Trusted Agent profile · Hove
★★★★★
1,661 reviews across 2 platforms
27, Western Road, Hove, BN3 1AF
OCEANS PROPERTY MANAGEMENT LTD's office in Hove, at 27, is rated 4.8 out of 5 across 1,661 reviews on two platforms, including 65 Google reviews rated 4.1.
Tell us what you need and we'll put you in touch. OCEANS PROPERTY MANAGEMENT LTD hasn't joined The Trusted Agent yet, so we'll pass your enquiry to them or to up to three other top-rated agents near Hove.
Every review we hold for the Hove office, from every platform, shown as written. First names only.
5/5
TrustpilotExcellent!
We've always had an excellent experience with Simon and the team at Ocean Home. They are really friendly, professional and helpful when we've needed a broker for mortgage or re mortgage.. and always on hand for any follow up questions or advice. Very thorough when searching for best deals! Highly recommend!
5/5
TrustpilotGreat experience
From viewing the property with myself and my fiancée, we really liked it and started the application straight away. Lily Butler was the agent to show us around. Lily was professional and was keen to show us around. After we had application accepted lily kept us up to date and was fantastic throughout. Highly recommend
5/5
TrustpilotExceptional service
Jasmin has provided exceptional service with our recent rental application. All the way through the process she has been extremely responsive and helpful. We are confident that the service from Ocean Estate Agents southville will be just as excellent moving forward.
5/5
TrustpilotGreat knowledge of local housing…
Great knowledge of local housing market. Advised of fair price and found a buyer who paid over the asking price. Kept me updated through the whole process. From first day of advertising property to completion was less than 3 months.
5/5
GoogleKejia is very friendly and patient. Perfect for helping me find the house I wanted.
5/5
GoogleI visited this office in Brighton to search for an apartment, and all the employees in the office were cooperative and sought to serve me, especially Brother Tamer. He was very cooperative and suggested many suitable options to me, and he also arranged all the services in the apartment. Thank you, Brother Tamer.
5/5
TrustpilotTommy was very helpful and friendly…
Tommy was very helpful and friendly through the process of renting a flat. We had a few problems with the referencing agency but Tommy worked to come up with alternative solutions. Having had poor experiences with estate agents in the past, I would use Oceans again to find another property with confidence.
5/5
TrustpilotGreat Experience!
After several agonising months of looking for a place in Bristol (with a cat no less), my experience with Ocean was a breath of fresh air! My estate agent Amelia was so friendly, helpful and understanding. Unlike some of the other agencies in Bristol that are currently capitalising on the dire state of the rental market, Ocean seem to play fair (no offers without a viewing, strongly discourage over offering etc). Would massively recommend.
5/5
TrustpilotVery diligent service under difficult circumstances
Olivia worked well beyond the call of duty to complete what was a very tricky and stressful transaction for us.
5/5
TrustpilotFrom viewing the property my wife and I…
From viewing the property my wife and I , we really liked it and started the application straight away. Tommy was the agent who showed us around. Tom was professional and patient to take us around. After we had application accepted Tommy kept us up to date and was awesome throughout. Highly recommend Ocean
5/5
TrustpilotIt was a perfect experience
It was a perfect experience. William Jenkins in charge of viewing me the property. I have to say William is a professional and patient Lettings Negotiator. He consistently went above and beyond, promptly addressing my concerns and ensuring that every step of the property search process was handled with utmost care precision. His timely communication made the entire experience seamless and stress-free. Many thanks for William and Ocean this professional team.
5/5
TrustpilotHouse sold quickly!
The team at Shirehampton were great! The booking system for viewings was very simple with text messages to keep you updated. Our house was sold very quickly, can't complain! Having Tanya as a move manager was brilliant, as she kept us regularly updated. As with the Ocean conveyancing service, we felt very well informed. Would definitely use Ocean again.
5/5
GoogleJust wrapped up my stay at this apartment, and here’s my honest review! 🌟 **What I Loved**: - The apartment had a clean and modern design with plenty of natural light. - Located in a quiet area, yet close to major shops and public transport. - The kitchen was fully equipped, making it easy to cook at home. - The landlord was approachable and addressed maintenance issues quickly. 📋 **Final Thoughts**: This apartment served me well during my stay, and I’d recommend it to anyone looking for a comfortable and convenient place to rent. A solid option for its price!
5/5
TrustpilotOcean Downend Lettings team are…
The Ocean Downend Lettings team are fantastic.I have used their services three times now, to find new tenants, the experience each time was friendly and professional.The team are great! In a village where there are 4 letting agents with 100 yards, I would recommend Ocean (I have previously used 3 of them)
5/5
TrustpilotProfessional and friendly service, taking the stress out of the mortgage aspects of purchasing a property.
All the team I had contact with were brilliant. My purchase wasn't the smoothest but Victoria, Tracey and Claire were all excellent and never made me feel like I was bothering them with all the issues I ended up coming to them with. When my mortgage offer was about to expire they were quick action an extension and help me get the purchase over the line. I highly recommend the service.
