Every review we hold for the Hove office, from every platform, shown as written. First names only.
★★★★★ 5/5
TrustpilotAmazing service
Having just dealt with three purchases and sales all with different estate agents, I feel I'm qualified to comment on the service provided by each. By far the most stress free and pleasant experience was with Mishon Mackay Kemptown. All the staff go above and beyond to make the whole experience as calm and positive as possible, in what is usually a very stressful process. If I ever need to buy or sell a property again, I know which agency I will be using. Can't recommend them enough
Lucy · 29 December 2020
★★★★★ 5/5
TrustpilotGreat service from Jay
Great service from Jay, I was nervous as we were in the middle of lockdown but it was all seamless and our tenants are really happy. We used the introduction only service and it was so easy. We were sent updates on viewings and once our current tenants had viewed and made an offer, the process was all done quickly and with no problems. They moved in 4 weeks later. We will definitely use Jay and Mishon Mackay again.
Lou · 18 March 2021
★★★★★ 5/5
TrustpilotFlat sale from overseas during the lockdowns - great job!
Thank you for dealing with my flat sale, the team were very professional with excellent communication, especially important as i was selling my property from overseas during the corona virus lockdowns. I would recommend the MM team - specifically Thomas whom i dealt with mainly. Good job
Karen · 12 March 2021
Agent replied · 17 June 2024
Hi KarenThank you so much for your kind words about the team at our Hove Office and Tom in particular. Whilst the world is a smaller place these days I have no doubt that the distance adds extra pressure so it's great to hear that the team provided you with excellent communication throughout the p rocess. Glad we were able to help. Thanks againSteve
★★★★★ 5/5
TrustpilotHighly Recomended
Would always recommend Mishon Mackay to anyone looking to sell or rent their property. The service is nothing but friendly and they always go the extra mile to help. We have worked along side Mishon Mackay for a few years now and would continue to recommend them to any of our customers who require help.
Matthew · 28 April 2017
Agent replied · 17 June 2024
Thank you Matthew for you lovely review of the service you have received, we are delighted that you continue to support us and we look forward to working with you again in the future.
★★★★★ 5/5
TrustpilotA fantastic agent
A fantastic agent. Having had my property on the market with a competitor who failed to get any traction, MM sold my house in 11 days for near on the asking price. The other agent told me to drop the price by £10k.Would recommend them to anyone. They were fantastic through the entire sales process.
Sam · 30 March 2017
Agent replied · 17 June 2024
Thank you Sam, we are delighted we managed to achieve you the price you were looking for and that you were happy with our service. If you do recommend us don't forget to let us know as we do offer a refer a friend scheme and we would love to tell you more about it. Contact us on 01273 821 800 to find out more.
★★★★★ 5/5
GoogleWe've been working with Mishon Mackay on both the sale of our flat and the purchase of a new property. We've found them to be incredibly understanding and accommodating to our needs. Holly in particular has made the process as pain free as possible, and has consistently been pushing to make sure everything gets done on time!
We're very grateful 😊
Lottie · 18 June 2023
★★★★★ 4/5
TrustpilotOverall I had a really good experience…
Overall I had a really good experience with MM.especially Ms. Jenny Hopkins was very supportive and tried to explain the process step by step. I highly recommend them.
Demie.owns · 28 September 2021
★★★★★ 5/5
TrustpilotContinuing excellent service
Mishon Mackay have been managing the rental of 5 apartments over the last 18 months or so. Their service is always professional with well informed advice delivered in an efficient and friendly way. Jay, Natasha and Maria can be singled out for their great service but whoever you speak to in the team performs to the same level. Most impressive this year are the two new lets agreed under Covid 19 regulations/shutdown that also included a check out and maintenance issues that were all sorted out in the usual efficient way! Highly recommend them.
AN · 25 November 2020
★★★★★ 5/5
TrustpilotJenny and Natasha were both very…
Jenny and Natasha were both very helpful and attentive to my emails, thanks to them we were able to find a perfect place. Can’t wait to move in!
Majid · 7 September 2021
★★★★★ 5/5
TrustpilotGreat service
I can't overstate how pleased we were with the Mishon Mackay service and the hard work Damien and Holly put in for us to sell our house. It always felt like they were on the case for us and busy working away, contacting people who'd viewed and trying to being our sale to a conclusion, which they did! I expected MM to be in a different league to some other estate agents and I wasn't disappointed.
Alistair · 24 June 2021
★★★★★ 5/5
TrustpilotCharlotte was a great estate agent
Charlotte was a great estate agent. Very approachable, professional, and excellent communicator. She kept us up to speed at all times through the buying process, and kept abreast of all developments along the chain. Good job! Thankyou.😊
Dean · 7 July 2018
★★★★★ 5/5
TrustpilotDamien and Holly were great with the…
Damien and Holly were great with the sale of our property, and remained professional, efficient and understanding, especially when we lost two buyers through no fault of theirs. Would recommend them.
Claire · 16 December 2020
★★★★★ 5/5
TrustpilotWonderful service
Just exchanged on a flat with Mishon Mackay and found everyone I dealt with very professional, helpful and very friendly. They were always contactable and returned my endless calls and queries and kept up very good communications throughout the whole buying process. Viewed the flat just after lockdown was lifted and all viewing guidelines were adhered to so felt very safe in very uncertain times. Wonderful service - they made the whole process very easy and dare I say enjoyable!
