and Purchase
I recently used Ocean property lawyers to sell one property while buying another. There were complexities to the cases and tight deadlines on both. The team worked tirelessly and always went the extra mile to get the deals over the line. I’m very grateful to them all - a big thank you Georgia, Stephanie, Karma and Ella!
Mark · 21 August 2023
★★★★★ 5/5
TrustpilotOcean Lettings Dept
Ocean have taken on marketing our apartment and have done a great job. We have had numerous applicants who are all suitable. We have various levels of management to chose from. Everyone we have dealt with in the Lettings Dept have been very helpful, especially Abu, who has dealt with our enquiries courteously and efficiently. Nothing has been too much trouble for him.
JAN · 22 February 2023
★★★★★ 5/5
TrustpilotVery impressed
Very impressed with the excellent service we received from Ocean. I initially spoke to Melissa who was very helpful and knowledgable. Will was then our main point of contact for lettings who was also extremely helpful and was able to secure us a tenant within a matter or days. I would highly recommend Ocean.
Rt · 2 November 2023
★★★★★ 5/5
TrustpilotCharlie at ocean in Portishead has been…
Charlie at ocean in Portishead has been the best help. It is mine and my boyfriends first time moving out and we couldn’t of had anyone better to help us through this experience! He got us in for a viewing almost straight away and his reply’s back to our emails was very fast and helpful! He also made us feel very comfortable during our viewings!
Kerrin · 8 December 2022
★★★★★ 5/5
TrustpilotWould highly recommend Simon & Team!
Simon has been great throughout the process for finding us our mortgage. Throughout the months of our house buying process, he reached out to us multiple times to inform us of better deals and saved us £100s per month. Tracy and Claire have also been great at completing all administrative work within minutes of us requesting changes. Would highly recommend the team.
Kieran · 20 March 2023
★★★★★ 5/5
GoogleSpecifically Kejia handled our situation with the landlord with great competence, kindness and speed. Very grateful that she took our concerns seriously and did not drag out the process! Thanks so much Kejia.
Suzanne · 26 November 2024
★★★★★ 5/5
TrustpilotRe-mortgage
Had my re-mortgage done and thanks to Richard and team at Ocean, they are more than good. Prompt replies to any query, and easy process. Thanks very much for your help during these stressful remortgage times. Wish you all the best and a Happy New Year 2024 to all your team.
Ajay · 2 January 2024
★★★★★ 5/5
Trustpilothighly recommend!
Maddie & Ashleigh were absolutely exceptional in the sale and purchase of our homes! They made the whole process manageable and less stressful. They were helpful, attentive, professional and always on hand to answer any questions we had.
Holly · 3 September 2024
★★★★★ 5/5
TrustpilotExcellent service.
From a buyers perspective Mel Bell was particularly worthy of praise. She was the move manager and was able to respond quickly to enquiries I had about a property Ocean were marketing.From viewing to moving was only 10 weeks due to her prompt attention.Thank you Mel and the rest of the team.
Adrian · 28 November 2023
★★★★★ 5/5
TrustpilotGreat experience with agent Amelia West
Amelia West was an exceptional letting agent throughout my property search. Her responsiveness, market knowledge, and attention to detail made finding a new home a smooth and pleasant experience. Amelia's professionalism and personable approach set her apart, and I wholeheartedly recommend her services to anyone in need of a dedicated agent.
Noel · 17 December 2023
★★★★★ 5/5
TrustpilotThank you, Mr. Richard Jarrett.
Regarding my mortgage, I've been dealing with Mr. Richard Jarrett, and we've had a great experience from our very first phone chat with him. He has always been helpful in responding to all of our inquiries and also assisted us in obtaining the greatest mortgage interest rate. Throughout the mortgage process, Richard and his team members Claire Ford and Tracey Green were very helpful.
Ravi · 8 December 2022
★★★★★ 5/5
TrustpilotReally happy with Ocean
Really happy with Ocean. Our process as first buyer took over 6 months because of different things but Ocean, especially Melissa Bell was chasing them and trying to push all the timw to speed up the process. Thanks for that, I really appreciate it
Jose · 10 May 2024
★★★★★ 4/5
TrustpilotOn The Mooove. We were introduced to a delightful…
We were introduced to a delightful property just as it came onto the market which enabled us to view it without too much competition.Ocean agency staff were helpful and held our hand(s) by use of the Lawyers ‘Activity App’ to mark the progress of our intended purchase. We had planned to move into our new home in October’24, which would have been our preferred moving date.Unknown legalities resulted in our delayed move. The unpredictability regarding the legal constraints was quite testing & frustrating and resulted in increased stamp duty costs.Thankfully our landlords were cooperative as we couldn’t be clear on an actual date of our notice to quit our tenancy agreement. We are finally in our beautiful new home and settling into our new surroundings. Thank You
Ena · 26 November 2024
★★★★★ 1/5
GoogleAwful awful company. They never answer the phone. Our house has black mould and when they came around they laughed and said "every house in Brighton has mould". We have a mouse problem which we informed them about 5 weeks BEFORE we moved in which they still haven't solved (now three months into the tenancy). They said "we resolved this issue already" even though we see the mouse every day. We had a leak which filled the fuse box with water and they sent someone round who mopped it up with a tea towel and then left the wet tea towel on top of the electrical box. No one has been round to check the electrics for safety since then. The hallway emergency lights flicker on and off at random intervals since the leak. Seriously avoid this letting agency if you want a decent place to live. I will not be renewing my tenancy
Ronan · 26 November 2024
★★★★★ 5/5
TrustpilotLuigi is great!
Luigi is really pro active, contacting us well ahead of our renewal date to help ensure we got the best deal. We asked him to search for ethical mortgages and he found the best ethical mortgage was the best deal overall!
Kate · 3 July 2024
★★★★★ 5/5
TrustpilotWould highly recommend!
Ocean Estate Agents, in particular James and Jemima, were great from start to finish. James took the time to fully explain to me the current letting market and the whole process; he was professional, very knowledgeable and approachable. I felt assured that I was in good hands and that nothing would be missed. Would highly recommend!
Rosie · 12 August 2023
★★★★★ 5/5
TrustpilotHouse sale…
We were very happy with the service from Ocean during the recent sale of my mother's house. The staff were helpful and friendly and happy to deal with any questions we had. Everything was dealt with efficiently and the sale went through very smoothly.
Gill · 8 May 2024
★★★★★ 5/5
Trustpilotbrilliant
thank you for evey thing you did for myself and my sister. you are all lovey and brilliant thank you all for everthing. take care x
Jill · 31 May 2026
★★★★★ 5/5
TrustpilotFriendly, attentive and very competent
We had a great experience with Ocean. Lauren was attentive, always responsive and easy to get hold of and brilliant at pushing things along throughout the process. We would definitely recommend Lauren and Ocean. Thank you to Lauren and the team for all your help!
India · 16 April 2024
★★★★★ 5/5
TrustpilotThank you Southville Ocean ;-)
Huge thanks to Lily and wider team at Southville Ocean Estate Agents.Lily and team kept me upto date with all aspects of the move and dealt with all the issues that came up - especially the vexed issue of Ground Rents and the subsequent dealings with the Land Registry to get this sorted.Thanks again all!
Grimes · 31 August 2023
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.