5/5
TrustpilotLuigi is brilliant!
Luigi was brilliant and gave us full information about the mortgage options. He contacted us in plenty of time so we could consider our options. He even found us a lower rate closer to our mortgage date and switched us to that one. 5* service, thank you!
5/5
GoogleMy wife and I have been working with Ocean Property Agency for the past two years, and they have supported us in many ways throughout this time. I will never forget how, upon our arrival in Brighton, they provided us with a wonderful home while strictly adhering to ethical and professional standards. Whenever we needed any services, they would promptly send someone to take care of the issue at our home. Tamer Abed Alhaleem, one of their highly experienced consultants, has always supported us like a brother. His professionalism and dedication have played a significant role in making our life more comfortable. We are truly grateful and hope to continue this great partnership in the years to come.
5/5
Trustpilot5 stars to Ocean Southville
We have been extremely pleased with the way that Ocean estate agents in Southville have supported and guided us through our move to Bristol. Initially, they helped with finding and arranging viewing of a range of appropriate houses and guided us through making a successful offer. They then continuously kept us well informed throughout the purchasing process, answering our many questions and concerns promptly. We would thoroughly recommend them. A big thank you to Ocean.
5/5
TrustpilotSelling Made Easy
The experience of selling my late mothers house was made easy because of the great team in the Shirehampton office. Chris, Mark, Sam & Della valued, arranged telephoned and emailed very effectively throughout. Then you have Tanya who not only made our lives easy selling, but had a good mentio from the pee buying saying how helpful she was. It’s difficult to say how they could improve things! Thank you Ocean!!
1/5
TrustpilotTerrible estate agents
Terrible estate agents, the house we rented had a leaking roof from the start of the tenancy up until the day we left. 10 Months of showing countless builders the same issue. even had the cheek at one point to say it had been fixed. gave it the classic sorry the repair was unsuccessful. asked to show proof countless times... no response obviously. i feel sorry for the landlord as no doubt he was being charged for repairs that were not getting done. now onto the deposit return. 6th week and still no funds even tho the landlord has agreed to give us the whole lot back. good on him. They only respond if you tell them your going to take action.I said i would go to TDS as they do not reply to emails and was getting fed up. There response was they have 3 months to return it and actively tried to get me not to raise a dispute with TDS as it would take 7-8 months and would be in my interest to resolve with them. BEWARE false information. This is an absolute crock and when i spoke to TDS they were quite shocked that this advice was given. for any new tenant reading this if you dont raise a dispute with tds within 3 months then you cant raise one at all. so clearly trying to get me to go over the time frame deliberately. i can see from all the other bad reviews there going to respond about how great they are and everyone else is the issue but i can assure you ive dealt with many estate agents and this one is shocking. maybe if they replied to emails in the same fashion as these reviews the 1 stars wouldn't exist..
Thank you for your comments, please be assured they have been taken in good faith. Ocean Letting and Management is Bristol’s largest independent letting agent, managing thousands of properties across the city. It is therefore imperative that our teams prioritise both landlord and tenant care at all times. Customer service of only the highest standard has been fundamental to Ocean for 40 years.We regret that you did not receive the expected level of service on this occasion. There was a mistake in the deposit payment process that caused a delay, this has now been resolved. We also acknowledge that the information we gave you about TDS was factually correct but not clear enough and without sufficient context. We have used this as a learning opportunity for specific team members and provided them with further training and guidance. We will monitor their performance to ensure they meet our standards.Regarding the roof, it was the landlord’s preferred contractor, work had proven to be insufficient, and this was unfortunately beyond our control. A 2nd contractor has now been appointed and work scheduled. As we agreed, the work will be done when the property is empty, because it will affect the living space. We thank you for your patience and understanding on this issue, and we wish you all the best in your new home.Ocean
5/5
TrustpilotThanks to Joe
Joe at Ocean dealt with the initial stage of our sale and valued the property very accurately so a buyer was found within two weeks, which was great. Communication with Joe was speedy, friendly and helpful. Things got a bit more complicated when we moved to dealing with the legal stage, but even so the whole sale was completed within the expected time-frame. Very satisfied.
5/5
TrustpilotJemima was brilliant
Jemima was brilliant throughout the entire process. I have had nothing but problems with other estate agents being unreliable and not following up with what they said they would do. The experience I have had this time with Jemima has been the complete opposite and has relieved so much of the stress of moving. I can’t thank you enough for that!
5/5
GoogleKejia is a highly professional intermediary. She is charming, patient, and meticulous. …
5/5
TrustpilotI was very impressed with the service.
I was very impressed with the service I received from this company. Mrs Linda Cox was the conveyancer handling my account. She informed me every step of the way as things developed. I found the charges I was invoiced for, were very reasonable. I would certainly recommend this company to others.
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Tell us what you need and we'll put you in touch. OCEANS PROPERTY MANAGEMENT LTD hasn't joined The Trusted Agent yet, so we'll pass your enquiry to them or to up to three other top-rated agents near Hove.