Alison · 2 September 2020
★★★★★ 5/5
TrustpilotVery professional and knowledgeable A****
Had a very professional and knowledgeable service with Michon Mackay, in particular Sarah Mc. I could get in touch easily and had all my questions answered and queries dealt with in a quick and efficient manner. Highly recommended.
Scott · 12 April 2017
★★★★★ 5/5
TrustpilotMishon Mackay handled both our sale and…
Mishon Mackay handled both our sale and purchase and what a smooth, stress free process it was! Alexandra, Brittany and Josh are all so professional and I also felt like I could go to the pub with them and have a good chat over a pint!
Jojo · 3 March 2021
Agent replied · 17 June 2024
JojoWe loved your review, if only we could go to the pub with you and have that chat over a pint! Really good to hear that the guys in Kemptown managed to make the move stress free and we hope that you will be very happy in your new home.
★★★★★ 5/5
TrustpilotVery helpful
Jay was great, really helpful and efficient. I was moved in 3 working days after viewing the flat. Thank you to jay and the team for such a stress free move. Highly recommend!
Elizabeth · 1 May 2020
★★★★★ 5/5
TrustpilotSuper service super sale thanks!
From initial enquiry to eventual sale they have been very impressive.Started with Glen who really appeared to know the value and pitch it perfectly.Just before we launched lockdown hit. When contacting during lockdown Damien took it through to the end. He again was spot on, appearing to know just when to ask for a bit more and then once sale was agreed knew how hard to push to get over the line.Super slick and super service really recommend to anyone!
Thomas · 18 August 2020
★★★★★ 5/5
TrustpilotSales or Lettings, a VERY good agent.
I have two rental properties, one of which I bought via Mishon Mackay. I really can't fault this agent. Jay on the sales team was superb and all those in the letting and management department provide an excellent service. Jordan, Maria and Skye deserve a special mention from me. They are so helpful and friendly it is frankly a pleasure to deal with them; and not to leave out Natasha and Gracie .... To all those mentioned, a big thank you from me!
Gail · 23 July 2020
★★★★★ 5/5
TrustpilotSelling our house
Selling a house, with all that goes with it, is a testing time before you factor in COVID-19. We began the process in February before the country knew what was coming. Glen from the Portslade branch really took a lot of trouble and got the ball rolling immediately. He arranged a successful open house and two days later we had a confirmed sale which has continued to exchange/completion. He was very kind, friendly and efficient. During the lockdown Damien from the Portslade branch kept in regular telephone contact which was reassuring in the ‘vacuum’ that was lockdown. Thank you Mishon Mackay for your kind and efficient service.
Sue · 23 July 2020
★★★★★ 5/5
TrustpilotGreat Kemptown team
Alexandra was fantastic. Great communication and found me the house I wanted. Thank you so much Mishon Mackay kemptown! I now have a wonderful house that I can’t wait to make my home!
Zhaleh · 16 March 2020
★★★★★ 5/5
TrustpilotSelling a house during the pandemic. .......never easy.......,,
We have just sold our property in Kemptown. Selling a house, no matter when, is always challenging but attempting to find a buyer and then to complete the sale during Covid-19 has been a very harem-scarem process. Thankfully, Josh Pennycot from the Kemptown branch of Mischon Mackay has eased the challenge, been there to mop fevered brows and provided a trusted sounding board for us throughout the process.Josh helped enormously to smooth the selling process - his eminent communication skills, coupled with tact and a friendly demeanour, ensured our property was postively shown to a significant number of potential buyers. Then, once a decision was made on the sale, Josh helped both ourselves and the buyers through a torturous path involving the simultaneous exchange of contracts and completion.So - what could have been a total nightmare was, thanks to the help and professionalism of Josh and his colleagues at Mischon Mackay, a very manageable if not enjoyable process.
Ian · 29 May 2020
★★★★★ 4/5
TrustpilotThe flat we found through Michon Mackay…
The flat we found through Michon Mackay was beautiful and the move in process was especially smooth. I encountered a few personal problems throughout my 14 month tenancy which they were generally supportive with. The only thing I would recommend for improvement on was the maintenance of the flat, as I requested a couple things to be fixed which never got done. However, I'm not actually sure if this was due to the estate agents or the landlord, to be fair! More transparency with regards to what a break clause was would have been nice as well (not all of us are estate agents). Otherwise satisfied.
Lex · 20 May 2020
★★★★★ 5/5
TrustpilotExcellent service during COVID-19 lockdown
As a tenant of a property which is managed by Mischon Mackay we recently were in the unfortunate situation during lockdown of the macerator pump stopping working in the kitchen - this is required to pump all kitchen waste water out of the of the house, including the dishwasher and washing machine.I was very pleased to get a quick reply to my email from Jordan, at Mischon Mackay, on a Saturday morning to discuss the problem, and how diligently she worked with plumbers, including speaking to them on the phone in the evening after hours, to try to get the pump repaired asap during this difficult time when people are working with reduced staff and the difficulties of social distancing and lockdown. I am delighted (and relieved) to say the pump has been repaired and the engineers that attended were professional and compliant with all health and safety requirements at this difficult time. Excellent service - thank you!
Jan.e · 3 May 2020
★★★★★ 5/5
GoogleCan't recommend Sue enough! Amazing and professional. Thank you so much
Cerys · 18 June 2023
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
